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At a Glance
Market Segments
Mid-Market (41.1% of reviews)
Mid-Market (49.7% of reviews)
Entry-Level Pricing
$9.00 1 user Per Month
Contact Us 1 User Per Month
Smartsheet
Star Rating
(21,372)4.4 out of 5
Market Segments
Mid-Market (41.1% of reviews)
Pros & Cons
Entry-Level Pricing
$9.00 1 user Per Month
Free Trial is available
Browse all 3 pricing plansTaskRay
Star Rating
(160)4.3 out of 5
Market Segments
Mid-Market (49.7% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us 1 User Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Smartsheet excels in its centralized platform functionality, achieving a score of 9.0, which allows for seamless tracking and management of tasks across various projects. In contrast, TaskRay, while still effective, scores slightly lower at 7.5 in this area, indicating a less integrated experience.
- Reviewers mention that Smartsheet's drag-and-drop scheduling feature is highly intuitive, scoring 8.5, making it easy for users to adjust timelines. TaskRay, however, has a comparable score of 8.3, but some users feel it lacks the same level of fluidity in task adjustments.
- G2 users highlight that Smartsheet's reporting and analytics capabilities are robust, with a score of 9.0, allowing for detailed insights into project performance. TaskRay, with a score of 7.5, is noted to have less comprehensive reporting features, which can limit visibility into project metrics.
- Users on G2 report that Smartsheet's task creation and assignment features are particularly strong, scoring 8.8, which facilitates efficient team collaboration. TaskRay, while scoring 8.4, has received feedback that its task assignment process can be less straightforward, leading to occasional confusion among team members.
- Reviewers mention that the quality of support for Smartsheet is rated at 8.4, with many users praising the responsiveness and helpfulness of the support team. In contrast, TaskRay scores higher at 8.8, with users frequently noting their satisfaction with the support provided, indicating a strong customer service experience.
- Users say that Smartsheet's ease of setup is rated at 8.3, which many find user-friendly, while TaskRay's score of 7.4 suggests a steeper learning curve for new users, as some have reported challenges in getting started with the platform.
Pricing
Entry-Level Pricing
Smartsheet
Pro
$9.00
1 user Per Month
For people and teams that want to track, share, and manage projects.
Includes:
- Up to 10 editors (paid license required to edit)
- Unlimited free viewers
- Unlimited sheets, reports, and forms
TaskRay
Starter
Contact Us
1 User Per Month
Standardize processes and manage your team’s work in one place
- Project Views
- Work Management
- Templates & Automation
Free Trial
Smartsheet
Free Trial is available
TaskRay
Free Trial is available
Ratings
Meets Requirements
8.5
18,090
8.5
130
Ease of Use
8.4
18,328
8.4
130
Ease of Setup
8.3
10,122
7.5
91
Ease of Admin
8.5
7,595
8.2
91
Quality of Support
8.3
14,002
8.8
121
Has the product been a good partner in doing business?
8.6
7,045
9.1
85
Product Direction (% positive)
8.6
17,583
8.4
128
Features by Category
Tasks
8.7
10042
|
Verified
8.4
30
8.8
10048
|
Verified
8.8
30
8.5
9775
|
Verified
8.2
29
8.4
9452
|
Verified
8.2
26
8.1
9259
|
Verified
7.5
29
Feature Not Available
6.4
25
8.1
9327
|
Verified
8.3
30
8.0
8791
|
Verified
7.1
26
Projects
8.6
9270
|
Verified
7.8
30
8.3
8621
|
Verified
8.0
30
8.2
8732
|
Verified
7.8
27
8.0
8650
|
Verified
6.9
28
8.2
8818
|
Verified
8.0
29
7.5
7592
|
Verified
5.9
19
8.0
8291
|
Verified
6.7
23
8.0
8850
|
Verified
7.3
28
7.8
7832
|
Verified
6.7
18
7.6
7436
|
Verified
7.0
22
7.6
7256
|
Verified
6.3
17
Resource Management
7.6
7732
|
Verified
6.3
21
7.6
7799
|
Verified
6.6
21
8.1
8430
|
Verified
7.1
23
Project Monitoring
7.8
7444
|
Verified
6.8
20
7.7
7553
|
Verified
6.8
18
8.2
8596
|
Verified
7.9
21
Generative AI
6.0
3055
Feature Not Available
6.1
3040
Feature Not Available
Agentic AI - Project Management
5.5
917
Not enough data
5.9
918
Not enough data
5.7
910
Not enough data
5.7
909
Not enough data
5.6
909
Not enough data
5.6
905
Not enough data
5.8
907
Not enough data
Portfolio Management
7.9
4812
Not enough data
8.5
5517
Not enough data
8.0
4998
Not enough data
7.7
4602
Not enough data
Project Management
8.2
5418
Not enough data
8.3
5495
Not enough data
7.7
4622
Not enough data
Resource Management
7.8
4753
Not enough data
7.8
4822
Not enough data
7.9
4772
Not enough data
Data & Analytics
8.0
4983
Not enough data
8.0
5161
Not enough data
8.1
5075
Not enough data
7.5
4445
Not enough data
Strategy - Project and Portfolio Management
6.7
2051
Not enough data
7.6
2082
Not enough data
7.9
2060
Not enough data
7.6
2058
Not enough data
7.8
2052
Not enough data
7.6
2052
Not enough data
7.2
2033
Not enough data
7.6
2047
Not enough data
7.5
2035
Not enough data
7.8
2040
Not enough data
Setup
8.3
5150
Not enough data
Feature Not Available
Not enough data
8.1
5016
Not enough data
8.5
5386
Not enough data
Management
Feature Not Available
Not enough data
8.1
4648
Not enough data
7.5
4364
Not enough data
Generative AI
6.3
1815
Not enough data
Agentic AI - Workflow Management
5.8
404
Not enough data
5.9
407
Not enough data
5.9
402
Not enough data
5.9
398
Not enough data
5.9
397
Not enough data
5.8
399
Not enough data
6.1
400
Not enough data
Planning
Not enough data
6.7
8
Not enough data
6.7
9
Not enough data
7.2
10
Optimization
Not enough data
7.5
10
Not enough data
6.3
9
Not enough data
6.5
8
Functionality
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform Basics
8.3
1037
Not enough data
8.7
1226
Not enough data
8.5
1167
Not enough data
8.0
1005
Not enough data
8.6
1166
Not enough data
8.7
1192
Not enough data
Content Planning
8.6
1185
Not enough data
8.9
1236
Not enough data
8.6
1117
Not enough data
Marketing Campaign Performance
8.0
882
Not enough data
8.4
1033
Not enough data
Agentic AI - Marketing Calendar
5.1
43
Not enough data
5.2
45
Not enough data
5.1
45
Not enough data
5.0
45
Not enough data
Other Features
7.9
987
Not enough data
8.3
1015
Not enough data
Task Creation
8.7
7304
8.8
25
8.8
7385
8.7
25
8.3
6917
8.8
26
7.8
6110
7.2
19
Task Management
8.5
7064
8.2
19
8.5
6973
8.1
20
8.1
6632
8.0
22
8.2
6460
8.3
15
Generative AI
6.2
2411
Feature Not Available
6.2
2413
Feature Not Available
Automation
8.5
4242
7.5
14
8.3
4197
8.2
15
8.1
3928
7.8
13
Administration
8.2
4097
8.2
16
8.1
3880
7.7
15
8.8
4095
8.8
15
Project management
8.7
4162
7.9
16
8.2
3890
7.9
15
8.6
4173
8.2
17
8.3
4021
8.4
16
8.4
3942
7.5
17
8.0
3619
7.9
14
8.3
4060
7.9
16
Workload
8.0
3690
7.5
12
8.3
3931
7.4
12
8.0
3734
7.4
14
7.9
3549
7.1
14
Communication & Collaboration
8.1
3719
6.9
15
8.3
3914
6.9
14
8.8
4109
7.7
16
Cost Management
7.7
3424
6.0
10
7.8
3418
6.5
14
7.5
3229
5.7
9
Integration
7.4
3271
6.4
12
7.4
3321
6.4
11
7.4
3352
6.3
10
Generative AI
6.5
1651
Feature Not Available
6.5
1657
Feature Not Available
Agentic AI - Work Management
5.8
360
Not enough data
6.0
359
Not enough data
5.8
359
Not enough data
5.8
357
Not enough data
Communication
7.2
5662
Not enough data
7.6
6044
Not enough data
7.5
5800
Not enough data
7.7
5826
Not enough data
Feature Not Available
Not enough data
Content & Documents
8.4
7179
Not enough data
8.4
7123
Not enough data
8.0
6868
Not enough data
7.8
6093
Not enough data
Controls
8.0
6467
Not enough data
7.6
5485
Not enough data
8.2
6798
Not enough data
Feature Not Available
Not enough data
7.9
6081
Not enough data
Project Management
8.8
7421
Not enough data
8.7
7293
Not enough data
8.6
7159
Not enough data
7.9
6145
Not enough data
Remote Collaboration
8.4
6556
Not enough data
8.5
6736
Not enough data
8.4
6628
Not enough data
Feature Not Available
Not enough data
Generative AI
6.3
2270
Not enough data
6.3
2274
Not enough data
Agentic AI - Project Collaboration
5.7
425
Not enough data
5.6
425
Not enough data
Onboarding Setup
Not enough data
7.9
11
Not enough data
8.2
13
Not enough data
7.6
13
Project Tracking
Not enough data
7.8
13
Not enough data
7.9
8
Not enough data
7.1
11
Not enough data
8.8
12
Not enough data
8.2
10
Customer Engagement
Not enough data
7.2
9
Not enough data
6.7
10
Not enough data
6.9
9
Not enough data
7.7
11
Not enough data
7.5
10
Agentic AI - Salesforce AppExchange Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Smartsheet and TaskRay are categorized as Work Management, Task Management, and Project Management
Unique Categories
Smartsheet is categorized as Project Collaboration, Marketing Calendar, Privacy Impact Assessment (PIA), Workflow Management, and Project and Portfolio Management
Reviews
Reviewers' Company Size
Smartsheet
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TaskRay
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
7.6%
Construction
7.2%
Hospital & Health Care
5.2%
Marketing and Advertising
4.6%
Computer Software
4.6%
Other
70.7%
Computer Software
18.1%
Information Technology and Services
11.0%
Non-Profit Organization Management
7.1%
Internet
5.8%
Marketing and Advertising
5.2%
Other
52.9%
Discussions
What can smartsheet be used for?
57 Comments
WA
It has a wide range of functionalities for project management or even asset management. Read more
Why is smartsheet bad?
34 Comments
NK
Complexity: Smartsheet has a fairly steep learning curve, especially for users who are not tech-savvy or unfamiliar with project management tools.
Limited...Read more
Do I need a Salesforce license to use TaskRay?
1 Comment
Official Response from TaskRay
Yes. TaskRay is a native app built directly within the Salesforce platform. This means it's secure, reliable, very customizable, reportable and easily...Read more
What level Salesforce license do I need for TaskRay?
1 Comment
Official Response from TaskRay
TaskRay works with all Sales and Service Cloud licenses from Professional Edition through Unlimited Edition.Read more
How can I most economically add TaskRay users who are not already Salesforce users?
1 Comment
Official Response from TaskRay
TaskRay also works perfectly with Salesforce Platform license types, such as Employee Apps Starter or Community licenses. (Note: You must have at least...Read more
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