Compare Smartsheet and TaskRay 
Featured Products
At a Glance
Market Segments
Mid-Market (41.1% of reviews)
Mid-Market (49.7% of reviews)
Entry-Level Pricing
$9.00 1 user Per Month
Contact Us 1 User Per Month
Smartsheet
Star Rating
(21,446)4.4 out of 5
Market Segments
Mid-Market (41.1% of reviews)
Pros & Cons
Entry-Level Pricing
$9.00 1 user Per Month
Free Trial is available
Browse all 3 pricing plansTaskRay
Star Rating
(162)4.3 out of 5
Market Segments
Mid-Market (49.7% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us 1 User Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Smartsheet excels in user experience, with many praising its intuitive interface and customizable sheets that help teams track tasks, deadlines, and resources effectively. Users appreciate how it transforms collaboration and organization within projects.
- Users say that TaskRay's integration with Salesforce is a significant advantage, allowing for seamless reporting and project visualization. Reviewers highlight the ability to create diverse views, such as Kanban boards and calendar views, which enhance project oversight.
- According to verified reviews, Smartsheet has a much higher overall satisfaction score compared to TaskRay, indicating that users find it more reliable for project management. The real-time updates and clear organization of tasks and timelines are frequently mentioned as key benefits.
- Reviewers mention that while TaskRay operates effectively within the Salesforce ecosystem, it may not offer the same level of flexibility and ease of use as Smartsheet. Users have noted challenges in adapting TaskRay to their specific workflow needs.
- G2 reviewers highlight that Smartsheet's implementation process is quick and straightforward, with many users appreciating the intuitive onboarding wizard that helps teams get started without extensive training.
- Users report that while TaskRay provides solid support and has a good quality rating, Smartsheet's overall support experience is often seen as more comprehensive, with users finding it easier to contact project managers for queries and assistance.
Pricing
Entry-Level Pricing
Smartsheet
Pro
$9.00
1 user Per Month
For people and teams that want to track, share, and manage projects.
Includes:
- Up to 10 editors (paid license required to edit)
- Unlimited free viewers
- Unlimited sheets, reports, and forms
TaskRay
Starter
Contact Us
1 User Per Month
Standardize processes and manage your team’s work in one place
- Project Views
- Work Management
- Templates & Automation
Free Trial
Smartsheet
Free Trial is available
TaskRay
Free Trial is available
Ratings
Meets Requirements
8.5
18,142
8.5
132
Ease of Use
8.4
18,385
8.3
132
Ease of Setup
8.3
10,176
7.5
93
Ease of Admin
8.5
7,622
8.2
92
Quality of Support
8.3
14,047
8.9
123
Has the product been a good partner in doing business?
8.6
7,071
9.1
86
Product Direction (% positive)
8.6
17,635
8.4
130
Features by Category
Tasks
8.7
10067
|
Verified
8.5
31
8.8
10070
|
Verified
8.8
31
8.5
9791
|
Verified
8.2
30
8.4
9471
|
Verified
8.2
26
8.1
9275
|
Verified
7.6
30
Feature Not Available
6.4
25
8.1
9341
|
Verified
8.3
31
8.0
8802
|
Verified
7.1
26
Projects
8.6
9291
|
Verified
7.9
31
8.3
8632
|
Verified
8.0
30
8.2
8748
|
Verified
7.9
28
8.0
8665
|
Verified
7.0
29
8.2
8838
|
Verified
8.1
30
7.6
7602
|
Verified
5.9
19
8.0
8305
|
Verified
6.7
23
8.1
8866
|
Verified
7.4
29
7.8
7844
|
Verified
6.8
19
7.6
7447
|
Verified
7.0
22
7.6
7266
|
Verified
6.3
17
Resource Management
7.6
7742
|
Verified
6.3
21
7.6
7810
|
Verified
6.6
21
8.1
8443
|
Verified
7.2
24
Project Monitoring
7.8
7454
|
Verified
7.0
21
7.7
7563
|
Verified
6.8
18
8.2
8617
|
Verified
8.0
22
Generative AI
6.0
3063
Feature Not Available
6.1
3047
Feature Not Available
Agentic AI - Project Management
5.6
925
Not enough data
5.9
924
Not enough data
5.7
919
Not enough data
5.7
916
Not enough data
5.7
915
Not enough data
5.6
912
Not enough data
5.8
915
Not enough data
Portfolio Management
7.9
4814
Not enough data
8.5
5519
Not enough data
8.0
5000
Not enough data
7.7
4604
Not enough data
Project Management
8.2
5421
Not enough data
8.3
5497
Not enough data
7.7
4624
Not enough data
Resource Management
7.8
4755
Not enough data
7.8
4824
Not enough data
7.9
4774
Not enough data
Data & Analytics
8.0
4985
Not enough data
8.0
5163
Not enough data
8.1
5077
Not enough data
7.5
4447
Not enough data
Strategy - Project and Portfolio Management
6.7
2051
Not enough data
7.6
2082
Not enough data
7.9
2060
Not enough data
7.6
2058
Not enough data
7.8
2052
Not enough data
7.6
2052
Not enough data
7.2
2033
Not enough data
7.6
2047
Not enough data
7.5
2035
Not enough data
7.8
2040
Not enough data
Setup
8.3
5156
Not enough data
Feature Not Available
Not enough data
8.1
5020
Not enough data
8.5
5392
Not enough data
Management
Feature Not Available
Not enough data
8.1
4651
Not enough data
7.5
4366
Not enough data
Generative AI
6.3
1817
Not enough data
Agentic AI - Workflow Management
5.9
406
Not enough data
5.9
408
Not enough data
5.9
403
Not enough data
5.9
399
Not enough data
5.9
398
Not enough data
5.9
400
Not enough data
6.1
401
Not enough data
Planning
Not enough data
6.7
8
Not enough data
6.7
9
Not enough data
7.2
10
Optimization
Not enough data
7.5
10
Not enough data
6.3
9
Not enough data
6.5
8
Functionality
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform Basics
8.3
1037
Not enough data
8.7
1226
Not enough data
8.5
1167
Not enough data
8.0
1005
Not enough data
8.6
1166
Not enough data
8.7
1192
Not enough data
Content Planning
8.6
1185
Not enough data
8.9
1236
Not enough data
8.6
1117
Not enough data
Marketing Campaign Performance
8.0
882
Not enough data
8.4
1033
Not enough data
Agentic AI - Marketing Calendar
5.1
43
Not enough data
5.2
45
Not enough data
5.1
45
Not enough data
5.0
45
Not enough data
Other Features
7.9
987
Not enough data
8.3
1015
Not enough data
Task Creation
8.7
7311
8.8
25
8.8
7393
8.7
26
8.3
6926
8.6
27
7.8
6116
7.2
19
Task Management
8.5
7069
8.2
19
8.5
6979
8.1
20
8.1
6638
8.0
22
8.2
6464
8.3
15
Generative AI
6.2
2414
Feature Not Available
6.2
2416
Feature Not Available
Automation
8.5
4249
7.5
14
8.3
4203
8.2
15
8.1
3938
7.8
13
Administration
8.2
4103
8.2
16
8.1
3884
7.7
15
8.8
4101
8.8
15
Project management
8.7
4167
7.9
16
8.2
3895
7.9
15
8.6
4177
8.2
17
8.3
4028
8.4
16
8.4
3946
7.5
17
8.0
3623
7.9
14
8.3
4066
7.9
16
Workload
8.0
3695
7.5
12
8.3
3937
7.4
12
8.0
3739
7.4
14
7.9
3553
7.1
14
Communication & Collaboration
8.1
3723
6.9
15
8.3
3918
6.9
14
8.8
4116
7.7
16
Cost Management
7.7
3428
6.0
10
7.8
3422
6.5
14
7.5
3233
5.7
9
Integration
7.4
3275
6.4
12
7.4
3325
6.4
11
7.4
3356
6.3
10
Generative AI
6.5
1654
Feature Not Available
6.5
1660
Feature Not Available
Agentic AI - Work Management
5.8
363
Not enough data
6.0
361
Not enough data
5.8
361
Not enough data
5.8
359
Not enough data
Communication
7.2
5664
Not enough data
7.6
6046
Not enough data
7.5
5802
Not enough data
7.7
5828
Not enough data
Feature Not Available
Not enough data
Content & Documents
8.4
7184
Not enough data
8.4
7125
Not enough data
8.0
6871
Not enough data
7.8
6096
Not enough data
Controls
8.0
6468
Not enough data
7.6
5487
Not enough data
8.2
6801
Not enough data
Feature Not Available
Not enough data
7.9
6084
Not enough data
Project Management
8.8
7424
Not enough data
8.7
7297
Not enough data
8.6
7162
Not enough data
7.9
6148
Not enough data
Remote Collaboration
8.4
6558
Not enough data
8.5
6738
Not enough data
8.4
6630
Not enough data
Feature Not Available
Not enough data
Generative AI
6.3
2273
Not enough data
6.3
2277
Not enough data
Agentic AI - Project Collaboration
5.7
427
Not enough data
5.6
428
Not enough data
Onboarding Setup
Not enough data
7.9
11
Not enough data
8.3
14
Not enough data
7.7
14
Project Tracking
Not enough data
8.0
14
Not enough data
7.9
8
Not enough data
7.1
11
Not enough data
8.8
13
Not enough data
8.3
11
Customer Engagement
Not enough data
7.5
10
Not enough data
7.0
11
Not enough data
7.2
10
Not enough data
7.9
12
Not enough data
7.7
11
Agentic AI - Salesforce AppExchange Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Smartsheet and TaskRay are categorized as Work Management, Task Management, and Project Management
Unique Categories
Smartsheet is categorized as Project Collaboration, Marketing Calendar, Privacy Impact Assessment (PIA), Workflow Management, and Project and Portfolio Management
Reviews
Reviewers' Company Size
Smartsheet
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TaskRay
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
7.6%
Construction
7.2%
Hospital & Health Care
5.2%
Computer Software
4.6%
Marketing and Advertising
4.6%
Other
70.7%
Computer Software
18.5%
Information Technology and Services
10.8%
Non-Profit Organization Management
7.0%
Internet
5.7%
Marketing and Advertising
5.1%
Other
52.9%
Discussions
What can smartsheet be used for?
57 Comments
WA
It has a wide range of functionalities for project management or even asset management. Read more
Why is smartsheet bad?
34 Comments
NK
Complexity: Smartsheet has a fairly steep learning curve, especially for users who are not tech-savvy or unfamiliar with project management tools.
Limited...Read more
Do I need a Salesforce license to use TaskRay?
1 Comment
Official Response from TaskRay
Yes. TaskRay is a native app built directly within the Salesforce platform. This means it's secure, reliable, very customizable, reportable and easily...Read more
What level Salesforce license do I need for TaskRay?
1 Comment
Official Response from TaskRay
TaskRay works with all Sales and Service Cloud licenses from Professional Edition through Unlimited Edition.Read more
How can I most economically add TaskRay users who are not already Salesforce users?
1 Comment
Official Response from TaskRay
TaskRay also works perfectly with Salesforce Platform license types, such as Employee Apps Starter or Community licenses. (Note: You must have at least...Read more
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