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Compare Smartsheet and Synergy Software 
Featured Products
At a Glance
Market Segments
Mid-Market (41.1% of reviews)
Small-Business (81.8% of reviews)
Entry-Level Pricing
$9.00 1 user Per Month
Contact Us
Smartsheet
Star Rating
(21,392)4.4 out of 5
Market Segments
Mid-Market (41.1% of reviews)
Pros & Cons
Entry-Level Pricing
$9.00 1 user Per Month
Free Trial is available
Browse all 3 pricing plansSynergy
Star Rating
(23)4.5 out of 5
Market Segments
Small-Business (81.8% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Smartsheet excels in providing a robust project management experience, combining the simplicity of spreadsheets with powerful features. Users appreciate its ability to customize workflows and automate repetitive tasks, which enhances overall productivity.
- Users say that Synergy is particularly user-friendly, making it easy to navigate and manage various project aspects like budgeting and customer support. This simplicity is a significant advantage for small businesses looking for straightforward solutions.
- Reviewers mention that Smartsheet's implementation process is quick and intuitive, with many users highlighting the effective onboarding wizard that helps them get started without hassle. This contrasts with Synergy, where some users found the setup process less straightforward.
- According to verified reviews, Smartsheet has a wider range of tools that users find beneficial for daily activities, such as creating clear dashboards for better visibility. In comparison, while Synergy offers essential functionalities like timesheet management and cost tracking, it may not provide the same depth of features.
- Users highlight that Smartsheet's real-time collaboration capabilities are a standout feature, allowing teams to work together seamlessly. Synergy, while stable and reliable, may not offer the same level of collaborative tools, which could be a drawback for teams that prioritize teamwork.
- Reviewers note that while Synergy scores slightly higher in support quality, Smartsheet's overall user satisfaction is significantly higher due to its extensive feature set and flexibility. Users appreciate the regular product updates from Synergy, but many feel that Smartsheet's comprehensive capabilities make it a better long-term partner.
Pricing
Entry-Level Pricing
Smartsheet
Pro
$9.00
1 user Per Month
For people and teams that want to track, share, and manage projects.
Includes:
- Up to 10 editors (paid license required to edit)
- Unlimited free viewers
- Unlimited sheets, reports, and forms
Synergy
Business
Contact Us
- Project phases – Group stages together
- Customise reports – Save and share
- Budgets – Analyse profitability
Free Trial
Smartsheet
Free Trial is available
Synergy
Free Trial is available
Ratings
Meets Requirements
8.5
18,108
8.8
21
Ease of Use
8.4
18,348
8.3
21
Ease of Setup
8.3
10,142
7.3
17
Ease of Admin
8.5
7,604
8.5
17
Quality of Support
8.3
14,018
9.0
21
Has the product been a good partner in doing business?
8.6
7,054
9.0
17
Product Direction (% positive)
8.6
17,601
9.4
21
Features by Category
Tasks
8.7
10054
|
Verified
Not enough data
8.8
10058
|
Verified
Not enough data
8.5
9784
|
Verified
Not enough data
8.4
9462
|
Verified
Not enough data
8.1
9268
|
Verified
Not enough data
Feature Not Available
Not enough data
8.1
9335
|
Verified
Not enough data
8.0
8798
|
Verified
Not enough data
Projects
8.6
9281
|
Verified
Not enough data
8.3
8629
|
Verified
Not enough data
8.2
8742
|
Verified
Not enough data
8.0
8659
|
Verified
Not enough data
8.2
8828
|
Verified
Not enough data
7.6
7599
|
Verified
Not enough data
8.0
8299
|
Verified
Not enough data
8.1
8859
|
Verified
Not enough data
7.8
7840
|
Verified
Not enough data
7.6
7443
|
Verified
Not enough data
7.6
7263
|
Verified
Not enough data
Resource Management
7.6
7739
|
Verified
Not enough data
7.6
7807
|
Verified
Not enough data
8.1
8438
|
Verified
Not enough data
Project Monitoring
7.8
7450
|
Verified
Not enough data
7.7
7560
|
Verified
Not enough data
8.2
8605
|
Verified
Not enough data
Generative AI
6.0
3060
Not enough data
6.1
3045
Not enough data
Agentic AI - Project Management
5.5
922
Not enough data
5.9
923
Not enough data
5.7
915
Not enough data
5.7
914
Not enough data
5.6
914
Not enough data
5.6
911
Not enough data
5.8
913
Not enough data
Portfolio Management
7.9
4813
Not enough data
8.5
5518
Not enough data
8.0
4999
Not enough data
7.7
4603
Not enough data
Project Management
8.2
5419
Not enough data
8.3
5496
Not enough data
7.7
4623
Not enough data
Resource Management
7.8
4754
Not enough data
7.8
4823
Not enough data
7.9
4773
Not enough data
Data & Analytics
8.0
4984
Not enough data
8.0
5162
Not enough data
8.1
5076
Not enough data
7.5
4446
Not enough data
Strategy - Project and Portfolio Management
6.7
2051
Not enough data
7.6
2082
Not enough data
7.9
2060
Not enough data
7.6
2058
Not enough data
7.8
2052
Not enough data
7.6
2052
Not enough data
7.2
2033
Not enough data
7.6
2047
Not enough data
7.5
2035
Not enough data
7.8
2040
Not enough data
Cost Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Setup
8.3
5155
Not enough data
Feature Not Available
Not enough data
8.1
5020
Not enough data
8.5
5390
Not enough data
Management
Feature Not Available
Not enough data
8.1
4651
Not enough data
7.5
4366
Not enough data
Generative AI
6.3
1817
Not enough data
Agentic AI - Workflow Management
5.9
406
Not enough data
5.9
409
Not enough data
5.9
404
Not enough data
5.9
400
Not enough data
5.9
399
Not enough data
5.9
401
Not enough data
6.1
402
Not enough data
Invoice Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Invoice Processing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Invoice Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Accounting
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Project-Based ERP
Not enough data
Not enough data
Not enough data
Not enough data
Project Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Sales & Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
HR
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Procurement
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Functionality
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform Basics
8.3
1037
Not enough data
8.7
1226
Not enough data
8.5
1167
Not enough data
8.0
1005
Not enough data
8.6
1166
Not enough data
8.7
1192
Not enough data
Content Planning
8.6
1185
Not enough data
8.9
1236
Not enough data
8.6
1117
Not enough data
Marketing Campaign Performance
8.0
882
Not enough data
8.4
1033
Not enough data
Agentic AI - Marketing Calendar
5.1
43
Not enough data
5.2
45
Not enough data
5.1
45
Not enough data
5.0
45
Not enough data
Other Features
7.9
987
Not enough data
8.3
1015
Not enough data
Task Creation
8.7
7309
Not enough data
8.8
7390
Not enough data
8.3
6922
Not enough data
7.8
6113
Not enough data
Task Management
8.5
7067
Not enough data
8.5
6976
Not enough data
8.1
6636
Not enough data
8.2
6462
Not enough data
Generative AI
6.2
2412
Feature Not Available
6.2
2414
Feature Not Available
Customer Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Project Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Accounting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Portfolio Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Artificial Intelligence - Professional Services Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Professional Services Automation
Not enough data
Not enough data
Not enough data
Not enough data
Automation
8.5
4247
Not enough data
8.3
4201
Not enough data
8.1
3933
Not enough data
Administration
8.2
4100
Not enough data
8.1
3883
Feature Not Available
8.8
4099
Not enough data
Project management
8.7
4166
Not enough data
8.2
3894
Not enough data
8.6
4176
Not enough data
8.3
4025
Not enough data
8.4
3945
Not enough data
8.0
3622
Feature Not Available
8.3
4063
Not enough data
Workload
8.0
3694
Not enough data
8.3
3936
Not enough data
8.0
3738
Not enough data
7.9
3552
Not enough data
Communication & Collaboration
8.1
3722
Not enough data
8.3
3917
Not enough data
8.8
4114
Not enough data
Cost Management
7.7
3427
Not enough data
7.8
3421
Not enough data
7.5
3232
Not enough data
Integration
7.4
3274
Not enough data
7.4
3324
Not enough data
7.4
3355
Not enough data
Generative AI
6.5
1653
Feature Not Available
6.5
1659
Feature Not Available
Agentic AI - Work Management
5.8
362
Not enough data
6.0
361
Not enough data
5.8
361
Not enough data
5.8
359
Not enough data
Communication
7.2
5663
Not enough data
7.6
6045
Not enough data
7.5
5801
Not enough data
7.7
5827
Not enough data
Feature Not Available
Not enough data
Content & Documents
8.4
7183
Not enough data
8.4
7124
Not enough data
8.0
6870
Not enough data
7.8
6095
Not enough data
Controls
8.0
6468
Not enough data
7.6
5486
Not enough data
8.2
6799
Not enough data
Feature Not Available
Not enough data
7.9
6082
Not enough data
Project Management
8.8
7422
Not enough data
8.7
7295
Not enough data
8.6
7160
Not enough data
7.9
6147
Not enough data
Remote Collaboration
8.4
6557
Not enough data
8.5
6737
Not enough data
8.4
6629
Not enough data
Feature Not Available
Not enough data
Generative AI
6.3
2272
Not enough data
6.3
2276
Not enough data
Agentic AI - Project Collaboration
5.7
427
Not enough data
5.6
427
Not enough data
Bill Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Bill Processing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Billing
Not enough data
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Categories
Categories
Shared Categories
Smartsheet and Synergy are categorized as Project Collaboration, Work Management, Task Management, and Project Management
Unique Categories
Smartsheet is categorized as Marketing Calendar, Privacy Impact Assessment (PIA), Workflow Management, and Project and Portfolio Management
Synergy is categorized as Resource Management, Project-Based ERP, Professional Services Automation, Billing, Invoice Management, Project Cost Management, and Project Management Tools
Reviews
Reviewers' Company Size
Smartsheet
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Synergy
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
7.6%
Construction
7.2%
Hospital & Health Care
5.2%
Marketing and Advertising
4.6%
Computer Software
4.6%
Other
70.7%
Civil Engineering
27.3%
Architecture & Planning
27.3%
Mechanical or Industrial Engineering
13.6%
Design
9.1%
Construction
9.1%
Other
13.6%
Discussions
What can smartsheet be used for?
57 Comments
WA
It has a wide range of functionalities for project management or even asset management. Read more
Why is smartsheet bad?
34 Comments
NK
Complexity: Smartsheet has a fairly steep learning curve, especially for users who are not tech-savvy or unfamiliar with project management tools.
Limited...Read more
Is Synergy only available in Australia?
1 Comment
Official Response from Synergy
Synergy is available anywhere you can freely access the internet. Our HQ is Sydney, Australia. People across the globe can use Synergy — all you need is an...Read more
What do you mean by 'pure cloud' software?
1 Comment
Official Response from Synergy
Pure cloud software — sometimes called Software-as-a-Service or SaaS — is a way of delivering applications, like Synergy, over the Internet as a subscription...Read more
Is Synergy a new product?
1 Comment
Official Response from Synergy
Yes, brand spanking new. We have built Synergy from the ground up on a pure cloud platform (Microsoft Azure) to provide a better, more modern alternative to...Read more
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