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Session Replay Software
Smartlook
TruConversion
Smartlook-vs-TruConversion
Compare Smartlook and TruConversion
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Session Replay
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At a Glance
Pricing
Ratings
Features
Reviews
Alternatives
Discussions
Add Product
Smartlook
(873)
4.6
out of
5
Smartlook
By
Cisco
TruConversion
(12)
3.9
out of
5
TruConversion
By
TruConversion
At a Glance
Star Rating
(873)
4.6
out of
5
(12)
3.9
out of
5
Market Segments
Small-Business (85.5% of reviews)
Information
Small-Business (80.0% of reviews)
Information
Pros & Cons
Ease of Use
(3)
Insights
(3)
Cluttered Interface
(1)
Complex Features
(1)
Not enough data
Entry-Level Pricing
$0.00
No pricing available
Smartlook
Star Rating
(873)
4.6
out of
5
Market Segments
Small-Business (85.5% of reviews)
Information
Pros & Cons
Ease of Use
(3)
Insights
(3)
Cluttered Interface
(1)
Complex Features
(1)
Entry-Level Pricing
$0.00
Browse all 3 pricing plans
TruConversion
Star Rating
(12)
3.9
out of
5
Market Segments
Small-Business (80.0% of reviews)
Information
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about TruConversion
Smartlook vs TruConversion
Reviewers felt that TruConversion meets the needs of their business better than Smartlook.
When comparing quality of ongoing product support, reviewers felt that Smartlook is the preferred option.
For feature updates and roadmaps, our reviewers preferred the direction of Smartlook over TruConversion.
Pricing
Entry-Level Pricing
Smartlook
Free
$0.00
For small projects
3000 sessions per month
1 month data history
10 events definitions
Browse all 3 pricing plans
TruConversion
No pricing available
Free Trial
Smartlook
Free Trial is available
TruConversion
No trial information available
Ratings
Meets Requirements
8.9
656
9.0
7
Ease of Use
8.9
662
7.9
7
Ease of Setup
9.1
459
Not enough data
Ease of Admin
9.1
451
Not enough data
Quality of Support
8.8
470
8.0
5
Has the product been a good partner in doing business?
9.0
385
Not enough data
Product Direction (% positive)
9.0
620
8.3
7
Features by Category
Digital Analytics
Hide 31 Features
Show 31 Features
8.5
475
Not enough data
Metrics
Sessions - Digital Analytics
8.8
(won by default)
157
Not enough data
Engagement
8.7
(won by default)
78
Not enough data
Entry and Exit Pages
8.5
(won by default)
153
Not enough data
Standard Event Tracking
8.6
(won by default)
149
Not enough data
Custom Event Tracking
8.6
(won by default)
130
Not enough data
Retention
8.2
(won by default)
65
Not enough data
Return
8.4
(won by default)
68
Not enough data
Conversions
8.6
(won by default)
126
Not enough data
Funnels
8.7
(won by default)
126
Not enough data
Reporting
Real-Time Reporting
8.8
(won by default)
149
Not enough data
Trending
8.5
(won by default)
63
Not enough data
Retroactive Reporting
8.6
(won by default)
121
Not enough data
Segmentation
8.6
(won by default)
117
Not enough data
Mobile Reporting
8.3
(won by default)
108
Not enough data
Unification Across Devices
7.8
(won by default)
18
Not enough data
Custom Reports and Dashboards
8.7
(won by default)
119
Not enough data
Other
User Data
8.7
(won by default)
135
Not enough data
Site Search Reporting
8.6
(won by default)
109
Not enough data
Load Time Monitoring
Feature Not Available
Not enough data
Campaign Tracking
8.5
(won by default)
91
Not enough data
E-Commerce
8.4
(won by default)
90
Not enough data
Promotional Messages
Feature Not Available
Not enough data
Administration Alerts
8.3
(won by default)
91
Not enough data
Agentic AI - Digital Analytics
Autonomous Task Execution
Not enough data
Not enough data
Cross-system Integration
Not enough data
Not enough data
Proactive Assistance
Not enough data
Not enough data
Decision Making
Not enough data
Not enough data
Administration
API / Integrations
8.4
(won by default)
208
Not enough data
QA Testing
8.6
(won by default)
100
Not enough data
Performance and Reliability
8.8
(won by default)
316
Not enough data
User, Role, and Access Management
Feature Not Available
Not enough data
Mobile App Analytics
Hide 14 Features
Show 14 Features
8.5
90
Not enough data
User Identification
Demographics
Feature Not Available
Not enough data
User Segmentation
8.4
(won by default)
59
Not enough data
Geolocation
8.7
(won by default)
64
Not enough data
Tracking & Reporting
Custom Event Tracking
8.3
(won by default)
64
Not enough data
Real-Time Insights
8.6
(won by default)
69
Not enough data
Attribution
8.5
(won by default)
60
Not enough data
Dashboard
8.6
(won by default)
77
Not enough data
User Path Tracking
8.9
(won by default)
72
Not enough data
User Activity History
8.7
(won by default)
74
Not enough data
Metrics
Engagement
8.8
(won by default)
34
Not enough data
Exit Tracking
8.5
(won by default)
33
Not enough data
Retention
8.1
(won by default)
29
Not enough data
Return
8.0
(won by default)
29
Not enough data
Conversions
8.5
(won by default)
28
Not enough data
Session Replay
Hide 10 Features
Show 10 Features
8.5
252
Not enough data
User Behavior
Click Tracking
9.1
(won by default)
221
|
Verified
Not enough data
Mouse Movement
8.9
(won by default)
205
|
Verified
Not enough data
Frustration Tracking
8.4
(won by default)
166
|
Verified
Not enough data
A/B Testing
Error and Bug Tracking
8.4
(won by default)
126
|
Verified
Not enough data
Split URL Testing
8.0
(won by default)
86
|
Verified
Not enough data
Data Analysis
8.3
(won by default)
124
|
Verified
Not enough data
Notes
8.3
(won by default)
104
|
Verified
Not enough data
Visitor Information
User Identification
8.4
(won by default)
167
|
Verified
Not enough data
Search Box
8.4
(won by default)
125
|
Verified
Not enough data
Agentic AI - Session Replay
Cross-system Integration
Not enough data
Not enough data
Product Analytics
Hide 24 Features
Show 24 Features
8.5
137
Not enough data
Product Analytics
Account-Level Analytics
Feature Not Available
Not enough data
User-Level Analytics
8.7
(won by default)
109
Not enough data
Segmentation
8.5
(won by default)
91
Not enough data
Funnels
8.7
(won by default)
97
Not enough data
Alerts
8.4
(won by default)
72
Not enough data
Multi-Product Analytics
8.1
(won by default)
44
Not enough data
User Scoring
Feature Not Available
Not enough data
Integrations
8.9
(won by default)
83
Not enough data
Agentic AI - Product Analytics
Autonomous Task Execution
Not enough data
Not enough data
Cross-system Integration
Not enough data
Not enough data
Adaptive Learning
Not enough data
Not enough data
Proactive Assistance
Not enough data
Not enough data
Behavioral Analytics - Product Analytics
Multi-Product Analytics
Not enough data
Not enough data
User level Analytics
Not enough data
Not enough data
Account level Analytics
Not enough data
Not enough data
Segmentation
Not enough data
Not enough data
Funnels
Not enough data
Not enough data
Platform Infrastructure - Product Analytics
Cross System integrations
Not enough data
Not enough data
Alerts
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
AI driven optimization - Product Analytics
User scoring
Not enough data
Not enough data
Adaptive learning
Not enough data
Not enough data
Automated insights
Not enough data
Not enough data
Autonomous task execution
Not enough data
Not enough data
Heatmap Tools
Hide 15 Features
Show 15 Features
8.7
355
8.0
5
Agentic AI - Heatmap Tools
Autonomous Task Execution
Not enough data
Not enough data
Multi-step Planning
Not enough data
Not enough data
Cross-system Integration
Not enough data
Not enough data
Adaptive Learning
Not enough data
Not enough data
Natural Language Interaction
Not enough data
Not enough data
Decision Making
Not enough data
Not enough data
Analysis
Conversion Opportunities
8.6
(won by 0.9)
252
7.7
5
Side-By-Side Analysis
8.5
(won by default)
229
Not enough data
Mobile Device Analysis
8.4
(won by default)
220
Not enough data
Data Quantification
8.5
(won by default)
207
Not enough data
Webpage Element Analysis
8.7
(won by 0.4)
140
8.3
5
Reporting
Heat Maps
8.7
(won by 0.7)
279
8.0
5
Session Replays
9.1
(won by default)
312
Not enough data
Monitoring
9.0
(won by default)
275
Not enough data
Data Segmentation
8.4
(won by default)
223
Not enough data
Mobile Analytics
Hide 5 Features
Show 5 Features
8.4
39
Not enough data
Metrics
Engagement
8.8
(won by default)
34
Not enough data
Exit Tracking
8.5
(won by default)
33
Not enough data
Retention
8.1
(won by default)
29
Not enough data
Return
8.0
(won by default)
29
Not enough data
Conversions
8.5
(won by default)
28
Not enough data
Mobile App Optimization
Hide 15 Features
Show 15 Features
9.0
61
Not enough data
Variation Testing
A/B Testing
Feature Not Available
Not enough data
WYSIWYG Editor
Feature Not Available
Not enough data
Conversion Goal
Feature Not Available
Not enough data
Percentage of Traffic
Feature Not Available
Not enough data
Confidence Level
Feature Not Available
Not enough data
Multivariant Testing
Feature Not Available
Not enough data
Reporting
Segmentation
9.0
(won by default)
29
Not enough data
Reports and Dashboards
8.9
(won by default)
33
Not enough data
Personalization
Standard Targeting
9.2
(won by default)
28
Not enough data
Custom Targeting
9.0
(won by default)
28
Not enough data
Data Segmentation
8.9
(won by default)
30
Not enough data
Administration
API / Integrations
8.9
(won by default)
41
Not enough data
QA Testing
Feature Not Available
Not enough data
Performance and Reliability
8.9
(won by default)
45
Not enough data
User, Role, and Access Management
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
Smartlook
TruConversion
Smartlook and TruConversion are categorized as
Session Replay
and
Heatmap Tools
Unique Categories
Smartlook is categorized as
Product Analytics
,
Mobile App Analytics
,
Digital Analytics
, and
Mobile App Optimization
TruConversion has no unique categories
Reviews
Reviewers' Company Size
Smartlook
Small-Business
(50 or fewer emp.)
85.5%
Mid-Market
(51-1000 emp.)
12.0%
Enterprise
(> 1000 emp.)
2.5%
TruConversion
Small-Business
(50 or fewer emp.)
80.0%
Mid-Market
(51-1000 emp.)
10.0%
Enterprise
(> 1000 emp.)
10.0%
Small-Business
(50 or fewer emp.)
85.5%
80.0%
Mid-Market
(51-1000 emp.)
12.0%
10.0%
Enterprise
(> 1000 emp.)
2.5%
10.0%
Reviewers' Industry
Smartlook
Computer Software
10.4%
Information Technology and Services
8.2%
Marketing and Advertising
7.9%
Retail
5.4%
Internet
4.9%
Other
63.2%
TruConversion
Marketing and Advertising
40.0%
Non-Profit Organization Management
10.0%
Music
10.0%
Leisure, Travel & Tourism
10.0%
Information Technology and Services
10.0%
Other
20.0%
Alternatives
Smartlook Alternatives
Fullstory
Add Fullstory
Glassbox
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Contentsquare
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LogRocket
Add LogRocket
See all alternatives
TruConversion Alternatives
Plerdy
Add Plerdy
Hotjar
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Mouseflow
Add Mouseflow
Contentsquare
Add Contentsquare
See all alternatives
Discussions
Smartlook Discussions
How can I exclude myself from the recordings?
2 Comments
RC
You can exclude your IP, here's the page: https://app.smartlook.com/settings/ips
Read more
I would to know how to use all the features, is there any number I can dial?
1 Comment
LM
Hi Gurpeet, you can chat with our customer success team and arrange a demo. Best regards, Lukas
Read more
What integration does Smartlook currently offer that cannot be missing from the platform implementation?
1 Comment
LM
Hi Fernanda, check our most important integrations here: https://help.smartlook.com/en/collections/1948380-integrations Lukas
Read more
See all discussions
TruConversion Discussions
TruConversion has no discussions with answers
See all discussions
Ask Smartlook a Question
Contact Smartlook
Ask TruConversion a Question
Contact TruConversion
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