Compare Smartlook and StatCounter 
At a Glance
Market Segments
Small-Business (85.5% of reviews)
Small-Business (58.9% of reviews)
Entry-Level Pricing
$0.00
$0-$399 per month
Smartlook
Star Rating
(873)4.6 out of 5
Market Segments
Small-Business (85.5% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 3 pricing plansStatCounter
Star Rating
(114)4.3 out of 5
Market Segments
Small-Business (58.9% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$0-$399 per month
Learn more about StatCounterSmartlook vs StatCounter
When assessing the two solutions, reviewers found StatCounter easier to use and do business with overall. However, reviewers preferred the ease of set up with Smartlook, along with administration.
- Reviewers felt that Smartlook meets the needs of their business better than StatCounter.
- When comparing quality of ongoing product support, reviewers felt that Smartlook is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Smartlook over StatCounter.
Pricing
Entry-Level Pricing
Smartlook
Free
$0.00
For small projects
- 3000 sessions per month
- 1 month data history
- 10 events definitions
StatCounter
From $5/month
$0-$399
per month
Monthly Log Size 0-100,000,000 &
Monthly Pageload Limit 250,000-100,000,000
- Full range of stats pages, same as free account
- Downgrade back to free service at any time
- 14-day full refund guarantee
Free Trial
Smartlook
Free Trial is available
StatCounter
No trial information availableRatings
Meets Requirements
8.9
656
8.7
106
Ease of Use
8.9
662
9.1
107
Ease of Setup
9.1
459
8.8
33
Ease of Admin
9.1
451
9.0
33
Quality of Support
8.8
470
8.2
81
Has the product been a good partner in doing business?
9.0
385
9.1
31
Product Direction (% positive)
9.0
620
8.5
102
Features by Category
Metrics
8.8
157
9.0
83
8.7
78
8.3
80
8.5
153
9.1
84
8.6
149
8.4
73
8.6
130
7.9
68
8.2
65
8.2
71
8.4
68
8.1
72
8.6
126
7.8
63
8.7
126
7.5
57
Reporting
8.8
149
8.4
81
8.5
63
8.2
71
8.6
121
8.4
66
8.6
117
7.6
60
8.3
108
8.1
70
7.8
18
7.9
63
8.7
119
8.3
74
Other
8.7
135
8.6
77
8.6
109
8.1
75
Feature Not Available
7.7
54
8.5
91
7.7
60
8.4
90
7.7
51
Feature Not Available
7.5
40
8.3
91
8.4
64
Agentic AI - Digital Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.4
208
7.7
52
8.6
100
8.1
52
8.8
316
8.9
73
Feature Not Available
8.8
70
User Identification
Feature Not Available
Not enough data
8.4
59
Not enough data
8.7
64
Not enough data
Tracking & Reporting
8.3
64
Not enough data
8.6
69
Not enough data
8.5
60
Not enough data
8.6
77
Not enough data
8.9
72
Not enough data
8.7
74
Not enough data
Metrics
8.8
34
Not enough data
8.5
33
Not enough data
8.1
29
Not enough data
8.0
29
Not enough data
8.5
28
Not enough data
User Behavior
9.1
221
|
Verified
Not enough data
8.9
205
|
Verified
Not enough data
8.4
166
|
Verified
Not enough data
A/B Testing
8.4
126
|
Verified
Not enough data
8.0
86
|
Verified
Not enough data
8.3
124
|
Verified
Not enough data
8.3
104
|
Verified
Not enough data
Visitor Information
8.4
167
|
Verified
Not enough data
8.4
125
|
Verified
Not enough data
Agentic AI - Session Replay
Not enough data
Not enough data
Product Analytics
Feature Not Available
Not enough data
8.7
109
Not enough data
8.5
91
Not enough data
8.7
97
Not enough data
8.4
72
Not enough data
8.1
44
Not enough data
Feature Not Available
Not enough data
8.9
83
Not enough data
Agentic AI - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Behavioral Analytics - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Infrastructure - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI driven optimization - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Heatmap Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
8.6
252
Not enough data
8.5
229
Not enough data
8.4
220
Not enough data
8.5
207
Not enough data
8.7
140
Not enough data
Reporting
8.7
279
Not enough data
9.1
312
Not enough data
9.0
275
Not enough data
8.4
223
Not enough data
Metrics
8.8
34
Not enough data
8.5
33
Not enough data
8.1
29
Not enough data
8.0
29
Not enough data
8.5
28
Not enough data
Variation Testing
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Reporting
9.0
29
Not enough data
8.9
33
Not enough data
Personalization
9.2
28
Not enough data
9.0
28
Not enough data
8.9
30
Not enough data
Administration
8.9
41
Not enough data
Feature Not Available
Not enough data
8.9
45
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
Smartlook and StatCounter are categorized as Session Replay and Digital Analytics
Unique Categories
Smartlook is categorized as Product Analytics, Heatmap Tools, Mobile App Analytics, and Mobile App Optimization
StatCounter has no unique categories
Reviews
Reviewers' Company Size
Smartlook
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
StatCounter
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
10.4%
Information Technology and Services
8.2%
Marketing and Advertising
7.9%
Retail
5.4%
Internet
4.9%
Other
63.2%
Marketing and Advertising
18.4%
Information Technology and Services
7.9%
Internet
7.0%
Writing and Editing
4.4%
Retail
4.4%
Other
57.9%
Alternatives
Discussions
How can I exclude myself from the recordings?
2 Comments
RC
You can exclude your IP, here's the page: https://app.smartlook.com/settings/ipsRead more
I would to know how to use all the features, is there any number I can dial?
1 Comment
LM
Hi Gurpeet,
you can chat with our customer success team and arrange a demo.
Best regards,
LukasRead more
What integration does Smartlook currently offer that cannot be missing from the platform implementation?
1 Comment
LM
Hi Fernanda,
check our most important integrations here: https://help.smartlook.com/en/collections/1948380-integrations
LukasRead more
How do I find the way through which students who are not part of the university finds the Portal?
1 Comment
IB
gs.statcounter.com Read more
StatCounter has no more discussions with answers
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