G2 reviewers report that UKG Pro excels in overall user satisfaction, boasting a significantly higher G2 Score compared to SmartLinx. Users appreciate its ease of use and the seamless integration of features, making daily tasks more efficient.
According to verified reviews, UKG Pro has a much larger pool of feedback, with over 2,100 reviews compared to SmartLinx's mere 10. This suggests that UKG Pro's performance and user experience are more consistently validated by a broader user base.
Users say that UKG Pro's mobile application is particularly intuitive, allowing for quick navigation and efficient management of work hours and PTO. In contrast, while SmartLinx offers a coherent system for scheduling and payroll, some users find it less user-friendly in comparison.
Reviewers mention that UKG Pro's talent onboarding and management features are standout elements that enhance the user experience, whereas SmartLinx, despite its range of functionalities, is noted for its simplicity, which may not meet the needs of more complex organizations.
Users highlight that UKG Pro provides a higher quality of support, with a score reflecting positive experiences in resolving issues. SmartLinx, while also receiving decent support ratings, does not match the level of satisfaction reported by UKG Pro users.
According to recent feedback, UKG Pro's product direction is viewed positively, indicating a commitment to continuous improvement and innovation. SmartLinx, however, has received mixed reviews regarding its future direction, with some users expressing concerns about its adaptability to changing needs.
Pricing
Entry-Level Pricing
SmartLinx
No pricing available
UKG Pro
No pricing available
Free Trial
SmartLinx
No trial information available
UKG Pro
No trial information available
Ratings
Meets Requirements
7.7
10
8.5
1,783
Ease of Use
7.7
10
8.5
1,828
Ease of Setup
7.7
5
7.6
1,029
Ease of Admin
Not enough data
8.0
958
Quality of Support
8.0
9
8.1
1,592
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3 Comments
JE
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