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Compare Smartcat and Unbabel 
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At a Glance
Market Segments
Small-Business (82.8% of reviews)
Mid-Market (46.9% of reviews)
Entry-Level Pricing
Free Per Month
Pay As You Go
Smartcat
Star Rating
(130)4.6 out of 5
Market Segments
Small-Business (82.8% of reviews)
Pros & Cons
Entry-Level Pricing
Free Per Month
Browse all 3 pricing plansUnbabel
Star Rating
(199)4.6 out of 5
Market Segments
Mid-Market (46.9% of reviews)
Pros & Cons
Entry-Level Pricing
Pay As You Go
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Smartcat excels in its Translation Memory features, with a score of 9.3, allowing for highly customized translation memories that adapt to user needs. In contrast, Unbabel's custom translation memory scored lower at 8.3, which may limit flexibility for users requiring tailored solutions.
- Reviewers mention that Smartcat's Workflow Management is particularly robust, scoring 9.4, which facilitates seamless collaboration among teams. Unbabel, while also strong, scored slightly lower at 8.5, indicating that users may find Smartcat's workflows more intuitive and efficient.
- G2 users highlight Smartcat's superior Ease of Setup with a score of 9.6, making it easier for new users to get started. Unbabel's score of 8.7 suggests that some users may face a steeper learning curve when implementing the software.
- Users on G2 report that Unbabel shines in Quality of Support, achieving a score of 9.3, which indicates a strong commitment to customer service. In comparison, Smartcat's support scored 8.6, suggesting that while adequate, it may not match the level of assistance provided by Unbabel.
- Reviewers mention that Smartcat's Collaborative Translation feature is highly rated at 9.4, making it a preferred choice for teams needing to work together on projects. Unbabel's score of 8.9 indicates it is also effective, but Smartcat may offer a more streamlined collaborative experience.
- Users say that Unbabel's Image Translation capabilities are noteworthy, scoring 8.3, which is higher than Smartcat's score of 7.8. This suggests that users looking for strong image translation features may find Unbabel to be the better option.
Pricing
Entry-Level Pricing
Smartcat
Forever Free
Free
Per Month
To get started with the best free localization plan in the world
- 15,000 words for the first 14 days
- Unlimited users, languages and projects (projects expire after 45 days)
Unbabel
Pay As You Go
Pay As You Go
For organizations with sporadic multilingual needs
- Essential Support
Free Trial
Smartcat
Free Trial is available
Unbabel
No trial information availableRatings
Meets Requirements
9.0
98
8.8
149
Ease of Use
9.4
100
9.2
147
Ease of Setup
9.6
44
8.8
99
Ease of Admin
9.0
32
8.9
97
Quality of Support
8.6
92
9.3
143
Has the product been a good partner in doing business?
9.0
32
9.5
100
Product Direction (% positive)
8.7
96
8.5
127
Features by Category
Collaboration
9.0
13
Not enough data
9.4
15
Not enough data
9.4
14
Not enough data
Automation
9.4
16
Not enough data
9.4
16
Not enough data
9.7
16
Not enough data
Translation Support
7.9
11
Not enough data
8.5
11
Not enough data
7.8
12
Not enough data
7.8
10
Not enough data
8.0
10
Not enough data
Visitor Customization
8.1
9
Not enough data
8.1
9
Not enough data
7.8
10
Not enough data
7.9
8
Not enough data
Generative AI
7.8
6
Not enough data
7.2
6
Not enough data
Translation Options
Not enough data
8.8
47
Not enough data
8.7
30
Not enough data
Feature Not Available
Not enough data
8.1
25
Not enough data
8.7
41
Not enough data
8.9
51
Not enough data
8.9
47
Offering Type
Not enough data
9.0
33
Not enough data
Feature Not Available
Not enough data
8.8
22
Not enough data
Feature Not Available
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Machine Translation
Not enough data
Not enough data
Not enough data
Not enough data
Client Tools
8.5
34
|
Verified
8.8
20
9.2
26
|
Verified
8.7
25
8.9
27
9.2
25
9.0
36
8.6
20
Translation Tools
9.1
40
|
Verified
9.0
27
8.7
37
|
Verified
8.4
23
9.1
32
|
Verified
9.2
22
9.0
34
|
Verified
Feature Not Available
8.8
37
|
Verified
Feature Not Available
8.7
35
|
Verified
8.5
22
Generative AI
8.7
9
Feature Not Available
Agentic AI - Translation Management
Not enough data
Not enough data
Not enough data
Not enough data
Translation Memory
9.4
36
8.3
32
Feature Not Available
8.7
34
Machine Translation
9.1
30
8.7
30
9.4
21
Feature Not Available
Translation Options
7.6
21
Feature Not Available
9.3
34
8.7
19
Generative AI
8.0
9
Feature Not Available
7.2
9
Feature Not Available
Platform
Not enough data
9.2
37
Not enough data
8.8
40
Not enough data
8.9
38
Not enough data
8.8
34
Not enough data
8.5
33
Not enough data
8.8
31
Channel
Not enough data
9.0
33
Not enough data
8.8
26
Not enough data
9.2
31
Not enough data
9.1
27
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
Smartcat and Unbabel are categorized as Software Localization Tools, Translation Management, and Computer-Assisted Translation
Unique Categories
Smartcat is categorized as Website Translation Tools
Unbabel is categorized as Machine Translation and Multilingual Customer Support
Reviews
Reviewers' Company Size
Smartcat
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Unbabel
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Translation and Localization
48.8%
Professional Training & Coaching
3.9%
Information Technology and Services
3.1%
Computer Software
3.1%
Leisure, Travel & Tourism
2.3%
Other
38.8%
Consumer Services
12.2%
Leisure, Travel & Tourism
9.2%
Financial Services
8.7%
Information Technology and Services
8.2%
Computer Software
8.2%
Other
53.6%
Alternatives
Discussions
How do they dare simply take the user's money?
3 Comments
Official Response from Smartcat
Smartcat is a translation services platform that allows customers to make translation orders and make payments for the completed orders. The actual...Read more
DeepL predictive API
2 Comments
AK
Hi Claudia! We’re sorry for replying late. Users can use DeepL engine provided by Smartcat, with no extra options. You can choose one when creating a project...Read more
What is the best way to improve the search ranking of my personal account?
1 Comment
Official Response from Smartcat
Hi Aleksandr, thank you for asking! There are a few pieces of advice we suggest you to follow to improve your ranking: 1) Pass tests on our platform. 2)...Read more
Unbabel has no discussions with answers
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