# SmartBug Media vs The Free Website Guys Comparison
---
## AI Generated Summary
- **G2 reviewers report** that both SmartBug Media and The Free Website Guys offer strong communication skills, but users particularly highlight the **friendliness and organization** of SmartBug Media's team, with one user praising their expert support and availability for questions.
- **Users say** that The Free Website Guys excel in **responsiveness** and **execution ability** , with feedback noting their **excellent prompt service** and supportive team, which can be crucial for businesses needing quick turnarounds.
- **Reviewers mention** that SmartBug Media has a higher overall satisfaction score, reflecting their commitment to quality work, as evidenced by comments about their **great expertise** and **genuine approach** to client relationships.
- **According to verified reviews** , The Free Website Guys stand out for their **affordability** , offering services for free, which is a significant advantage for small businesses looking to minimize costs compared to SmartBug Media's starting price of $5,000.
- **Users highlight** that while SmartBug Media has fewer recent reviews, the feedback is overwhelmingly positive, indicating a strong focus on **customer satisfaction** and a personalized experience, particularly with team members like Komal.
- **G2 reviewers note** that The Free Website Guys have a larger volume of reviews, suggesting a broader market presence and reliability, but some users may find that the sheer number of reviews can dilute the perception of individual experiences.



| | SmartBug Media | The Free Website Guys | 
|---|---|---|
| **Star Rating** | 4.8 out of 5 | 4.9 out of 5 | 
| **Total Reviews** | 213 | 1,350 | 
| **Largest Market Segment** | Small-Business (54.9% of reviews) | Small-Business (99.4% of reviews) | 
| **Entry Level Price** | Starting at $5,000.00 | Free | 

---
## Top Pros & Cons

### SmartBug Media

Pros:
- Helpful (64 reviews)
- Expertise (53 reviews)

Cons:
- Expensive (13 reviews)
- Inefficient Scheduling (7 reviews)

### The Free Website Guys

Pros:
- Communication (68 reviews)
- Ease of Use (65 reviews)

Cons:
- Expensive (5 reviews)
- Lack of Communication (5 reviews)

---
## Ratings Comparison
| Rating | SmartBug Media | The Free Website Guys | 
|---|---|---|
  | **Quality of Work** | 9.5 (180 reviews) | 9.8 (1133 reviews) | 
  | **Responsiveness** | 9.6 (180 reviews) | 9.7 (1125 reviews) | 
  | **Expertise of Team** | 9.6 (179 reviews) | 9.9 (1127 reviews) | 
  | **Execution Ability** | 9.5 (176 reviews) | 9.8 (1120 reviews) | 
  | **Communication Skills** | 9.7 (179 reviews) | 9.8 (1126 reviews) | 
  | **Professionalism** | 9.7 (180 reviews) | 9.9 (1133 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.6 (185 reviews) | 9.8 (1190 reviews) | 

---
## Pricing

### SmartBug Media

#### Entry-Level Pricing

Plan: HubSpot Onboarding

Price: Starting at $5,000.00

Description: Complete HubSpot setup, configuration, and training for your team.

Key Features:
- Complete portal configuration including teams, permissions, and tracking setup for your chosen Hub(s)
- Custom automation setup including lifecycle stages, lead routing, and workflow development
- Integration with key platforms including social accounts, ad platforms and more

[Browse all 6 editions](https://www.g2.com/products/smartbug/pricing)

#### Free Trial

No

### The Free Website Guys

#### Entry-Level Pricing

Plan: Professional Wordpress Website

Price: Free

Description: We build people simple but professional and mobile-friendly Wordpress websites -- at no charge. We help our clients to get a website that is beautifully designed, mobile friendly, and that includes all the latest security features, daily automated backups, and that is ready to rank on Google. To learn more about why we do this, and to apply, visit https://thefreewebsiteguys.com/


[Browse all 2 editions](https://www.g2.com/products/the-free-website-guys/pricing)

#### Free Trial

No

---
## Features Comparison By Category

### Professional Services

| Product | Score | Reviews |
|---|---|---|
| **SmartBug Media** | N/A | N/A |
| **The Free Website Guys** | N/A | N/A |

#### Planning

| Feature | SmartBug Media | The Free Website Guys | 
|---|---|---|
| **Needs Assessment** | Not enough data | Not enough data | 
| **Resource Allocation** | Not enough data | Not enough data | 
| **Stayed within Budget** | Not enough data | Not enough data | 
| **Statement of Work** | Not enough data | Not enough data | 
| **Best Practices** | Not enough data | Not enough data | 

#### Delivery

| Feature | SmartBug Media | The Free Website Guys | 
|---|---|---|
| **Technical Expertise** | Not enough data | Not enough data | 
| **Met Deadlines** | Not enough data | Not enough data | 
| **Meeting Management** | Not enough data | Not enough data | 
| **Project Updates** | Not enough data | Not enough data | 
| **Scope Management** | Not enough data | Not enough data | 
| **Roll-out** | Not enough data | Not enough data | 

#### Support

| Feature | SmartBug Media | The Free Website Guys | 
|---|---|---|
| **Go Live Support** | Not enough data | Not enough data | 
| **Documentation** | Not enough data | Not enough data | 
| **Training ** | Not enough data | Not enough data | 
| **Metrics** | Not enough data | Not enough data | 
| **Admin Services** | Not enough data | Not enough data | 

### Marketing Services

| Product | Score | Reviews |
|---|---|---|
| **SmartBug Media** | N/A | N/A |
| **The Free Website Guys** | N/A | N/A |

#### Planning

| Feature | SmartBug Media | The Free Website Guys | 
|---|---|---|
| **Needs Assessment** | Not enough data | Not enough data | 
| **Resource Allocation** | Not enough data | Not enough data | 
| **Stayed within Budget** | Not enough data | Not enough data | 
| **Statement of Work** | Not enough data | Not enough data | 
| **Best Practices** | Not enough data | Not enough data | 

#### Delivery

| Feature | SmartBug Media | The Free Website Guys | 
|---|---|---|
| **Technical Expertise** | Not enough data | Not enough data | 
| **Met Deadlines** | Not enough data | Not enough data | 
| **Meeting Management** | Not enough data | Not enough data | 
| **Project Updates** | Not enough data | Not enough data | 
| **Scope Management** | Not enough data | Not enough data | 
| **Roll-out** | Not enough data | Not enough data | 

### Business Services

| Product | Score | Reviews |
|---|---|---|
| **SmartBug Media** | N/A | N/A |
| **The Free Website Guys** | N/A | N/A |

#### Planning

| Feature | SmartBug Media | The Free Website Guys | 
|---|---|---|
| **Needs Assessment** | Not enough data | Not enough data | 
| **Resource Allocation** | Not enough data | Not enough data | 
| **Stayed within Budget** | Not enough data | Not enough data | 
| **Statement of Work** | Not enough data | Not enough data | 
| **Best Practices** | Not enough data | Not enough data | 

#### Delivery

| Feature | SmartBug Media | The Free Website Guys | 
|---|---|---|
| **Technical Expertise** | Not enough data | Not enough data | 
| **Met Deadlines** | Not enough data | Not enough data | 
| **Meeting Management** | Not enough data | Not enough data | 
| **Project Updates** | Not enough data | Not enough data | 
| **Scope Management** | Not enough data | Not enough data | 
| **Roll-out** | Not enough data | Not enough data | 

### Ecosystem Service Providers

| Product | Score | Reviews |
|---|---|---|
| **SmartBug Media** | N/A | N/A |
| **The Free Website Guys** | N/A | N/A |

#### Planning

| Feature | SmartBug Media | The Free Website Guys | 
|---|---|---|
| **Needs Assessment** | Not enough data | Not enough data | 
| **Resource Allocation** | Not enough data | Not enough data | 
| **Stayed within Budget** | Not enough data | Not enough data | 
| **Statement of Work** | Not enough data | Not enough data | 
| **Best Practices** | Not enough data | Not enough data | 

#### Delivery

| Feature | SmartBug Media | The Free Website Guys | 
|---|---|---|
| **Technical Expertise** | Not enough data | Not enough data | 
| **Met Deadlines** | Not enough data | Not enough data | 
| **Meeting Management** | Not enough data | Not enough data | 
| **Project Updates** | Not enough data | Not enough data | 
| **Scope Management** | Not enough data | Not enough data | 
| **Roll-out** | Not enough data | Not enough data | 

#### Support

| Feature | SmartBug Media | The Free Website Guys | 
|---|---|---|
| **Go Live Support** | Not enough data | Not enough data | 
| **Documentation** | Not enough data | Not enough data | 
| **Training ** | Not enough data | Not enough data | 
| **Metrics** | Not enough data | Not enough data | 
| **Admin Services** | Not enough data | Not enough data | 

### Marketing Strategy

| Product | Score | Reviews |
|---|---|---|
| **SmartBug Media** | N/A | N/A |
| **The Free Website Guys** | N/A | N/A |

#### Other Platform Features

| Feature | SmartBug Media | The Free Website Guys | 
|---|---|---|
| **Notifications & Reminders** | Not enough data | Not enough data | 
| **Contract Database** | Not enough data | Not enough data | 
| **Contract Compliance** | Not enough data | Not enough data | 
| **Integrations / APIs** | Not enough data | Not enough data | 
| **E-Signature** | Not enough data | Not enough data | 

### B2B Services

| Product | Score | Reviews |
|---|---|---|
| **SmartBug Media** | N/A | N/A |
| **The Free Website Guys** | N/A | N/A |

#### Team Quality

| Feature | SmartBug Media | The Free Website Guys | 
|---|---|---|
| **Change Management Skills** | Not enough data | Not enough data | 
| **Executive Presence** | Not enough data | Not enough data | 
| **Vertical Expertise** | Not enough data | Not enough data | 
| **Technology Partnerships** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (2):** [WordPress Developers ](https://www.g2.com/categories/wordpress-developers), [Website Design Services](https://www.g2.com/categories/website-design)

**Unique to SmartBug Media (13):** [Google Consulting Services](https://www.g2.com/categories/google-consulting-services), [HubSpot Consulting Services](https://www.g2.com/categories/hubspot-consulting-services), [Salesforce Consulting Services](https://www.g2.com/categories/salesforce-consulting-services), [Shopify Marketing Experts ](https://www.g2.com/categories/shopify-marketing-experts), [Shopify Setup Experts](https://www.g2.com/categories/shopify-setup-experts), [Sales Training Companies](https://www.g2.com/categories/sales-training), [Lead Generation Companies](https://www.g2.com/categories/lead-generation-services), [Marketing Automation Consulting Providers](https://www.g2.com/categories/marketing-automation-consulting), [Marketing Strategy Agencies](https://www.g2.com/categories/marketing-strategy), [PR Firms ](https://www.g2.com/categories/pr-firms), [Branding Agencies ](https://www.g2.com/categories/branding-agencies), [PPC Agencies](https://www.g2.com/categories/ppc-services), [SEO Services Providers](https://www.g2.com/categories/seo-services)



---
## Reviewer Demographics

### By Company Size

| Segment | SmartBug Media | The Free Website Guys | 
|---|---|---|
| **Small-Business** | 54.9% | 99.4% | 
| **Mid-Market** | 32.4% | 0.4% | 
| **Enterprise** | 12.7% | 0.1% | 

### By Industry

#### SmartBug Media

- **Computer Software:** 8.7%
- **Financial Services:** 8.7%
- **Construction:** 7.2%
- **Information Technology and Services:** 7.2%
- **Marketing and Advertising:** 6.8%
- **Hospital & Health Care:** 5.8%
- **Consumer Services:** 4.3%
- **Retail:** 3.9%
- **Transportation/Trucking/Railroad:** 3.4%
- **Health, Wellness and Fitness:** 3.4%
- **Other:** 40.6%

#### The Free Website Guys

- **Health, Wellness and Fitness:** 8.3%
- **Marketing and Advertising:** 7.5%
- **Consulting:** 6.5%
- **Professional Training & Coaching:** 5.7%
- **Writing and Editing:** 4.3%
- **Education Management:** 2.8%
- **Information Technology and Services:** 2.8%
- **Management Consulting:** 2.4%
- **Arts and Crafts:** 2.4%
- **Entertainment:** 2.2%
- **Other:** 55.3%

---
## Alternatives

### Alternatives to SmartBug Media

- [SmartSites](https://www.g2.com/products/smartsites/reviews) — 4.8/5 stars (253 reviews)
- [KlientBoost](https://www.g2.com/products/klientboost/reviews) — 4.8/5 stars (398 reviews)
- [Winning by Design](https://www.g2.com/products/winning-by-design/reviews) — 4.8/5 stars (761 reviews)
- [Salesforce Customer Success](https://www.g2.com/products/salesforce-customer-success/reviews) — 4.4/5 stars (387 reviews)
- [JB Sales](https://www.g2.com/products/jb-sales/reviews) — 4.8/5 stars (410 reviews)
- [SuccessCOACHING](https://www.g2.com/products/successcoaching/reviews) — 4.6/5 stars (942 reviews)
- [memoryBlue](https://www.g2.com/products/memoryblue/reviews) — 4.6/5 stars (313 reviews)
- [INFUSE](https://www.g2.com/products/infusemedia-infuse/reviews) — 4.5/5 stars (292 reviews)
- [WebFX](https://www.g2.com/products/webfx/reviews) — 4.8/5 stars (203 reviews)
- [DashClicks](https://www.g2.com/products/dashclicks/reviews) — 4.7/5 stars (245 reviews)

### Alternatives to The Free Website Guys

- [SmartSites](https://www.g2.com/products/smartsites/reviews) — 4.8/5 stars (253 reviews)
- [WebFX](https://www.g2.com/products/webfx/reviews) — 4.8/5 stars (203 reviews)
- [webdew](https://www.g2.com/products/webdew/reviews) — 4.9/5 stars (223 reviews)
- [DSS](https://www.g2.com/products/dss/reviews) — 4.5/5 stars (98 reviews)
- [INSIDEA](https://www.g2.com/products/insidea-insidea/reviews) — 4.9/5 stars (103 reviews)
- [New Breed](https://www.g2.com/products/new-breed/reviews) — 4.7/5 stars (98 reviews)
- [Content Beta](https://www.g2.com/products/content-beta/reviews) — 4.7/5 stars (83 reviews)
- [Scorpion](https://www.g2.com/products/scorpion/reviews) — 4.5/5 stars (60 reviews)
- [MERGE](https://www.g2.com/products/merge-2025-04-23/reviews) — 4.7/5 stars (57 reviews)
- [Suffescom Solutions Inc](https://www.g2.com/products/suffescom-solutions-inc/reviews) — 5.0/5 stars (40 reviews)


---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/smartbug-vs-the-free-website-guys)