Link copied to clipboard # SmartBug Media vs SmartSites Comparison - What are their main differences? Share [ Export ](/compare/smartbug/smartsites/export.csv) SmartBug MediaSmartSites[+ Add Product](#) Pricing **SmartBug Media** **Starting at $5,000.00** · HubSpot Onboarding **SmartSites** Free Trial **Contact Us** Per Month · Organic SEO ![SmartBug Media](https://images.g2crowd.com/uploads/product/hd_favicon/18fa5810403f87cbea20de717121e9e8/smartbug.svg "SmartBug Media") ![SmartSites](https://images.g2crowd.com/uploads/product/hd_favicon/1e03dca49ac689c16e6a3c7bb3d3c032/smartsites.svg "SmartSites") G2 offers free advice on this comparison. Chat with an expert How would you like to receive Software Advice? ![](/assets/advisor_router/laptop_form-f1a7012279826105416befde8d882ffc7589b1f9db09c93a1379d601cafe8e0d.svg) FormAnswer questions at your own pace, no call required. ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg) AI AgentChat live and get a recommendation in minutes. ![](/assets/advisor_router/phone_call_picker-c48821ec36f4182d8ee3e54cfbd3937500eec54d7b7e0cfb80dc80a8a733842f.svg) Phone CallTalk it through live with a software advisor. **Pros & Cons** from reviews **SmartBug Media** [ Helpful (67) ](https://www.g2.com/products/smartbug/reviews?filters%5Bsentiment_snippet%5D=1557250&qs=pros-and-cons#reviews)[ Expertise (60) ](https://www.g2.com/products/smartbug/reviews?filters%5Bsentiment_snippet%5D=1557628&qs=pros-and-cons#reviews)[ Expensive (16) ](https://www.g2.com/products/smartbug/reviews?filters%5Bsentiment_snippet%5D=1556816&qs=pros-and-cons#reviews)[ Expensive Pricing (8) ](https://www.g2.com/products/smartbug/reviews?filters%5Bsentiment_snippet%5D=1554838&qs=pros-and-cons#reviews) **SmartSites** [ Communication (24) ](https://www.g2.com/products/smartsites/reviews?filters%5Bsentiment_snippet%5D=1075194&qs=pros-and-cons#reviews)[ Customer Support (20) ](https://www.g2.com/products/smartsites/reviews?filters%5Bsentiment_snippet%5D=1072093&qs=pros-and-cons#reviews)[ Communication Issues (13) ](https://www.g2.com/products/smartsites/reviews?filters%5Bsentiment_snippet%5D=1072406&qs=pros-and-cons#reviews)[ Slow Response Time (9) ](https://www.g2.com/products/smartsites/reviews?filters%5Bsentiment_snippet%5D=1070882&qs=pros-and-cons#reviews) Screenshots **SmartBug Media** ![SmartBug Media screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1348097/HubSpot-ScreenShot-G2-Profile.png) **SmartSites** No screenshot available **Ratings** from reviews Quality of Work **SmartBug Media** 9.5 9.5181 **SmartSites** 9.6 9.6219 Responsiveness **SmartBug Media** 9.6 9.6181 **SmartSites** 9.8 9.8215 Expertise of Team **SmartBug Media** 9.6 9.6180 **SmartSites** 9.7 9.7218 Execution Ability **SmartBug Media** 9.5 9.5177 **SmartSites** 9.6 9.6217 Communication Skills **SmartBug Media** 9.7 9.7180 **SmartSites** 9.7 9.7217 Professionalism **SmartBug Media** 9.7 9.7181 **SmartSites** 9.8 9.8218 Has the product been a good partner in doing business? **SmartBug Media** 9.6 9.6186 **SmartSites** 9.7 9.7231 **Features** ratings from reviews Marketing Strategy Not enough data 9.9 20 User Insights **Reviewers' Company Size** Small-Business(50 or fewer emp.) 54.9% Mid-Market(51-1000 emp.) 32.0% Enterprise(\> 1000 emp.) 13.1% Small-Business(50 or fewer emp.) 54.9% Mid-Market(51-1000 emp.) 32.0% Enterprise(\> 1000 emp.) 13.1% Small-Business(50 or fewer emp.) 83.5% Mid-Market(51-1000 emp.) 14.1% Enterprise(\> 1000 emp.) 2.4% Small-Business(50 or fewer emp.) 83.5% Mid-Market(51-1000 emp.) 14.1% Enterprise(\> 1000 emp.) 2.4% **Reviewers' Industry** [![SmartBug Media](https://images.g2crowd.com/uploads/product/hd_favicon/18fa5810403f87cbea20de717121e9e8/smartbug.svg "SmartBug Media")](https://www.g2.com/products/smartbug/reviews) SmartBug Media Computer Software 9.1% Financial Services 8.7% Construction 7.2% Information Technology and Services 7.2% Marketing and Advertising 6.7% Other 61.1% [![SmartSites](https://images.g2crowd.com/uploads/product/hd_favicon/1e03dca49ac689c16e6a3c7bb3d3c032/smartsites.svg "SmartSites")](https://www.g2.com/products/smartsites/reviews) SmartSites Retail 9.5% Construction 7.1% Health, Wellness and Fitness 6.3% Apparel & Fashion 6.0% Financial Services 5.2% Other 65.9% Alternatives **SmartBug Media Alternatives** ![KlientBoost](https://images.g2crowd.com/uploads/product/hd_favicon/d401505df2906f8be19479a4c9ab47c8/klientboost.svg "KlientBoost") [ KlientBoost ](/products/klientboost/reviews) ![The Free Website Guys](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_557315b19ff084ec3efc5c3216f9a086/the-free-website-guys.png "The Free Website Guys") [ The Free Website Guys ](/products/the-free-website-guys/reviews) ![Salesforce Customer Success](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/salesforce-customer-success.svg "Salesforce Customer Success") [ Salesforce Customer Success ](/products/salesforce-customer-success/reviews) ![Winning by Design](https://images.g2crowd.com/uploads/product/hd_favicon/9c4d24801cecf574f3cb02baa9c529b2/winning-by-design.svg "Winning by Design") [ Winning by Design ](/products/winning-by-design/reviews) **SmartSites Alternatives** ![WebFX](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_778afd26a326fc41ab700f1aa1e816a4/webfx.gif "WebFX") [ WebFX ](/products/webfx/reviews) ![KlientBoost](https://images.g2crowd.com/uploads/product/hd_favicon/d401505df2906f8be19479a4c9ab47c8/klientboost.svg "KlientBoost") [ KlientBoost ](/products/klientboost/reviews) ![The Free Website Guys](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_557315b19ff084ec3efc5c3216f9a086/the-free-website-guys.png "The Free Website Guys") [ The Free Website Guys ](/products/the-free-website-guys/reviews) ![DashClicks](https://images.g2crowd.com/uploads/product/hd_favicon/e44a9f747dea6738c69abd784db2ce66/dashclicks.svg "DashClicks") [ DashClicks ](/products/dashclicks/reviews) ## SmartBug Media vs SmartSites FAQs Generated using AI Last updated: August 16, 2026 ### What is the difference between SmartBug Media vs SmartSites? SmartBug Media and SmartSites differ most clearly in their G2 reviewer ratings and the top strengths cited by reviewers. | [SmartBug Media](https://www.g2.com/products/smartbug/reviews) | [SmartSites](https://www.g2.com/products/smartsites/reviews) | | --- | --- | | 4.8/5 (214 reviews) | 4.9/5 (259 reviews) | | — | — | | — | — | | — | — | | Helpful (64 all-time mentions) | Communication (20 all-time mentions) | ### How do the pricing models of SmartBug Media and SmartSites compare? SmartSites is rated higher for value by reviewers, as reflected in satisfaction scores and recent review sentiment. - **SmartBug Media:** Reviewers note SmartBug Media can be on the more expensive side, but emphasize that the quality and expertise justify the investment. - **SmartSites:** Reviewers highlight SmartSites as fairly priced for the services provided, with several noting strong value and cost-effectiveness in recent reviews. - **Switching reasons:** Multiple reviewers mention switching to SmartSites from other agencies due to better results and more transparent pricing. ### What are the best alternatives to SmartBug Media and SmartSites? The top three alternatives to SmartBug Media and SmartSites are WebFX, KlientBoost, and The Free Website Guys. | Product | G2 Rating (reviews) | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | | [SmartBug Media](https://www.g2.com/products/smartbug/reviews) | 4.8/5 (214 reviews) | Can be more expensive, but delivers high expertise and results | Helpful (64 all-time mentions) | | [SmartSites](https://www.g2.com/products/smartsites/reviews) | 4.9/5 (259 reviews) | Fairly priced, strong value and cost-effectiveness | Communication (20 all-time mentions) | | [WebFX](https://www.g2.com/products/webfx/reviews) | 4.8/5 (203 reviews) | — | — | | [KlientBoost](https://www.g2.com/products/klientboost/reviews) | 4.8/5 (403 reviews) | — | — | | [The Free Website Guys](https://www.g2.com/products/the-free-website-guys/reviews) | 4.9/5 (1350 reviews) | — | — | ### Which HubSpot Consulting Services features should I prioritize when comparing SmartBug Media and SmartSites? Buyers should prioritize customer support, expertise, communication, and problem-solving when comparing SmartBug Media and SmartSites. - **Customer Support:** SmartBug Media (45 all-time mentions), SmartSites (18 all-time mentions) - **Expertise:** SmartBug Media (53 all-time mentions), SmartSites (15 all-time mentions) - **Communication:** SmartBug Media (27 all-time mentions), SmartSites (20 all-time mentions) - **Problem-Solving:** SmartBug Media (19 all-time mentions), SmartSites (not cited as a top theme) ### What are the pros and cons of SmartBug Media vs SmartSites? SmartBug Media's headline strength is expertise, while SmartSites stands out for communication and responsiveness. - **SmartBug Media strengths:** Expertise (53 all-time mentions), helpfulness (64), customer support (45), problem-solving (19), and professionalism (33). - **SmartBug Media trade-offs:** Reviewers note higher pricing and occasional team member turnover, but emphasize quality and results. - **SmartSites strengths:** Communication (20 all-time mentions), customer support (18), helpfulness (16), response time (14), and results effectiveness (13). - **SmartSites trade-offs:** Some reviewers mention communication issues (12 all-time mentions) and slower turnaround times on certain projects, but overall satisfaction remains high. ### Is SmartBug Media or SmartSites better for small businesses? SmartBug Media is favored for small businesses based on recent reviewer sentiment highlighting support for lean teams and onboarding guidance. - **SmartBug Media:** Reviewers from small businesses describe SmartBug Media as highly supportive for onboarding, training, and providing expertise to lean teams. - **SmartSites:** Reviewers note SmartSites' responsiveness and value, but do not specifically highlight small-business segment support in recent reviews. ### Which HubSpot Consulting Services platform has better integrations? SmartBug Media and SmartSites are at parity for integrations, as neither product has recent reviewer-cited integration themes or counts. - **SmartBug Media:** No recent reviewer-cited integrations or all-time mention counts available. - **SmartSites:** No recent reviewer-cited integrations or all-time mention counts available. ### How do SmartBug Media and SmartSites compare on customer support? SmartBug Media and SmartSites are at parity on Quality of Support, with both scoring within a tenth of a point (SmartBug Media 9.6, SmartSites 9.7). - **SmartBug Media:** Reviewers consistently praise SmartBug Media for responsiveness, helpfulness, and personalized support, with 45 all-time mentions for customer support. - **SmartSites:** Reviewers highlight SmartSites' fast response times, clear communication, and proactive support, with 18 all-time mentions for customer support. ### Which is easier to implement, SmartBug Media or SmartSites? SmartBug Media and SmartSites are at parity on Ease of Setup, as no material difference in scores is reported. - **SmartBug Media:** Reviewers describe onboarding as structured and supportive, with guidance tailored to business needs and efficient implementation experiences. - **SmartSites:** Reviewers note that onboarding can be thorough and sometimes drawn out, but appreciate the tailored approach and eventual strong results.