# SmartAdvocate vs Tyler Enterprise Case Manager Comparison | | SmartAdvocate | Tyler Enterprise Case Manager | |---|---|---| | **Star Rating** | 4.7 out of 5 | 4.0 out of 5 | | **Total Reviews** | 122 | 55 | | **Largest Market Segment** | Small-Business (61.3% of reviews) | Mid-Market (76.4% of reviews) | | **Entry Level Price** | Starting at $1,995.00 | No pricing available | --- ## Top Pros & Cons ### SmartAdvocate Pros: - Case Management (5 reviews) - Document Sharing (3 reviews) Cons: - Difficult Learning (2 reviews) - Document Management (1 reviews) ### Tyler Enterprise Case Manager **Not enough data** --- ## Ratings Comparison | Rating | SmartAdvocate | Tyler Enterprise Case Manager | |---|---|---| | **Meets Requirements** | 9.2 (93 reviews) | 7.8 (52 reviews) | | **Ease of Use** | 8.7 (99 reviews) | 8.1 (52 reviews) | | **Ease of Setup** | 8.6 (59 reviews) | 7.1 (31 reviews) | | **Ease of Admin** | 8.3 (25 reviews) | 7.2 (31 reviews) | | **Quality of Support** | 9.1 (94 reviews) | 7.3 (48 reviews) | | **Has the product been a good partner in doing business?** | 9.3 (26 reviews) | 7.8 (30 reviews) | | **Product Direction (% positive)** | 9.7 (84 reviews) | 8.4 (52 reviews) | --- ## Pricing ### SmartAdvocate #### Entry-Level Pricing Plan: Enterprise Price: Starting at $1,995.00 Description: SmartAdvocate's installation on the client's server. Perpetual licenses with optional support and maintenance (software updates included). Key Features: - Server Version [Browse all 2 editions](https://www.g2.com/products/smartadvocate/pricing) #### Free Trial No ### Tyler Enterprise Case Manager #### Entry-Level Pricing No pricing available #### Free Trial No information available --- ## Features Comparison By Category ### Court Management | Product | Score | Reviews | |---|---|---| | **SmartAdvocate** | N/A | N/A | | **Tyler Enterprise Case Manager** | N/A | N/A | #### Additional Functionality | Feature | SmartAdvocate | Tyler Enterprise Case Manager | |---|---|---| | **Fines Management** | Not enough data | Not enough data | | **Family Court Management** | Not enough data | Not enough data | | **Drug Court Management** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Reporting/Analytics** | Not enough data | Not enough data | | **Legal Case Management** | Not enough data | Not enough data | | **Data Import/Export** | Not enough data | Not enough data | | **Appeals Management** | Not enough data | Not enough data | | **Administrative Hearings** | Not enough data | Not enough data | | **Case Notes** | Not enough data | Not enough data | | **Collaboration Tools** | Not enough data | Not enough data | | **Calendar Management** | Not enough data | Not enough data | | **Document Generation** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | | **Juvenile Court Management** | Not enough data | Not enough data | | **Communication Management** | Not enough data | Not enough data | | **Time & Expense Tracking** | Not enough data | Not enough data | | **Subpoena Tracking** | Not enough data | Not enough data | | **Probate Management** | Not enough data | Not enough data | | **For Municipal Courts** | Not enough data | Not enough data | | **Compliance Management** | Not enough data | Not enough data | | **Docket Management** | Not enough data | Not enough data | | **Traffic Court Management** | Not enough data | Not enough data | | **Billing & Invoicing** | Not enough data | Not enough data | | **For Federal Courts** | Not enough data | Not enough data | | **Legal Forms Library** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Jury Management** | Not enough data | Not enough data | | **Payment Collection** | Not enough data | Not enough data | | **Records Management** | Not enough data | Not enough data | | **User Management** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **Document Imaging** | Not enough data | Not enough data | | **Historical Reporting** | Not enough data | Not enough data | | **Warrant Tracking** | Not enough data | Not enough data | | **Self Service Portal** | Not enough data | Not enough data | | **Task Management** | Not enough data | Not enough data | | **Document Management** | Not enough data | Not enough data | ### Law Enforcement | Product | Score | Reviews | |---|---|---| | **SmartAdvocate** | N/A | N/A | | **Tyler Enterprise Case Manager** | N/A | N/A | #### Additional Functionality | Feature | SmartAdvocate | Tyler Enterprise Case Manager | |---|---|---| | **Activity Dashboard** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Internal Affairs Administration** | Not enough data | Not enough data | | **Field Reporting** | Not enough data | Not enough data | | **Summary Reports** | Not enough data | Not enough data | | **Data Visualization** | Not enough data | Not enough data | | **Court Management Integration** | Not enough data | Not enough data | | **Dispatch Management** | Not enough data | Not enough data | | **Scheduling** | Not enough data | Not enough data | | **Real-Time Updates** | Not enough data | Not enough data | | **Communication Management** | Not enough data | Not enough data | | **Case Management** | Not enough data | Not enough data | | **Data Import/Export** | Not enough data | Not enough data | | **For Law Enforcement Agencies** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **Automated Scheduling** | Not enough data | Not enough data | | **Customizable Reports** | Not enough data | Not enough data | | **Criminal Database** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **Employee Database** | Not enough data | Not enough data | | **Incident Mapping** | Not enough data | Not enough data | | **Audit Trail** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Crime Scene Management** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Monitoring** | Not enough data | Not enough data | | **Customizable Fields** | Not enough data | Not enough data | | **Evidence Management** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | | **Document Storage** | Not enough data | Not enough data | | **Records Management** | Not enough data | Not enough data | | **Status Tracking** | Not enough data | Not enough data | | **Task Management** | Not enough data | Not enough data | | **Investigation Management** | Not enough data | Not enough data | | **Geographic Maps** | Not enough data | Not enough data | ### Legal Case Management | Product | Score | Reviews | |---|---|---| | **SmartAdvocate** | 8.7/10 | 77 | | **Tyler Enterprise Case Manager** | N/A | N/A | #### Platform Basics | Feature | SmartAdvocate | Tyler Enterprise Case Manager | |---|---|---| | **Reporting** | 8.6 (63 reviews) | Not enough data | | **Activity Dashboard** | 8.8 (69 reviews) | Not enough data | | **Cloud** | 8.6 (53 reviews) | Not enough data | | **Mobility** | 7.9 (52 reviews) | Not enough data | | **Historical Reporting** | Not enough data | Not enough data | #### Content Management | Feature | SmartAdvocate | Tyler Enterprise Case Manager | |---|---|---| | **Document Management** | 9.0 (65 reviews) | Not enough data | | **Calendar Integration** | 8.4 (59 reviews) | Not enough data | | **Workflow** | 8.8 (65 reviews) | Not enough data | | **Accounting Integration** | Not enough data | Not enough data | | **Financial Management** | Not enough data | Not enough data | | **Invoice Management** | Not enough data | Not enough data | | **Portfolio Management** | Not enough data | Not enough data | | **Contract/License Management** | Not enough data | Not enough data | | **Patent/Trademark Management** | Not enough data | Not enough data | | **Client Management** | Not enough data | Not enough data | | **Case Management** | Not enough data | Not enough data | | **Email Management** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Calendar Management** | Not enough data | Not enough data | | **Task Management** | Not enough data | Not enough data | | **Deadline Management** | Not enough data | Not enough data | | **Docket Management** | Not enough data | Not enough data | | **Compliance Management** | Not enough data | Not enough data | | **Conflict Management** | Not enough data | Not enough data | | **Communication Management** | Not enough data | Not enough data | | **Docket Management** | Not enough data | Not enough data | #### Agentic AI - Legal Case Management | Feature | SmartAdvocate | Tyler Enterprise Case Manager | |---|---|---| | **Multi-step Planning** | 9.2 (10 reviews) | Not enough data | | **Cross-system Integration** | 9.0 (12 reviews) | Not enough data | | **Adaptive Learning** | 8.8 (11 reviews) | Not enough data | | **Natural Language Interaction** | 8.3 (10 reviews) | Not enough data | | **Proactive Assistance** | 8.5 (11 reviews) | Not enough data | | **Decision Making** | 9.0 (12 reviews) | Not enough data | | **Calendar/Reminder System** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | #### Additional Functionality | Feature | SmartAdvocate | Tyler Enterprise Case Manager | |---|---|---| | **Billing & Invoicing** | Not enough data | Not enough data | | **Document Automation** | Not enough data | Not enough data | | **Customizable Reports** | Not enough data | Not enough data | | **Electronic Signature** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Accounting** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **Document Templates** | Not enough data | Not enough data | | **Trust Accounting** | Not enough data | Not enough data | | **Client Portal** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Data Import/Export** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **SSL Security** | Not enough data | Not enough data | | **For Legal Professionals** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Case Notes** | Not enough data | Not enough data | | **Full Text Search** | Not enough data | Not enough data | | **Automatic Backup** | Not enough data | Not enough data | | **Customizable Forms** | Not enough data | Not enough data | | **Activity Tracking** | Not enough data | Not enough data | | **Electronic Payments** | Not enough data | Not enough data | | **Predictive Analytics** | Not enough data | Not enough data | | **Contact Database** | Not enough data | Not enough data | | **Customizable Fields** | Not enough data | Not enough data | | **Customer Database** | Not enough data | Not enough data | | **Reminders** | Not enough data | Not enough data | | **Document Storage** | Not enough data | Not enough data | | **Court Records Search** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Data Visualization** | Not enough data | Not enough data | | **Two-Factor Authentication** | Not enough data | Not enough data | | **Interaction Tracking** | Not enough data | Not enough data | | **Version Control** | Not enough data | Not enough data | | **Credit Card Processing** | Not enough data | Not enough data | | **Status Tracking** | Not enough data | Not enough data | | **Customizable Templates** | Not enough data | Not enough data | | **Expense Tracking** | Not enough data | Not enough data | | **Billable Items Tracking** | Not enough data | Not enough data | | **Time & Expense Tracking** | Not enough data | Not enough data | | **Online Payments** | Not enough data | Not enough data | | **2-Way Messaging** | Not enough data | Not enough data | | **Billable & Non-Billable Hours** | Not enough data | Not enough data | | **Mobile App** | Not enough data | Not enough data | ### Legal Billing | Product | Score | Reviews | |---|---|---| | **SmartAdvocate** | N/A | N/A | | **Tyler Enterprise Case Manager** | N/A | N/A | #### Agentic AI - Legal Billing | Feature | SmartAdvocate | Tyler Enterprise Case Manager | |---|---|---| | **Cross-system Integration** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | #### Additional Functionality | Feature | SmartAdvocate | Tyler Enterprise Case Manager | |---|---|---| | **Customizable Fields** | Not enough data | Not enough data | | **Billing & Invoicing** | Not enough data | Not enough data | | **Search/Filter** | Not enough data | Not enough data | | **Accounting** | Not enough data | Not enough data | | **Task Management** | Not enough data | Not enough data | | **Reminders** | Not enough data | Not enough data | | **Calendar Management** | Not enough data | Not enough data | | **Invoice Processing** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Electronic Payments** | Not enough data | Not enough data | | **Quotes/Estimates** | Not enough data | Not enough data | | **Time Tracking** | Not enough data | Not enough data | | **Case Management** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Billable Items Tracking** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Real-Time Data** | Not enough data | Not enough data | | **Collaboration Tools** | Not enough data | Not enough data | | **Automatic Backup** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Bank Reconciliation** | Not enough data | Not enough data | | **Activity Tracking** | Not enough data | Not enough data | | **Contact Database** | Not enough data | Not enough data | | **Client Management** | Not enough data | Not enough data | | **Financial Management** | Not enough data | Not enough data | | **Customizable Templates** | Not enough data | Not enough data | | **Automatic Billing** | Not enough data | Not enough data | | **General Ledger** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Task Scheduling** | Not enough data | Not enough data | | **Client Portal** | Not enough data | Not enough data | | **Document Management** | Not enough data | Not enough data | | **Billing Rate Management** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **Credit Card Processing** | Not enough data | Not enough data | | **Expense Tracking** | Not enough data | Not enough data | | **SSL Security** | Not enough data | Not enough data | | **Customizable Reports** | Not enough data | Not enough data | | **For Legal Professionals** | Not enough data | Not enough data | --- ## Categories **Shared Categories (1):** [Legal Case Management Software](https://www.g2.com/categories/legal-case-management) **Unique to Tyler Enterprise Case Manager (2):** [Court Management Software](https://www.g2.com/categories/court-management), [Legal Billing Software](https://www.g2.com/categories/legal-billing-software) --- ## Reviewer Demographics ### By Company Size | Segment | SmartAdvocate | Tyler Enterprise Case Manager | |---|---|---| | **Small-Business** | 61.3% | 10.9% | | **Mid-Market** | 37.8% | 76.4% | | **Enterprise** | 0.8% | 12.7% | ### By Industry #### SmartAdvocate - **Legal Services:** 45.4% - **Law Practice:** 45.4% - **Marketing and Advertising:** 3.4% - **Information Technology and Services:** 2.5% - **Computer Software:** 1.7% - **Higher Education:** 0.8% - **Accounting:** 0.8% #### Tyler Enterprise Case Manager - **Government Administration:** 32.7% - **Judiciary:** 25.5% - **Legal Services:** 10.9% - **Law Practice:** 7.3% - **Information Technology and Services:** 5.5% - **Government Relations:** 3.6% - **Computer Software:** 3.6% - **Information Services:** 1.8% - **Higher Education:** 1.8% - **Financial Services:** 1.8% - **Other:** 5.5% --- ## Alternatives ### Alternatives to SmartAdvocate - [Filevine](https://www.g2.com/products/filevine/reviews) — 4.7/5 stars (290 reviews) - [Clio Manage](https://www.g2.com/products/clio-clio-manage/reviews) — 4.6/5 stars (997 reviews) - [Smokeball](https://www.g2.com/products/smokeball/reviews) — 4.7/5 stars (385 reviews) - [8am MyCase](https://www.g2.com/products/8am-mycase/reviews) — 4.4/5 stars (390 reviews) - [CARET Legal](https://www.g2.com/products/caret-legal/reviews) — 4.4/5 stars (210 reviews) - [Assembly Neos](https://www.g2.com/products/assembly-software-assembly-neos/reviews) — 4.5/5 stars (297 reviews) - [Litify](https://www.g2.com/products/litify/reviews) — 4.2/5 stars (229 reviews) - [Legistify](https://www.g2.com/products/legistify-legistify/reviews) — 5.0/5 stars (301 reviews) - [8am CasePeer](https://www.g2.com/products/8am-casepeer/reviews) — 4.7/5 stars (190 reviews) - [PracticePanther](https://www.g2.com/products/paradigm-practicepanther/reviews) — 4.3/5 stars (113 reviews) ### Alternatives to Tyler Enterprise Case Manager - [Clio Manage](https://www.g2.com/products/clio-clio-manage/reviews) — 4.6/5 stars (997 reviews) - [8am MyCase](https://www.g2.com/products/8am-mycase/reviews) — 4.4/5 stars (390 reviews) - [TimeSolv](https://www.g2.com/products/timesolv/reviews) — 4.5/5 stars (427 reviews) - [Smokeball](https://www.g2.com/products/smokeball/reviews) — 4.7/5 stars (385 reviews) - [CosmoLex](https://www.g2.com/products/cosmolex/reviews) — 4.2/5 stars (327 reviews) - [Legistify](https://www.g2.com/products/legistify-legistify/reviews) — 5.0/5 stars (301 reviews) - [Assembly Neos](https://www.g2.com/products/assembly-software-assembly-neos/reviews) — 4.5/5 stars (297 reviews) - [Filevine](https://www.g2.com/products/filevine/reviews) — 4.7/5 stars (290 reviews) - [Memtime](https://www.g2.com/products/memtime/reviews) — 4.7/5 stars (257 reviews) - [Litify](https://www.g2.com/products/litify/reviews) — 4.2/5 stars (229 reviews) --- ## Top Discussions ### SmartAdvocate - Title: [will continued tips be given to users for the year 2021?](https://www.g2.com/discussions/35092-will-continued-tips-be-given-to-users-for-the-year-2021) — 1 comment, 1 upvote > **Top comment:** "Hi Carla, yes! Our Tip of the Week will continue to be sent weekly, and our monthly webinars will be offered through 2021, as well. Thank you!" - Title: [Are you going to have local or regional representatives available for hands-on instruction in the near future?](https://www.g2.com/discussions/30357-are-you-going-to-have-local-or-regional-representatives-available-for-hands-on-instruction-in-the-near-future) — 1 comment > **Top comment:** "Yes, SmartAdvocate offers both onsite and remote training opportunities however, due to the current COVID situation SmartAdvocate has some travel..." - Title: [What is the best way to learn more about SmartAdvocate?](https://www.g2.com/discussions/additional-information) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Call us for a free, no obligation, web demonstration of SmartAdvocate! 1 (877) GET-SMART 1 ((877) 438-7627 You can also submit your information on our..." ### Tyler Enterprise Case Manager No discussions available for this product. --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/smartadvocate-vs-tyler-enterprise-case-manager)