G2 reviewers report that Smokeball excels in overall user satisfaction, reflected in its higher G2 Score of 74.12 compared to SmartAdvocate's 48.81. Users appreciate Smokeball's intuitive design, noting that it streamlines tasks and enhances efficiency in managing files and documents.
According to verified reviews, both products receive a solid star rating of 4.7, indicating that users find them generally effective. However, Smokeball's larger volume of reviews (335 vs. 102 for SmartAdvocate) suggests a broader user base and potentially more reliable insights into its performance.
Users say that SmartAdvocate shines in its customer support, with many praising the fantastic assistance they receive. One user highlighted the ease of setting up new cases and the platform's user-friendly navigation, making it a strong contender for firms that prioritize support.
Reviewers mention that Smokeball's ease of use is a standout feature, with many finding the platform extremely user-friendly and easy to navigate. This is particularly beneficial for small businesses looking for a straightforward solution to manage their legal cases efficiently.
According to recent user feedback, SmartAdvocate offers excellent document management capabilities, allowing users to keep all case-related documents organized within individual profiles. This feature is particularly appreciated by firms that handle various case types and need to maintain order.
G2 reviewers highlight that while both products have strong reporting features, Smokeball's overall efficiency in automating document processes and managing calendars makes it a preferred choice for firms looking to save time and enhance productivity in their daily operations.
Pricing
Entry-Level Pricing
SmartAdvocate
Enterprise
Starting at $1,995.00
SmartAdvocate's installation on the client's server. Perpetual licenses with optional support and maintenance (software updates included).
What is the best way to learn more about SmartAdvocate?
1 Comment
Official Response from SmartAdvocate
Call us for a free, no obligation, web demonstration of SmartAdvocate!
1 (877) GET-SMART
1 ((877) 438-7627
You can also submit your information on our...Read more
will continued tips be given to users for the year 2021?
1 Comment
MB
Hi Carla, yes! Our Tip of the Week will continue to be sent weekly, and our monthly webinars will be offered through 2021, as well.
Thank you!Read more
Are you going to have local or regional representatives available for hands-on instruction in the near future?
1 Comment
AR
Yes, SmartAdvocate offers both onsite and remote training opportunities however, due to the current COVID situation SmartAdvocate has some travel...Read more
Smokeball is a hybrid-cloud software, which means you get the benefits of the cloud for unlimited storage purposes but also have access to the software and...Read more
Is there free training and online courses to help learn the software?
2 Comments
Official Response from Smokeball
Smokeball provides a holistic and award-winning onboarding and training program to make sure you are utilizing the software to its full potential. Receive...Read more
Do you provide law firm website services?
1 Comment
Official Response from Smokeball
No, but we have some great options and partners for you to consider! Chat with our support team to learn more.Read more
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