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Compare Slack and Zoom Workplace 
Featured Products
At a Glance
Market Segments
Small-Business (41.2% of reviews)
Small-Business (51.0% of reviews)
Entry-Level Pricing
$0.00
Free
Slack
Star Rating
(38,138)4.5 out of 5
Market Segments
Small-Business (41.2% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 4 pricing plansZoom Workplace
Star Rating
(55,743)4.5 out of 5
Market Segments
Small-Business (51.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Slack excels in user experience, with many praising its swift and easy-to-use interface. Users appreciate features like threaded discussions that keep channels organized and drag-and-drop file sharing that enhances collaboration.
- Users say that Zoom Workplace stands out for its reliability and simplicity, particularly highlighting the ability to join meetings via a web browser without needing to download an application. This feature is especially valued for its convenience during quick meetings.
- According to verified reviews, Slack's integration capabilities are a significant advantage, with users noting that it seamlessly connects with other software, making day-to-day tasks more efficient. This integration is a key factor in improving teamwork and communication.
- Reviewers mention that Zoom Workplace offers a strong audio and video conferencing experience, with many users appreciating the annotations feature that allows them to highlight important points during meetings, enhancing engagement and clarity.
- G2 reviewers highlight that while both platforms have similar star ratings, Slack's overall G2 Score reflects higher user satisfaction, indicating that users feel more positively about their experience with Slack compared to Zoom Workplace.
- Users express that Slack's mobile application is particularly well-received, with a score that indicates it is user-friendly and effective for on-the-go communication, while Zoom Workplace's mobile experience, although good, does not quite match the same level of satisfaction.
Pricing
Entry-Level Pricing
Slack
Free
$0.00
For teams wanting to try out Slack for an unlimited period of time
- Searchable message archives, up to 10k of your team’s most recent messages
- 10 apps or service integrations
- Native apps for iOS, Android, Mac & Windows Desktop
Zoom Workplace
Basic
Free
- Meetings: up to 40 minutes per meeting
- Number of meetings: Unlimited
- 100 Attendees per meeting
Free Trial
Slack
Free Trial is available
Zoom Workplace
Free Trial is available
Ratings
Meets Requirements
9.2
31,123
9.2
42,436
Ease of Use
9.2
32,054
9.1
42,580
Ease of Setup
9.2
8,436
9.1
13,715
Ease of Admin
8.9
5,051
9.0
12,312
Quality of Support
8.8
21,656
8.7
31,350
Has the product been a good partner in doing business?
9.0
4,531
9.1
11,494
Product Direction (% positive)
8.7
30,429
8.3
39,924
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Sharing
Not enough data
9.0
6574
|
Verified
Not enough data
9.1
6774
|
Verified
Not enough data
8.8
6019
|
Verified
Collaboration
Not enough data
8.6
5123
|
Verified
Not enough data
9.1
6765
|
Verified
Not enough data
9.0
6514
|
Verified
Not enough data
8.7
4985
|
Verified
Not enough data
9.3
7120
|
Verified
Functionality
Not enough data
8.5
5079
|
Verified
Not enough data
9.0
6331
|
Verified
Not enough data
8.7
4828
|
Verified
Agentic AI - Virtual Classroom
Not enough data
8.0
108
Business Instant Messaging
9.1
13910
8.6
503
9.0
14454
8.7
519
8.6
13760
8.5
501
Business Instant Messaging
8.5
10213
9.0
511
8.1
9543
9.2
524
Business Instant Messaging
9.1
13645
8.9
500
9.2
13273
8.9
507
9.0
11797
8.5
501
Generative AI - Business Instant Messaging
7.5
1498
8.5
176
AI - Business Instant Messaging
7.5
1485
8.4
173
7.9
1487
8.4
174
7.4
1466
8.3
171
7.4
1469
8.3
171
Agentic AI - Business Instant Messaging
7.7
894
7.7
83
7.7
883
7.6
78
Grammar
Not enough data
8.9
74
Not enough data
8.6
74
Not enough data
9.0
75
Formatting
Not enough data
8.7
72
Not enough data
8.4
70
Not enough data
8.5
72
Content
Not enough data
8.7
71
Not enough data
8.5
71
Not enough data
8.6
70
Product Type
Not enough data
8.9
70
Not enough data
8.8
69
Generative AI
Not enough data
8.8
67
Not enough data
9.0
71
Design Tools
Not enough data
8.5
291
Not enough data
8.5
288
Not enough data
8.2
280
Not enough data
8.3
282
Not enough data
8.6
285
Communication Tools
Not enough data
8.7
285
Not enough data
8.9
292
Integrations
Not enough data
8.2
276
Not enough data
8.7
283
Software Offering
Not enough data
8.5
282
Not enough data
9.3
289
Not enough data
8.8
283
Agentic AI - Collaborative Whiteboard
Not enough data
7.9
78
Not enough data
7.9
79
Not enough data
7.8
77
Setup
9.1
688
Not enough data
8.9
678
Not enough data
8.7
662
Not enough data
8.9
695
Not enough data
Management
9.0
670
Not enough data
8.7
655
Not enough data
8.9
669
Not enough data
Generative AI
7.8
574
Not enough data
Agentic AI - Workflow Management
7.8
290
Not enough data
8.0
286
Not enough data
8.2
294
Not enough data
8.0
291
Not enough data
8.0
291
Not enough data
7.9
291
Not enough data
8.1
291
Not enough data
Presenter Tools
Not enough data
9.0
16928
Not enough data
8.6
12637
|
Verified
Not enough data
8.7
13567
|
Verified
Not enough data
8.9
17373
|
Verified
Conferencing Options
Not enough data
9.1
19388
|
Verified
Not enough data
9.2
19540
|
Verified
Not enough data
9.3
21527
|
Verified
Application Tools
Not enough data
8.9
16006
|
Verified
Not enough data
9.1
19225
|
Verified
Not enough data
8.8
16118
|
Verified
Agentic AI - Screen Sharing
Not enough data
7.5
237
Platform Basics
Not enough data
9.1
408
Not enough data
9.1
408
Not enough data
7.8
380
Platform Content
Not enough data
8.1
377
Not enough data
7.8
374
Not enough data
9.0
397
Platform Additional Functionality
Not enough data
8.5
397
Not enough data
8.1
378
Agentic AI - Screen and Video Capture
Not enough data
7.5
136
Inbox Tools
Not enough data
8.1
101
Not enough data
8.2
103
Not enough data
8.7
104
Not enough data
8.7
103
Coordination Tools
Not enough data
8.8
111
Not enough data
8.8
104
Not enough data
8.5
104
Software Options
Not enough data
9.1
104
Not enough data
9.0
104
Email Client - Agentic AI
Not enough data
7.6
52
Not enough data
7.9
53
Account Options
9.2
286
Not enough data
8.4
280
Not enough data
8.7
275
Not enough data
8.7
279
Not enough data
8.9
285
Not enough data
8.9
282
Not enough data
Q&A Tools
9.1
286
Not enough data
9.1
282
Not enough data
9.1
288
Not enough data
8.7
275
Not enough data
9.1
281
Not enough data
8.9
278
Not enough data
8.6
271
Not enough data
8.9
274
Not enough data
8.5
271
Not enough data
Platform Basics
Not enough data
8.8
64
Not enough data
8.2
60
Not enough data
8.7
39
Not enough data
8.7
41
Not enough data
8.3
40
Not enough data
8.1
41
Not enough data
8.3
41
Platform Data
Not enough data
8.1
60
Not enough data
8.4
59
Not enough data
8.2
59
Not enough data
8.5
62
Platform Interoperability
Not enough data
8.7
65
Not enough data
8.3
61
Platform Additional Functionality
Not enough data
8.6
60
Additional Functionality - Visitor Management
Not enough data
8.1
35
Not enough data
8.0
35
Not enough data
8.6
37
Not enough data
7.8
37
Agentic AI - Visitor Management
Not enough data
7.8
27
Knowledge Pages
8.5
343
Not enough data
8.3
343
Not enough data
8.1
334
Not enough data
8.1
331
Not enough data
7.9
326
Not enough data
8.4
330
Not enough data
Knowledge Dissemination
8.2
322
Not enough data
8.8
329
Not enough data
9.0
333
Not enough data
8.9
332
Not enough data
8.4
329
Not enough data
8.2
318
Not enough data
8.7
333
Not enough data
8.6
321
Not enough data
8.6
316
Not enough data
Agentic AI - Knowledge Base
7.9
197
Not enough data
8.0
199
Not enough data
7.8
197
Not enough data
Login Options
9.1
765
Not enough data
8.5
742
Not enough data
Productivity
8.0
725
Not enough data
8.3
731
Not enough data
8.6
736
Not enough data
7.9
711
Not enough data
7.9
707
Not enough data
Customization
8.6
730
Not enough data
9.0
744
Not enough data
8.7
716
Not enough data
Agentic AI - Unified Workspaces
7.5
409
Not enough data
7.6
406
Not enough data
Platform Basics
Not enough data
8.6
25
Not enough data
8.8
26
Not enough data
8.6
28
Platform Content
Not enough data
8.5
25
Not enough data
7.9
25
Platform Interoperability
Not enough data
8.5
27
Platform Additional Functionality
Not enough data
8.3
28
Not enough data
8.0
27
Not enough data
8.4
24
Agentic AI - Digital Signage
Not enough data
6.5
8
Compatibility
9.0
93
Not enough data
9.1
97
Not enough data
9.0
91
Not enough data
Agentic AI - Enterprise Search Software
8.6
62
Not enough data
8.5
58
Not enough data
9.0
60
Not enough data
8.7
60
Not enough data
8.7
60
Not enough data
8.8
58
Not enough data
Search Queries
8.8
92
Not enough data
9.2
92
Not enough data
8.8
90
Not enough data
9.1
92
Not enough data
9.0
90
Not enough data
AI powered search - Enterprise Search Software
9.2
24
Not enough data
9.2
25
Not enough data
9.0
24
Not enough data
Functionality
8.9
91
Not enough data
9.0
90
Not enough data
9.1
94
Not enough data
Compatibility - Enterprise Search Software
9.4
28
Not enough data
9.4
26
Not enough data
9.2
26
Not enough data
Functionality - Enterprise Search Software
9.3
27
Not enough data
9.3
26
Not enough data
9.5
28
Not enough data
Search Queries - Enterprise Search Software
9.4
26
Not enough data
9.3
24
Not enough data
9.2
27
Not enough data
9.4
27
Not enough data
Automation
8.8
1222
Not enough data
8.8
1178
Not enough data
8.5
1157
Not enough data
Administration
8.8
1177
Not enough data
8.6
1135
Not enough data
9.4
1224
Not enough data
Project management
8.7
1158
Not enough data
8.5
1122
Not enough data
8.6
1142
Not enough data
8.5
1126
Not enough data
8.6
1126
Not enough data
8.3
1096
Not enough data
8.3
1123
Not enough data
Workload
8.4
1085
Not enough data
8.8
1135
Not enough data
8.6
1090
Not enough data
8.5
1082
Not enough data
Communication & Collaboration
9.3
1409
Not enough data
9.0
1203
Not enough data
9.3
1281
Not enough data
Cost Management
8.1
1072
Not enough data
8.2
1073
Not enough data
8.1
1065
Not enough data
Integration
8.6
1110
Not enough data
8.4
1071
Not enough data
8.4
1063
Not enough data
Generative AI
7.5
1018
Not enough data
7.7
1013
Not enough data
Agentic AI - Work Management
7.7
521
Not enough data
7.8
514
Not enough data
8.1
518
Not enough data
7.8
516
Not enough data
Communication
9.4
1181
Not enough data
9.3
1176
Not enough data
8.9
1055
Not enough data
8.9
1044
Not enough data
9.1
1048
Not enough data
Content & Documents
9.1
1099
Not enough data
8.9
1043
Not enough data
8.7
1063
Not enough data
8.1
1007
Not enough data
Controls
8.3
992
Not enough data
8.1
987
Not enough data
8.7
998
Not enough data
8.4
1001
Not enough data
8.2
972
Not enough data
Project Management
8.4
996
Not enough data
8.3
977
Not enough data
8.5
995
Not enough data
8.7
987
Not enough data
Remote Collaboration
9.0
1004
Not enough data
8.7
973
Not enough data
9.0
991
Not enough data
7.8
962
Not enough data
Generative AI
7.3
929
Not enough data
7.4
925
Not enough data
Agentic AI - Project Collaboration
7.5
440
Not enough data
7.7
442
Not enough data
Collaboration Tools
Not enough data
9.2
30706
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.1
14737
|
Verified
Not enough data
9.1
14792
|
Verified
Meeting Coordination
Not enough data
8.9
28078
|
Verified
Not enough data
9.0
27162
|
Verified
Not enough data
8.9
27448
|
Verified
Not enough data
9.0
15188
|
Verified
Software Type
Not enough data
8.9
26491
|
Verified
Not enough data
8.8
13926
|
Verified
Not enough data
9.2
15842
|
Verified
Agentic AI - Video Conferencing
Not enough data
7.8
423
Not enough data
7.8
423
Not enough data
7.8
414
Calendar View
Not enough data
8.3
393
Not enough data
8.5
402
Shared Calendar
Not enough data
8.5
385
Not enough data
8.3
390
Accessibility
Not enough data
8.2
384
Not enough data
8.0
382
Integration
Not enough data
8.3
379
Not enough data
8.2
383
Not enough data
8.5
382
Notifications
Not enough data
8.3
384
Not enough data
7.9
380
Generative AI
Not enough data
7.4
301
Not enough data
7.5
308
Not enough data
7.6
311
Agentic AI - Calendar
Not enough data
7.7
120
Design
Not enough data
9.2
43
Not enough data
9.3
43
Not enough data
9.3
43
Collaboration
Not enough data
9.4
45
Not enough data
9.2
44
File Types
Not enough data
9.0
42
Not enough data
9.1
42
Not enough data
8.9
42
Edit & Revise
Not enough data
9.1
43
Not enough data
9.0
42
Not enough data
9.2
42
Integrate & Embed
Not enough data
9.3
46
Not enough data
9.1
43
Not enough data
9.3
45
Operating System
Not enough data
9.4
45
Not enough data
9.1
45
Not enough data
8.9
41
Generative AI
Not enough data
9.1
41
Not enough data
9.2
42
Not enough data
9.2
41
Not enough data
9.4
40
Not enough data
9.0
41
Agentic AI - Document Creation
Not enough data
9.3
23
Integrations
Not enough data
7.7
644
Not enough data
8.6
672
Not enough data
8.9
672
Not enough data
7.7
637
Not enough data
7.6
632
Branding & Customizatio
Not enough data
8.1
643
Not enough data
8.5
656
Not enough data
8.1
632
Automatic Rules & Configurations
Not enough data
8.4
640
Not enough data
8.5
652
Not enough data
8.4
654
Agentic AI - Business Scheduling
Not enough data
7.4
164
Not enough data
7.5
166
Seating Options
Not enough data
8.4
19
Not enough data
8.1
19
Not enough data
8.6
19
Not enough data
8.9
19
Tech Stack
Not enough data
8.5
21
Not enough data
8.8
20
Not enough data
9.2
22
Not enough data
8.5
19
Generative AI
Not enough data
7.6
19
Not enough data
7.5
19
Not enough data
7.2
19
Not enough data
7.5
19
Meeting Prep - AI Meeting Assistants
Not enough data
8.5
118
Not enough data
8.8
125
Not enough data
8.5
123
Meeting Automation - AI Meeting Assistants
Not enough data
9.0
145
Not enough data
8.7
122
Not enough data
8.7
123
Meeting Insights - AI Meeting Assistants
Not enough data
8.2
121
Not enough data
8.4
120
Not enough data
9.1
134
Accessibility - AI Meeting Assistants
Not enough data
8.3
118
Not enough data
8.6
125
Not enough data
8.3
114
Agentic AI - AI Meeting Assistants
Not enough data
7.8
76
Not enough data
7.8
77
Not enough data
8.0
76
Not enough data
7.9
77
Agentic AI - Audio Conferencing
7.5
282
Not enough data
7.6
282
Not enough data
Agentic AI - Productivity Bots
Not enough data
8.2
11
Not enough data
8.2
11
Not enough data
8.5
11
Not enough data
8.2
11
Agentic AI - UCaaS Platforms
Not enough data
7.7
8
Not enough data
7.7
8
Not enough data
8.1
8
Not enough data
8.7
9
Extensions
Not enough data
8.9
1483
|
Verified
Not enough data
8.8
1460
|
Verified
Not enough data
8.7
1368
Features
Not enough data
8.8
1378
|
Verified
Not enough data
8.7
1331
Not enough data
8.9
1770
|
Verified
Not enough data
9.2
2014
|
Verified
Not enough data
9.3
2094
|
Verified
Not enough data
8.8
1597
|
Verified
Action Item Detection - AI Note-taking Software
9.3
19
Not enough data
9.5
19
Not enough data
Automatic Transcription - AI Note-taking Software
9.7
20
Not enough data
Collaboration & Sharing - AI Note-taking Software
9.6
19
Not enough data
Language & Accent Support - AI Note-taking Software
9.5
20
Not enough data
Multi-Platform Integration - AI Note-taking Software
9.3
20
Not enough data
Privacy & Security Controls - AI Note-taking Software
9.3
21
Not enough data
Searchable Note Archives - AI Note-taking Software
9.2
18
Not enough data
Speaker Identification - AI Note-taking Software
9.4
20
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Slack and Zoom Workplace are categorized as Business Instant Messaging
Unique Categories
Slack is categorized as Knowledge Base, Unified Workspaces, Work Management, Enterprise Search Software, Q&A Platforms, AI Note-Taking Software, Project Collaboration, Workflow Management, and Audio Conferencing
Zoom Workplace is categorized as UCaaS Platforms, AI Meeting Assistants, Business Scheduling, Desk Booking, Email Client, Screen Sharing, Collaborative Whiteboard, AI Writing Assistant, Visitor Management, Digital Signage, Document Creation, Screen and Video Capture, Calendar, Video Conferencing, Virtual Classroom, and Productivity Bots
Reviews
Reviewers' Company Size
Slack
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoom Workplace
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
15.3%
Information Technology and Services
13.1%
Marketing and Advertising
8.7%
Internet
4.7%
Education Management
3.3%
Other
54.9%
Information Technology and Services
8.9%
Computer Software
8.3%
Marketing and Advertising
5.7%
Education Management
5.5%
Higher Education
4.8%
Other
66.9%
Alternatives
Discussions
How do I delete a channel in slack?
47 Comments
CH
Since this has already been answered, my $0.02 is that you should always archive channels rather than delete them for posterity and/or auditing purposes.Read more
What does slack software do?
28 Comments
RR
Slack is messaging and communication platform which allow an individual for video and audio calls and many more.Read more
How do you rate zoom for companies, what advantages does it offer?
48 Comments
MC
Zoom is very good. I use it in teaching my classes because of the control it gives the host. Google Meet is a close second for me. Zoom allows you to use...Read more
What does Zoom do?
28 Comments
DB
A unified communications platform that works as a soft phone and video conference tool both in desktop and mobile devices. Easy to use, integrated with all...Read more
What software do I need for zoom?
26 Comments
DK
You need zoom app which you can download free for mobile or pc . that's all.Read more
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