Compare Slack and Zoom Workplace 
At a Glance
Market Segments
Small-Business (41.0% of reviews)
Small-Business (51.0% of reviews)
Entry-Level Pricing
$0.00
Free
Slack
Star Rating
(38,759)4.5 out of 5
Market Segments
Small-Business (41.0% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 4 pricing plansZoom Workplace
Star Rating
(56,210)4.5 out of 5
Market Segments
Small-Business (51.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Slack excels in team communication, with users highlighting its ability to create secure channels for private discussions. This feature is particularly appreciated by those who value confidentiality within their teams.
- Users say that Zoom Workplace stands out for its user-friendly interface, making it easy to connect for virtual work setups. The convenience of recording meetings and utilizing AI to take notes allows users to focus on discussions without worrying about missing important details.
- Reviewers mention that Slack's extensive integrations with tools like Google and Atlassian enhance its usability, making it a preferred choice for teams that rely on multiple applications for their workflows.
- According to verified reviews, Zoom Workplace shines in audio and video conferencing capabilities, with users appreciating the seamless experience it provides during virtual meetings, which is crucial for remote collaboration.
- G2 reviewers highlight that while both platforms have similar star ratings, Slack's overall user satisfaction is reflected in its higher G2 Score, indicating a stronger performance in meeting user needs and expectations.
- Users report that Slack's mobile application is particularly well-received, with features that allow for effective communication on the go, while Zoom Workplace's mobile experience, though good, does not quite match the same level of user satisfaction.
Pricing
Entry-Level Pricing
Slack
Free
$0.00
For teams wanting to try out Slack for an unlimited period of time
- Searchable message archives, up to 10k of your team’s most recent messages
- 10 apps or service integrations
- Native apps for iOS, Android, Mac & Windows Desktop
Zoom Workplace
Basic
Free
- Meetings: up to 40 minutes per meeting
- Number of meetings: Unlimited
- 100 Attendees per meeting
Free Trial
Slack
Free Trial is available
Zoom Workplace
Free Trial is available
Ratings
Meets Requirements
9.2
31,469
9.2
42,623
Ease of Use
9.2
32,344
9.1
42,781
Ease of Setup
9.2
8,679
9.1
13,894
Ease of Admin
8.9
5,287
9.0
12,435
Quality of Support
8.8
21,893
8.7
31,500
Has the product been a good partner in doing business?
9.1
4,768
9.1
11,617
Product Direction (% positive)
8.7
30,720
8.4
40,095
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Sharing
Not enough data
9.0
6585
|
Verified
Not enough data
9.1
6784
|
Verified
Not enough data
8.8
6025
|
Verified
Collaboration
Not enough data
8.6
5131
|
Verified
Not enough data
9.1
6774
|
Verified
Not enough data
9.0
6520
|
Verified
Not enough data
8.7
4988
|
Verified
Not enough data
9.3
7125
|
Verified
Functionality
Not enough data
8.5
5078
|
Verified
Not enough data
9.0
6337
|
Verified
Not enough data
8.7
4828
|
Verified
Agentic AI - Virtual Classroom
Not enough data
8.0
108
Business Instant Messaging
9.1
13958
8.6
509
9.0
14494
8.7
525
8.6
13785
8.5
503
Business Instant Messaging
8.5
10238
9.0
521
8.1
9577
9.2
537
Business Instant Messaging
9.1
13678
8.9
506
9.2
13287
8.9
509
9.0
11834
8.5
504
Generative AI - Business Instant Messaging
7.6
1499
8.5
175
AI - Business Instant Messaging
7.5
1483
8.4
171
7.9
1489
8.4
172
7.4
1465
8.2
169
7.4
1467
8.2
169
Agentic AI - Business Instant Messaging
7.7
892
7.7
81
7.7
878
7.6
76
Grammar
Not enough data
8.9
74
Not enough data
8.6
74
Not enough data
9.0
75
Formatting
Not enough data
8.7
72
Not enough data
8.4
70
Not enough data
8.5
72
Content
Not enough data
8.7
71
Not enough data
8.5
71
Not enough data
8.6
70
Product Type
Not enough data
8.9
70
Not enough data
8.8
69
Generative AI
Not enough data
8.8
67
Not enough data
9.0
71
Design Tools
Not enough data
8.6
294
Not enough data
8.5
287
Not enough data
8.2
278
Not enough data
8.3
280
Not enough data
8.6
285
Communication Tools
Not enough data
8.7
288
Not enough data
8.9
292
Integrations
Not enough data
8.2
276
Not enough data
8.7
287
Software Offering
Not enough data
8.5
282
Not enough data
9.3
292
Not enough data
8.9
287
Agentic AI - Collaborative Whiteboard
Not enough data
7.9
78
Not enough data
7.9
79
Not enough data
7.8
77
Setup
9.1
683
Not enough data
8.9
676
Not enough data
8.7
653
Not enough data
8.9
692
Not enough data
Management
9.0
666
Not enough data
8.7
646
Not enough data
8.9
663
Not enough data
Generative AI
7.8
564
Not enough data
Agentic AI - Workflow Management
7.7
283
Not enough data
8.0
279
Not enough data
8.1
288
Not enough data
8.0
285
Not enough data
8.0
284
Not enough data
7.9
285
Not enough data
8.1
285
Not enough data
Presenter Tools
Not enough data
9.0
16928
Not enough data
8.6
12633
|
Verified
Not enough data
8.7
13570
|
Verified
Not enough data
8.9
17373
|
Verified
Conferencing Options
Not enough data
9.1
19397
|
Verified
Not enough data
9.2
19554
|
Verified
Not enough data
9.3
21549
|
Verified
Application Tools
Not enough data
8.9
16005
|
Verified
Not enough data
9.1
19240
|
Verified
Not enough data
8.8
16116
|
Verified
Agentic AI - Screen Sharing
Not enough data
7.5
237
Platform Basics
Not enough data
9.1
417
Not enough data
9.1
416
Not enough data
7.8
382
Platform Content
Not enough data
8.1
378
Not enough data
7.8
376
Not enough data
9.0
405
Platform Additional Functionality
Not enough data
8.5
403
Not enough data
8.1
378
Agentic AI - Screen and Video Capture
Not enough data
7.5
136
Inbox Tools
Not enough data
8.1
100
Not enough data
8.2
102
Not enough data
8.7
103
Not enough data
8.8
103
Coordination Tools
Not enough data
8.8
111
Not enough data
8.8
104
Not enough data
8.5
103
Software Options
Not enough data
9.1
102
Not enough data
9.0
102
Email Client - Agentic AI
Not enough data
7.6
50
Not enough data
7.9
51
Account Options
9.2
288
Not enough data
8.4
282
Not enough data
8.7
275
Not enough data
8.7
280
Not enough data
8.9
286
Not enough data
8.9
284
Not enough data
Q&A Tools
9.1
289
Not enough data
9.1
283
Not enough data
9.1
290
Not enough data
8.7
276
Not enough data
9.1
284
Not enough data
8.9
279
Not enough data
8.6
272
Not enough data
8.9
275
Not enough data
8.5
271
Not enough data
Platform Basics
Not enough data
8.8
64
Not enough data
8.2
60
Not enough data
8.7
39
Not enough data
8.7
41
Not enough data
8.3
40
Not enough data
8.1
41
Not enough data
8.3
42
Platform Data
Not enough data
8.1
61
Not enough data
8.4
59
Not enough data
8.3
60
Not enough data
8.5
62
Platform Interoperability
Not enough data
8.7
65
Not enough data
8.3
61
Platform Additional Functionality
Not enough data
8.6
60
Additional Functionality - Visitor Management
Not enough data
8.1
35
Not enough data
8.0
35
Not enough data
8.6
37
Not enough data
7.8
37
Agentic AI - Visitor Management
Not enough data
7.8
27
Knowledge Pages
8.5
346
Not enough data
8.3
346
Not enough data
8.1
336
Not enough data
8.1
333
Not enough data
8.0
328
Not enough data
8.4
333
Not enough data
Knowledge Dissemination
8.2
324
Not enough data
8.8
330
Not enough data
9.0
337
Not enough data
8.9
336
Not enough data
8.4
333
Not enough data
8.3
321
Not enough data
8.7
336
Not enough data
8.6
324
Not enough data
8.6
318
Not enough data
Agentic AI - Knowledge Base
7.9
201
Not enough data
8.0
203
Not enough data
7.9
201
Not enough data
Login Options
9.1
776
Not enough data
8.5
743
Not enough data
Productivity
8.0
732
Not enough data
8.3
736
Not enough data
8.6
742
Not enough data
7.9
716
Not enough data
7.9
710
Not enough data
Customization
8.6
741
Not enough data
9.0
754
Not enough data
8.7
722
Not enough data
Agentic AI - Unified Workspaces
7.5
410
Not enough data
7.6
407
Not enough data
Platform Basics
Not enough data
8.6
25
Not enough data
8.8
26
Not enough data
8.6
28
Platform Content
Not enough data
8.5
25
Not enough data
7.9
25
Platform Interoperability
Not enough data
8.5
27
Platform Additional Functionality
Not enough data
8.3
28
Not enough data
8.0
27
Not enough data
8.4
24
Agentic AI - Digital Signage
Not enough data
6.5
8
Compatibility
9.0
98
Not enough data
9.1
98
Not enough data
8.9
90
Not enough data
Agentic AI - Enterprise Search Software
8.6
60
Not enough data
8.5
57
Not enough data
9.0
58
Not enough data
8.6
58
Not enough data
8.7
58
Not enough data
8.8
57
Not enough data
Search Queries
8.8
95
Not enough data
9.2
95
Not enough data
8.8
91
Not enough data
9.1
93
Not enough data
9.0
91
Not enough data
AI powered search - Enterprise Search Software
9.2
24
Not enough data
9.2
25
Not enough data
8.9
23
Not enough data
Functionality
8.9
90
Not enough data
8.9
91
Not enough data
9.1
96
Not enough data
Compatibility - Enterprise Search Software
9.4
27
Not enough data
9.3
25
Not enough data
9.1
26
Not enough data
Functionality - Enterprise Search Software
9.3
27
Not enough data
9.1
25
Not enough data
9.5
28
Not enough data
Search Queries - Enterprise Search Software
9.4
25
Not enough data
9.2
23
Not enough data
9.2
26
Not enough data
9.4
26
Not enough data
Automation
8.8
1235
Not enough data
8.8
1197
Not enough data
8.5
1171
Not enough data
Administration
8.8
1191
Not enough data
8.6
1135
Not enough data
9.4
1322
Not enough data
Project management
8.7
1169
Not enough data
8.5
1119
Not enough data
8.6
1141
Not enough data
8.5
1131
Not enough data
8.6
1136
Not enough data
8.3
1098
Not enough data
8.3
1124
Not enough data
Workload
8.4
1082
Not enough data
8.8
1164
Not enough data
8.6
1097
Not enough data
8.5
1090
Not enough data
Communication & Collaboration
9.4
1655
Not enough data
9.0
1294
Not enough data
9.4
1430
Not enough data
Cost Management
8.0
1075
Not enough data
8.2
1076
Not enough data
8.1
1067
Not enough data
Integration
8.7
1224
Not enough data
8.4
1083
Not enough data
8.4
1086
Not enough data
Generative AI
7.5
1024
Not enough data
7.7
1035
Not enough data
Agentic AI - Work Management
7.7
520
Not enough data
7.8
515
Not enough data
8.2
538
Not enough data
7.8
517
Not enough data
Communication
9.4
1188
Not enough data
9.4
1149
Not enough data
8.9
1061
Not enough data
8.9
1043
Not enough data
9.1
1057
Not enough data
Content & Documents
9.2
1111
Not enough data
8.9
1048
Not enough data
8.7
1071
Not enough data
8.2
1010
Not enough data
Controls
8.3
996
Not enough data
8.1
991
Not enough data
8.7
1005
Not enough data
8.4
1009
Not enough data
8.2
980
Not enough data
Project Management
8.4
1009
Not enough data
8.3
983
Not enough data
8.5
992
Not enough data
8.7
1000
Not enough data
Remote Collaboration
9.0
1002
Not enough data
8.7
978
Not enough data
9.0
995
Not enough data
7.9
962
Not enough data
Generative AI
7.3
933
Not enough data
7.4
935
Not enough data
Agentic AI - Project Collaboration
7.5
442
Not enough data
7.7
446
Not enough data
Collaboration Tools
Not enough data
9.2
30762
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.1
14807
|
Verified
Not enough data
9.1
14822
|
Verified
Meeting Coordination
Not enough data
8.9
28156
|
Verified
Not enough data
9.0
27219
|
Verified
Not enough data
8.9
27464
|
Verified
Not enough data
9.0
15222
|
Verified
Software Type
Not enough data
8.9
26528
|
Verified
Not enough data
8.8
13942
|
Verified
Not enough data
9.2
15872
|
Verified
Agentic AI - Video Conferencing
Not enough data
7.8
432
Not enough data
7.8
433
Not enough data
7.8
414
Calendar View
Not enough data
8.3
397
Not enough data
8.5
402
Shared Calendar
Not enough data
8.5
390
Not enough data
8.3
391
Accessibility
Not enough data
8.3
385
Not enough data
8.0
382
Integration
Not enough data
8.3
379
Not enough data
8.2
384
Not enough data
8.5
383
Notifications
Not enough data
8.3
384
Not enough data
7.9
380
Generative AI
Not enough data
7.4
302
Not enough data
7.5
308
Not enough data
7.6
311
Agentic AI - Calendar
Not enough data
7.7
120
Design
Not enough data
9.2
43
Not enough data
9.3
43
Not enough data
9.3
43
Collaboration
Not enough data
9.4
46
Not enough data
9.3
45
File Types
Not enough data
9.0
42
Not enough data
9.1
42
Not enough data
8.9
42
Edit & Revise
Not enough data
9.1
44
Not enough data
9.0
42
Not enough data
9.2
42
Integrate & Embed
Not enough data
9.3
47
Not enough data
9.1
43
Not enough data
9.3
45
Operating System
Not enough data
9.4
45
Not enough data
9.1
45
Not enough data
8.9
41
Generative AI
Not enough data
9.1
41
Not enough data
9.2
42
Not enough data
9.2
41
Not enough data
9.4
40
Not enough data
9.0
41
Agentic AI - Document Creation
Not enough data
9.3
23
Integrations
Not enough data
7.7
646
Not enough data
8.6
674
Not enough data
8.9
675
Not enough data
7.7
639
Not enough data
7.6
632
Branding & Customizatio
Not enough data
8.1
644
Not enough data
8.5
659
Not enough data
8.1
631
Automatic Rules & Configurations
Not enough data
8.4
640
Not enough data
8.5
655
Not enough data
8.4
654
Agentic AI - Business Scheduling
Not enough data
7.4
166
Not enough data
7.5
168
Seating Options
Not enough data
8.4
19
Not enough data
8.1
19
Not enough data
8.6
19
Not enough data
8.9
19
Tech Stack
Not enough data
8.5
21
Not enough data
8.8
20
Not enough data
9.2
23
Not enough data
8.5
19
Generative AI
Not enough data
7.6
19
Not enough data
7.5
19
Not enough data
7.2
19
Not enough data
7.5
19
Meeting Prep - AI Meeting Assistants
Not enough data
8.5
122
Not enough data
8.8
131
Not enough data
8.5
127
Meeting Automation - AI Meeting Assistants
Not enough data
9.0
153
Not enough data
8.7
125
Not enough data
8.7
128
Meeting Insights - AI Meeting Assistants
Not enough data
8.3
123
Not enough data
8.5
125
Not enough data
9.1
140
Accessibility - AI Meeting Assistants
Not enough data
8.4
124
Not enough data
8.6
129
Not enough data
8.3
116
Agentic AI - AI Meeting Assistants
Not enough data
7.9
77
Not enough data
7.9
78
Not enough data
8.1
80
Not enough data
8.0
81
Meeting Capture & Retention - AI Meeting Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Audio Conferencing
7.5
282
Not enough data
7.7
283
Not enough data
Agentic AI - Productivity Bots
Not enough data
8.2
11
Not enough data
8.2
11
Not enough data
8.6
12
Not enough data
8.2
11
Agentic AI - UCaaS Platforms
Not enough data
7.8
9
Not enough data
8.2
10
Not enough data
8.5
10
Not enough data
8.8
10
Extensions
Not enough data
8.9
1484
|
Verified
Not enough data
8.8
1460
|
Verified
Not enough data
8.7
1369
Features
Not enough data
8.8
1380
|
Verified
Not enough data
8.7
1333
Not enough data
8.9
1774
|
Verified
Not enough data
9.2
2021
|
Verified
Not enough data
9.3
2103
|
Verified
Not enough data
8.8
1601
|
Verified
Action Item Detection - AI Note-taking Software
9.1
15
Not enough data
9.3
15
Not enough data
Automatic Transcription - AI Note-taking Software
9.6
16
Not enough data
Collaboration & Sharing - AI Note-taking Software
9.4
15
Not enough data
Language & Accent Support - AI Note-taking Software
9.4
16
Not enough data
Multi-Platform Integration - AI Note-taking Software
9.2
16
Not enough data
Privacy & Security Controls - AI Note-taking Software
9.1
17
Not enough data
Searchable Note Archives - AI Note-taking Software
8.9
14
Not enough data
Speaker Identification - AI Note-taking Software
9.3
16
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Slack and Zoom Workplace are categorized as Business Instant Messaging
Unique Categories
Slack is categorized as Knowledge Base, Unified Workspaces, Work Management, Enterprise Search Software, Q&A Platforms, AI Note-Taking Software, Project Collaboration, Workflow Management, and Audio Conferencing
Zoom Workplace is categorized as UCaaS Platforms, AI Meeting Assistants, Business Scheduling, Desk Booking, Email Client, Screen Sharing, Collaborative Whiteboard, AI Writing Assistant, Visitor Management, Digital Signage, Document Creation, Screen and Video Capture, Calendar, Video Conferencing, Virtual Classroom, and Productivity Bots
Reviews
Reviewers' Company Size
Slack
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoom Workplace
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
15.3%
Information Technology and Services
13.1%
Marketing and Advertising
8.5%
Internet
4.7%
Financial Services
3.4%
Other
55.0%
Information Technology and Services
8.9%
Computer Software
8.3%
Marketing and Advertising
5.7%
Education Management
5.5%
Higher Education
4.7%
Other
66.9%
Alternatives
Discussions
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47 Comments
OP
Currently, Slack has disabled deleting a channel, you can only archive it if you created it.Read more
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GM
Slack is a messaging software perfect for companies, it allows you to create channels (groups), it let's you answer to messages in threads and react to...Read more
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It connect us with the people no matter where we are through messaging and calls.Read more
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I like the fact that it works from any system, from phones to ipads, to your PCs, even has an app for apple car play. The image seems to be more stable and...Read more
What does Zoom do?
28 Comments
MD
Creates a virtual live community place for connection and learning. Read more
What software do I need for zoom?
26 Comments
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If you own a good laptop or computer, you can download it and it will be saved on your device.Read more
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