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Compare Slack and Yext 
Featured Products
At a Glance
Market Segments
Small-Business (41.2% of reviews)
Enterprise (40.3% of reviews)
Entry-Level Pricing
$0.00
No pricing available
Slack
Star Rating
(38,165)4.5 out of 5
Market Segments
Small-Business (41.2% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 4 pricing plansYext
Star Rating
(992)4.4 out of 5
Market Segments
Enterprise (40.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about YextSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Slack excels in facilitating team communication, with users highlighting its ability to keep conversations organized through channels. This structure allows for seamless real-time collaboration, making it a preferred choice for teams looking to enhance their communication.
- Users say that Yext provides a solid solution for managing multiple online platforms from a single interface. Reviewers appreciate the ease of pulling business listing profiles together, which simplifies the management process for businesses with various locations.
- According to verified reviews, Slack's implementation process is notably quick and intuitive, with many users praising the onboarding experience. This ease of setup is a significant advantage for teams that want to get started without extensive training or configuration.
- Reviewers mention that while Yext offers useful features for scheduling and categorizing posts, it may not match the overall user satisfaction that Slack provides. Users have expressed a desire for more robust integration capabilities, which Slack delivers effectively, especially with tools like Procore for project management.
- G2 reviewers highlight that Slack's overall quality and satisfaction metrics are significantly higher, reflecting a strong user base that appreciates its features. The platform's ability to serve as a central hub for team communication is frequently noted, making it a go-to for many organizations.
- Users report that while Yext has its strengths in managing online presence, it faces challenges in user experience compared to Slack. The feedback indicates that Slack's features, such as its integrations and collaborative tools, create a more engaging and effective environment for daily operations.
Pricing
Entry-Level Pricing
Slack
Free
$0.00
For teams wanting to try out Slack for an unlimited period of time
- Searchable message archives, up to 10k of your team’s most recent messages
- 10 apps or service integrations
- Native apps for iOS, Android, Mac & Windows Desktop
Yext
No pricing availableFree Trial
Slack
Free Trial is available
Yext
Free Trial is available
Ratings
Meets Requirements
9.2
31,147
8.7
773
Ease of Use
9.2
32,080
8.5
791
Ease of Setup
9.2
8,459
8.4
576
Ease of Admin
8.9
5,055
8.5
398
Quality of Support
8.8
21,673
8.5
731
Has the product been a good partner in doing business?
9.0
4,534
8.6
400
Product Direction (% positive)
8.7
30,453
8.3
752
Features by Category
Content
Not enough data
8.1
114
Not enough data
7.7
113
Not enough data
7.7
107
Not enough data
7.5
104
Not enough data
7.9
106
Not enough data
7.8
111
Not enough data
8.0
114
Not enough data
8.0
115
Not enough data
7.9
107
Design
Not enough data
7.5
106
Not enough data
7.5
104
Not enough data
7.9
105
Not enough data
7.6
110
Platform
Not enough data
7.8
112
Not enough data
8.1
116
Not enough data
7.9
113
Not enough data
8.4
120
Not enough data
8.3
117
Not enough data
7.7
102
Not enough data
8.0
122
Not enough data
8.0
109
Agentic AI - Web Content Management
Not enough data
5.2
17
Not enough data
6.1
17
Monitoring
Not enough data
7.3
24
Not enough data
8.0
27
Not enough data
7.8
27
Administration
Not enough data
7.7
29
Not enough data
7.8
27
Not enough data
8.3
26
Not enough data
7.5
27
Standards
Not enough data
7.8
30
Not enough data
7.1
26
Not enough data
7.1
21
Not enough data
7.2
23
Agentic AI - Digital Governance
Not enough data
6.4
7
Not enough data
6.7
7
Not enough data
6.4
7
Not enough data
6.7
7
Not enough data
6.4
7
Not enough data
6.9
7
Content Management
Not enough data
8.5
27
Not enough data
8.1
25
Not enough data
8.5
26
Content Discovery
Not enough data
8.7
28
Not enough data
8.0
24
Not enough data
8.0
23
Not enough data
8.0
23
Not enough data
8.2
25
Not enough data
7.8
23
Generative AI
Not enough data
7.1
16
Not enough data
7.2
16
Business Instant Messaging
9.1
13919
Not enough data
9.0
14466
Not enough data
8.6
13765
Not enough data
Business Instant Messaging
8.5
10217
Not enough data
8.1
9548
Not enough data
Business Instant Messaging
9.1
13650
Not enough data
9.2
13276
Not enough data
9.0
11806
Not enough data
Generative AI - Business Instant Messaging
7.6
1500
Not enough data
AI - Business Instant Messaging
7.5
1486
Not enough data
7.9
1489
Not enough data
7.4
1467
Not enough data
7.4
1470
Not enough data
Agentic AI - Business Instant Messaging
7.7
897
Not enough data
7.7
885
Not enough data
Administration
Not enough data
7.8
50
Not enough data
7.6
47
Not enough data
7.5
50
Knowledge Management
Not enough data
8.6
49
Not enough data
8.0
41
Not enough data
8.1
49
Compliance
Not enough data
8.0
46
Not enough data
7.8
44
Not enough data
7.8
44
Not enough data
7.7
43
Customer Support
Not enough data
8.0
39
Not enough data
7.9
38
Not enough data
7.2
31
Data Security
Not enough data
7.6
38
Not enough data
7.9
39
Not enough data
8.2
43
Not enough data
7.7
37
Administration
Not enough data
7.5
40
Not enough data
8.4
47
Not enough data
8.6
45
Generative AI
Not enough data
7.1
25
Business Tools
Not enough data
8.6
92
Not enough data
8.1
64
Not enough data
7.8
62
Not enough data
8.1
81
Not enough data
7.8
66
Customer Tools
Not enough data
9.0
104
Not enough data
8.6
87
Not enough data
8.3
75
Not enough data
8.1
84
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
6.7
10
Not enough data
6.2
10
Not enough data
7.2
10
Not enough data
6.2
10
Not enough data
6.3
10
Setup
9.1
689
Not enough data
8.9
678
Not enough data
8.7
662
Not enough data
8.9
696
Not enough data
Management
9.0
671
Not enough data
8.7
654
Not enough data
8.9
669
Not enough data
Generative AI
7.8
573
Not enough data
Agentic AI - Workflow Management
7.8
291
Not enough data
8.0
287
Not enough data
8.2
296
Not enough data
8.0
293
Not enough data
8.0
292
Not enough data
7.9
292
Not enough data
8.1
294
Not enough data
Segmentation
Not enough data
5.3
12
Not enough data
5.6
12
Targeting
Not enough data
5.6
12
Not enough data
5.7
12
Triggered Content
Not enough data
5.8
12
Not enough data
5.6
12
Not enough data
5.6
12
Personalized Content
Not enough data
5.3
12
Not enough data
5.4
12
Not enough data
5.4
12
Agentic AI - Personalization Engines
Not enough data
4.7
6
Not enough data
4.7
6
Not enough data
4.7
6
Not enough data
4.7
6
Not enough data
4.7
6
Not enough data
5.0
6
Listing Management
Not enough data
8.8
222
|
Verified
Not enough data
8.6
202
|
Verified
Not enough data
8.3
227
|
Verified
Not enough data
8.5
223
|
Verified
Performance
Not enough data
8.5
231
|
Verified
Not enough data
8.3
230
|
Verified
Account Options
9.2
287
Not enough data
8.4
281
Not enough data
8.7
276
Not enough data
8.7
280
Not enough data
8.9
286
Not enough data
8.9
283
Not enough data
Q&A Tools
9.1
287
Not enough data
9.1
283
Not enough data
9.1
289
Not enough data
8.7
276
Not enough data
9.1
282
Not enough data
8.9
279
Not enough data
8.6
272
Not enough data
8.9
275
Not enough data
8.5
272
Not enough data
Knowledge Pages
8.5
345
8.1
82
8.3
345
8.0
74
8.1
336
7.7
70
8.1
333
7.4
64
8.0
328
8.2
76
8.4
332
8.1
74
Knowledge Dissemination
8.2
324
8.2
81
8.8
331
8.4
78
9.0
335
8.4
84
9.0
334
8.3
80
8.4
331
7.9
76
8.3
320
7.8
60
8.7
335
8.2
74
8.6
323
8.1
71
8.6
318
8.2
76
Agentic AI - Knowledge Base
7.9
199
7.0
19
8.0
201
6.9
18
7.9
199
6.9
18
Local Search Optimization
Not enough data
8.0
126
Not enough data
8.8
142
|
Verified
Not enough data
8.7
148
|
Verified
Not enough data
8.6
129
|
Verified
Not enough data
7.2
107
|
Verified
Not enough data
8.2
147
|
Verified
SEO Auditing & Monitoring
Not enough data
6.3
17
Not enough data
6.3
17
Not enough data
6.4
16
Not enough data
5.7
15
Agentic AI - SEO Tools
Not enough data
6.1
12
Not enough data
6.4
12
Not enough data
6.0
12
Not enough data
6.1
12
Not enough data
6.1
12
Not enough data
5.4
12
Not enough data
6.0
12
SEO Content & Rankings
Not enough data
5.7
29
Not enough data
6.0
30
Not enough data
5.8
29
Not enough data
6.3
15
Not enough data
6.5
14
SEO Reporting
Not enough data
5.6
29
Not enough data
6.1
15
Not enough data
6.0
14
Not enough data
6.0
13
Generative AI
Not enough data
6.1
12
Not enough data
5.8
12
Login Options
9.1
767
Not enough data
8.5
742
Not enough data
Productivity
8.0
728
Not enough data
8.3
732
Not enough data
8.6
737
Not enough data
7.9
711
Not enough data
7.9
709
Not enough data
Customization
8.6
732
Not enough data
9.0
746
Not enough data
8.7
717
Not enough data
Agentic AI - Unified Workspaces
7.5
411
Not enough data
7.6
408
Not enough data
Content & Collaboration
Not enough data
8.0(won by default)
97
Not enough data
8.1(won by default)
93
Not enough data
7.8(won by default)
89
Not enough data
7.8(won by default)
92
Not enough data
8.1(won by default)
98
Not enough data
8.0(won by default)
89
Social Management
Not enough data
7.9(won by default)
144
Not enough data
8.4(won by default)
147
Not enough data
8.0(won by default)
142
Not enough data
8.1(won by default)
145
Not enough data
7.4(won by default)
129
Not enough data
7.7(won by default)
99
Not enough data
7.8(won by default)
100
Agentic AI - Social Media Management
Not enough data
6.9(won by default)
22
Not enough data
7.3(won by default)
22
Not enough data
7.1(won by default)
22
Not enough data
7.2(won by default)
21
Not enough data
7.3(won by default)
21
Not enough data
7.1(won by default)
21
Not enough data
7.3(won by default)
21
Compatibility
9.0
93
8.1
18
9.1
98
8.0
17
9.0
91
7.6
15
Agentic AI - Enterprise Search Software
8.6
62
5.3
5
8.5
58
5.7
5
9.0
60
5.7
5
8.7
60
5.7
5
8.7
60
5.3
5
8.8
58
5.3
5
Search Queries
8.8
92
8.0
17
9.2
92
8.7
17
8.8
90
8.2
16
9.1
92
7.4
13
9.0
90
8.4
17
AI powered search - Enterprise Search Software
9.2
24
Not enough data
9.2
25
Not enough data
9.0
24
Not enough data
Functionality
8.9
91
7.5
17
9.0
90
7.9
19
9.1
95
7.4
17
Compatibility - Enterprise Search Software
9.4
28
Not enough data
9.4
26
Not enough data
9.2
26
Not enough data
Functionality - Enterprise Search Software
9.3
27
Not enough data
9.3
26
Not enough data
9.5
28
Not enough data
Search Queries - Enterprise Search Software
9.4
26
Not enough data
9.3
24
Not enough data
9.2
27
Not enough data
9.4
27
Not enough data
Automation
8.8
1224
Not enough data
8.8
1180
Not enough data
8.5
1157
Not enough data
Administration
8.8
1181
Not enough data
8.6
1138
Not enough data
9.4
1229
Not enough data
Project management
8.7
1161
Not enough data
8.5
1124
Not enough data
8.6
1144
Not enough data
8.5
1128
Not enough data
8.6
1128
Not enough data
8.3
1098
Not enough data
8.3
1125
Not enough data
Workload
8.4
1087
Not enough data
8.8
1139
Not enough data
8.6
1092
Not enough data
8.5
1084
Not enough data
Communication & Collaboration
9.3
1427
Not enough data
9.0
1211
Not enough data
9.3
1291
Not enough data
Cost Management
8.1
1074
Not enough data
8.2
1075
Not enough data
8.1
1067
Not enough data
Integration
8.6
1112
Not enough data
8.4
1072
Not enough data
8.4
1066
Not enough data
Generative AI
7.5
1020
Not enough data
7.7
1016
Not enough data
Agentic AI - Work Management
7.7
523
Not enough data
7.8
516
Not enough data
8.1
521
Not enough data
7.8
518
Not enough data
Communication
9.4
1188
Not enough data
9.3
1180
Not enough data
8.9
1057
Not enough data
8.9
1046
Not enough data
9.1
1051
Not enough data
Content & Documents
9.1
1103
Not enough data
8.9
1047
Not enough data
8.7
1066
Not enough data
8.1
1009
Not enough data
Controls
8.3
994
Not enough data
8.1
989
Not enough data
8.7
1000
Not enough data
8.4
1006
Not enough data
8.2
974
Not enough data
Project Management
8.4
999
Not enough data
8.4
980
Not enough data
8.5
998
Not enough data
8.7
990
Not enough data
Remote Collaboration
9.0
1006
Not enough data
8.7
975
Not enough data
9.0
994
Not enough data
7.8
962
Not enough data
Generative AI
7.3
930
Not enough data
7.4
927
Not enough data
Agentic AI - Project Collaboration
7.5
442
Not enough data
7.7
445
Not enough data
Search Setup
Not enough data
7.7
29
Not enough data
7.5
29
Not enough data
7.8
31
Not enough data
7.5
25
Product Discovery
Not enough data
7.7
30
Not enough data
7.6
28
Not enough data
7.9
28
Not enough data
7.2
23
Not enough data
8.0
29
Integration
Not enough data
7.9
26
Not enough data
7.2
24
Not enough data
7.3
22
Page Customization
Not enough data
7.0
40
Not enough data
7.1
37
Not enough data
7.2
38
Not enough data
7.4
36
Page Optimization
Not enough data
6.4
31
Not enough data
7.3
38
Not enough data
7.5
40
Not enough data
7.6
42
Integrations
Not enough data
6.9
32
Not enough data
7.2
30
Not enough data
7.7
35
Generative AI
Not enough data
Feature Not Available
Agentic AI - Landing Page Builders
Not enough data
4.8
10
Data collection
Not enough data
5.5
7
Not enough data
5.5
7
Not enough data
5.5
7
Not enough data
4.5
7
Not enough data
4.8
7
Segment Trending
Not enough data
4.5
7
Not enough data
4.8
7
Not enough data
4.5
7
Not enough data
4.8
7
Analysis
Not enough data
6.5
8
Not enough data
6.5
8
Not enough data
5.2
7
Platform
Not enough data
6.9
7
Not enough data
6.7
7
Not enough data
5.5
7
Not enough data
6.2
7
Not enough data
6.2
7
Not enough data
6.7
7
Agentic AI - Market Intelligence
Not enough data
5.5
7
Not enough data
5.7
7
Policy Management - Digital Communications Governance
Not enough data
8.0
14
Not enough data
7.7
14
Surveillance - Digital Communications Governance
Not enough data
8.1
14
Not enough data
8.0
14
Analytics and Reporting - Digital Communications Governance
Not enough data
8.0
14
Not enough data
8.1
13
Compliance Management - Digital Communications Governance
Not enough data
8.2
14
Not enough data
8.2
14
AI Visibility & Tracking
Not enough data
6.2
7
Not enough data
6.7
8
Sentiment & Brand Analysis
Not enough data
7.1
7
Not enough data
6.5
8
Competitive Benchmarking
Not enough data
6.2
7
Not enough data
6.7
8
AI Content Optimization
Not enough data
6.4
7
Not enough data
6.7
8
Reporting & Alerts
Not enough data
6.7
8
Not enough data
6.7
8
Agentic AI - Audio Conferencing
7.5
283
Not enough data
7.7
283
Not enough data
Action Item Detection - AI Note-taking Software
9.3
19
Not enough data
9.5
19
Not enough data
Automatic Transcription - AI Note-taking Software
9.7
20
Not enough data
Collaboration & Sharing - AI Note-taking Software
9.6
19
Not enough data
Language & Accent Support - AI Note-taking Software
9.5
20
Not enough data
Multi-Platform Integration - AI Note-taking Software
9.3
20
Not enough data
Privacy & Security Controls - AI Note-taking Software
9.3
21
Not enough data
Searchable Note Archives - AI Note-taking Software
9.2
18
Not enough data
Speaker Identification - AI Note-taking Software
9.4
20
Not enough data
Consumer Intelligence
Not enough data
8.3
185
Not enough data
7.6
175
|
Verified
Not enough data
8.0
177
|
Verified
Reporting
Not enough data
7.0
125
Not enough data
7.7
151
|
Verified
Not enough data
8.5
195
|
Verified
Media Monitoring
Not enough data
7.6
153
Not enough data
7.4
137
Not enough data
7.7
133
In-House Management
Not enough data
7.1
120
Not enough data
7.5
133
|
Verified
Generative AI
Not enough data
6.9
85
Agentic AI - Online Reputation Management
Not enough data
7.1
29
Not enough data
7.4
28
Not enough data
7.4
29
Not enough data
7.2
29
Not enough data
7.2
29
Not enough data
7.2
29
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Slack and Yext are categorized as Knowledge Base and Enterprise Search Software
Unique Categories
Slack is categorized as Unified Workspaces, Work Management, Q&A Platforms, AI Note-Taking Software, Business Instant Messaging, Project Collaboration, Workflow Management, and Audio Conferencing
Yext is categorized as Multi-Location Marketing Platforms, Store Locator, Local SEO, Local Listing Management, Landing Page Builders, Digital Governance, Contact Center Knowledge Base, Insight Engines, Market Intelligence, Online Reputation Management, Social Media Management, SEO Tools, Web Content Management, Answer Engine Optimization (AEO), Digital Communications Governance, E-Commerce Search, and Personalization Engines
Reviews
Reviewers' Company Size
Slack
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Yext
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
15.3%
Information Technology and Services
13.1%
Marketing and Advertising
8.7%
Internet
4.7%
Education Management
3.3%
Other
54.9%
Financial Services
19.3%
Hospital & Health Care
8.9%
Marketing and Advertising
7.9%
Insurance
7.7%
Retail
6.5%
Other
49.6%
Discussions
How do I delete a channel in slack?
47 Comments
CH
Since this has already been answered, my $0.02 is that you should always archive channels rather than delete them for posterity and/or auditing purposes.Read more
What does slack software do?
28 Comments
RR
Slack is messaging and communication platform which allow an individual for video and audio calls and many more.Read more
Is YEXT worth the cost?
4 Comments
DM
Absolutely not. It's provided negative value to us. Worst product and customer support of any company I've ever worked with.Read more
What does Yext do?
3 Comments
RM
Yext is a data management tool that is designed to keep track of your business’ location-related information on multiple directories. The software allows you...Read more
What is YEXT used for?
2 Comments
TW
Yext is used for submitting your businesses' information to all of the most important publishers and directories online. Yext makes it easy to manage your...Read more
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