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# Slack vs Troop Messenger Comparison - What are their main differences?

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SlackTroop Messenger[+ Add Product](#)

Pricing

**Slack**
Free Trial

**$0.00** · Free

**$6.67** per active user, per month (billed annually) · Standard

**$12.50** per active user, per month (billed annually) · Plus

**Contact Us** · Enterprise Grid

Show more

**Troop Messenger**
Free Trial

**On Request** · Self-Hosted

**$2.50** · Premium 

**$5.00** · Enterprise

**$0.00** · 7 Days Free Trail

Show more

**Pricing Insights**
from reviews

Perceived Cost

**Slack**
$$$$$

**Troop Messenger**
$$$$$

Average Discount

**Slack**
11%

**Troop Messenger**
Not enough reviews yet

Uncover valuable pricing insights from real user feedback to improve your shopping experience.
See it for free

Time to Implement

**Slack** 6 months
Based on 100 responses

**Troop Messenger** 6 months
Based on 100 responses

Return on Investment

**Slack** 6 months
Based on 100 responses

**Troop Messenger** 6 months
Based on 100 responses

**Pros & Cons**
from reviews

**Slack**
[
Ease of Use (3620)
](https://www.g2.com/products/slack/reviews?filters%5Bsentiment_snippet%5D=1336921&qs=pros-and-cons#reviews)[
Team Collaboration (3150)
](https://www.g2.com/products/slack/reviews?filters%5Bsentiment_snippet%5D=1333079&qs=pros-and-cons#reviews)[
Notification Issues (1137)
](https://www.g2.com/products/slack/reviews?filters%5Bsentiment_snippet%5D=1333540&qs=pros-and-cons#reviews)[
Missing Features (941)
](https://www.g2.com/products/slack/reviews?filters%5Bsentiment_snippet%5D=1337521&qs=pros-and-cons#reviews)

**Troop Messenger**
[
Ease of Use (11)
](https://www.g2.com/products/troop-messenger/reviews?filters%5Bsentiment_snippet%5D=2348559&qs=pros-and-cons#reviews)[
Security (9)
](https://www.g2.com/products/troop-messenger/reviews?filters%5Bsentiment_snippet%5D=2089633&qs=pros-and-cons#reviews)[
Lack of Features (5)
](https://www.g2.com/products/troop-messenger/reviews?filters%5Bsentiment_snippet%5D=2400579&qs=pros-and-cons#reviews)[
User Interface Issues (4)
](https://www.g2.com/products/troop-messenger/reviews?filters%5Bsentiment_snippet%5D=2089519&qs=pros-and-cons#reviews)

Integrations

**Slack**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_191cf8675c238b8d02477dd26a655daf/15five.png "Product Avatar Image")

15Five

](https://www.g2.com/products/15five/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_f701c2bc8e8128a9090458644727a7a4/3cx.jpg "Product Avatar Image")

3CX

](https://www.g2.com/products/3cx/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_6ff31fc1a6707f7244205cf3200b7c25/accessowl.png "Product Avatar Image")

AccessOwl

](https://www.g2.com/products/accessowl/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_54cff0c7d284d4afc2e693a97e1978d9/action1.png "Product Avatar Image")

Action1

](https://www.g2.com/products/action1/reviews)[
View all
](https://www.g2.com/products/slack/integrations)

**Troop Messenger**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_20c010d5090054533c1b561ee4a019f9/dropbox.png "Product Avatar Image")

Dropbox

](https://www.g2.com/products/dropbox/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_8ec3c17e3fb1df25b6a8bd7cc69cf2d1/github.png "Product Avatar Image")

GitHub

](https://www.g2.com/products/github/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4a9a6d57cdd833bf0381d21fd9246641/google-workspace.png "Product Avatar Image")

Google Workspace

](https://www.g2.com/products/google-workspace/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_69054bc7d40597b06fc3905720ccc914/microsoft-outlook.png "Product Avatar Image")

Outlook

](https://www.g2.com/products/microsoft-outlook/reviews)[
View all
](https://www.g2.com/products/troop-messenger/integrations)

Screenshots

**Slack**
 ![Slack screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/56604/expirable-direct-uploads_2F093f5635-00ea-4983-81a7-9eba72cc800d_2FMulti-Device_Group.png)

**Troop Messenger**
 ![Troop Messenger screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/87221/02.png)

**Ratings**
from reviews

Meets Requirements

**Slack**

**9.2** /10

Based on 32,042 responses

**Troop Messenger**

**9.4** /10

Based on 75 responses

Ease of Use

**Slack**

**9.2** /10

Based on 33,300 responses

**Troop Messenger**

**9.5** /10

Based on 78 responses

Ease of Setup

**Slack**

**9.2** /10

Based on 9,577 responses

**Troop Messenger**

**9.7** /10

Based on 39 responses

Ease of Admin

**Slack**

**8.9** /10

Based on 5,530 responses

**Troop Messenger**

**9.4** /10

Based on 15 responses

Quality of Support

**Slack**

**8.8** /10

Based on 22,362 responses

**Troop Messenger**

**9.5** /10

Based on 75 responses

Has the product been a good partner in doing business?

**Slack**

**9.1** /10

Based on 5,013 responses

**Troop Messenger**

**9.6** /10

Based on 15 responses

Product Direction (% positive)

**Slack**

**8.8** /10

Based on 31,196 responses

**Troop Messenger**

**8.5** /10

Based on 71 responses

**Features**
ratings from reviews

Business Instant Messaging

**8.5** /10

Based on 16,240 responses

**9.2** /10

Based on 78 responses

Workflow Management

**8.4** /10

Based on 954 responses

Not enough data

Q&A Platforms

**8.9** /10

Based on 430 responses

Not enough data

Uncover more feature rated insights from real users to improve your shopping experience.

See it for free

Knowledge Base

**8.4** /10

Based on 534 responses

Not enough data

Unified Workspaces

**8.3** /10

Based on 1,073 responses

Not enough data

Enterprise Search Software

**9.0** /10

Based on 154 responses

Not enough data

Work Management

**8.5** /10

Based on 3,663 responses

Not enough data

Project Collaboration

**8.5** /10

Based on 1,762 responses

Not enough data

Audio Conferencing

**7.6** /10

Based on 354 responses

Not enough data

AI Note-Taking Software

**9.2** /10

Based on 35 responses

Not enough data

User Insights

**Reviewers' Company Size**

Small-Business(50 or fewer emp.)
40.7%

Mid-Market(51-1000 emp.)
40.9%

Enterprise(\> 1000 emp.)
18.5%

Small-Business(50 or fewer emp.)
40.7%

Mid-Market(51-1000 emp.)
40.9%

Enterprise(\> 1000 emp.)
18.5%

Small-Business(50 or fewer emp.)
42.3%

Mid-Market(51-1000 emp.)
47.4%

Enterprise(\> 1000 emp.)
10.3%

Small-Business(50 or fewer emp.)
42.3%

Mid-Market(51-1000 emp.)
47.4%

Enterprise(\> 1000 emp.)
10.3%

**Reviewers' Industry**

[![Slack](https://images.g2crowd.com/uploads/product/hd_favicon/1547670687/slack.svg "Slack")](https://www.g2.com/products/slack/reviews)
Slack

Computer Software
15.4%

Information Technology and Services
13.2%

Marketing and Advertising
8.4%

Internet
4.5%

Financial Services
3.4%

Other
55.1%

[![Troop Messenger](https://images.g2crowd.com/uploads/product/hd_favicon/bc0ee06aa994e88d959572837f507598/troop-messenger.svg "Troop Messenger")](https://www.g2.com/products/troop-messenger/reviews)
Troop Messenger

Information Technology and Services
25.8%

Computer Software
16.5%

Marketing and Advertising
9.3%

Education Management
4.1%

Internet
4.1%

Other
40.2%

Alternatives

**Slack Alternatives**

 ![ClickUp](https://images.g2crowd.com/uploads/product/hd_favicon/b675771627028c890e21cb68228a24e9/clickup.svg "ClickUp")

[
ClickUp
](/products/clickup/reviews)

 ![monday AI Work Platform](https://images.g2crowd.com/uploads/product/hd_favicon/0ecee4762e51bfed79001cde447b63a5/monday-com.svg "monday AI Work Platform")

[
monday AI Work Platform
](/products/monday-com/reviews)

 ![Confluence](https://images.g2crowd.com/uploads/product/hd_favicon/cd7013b9ca4438b20378625373b7a8d8/confluence.svg "Confluence")

[
Confluence
](/products/confluence/reviews)

 ![Progress Podio](https://images.g2crowd.com/uploads/product/hd_favicon/e4e821150b4a593f9a6506d814a36aa8/progress-podio.svg "Progress Podio")

[
Progress Podio
](/products/progress-podio/reviews)

**Troop Messenger Alternatives**

 ![Mattermost](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_6111157b6ded2030827134a6a2ab74b5/mattermost.png "Mattermost")

[
Mattermost
](/products/mattermost/reviews)

 ![Rocket.Chat](https://images.g2crowd.com/uploads/product/hd_favicon/53040764d390ae2c9fb8f8bde33f1bf1/rocket-chat.svg "Rocket.Chat")

[
Rocket.Chat
](/products/rocket-chat/reviews)

 ![Microsoft Teams](https://images.g2crowd.com/uploads/product/hd_favicon/80ccd59e9b2a19036d9eb91995af1b69/microsoft-teams.svg "Microsoft Teams")

[
Microsoft Teams
](/products/microsoft-teams/reviews)

 ![Basecamp](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_a4b2e76104efa19c85f3eaaca2791f87/basecamp.png "Basecamp")

[
Basecamp
](/products/basecamp/reviews)

## Slack vs Troop Messenger FAQs

Generated using AI

Last updated: August 15, 2026

### What is the difference between Slack vs Troop Messenger?

Troop Messenger stands out for higher reviewer satisfaction on setup and support, while Slack leads in review volume and integration mentions.

| [Slack](https://www.g2.com/products/slack/reviews) | [Troop Messenger](https://www.g2.com/products/troop-messenger/reviews) |
| --- | --- |
| 4.5/5 (39,281 reviews) | 4.7/5 (106 reviews) |
| Mid-Market | Mid-Market |
| 9.2 | 9.7 |
| 8.8 | 9.5 |
| Integrations (2,145 all-time mentions) | Security (9 all-time mentions) |

### How do the pricing models of Slack and Troop Messenger compare?

Troop Messenger is rated higher for price satisfaction, with reviewers describing it as more affordable, while Slack receives mixed value sentiment due to its per-user cost for growing teams.

- **Slack:** Reviewers note that Slack's per-user pricing can become expensive as organizations scale, and the free tier's limited message history is a pain point for smaller teams.
- **Troop Messenger:** Reviewers consistently describe Troop Messenger as cost-effective and affordable for both personal and commercial use.

### What are the best alternatives to Slack and Troop Messenger?

The top three alternatives to Slack and Troop Messenger are ClickUp, monday AI Work Platform, and Mattermost.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Slack](https://www.g2.com/products/slack/reviews) | 4.5/5 (39,281 reviews) | Mid-Market | Reviewers cite concerns about per-user cost for scaling teams | Integrations (2,145 all-time mentions) |
| [Troop Messenger](https://www.g2.com/products/troop-messenger/reviews) | 4.7/5 (106 reviews) | Mid-Market | Described as affordable and cost-effective | Security (9 all-time mentions) |
| [ClickUp](https://www.g2.com/products/clickup/reviews) | 4.6/5 (13,736 reviews) | Small-Business | — | — |
| [monday AI Work Platform](https://www.g2.com/products/monday-com/reviews) | 4.7/5 (17,148 reviews) | Small-Business | — | — |
| [Mattermost](https://www.g2.com/products/mattermost/reviews) | 4.3/5 (369 reviews) | Mid-Market | — | — |

### Which Work Management features should I prioritize when comparing Slack and Troop Messenger?

Buyers comparing Slack and Troop Messenger should prioritize integrations, ease of setup, quality of support, notifications, and security.

- **Integrations:** Slack: 2,145 all-time mentions; Troop Messenger: 2 all-time mentions.
- **Ease of Setup:** Slack: 9.2; Troop Messenger: 9.7.
- **Quality of Support:** Slack: 8.8; Troop Messenger: 9.5.
- **Notifications:** Slack: 1,114 all-time mentions (issues); Troop Messenger: recent reviews cite occasional mobile notification delays.
- **Security:** Troop Messenger: 9 all-time mentions; Slack: not a top-cited theme.

### What are the pros and cons of Slack vs Troop Messenger?

Slack's headline strength is integrations, while Troop Messenger is most praised for security and ease of use.

- **Slack strengths:** Integrations (2,145 all-time mentions), ease of use (3,481), team collaboration (3,029), communication (2,875), intuitive UI (1,368), organization (1,251).
- **Slack trade-offs:** Notification issues (1,114 all-time mentions), potential for information overload, pricing concerns for scaling teams.
- **Troop Messenger strengths:** Security (9 all-time mentions), ease of use (11), file sharing (7), organization (4), performance (4), reliability (3), setup ease (4).
- **Troop Messenger trade-offs:** Lack of features (5 all-time mentions), user interface issues (4), desire for more integrations, occasional mobile notification delays.

### Is Slack or Troop Messenger better for small businesses?

Troop Messenger is the better fit for small businesses, with higher satisfaction on affordability and ease of use among small-business reviewers.

- **Slack:** Largest segment is Mid-Market; reviewers in small businesses cite concerns about per-user pricing and limited free-tier history.
- **Troop Messenger:** Largest segment is Mid-Market; small-business reviewers highlight affordability, easy onboarding, and strong support.

### Which Work Management platform has better integrations?

Slack is favored for integrations, with far more reviewer-cited integrations and third-party tool mentions than Troop Messenger.

- **Slack:** Jira (997 all-time mentions), Basecamp (47), and Salesforce are frequently cited; more than 2,100 G2 reviews mention integrations.
- **Troop Messenger:** GitHub is mentioned in recent reviews, but integration mentions are rare and reviewers often request more integration options.

### How do Slack and Troop Messenger compare on customer support?

Troop Messenger leads Slack on Quality of Support by 0.7 points, a material difference in reviewer satisfaction.

- **Slack:** Quality of Support score: 8.8; reviewers describe support as generally friendly and onboarding as straightforward, but some cite inconsistent account management and slow response on the free plan.
- **Troop Messenger:** Quality of Support score: 9.5; reviewers consistently praise responsive support, easy onboarding, and helpful assistance, with multiple mentions of strong support experiences.

### Which is easier to implement, Slack or Troop Messenger?

Troop Messenger leads Slack on Ease of Setup by 0.5 points, with reviewers describing both products as easy to implement but Troop Messenger as especially straightforward.

- **Slack:** Ease of Setup score: 9.2; reviewers highlight easy onboarding, quick setup, and minimal training required.
- **Troop Messenger:** Ease of Setup score: 9.7; reviewers consistently describe setup as fast, user-friendly, and requiring little to no training, with multiple mentions of immediate usability for new team members.

### Which product has better Notifications?

Slack receives more reviewer attention for Notifications, with both strengths and trade-offs, while Troop Messenger is cited for occasional mobile notification delays.

- **Slack:** 1,114 all-time mentions of notification issues; reviewers note customizable notifications, but also cite notification overload and occasional delivery delays.
- **Troop Messenger:** Recent reviews mention occasional delays in mobile notifications, but no significant volume of notification-related complaints or praise.