Compare Slack and Smartsheet 
Featured Products
At a Glance
Market Segments
Small-Business (41.2% of reviews)
Mid-Market (41.1% of reviews)
Entry-Level Pricing
$0.00
$9.00 1 user Per Month
Slack
Star Rating
(38,327)4.5 out of 5
Market Segments
Small-Business (41.2% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 4 pricing plansSmartsheet
Star Rating
(21,446)4.4 out of 5
Market Segments
Mid-Market (41.1% of reviews)
Pros & Cons
Entry-Level Pricing
$9.00 1 user Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Slack excels in facilitating team communication, with users praising its organized channels that keep conversations structured and easy to follow. This real-time collaboration feature is particularly beneficial for teams looking to streamline their communication.
- Users say that Smartsheet shines in its workflow management, allowing team members to improve processes collaboratively. Reviewers appreciate features like checklists and Gantt charts, which enhance project visibility and task management.
- According to verified reviews, Slack's integration capabilities are a standout feature, with users highlighting how it connects seamlessly with tools like Procore, making it a central hub for project management. This integration helps teams work more efficiently in one place.
- Reviewers mention that while Smartsheet is user-friendly, especially for those familiar with Excel, it sometimes faces challenges in matching specific workflow needs. Users have noted configuration difficulties that can hinder its overall effectiveness.
- G2 reviewers highlight that Slack's ease of use is a significant advantage, with a high satisfaction rate for its intuitive interface. Users find it easy to navigate, which contributes to a smoother onboarding experience for new team members.
- Users express that Smartsheet's collaborative features, such as notifications and shared access, are beneficial for team coordination. However, they also note that it may not be as effective for real-time communication compared to Slack, which is designed specifically for that purpose.
Pricing
Entry-Level Pricing
Slack
Free
$0.00
For teams wanting to try out Slack for an unlimited period of time
- Searchable message archives, up to 10k of your team’s most recent messages
- 10 apps or service integrations
- Native apps for iOS, Android, Mac & Windows Desktop
Smartsheet
Pro
$9.00
1 user Per Month
For people and teams that want to track, share, and manage projects.
Includes:
- Up to 10 editors (paid license required to edit)
- Unlimited free viewers
- Unlimited sheets, reports, and forms
Free Trial
Slack
Free Trial is available
Smartsheet
Free Trial is available
Ratings
Meets Requirements
9.2
31,244
8.5
18,143
Ease of Use
9.2
32,185
8.4
18,386
Ease of Setup
9.2
8,551
8.3
10,177
Ease of Admin
8.9
5,089
8.5
7,623
Quality of Support
8.8
21,742
8.3
14,048
Has the product been a good partner in doing business?
9.0
4,567
8.6
7,072
Product Direction (% positive)
8.7
30,547
8.6
17,636
Features by Category
Tasks
Not enough data
8.7
10067
|
Verified
Not enough data
8.8
10070
|
Verified
Not enough data
8.5
9791
|
Verified
Not enough data
8.4
9471
|
Verified
Not enough data
8.1
9275
|
Verified
Not enough data
Feature Not Available
Not enough data
8.1
9342
|
Verified
Not enough data
8.0
8802
|
Verified
Projects
Not enough data
8.6
9291
|
Verified
Not enough data
8.3
8632
|
Verified
Not enough data
8.2
8748
|
Verified
Not enough data
8.0
8665
|
Verified
Not enough data
8.2
8838
|
Verified
Not enough data
7.6
7602
|
Verified
Not enough data
8.0
8305
|
Verified
Not enough data
8.1
8866
|
Verified
Not enough data
7.8
7844
|
Verified
Not enough data
7.6
7447
|
Verified
Not enough data
7.6
7266
|
Verified
Resource Management
Not enough data
7.6
7742
|
Verified
Not enough data
7.6
7810
|
Verified
Not enough data
8.1
8443
|
Verified
Project Monitoring
Not enough data
7.8
7454
|
Verified
Not enough data
7.7
7563
|
Verified
Not enough data
8.2
8617
|
Verified
Generative AI
Not enough data
6.0
3063
Not enough data
6.1
3047
Agentic AI - Project Management
Not enough data
5.6
925
Not enough data
5.9
924
Not enough data
5.7
919
Not enough data
5.7
916
Not enough data
5.7
915
Not enough data
5.6
912
Not enough data
5.8
915
Portfolio Management
Not enough data
7.9
4814
Not enough data
8.5
5519
Not enough data
8.0
5000
Not enough data
7.7
4604
Project Management
Not enough data
8.2
5421
Not enough data
8.3
5497
Not enough data
7.7
4624
Resource Management
Not enough data
7.8
4755
Not enough data
7.8
4824
Not enough data
7.9
4774
Data & Analytics
Not enough data
8.0
4985
Not enough data
8.0
5163
Not enough data
8.1
5077
Not enough data
7.5
4447
Strategy - Project and Portfolio Management
Not enough data
6.7
2051
Not enough data
7.6
2082
Not enough data
7.9
2060
Not enough data
7.6
2058
Not enough data
7.8
2052
Not enough data
7.6
2052
Not enough data
7.2
2033
Not enough data
7.6
2047
Not enough data
7.5
2035
Not enough data
7.8
2040
Business Instant Messaging
9.1
13945
Not enough data
9.0
14492
Not enough data
8.6
13784
Not enough data
Business Instant Messaging
8.5
10233
Not enough data
8.1
9559
Not enough data
Business Instant Messaging
9.1
13665
Not enough data
9.2
13285
Not enough data
9.0
11827
Not enough data
Generative AI - Business Instant Messaging
7.6
1508
Not enough data
AI - Business Instant Messaging
7.5
1491
Not enough data
7.9
1496
Not enough data
7.4
1474
Not enough data
7.4
1475
Not enough data
Agentic AI - Business Instant Messaging
7.7
902
Not enough data
7.7
889
Not enough data
Setup
9.1
689
8.3
5156
8.9
678
Feature Not Available
8.7
661
8.1
5020
8.9
696
8.5
5392
Management
9.0
672
Feature Not Available
8.7
654
8.1
4651
8.9
668
7.5
4366
Generative AI
7.8
573
6.3
1817
Agentic AI - Workflow Management
7.8
292
5.9
406
8.0
288
5.9
408
8.2
297
5.9
403
8.0
294
5.9
399
8.0
293
5.9
398
8.0
293
5.9
400
8.1
294
6.1
401
Account Options
9.2
288
Not enough data
8.4
282
Not enough data
8.7
278
Not enough data
8.7
281
Not enough data
9.0
288
Not enough data
8.9
285
Not enough data
Q&A Tools
9.1
289
Not enough data
9.1
285
Not enough data
9.1
291
Not enough data
8.7
278
Not enough data
9.1
285
Not enough data
8.9
282
Not enough data
8.6
274
Not enough data
8.9
277
Not enough data
8.5
274
Not enough data
Knowledge Pages
8.5
350
Not enough data
8.3
349
Not enough data
8.2
341
Not enough data
8.1
336
Not enough data
8.0
332
Not enough data
8.4
336
Not enough data
Knowledge Dissemination
8.2
326
Not enough data
8.8
335
Not enough data
9.0
340
Not enough data
9.0
337
Not enough data
8.4
336
Not enough data
8.3
325
Not enough data
8.7
340
Not enough data
8.7
326
Not enough data
8.6
322
Not enough data
Agentic AI - Knowledge Base
8.0
205
Not enough data
8.0
207
Not enough data
7.9
205
Not enough data
Functionality
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform Basics
Not enough data
8.3
1037
Not enough data
8.7
1226
Not enough data
8.5
1167
Not enough data
8.0
1005
Not enough data
8.6
1166
Not enough data
8.7
1192
Content Planning
Not enough data
8.6
1185
Not enough data
8.9
1236
Not enough data
8.6
1117
Marketing Campaign Performance
Not enough data
8.0
882
Not enough data
8.4
1033
Agentic AI - Marketing Calendar
Not enough data
5.1
43
Not enough data
5.2
45
Not enough data
5.1
45
Not enough data
5.0
45
Other Features
Not enough data
7.9
987
Not enough data
8.3
1015
Login Options
9.1
773
Not enough data
8.5
748
Not enough data
Productivity
8.0
737
Not enough data
8.3
741
Not enough data
8.6
746
Not enough data
7.9
719
Not enough data
7.9
717
Not enough data
Customization
8.6
740
Not enough data
9.0
756
Not enough data
8.7
727
Not enough data
Agentic AI - Unified Workspaces
7.5
419
Not enough data
7.6
416
Not enough data
Task Creation
Not enough data
8.7
7311
Not enough data
8.8
7393
Not enough data
8.3
6926
Not enough data
7.8
6116
Task Management
Not enough data
8.5
7069
Not enough data
8.5
6979
Not enough data
8.1
6638
Not enough data
8.2
6464
Generative AI
Not enough data
6.2
2414
Not enough data
6.2
2416
Compatibility
9.1
97
Not enough data
9.1
101
Not enough data
9.0
94
Not enough data
Agentic AI - Enterprise Search Software
8.7
65
Not enough data
8.6
61
Not enough data
9.0
63
Not enough data
8.8
63
Not enough data
8.8
63
Not enough data
8.9
61
Not enough data
Search Queries
8.9
97
Not enough data
9.2
95
Not enough data
8.8
93
Not enough data
9.1
94
Not enough data
9.0
94
Not enough data
AI powered search - Enterprise Search Software
9.3
28
Not enough data
9.3
29
Not enough data
9.2
28
Not enough data
Functionality
9.0
94
Not enough data
9.0
93
Not enough data
9.2
99
Not enough data
Compatibility - Enterprise Search Software
9.5
32
Not enough data
9.4
30
Not enough data
9.3
30
Not enough data
Functionality - Enterprise Search Software
9.4
31
Not enough data
9.4
30
Not enough data
9.6
33
Not enough data
Search Queries - Enterprise Search Software
9.5
30
Not enough data
9.4
28
Not enough data
9.3
31
Not enough data
9.5
31
Not enough data
Automation
8.8
1231
8.5
4249
8.8
1188
8.3
4203
8.5
1163
8.1
3938
Administration
8.8
1187
8.2
4103
8.7
1141
8.1
3884
9.4
1255
8.8
4101
Project management
8.7
1171
8.7
4167
8.5
1126
8.2
3895
8.6
1150
8.6
4177
8.5
1135
8.3
4028
8.6
1135
8.4
3946
8.3
1102
8.0
3623
8.3
1131
8.3
4066
Workload
8.4
1088
8.0
3695
8.8
1149
8.3
3937
8.6
1099
8.0
3739
8.5
1093
7.9
3553
Communication & Collaboration
9.3
1510
8.1
3723
9.0
1236
8.3
3918
9.4
1334
8.8
4116
Cost Management
8.1
1078
7.7
3428
8.2
1079
7.8
3422
8.1
1072
7.5
3233
Integration
8.6
1150
7.4
3275
8.4
1082
7.4
3325
8.4
1077
7.4
3356
Generative AI
7.6
1027
6.5
1654
7.7
1026
6.5
1660
Agentic AI - Work Management
7.7
528
5.8
363
7.8
522
6.0
361
8.1
531
5.8
361
7.9
524
5.8
359
Communication
9.4
1198
7.2
5664
9.3
1188
7.6
6046
8.9
1066
7.5
5802
8.9
1052
7.7
5828
9.1
1059
Feature Not Available
Content & Documents
9.2
1112
8.4
7184
8.9
1053
8.4
7125
8.7
1074
8.0
6871
8.2
1015
7.8
6096
Controls
8.3
1000
8.0
6468
8.1
992
7.6
5487
8.7
1007
8.2
6801
8.4
1013
Feature Not Available
8.2
980
7.9
6084
Project Management
8.4
1006
8.8
7424
8.4
986
8.7
7297
8.5
1005
8.6
7162
8.7
998
7.9
6148
Remote Collaboration
9.0
1011
8.4
6558
8.7
979
8.5
6738
9.0
1000
8.4
6630
7.9
967
Feature Not Available
Generative AI
7.3
936
6.3
2273
7.4
935
6.3
2277
Agentic AI - Project Collaboration
7.6
448
5.7
427
7.7
453
5.6
428
Agentic AI - Audio Conferencing
7.6
289
Not enough data
7.7
289
Not enough data
Action Item Detection - AI Note-taking Software
9.4
21
Not enough data
9.5
21
Not enough data
Automatic Transcription - AI Note-taking Software
9.7
22
Not enough data
Collaboration & Sharing - AI Note-taking Software
9.6
21
Not enough data
Language & Accent Support - AI Note-taking Software
9.5
22
Not enough data
Multi-Platform Integration - AI Note-taking Software
9.1
22
Not enough data
Privacy & Security Controls - AI Note-taking Software
9.3
23
Not enough data
Searchable Note Archives - AI Note-taking Software
9.1
20
Not enough data
Speaker Identification - AI Note-taking Software
9.5
22
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Slack and Smartsheet are categorized as Work Management, Project Collaboration, and Workflow Management
Unique Categories
Slack is categorized as Knowledge Base, Unified Workspaces, Enterprise Search Software, Q&A Platforms, AI Note-Taking Software, Business Instant Messaging, and Audio Conferencing
Smartsheet is categorized as Marketing Calendar, Privacy Impact Assessment (PIA), Project and Portfolio Management, Task Management, and Project Management
Reviews
Reviewers' Company Size
Slack
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Smartsheet
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
15.3%
Information Technology and Services
13.1%
Marketing and Advertising
8.7%
Internet
4.7%
Financial Services
3.3%
Other
54.9%
Information Technology and Services
7.6%
Construction
7.2%
Hospital & Health Care
5.2%
Computer Software
4.6%
Marketing and Advertising
4.6%
Other
70.7%
Discussions
How do I delete a channel in slack?
47 Comments
CH
Since this has already been answered, my $0.02 is that you should always archive channels rather than delete them for posterity and/or auditing purposes.Read more
What does slack software do?
28 Comments
RR
Slack is messaging and communication platform which allow an individual for video and audio calls and many more.Read more
What can smartsheet be used for?
57 Comments
WA
It has a wide range of functionalities for project management or even asset management. Read more
Why is smartsheet bad?
34 Comments
NK
Complexity: Smartsheet has a fairly steep learning curve, especially for users who are not tech-savvy or unfamiliar with project management tools.
Limited...Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
