Introducing G2.ai, the future of software buying.Try now
Compare Slack and Smartsheet 
Featured Products
At a Glance
Market Segments
Small-Business (41.2% of reviews)
Mid-Market (41.1% of reviews)
Entry-Level Pricing
$0.00
$9.00 1 user Per Month
Slack
Star Rating
(37,818)4.5 out of 5
Market Segments
Small-Business (41.2% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 4 pricing plansSmartsheet
Star Rating
(21,401)4.4 out of 5
Market Segments
Mid-Market (41.1% of reviews)
Pros & Cons
Entry-Level Pricing
$9.00 1 user Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Slack excels in facilitating team communication, with users highlighting its seamless workflow and effective channel organization. Many appreciate how it optimizes time for meetings and emails, making daily interactions smoother.
- Users say Smartsheet stands out for its powerful project management capabilities, combining the familiarity of spreadsheets with advanced features like customizable workflows and automated tasks. Reviewers find it particularly useful for creating clear dashboards that enhance visibility.
- According to verified reviews, Slack's ease of setup is a significant advantage, with many users noting that the initial configuration was straightforward. This contrasts with Smartsheet, where some users have mentioned challenges in matching their specific workflow needs during setup.
- Reviewers mention that while Smartsheet offers a wide range of tools for efficient work, it can sometimes feel overwhelming due to the number of features available. In contrast, Slack is praised for its user-friendly interface, which makes it easy for teams to adopt and utilize effectively.
- G2 reviewers highlight that Slack's integration capabilities are a major plus, allowing users to connect with various tools seamlessly. This is particularly beneficial for teams looking to streamline their processes, whereas Smartsheet's integration options are seen as less robust in comparison.
- Users report that both platforms provide solid support, but Slack edges out with a higher quality of support ratings. Many users appreciate the responsiveness and helpfulness of Slack's support team, while Smartsheet users have expressed a desire for more comprehensive assistance options.
Pricing
Entry-Level Pricing
Slack
Free
$0.00
For teams wanting to try out Slack for an unlimited period of time
- Searchable message archives, up to 10k of your team’s most recent messages
- 10 apps or service integrations
- Native apps for iOS, Android, Mac & Windows Desktop
Smartsheet
Pro
$9.00
1 user Per Month
For people and teams that want to track, share, and manage projects.
Includes:
- Up to 10 editors (paid license required to edit)
- Unlimited free viewers
- Unlimited sheets, reports, and forms
Free Trial
Slack
Free Trial is available
Smartsheet
Free Trial is available
Ratings
Meets Requirements
9.2
30,947
8.5
18,116
Ease of Use
9.1
31,841
8.4
18,356
Ease of Setup
9.1
8,240
8.3
10,148
Ease of Admin
8.9
4,989
8.5
7,606
Quality of Support
8.8
21,506
8.3
14,024
Has the product been a good partner in doing business?
9.0
4,468
8.6
7,056
Product Direction (% positive)
8.7
30,265
8.6
17,609
Features by Category
Tasks
Not enough data
8.7
10056
|
Verified
Not enough data
8.8
10060
|
Verified
Not enough data
8.5
9785
|
Verified
Not enough data
8.4
9463
|
Verified
Not enough data
8.1
9270
|
Verified
Not enough data
Feature Not Available
Not enough data
8.1
9337
|
Verified
Not enough data
8.0
8799
|
Verified
Projects
Not enough data
8.6
9283
|
Verified
Not enough data
8.3
8630
|
Verified
Not enough data
8.2
8744
|
Verified
Not enough data
8.0
8660
|
Verified
Not enough data
8.2
8829
|
Verified
Not enough data
7.6
7600
|
Verified
Not enough data
8.0
8300
|
Verified
Not enough data
8.1
8861
|
Verified
Not enough data
7.8
7841
|
Verified
Not enough data
7.6
7445
|
Verified
Not enough data
7.6
7264
|
Verified
Resource Management
Not enough data
7.6
7740
|
Verified
Not enough data
7.6
7808
|
Verified
Not enough data
8.1
8439
|
Verified
Project Monitoring
Not enough data
7.8
7451
|
Verified
Not enough data
7.7
7561
|
Verified
Not enough data
8.2
8608
|
Verified
Generative AI
Not enough data
6.0
3061
Not enough data
6.1
3046
Agentic AI - Project Management
Not enough data
5.5
924
Not enough data
5.9
924
Not enough data
5.7
917
Not enough data
5.7
915
Not enough data
5.7
915
Not enough data
5.6
912
Not enough data
5.8
914
Portfolio Management
Not enough data
7.9
4813
Not enough data
8.5
5518
Not enough data
8.0
4999
Not enough data
7.7
4603
Project Management
Not enough data
8.2
5419
Not enough data
8.3
5496
Not enough data
7.7
4623
Resource Management
Not enough data
7.8
4754
Not enough data
7.8
4823
Not enough data
7.9
4773
Data & Analytics
Not enough data
8.0
4984
Not enough data
8.0
5162
Not enough data
8.1
5076
Not enough data
7.5
4446
Strategy - Project and Portfolio Management
Not enough data
6.7
2051
Not enough data
7.6
2082
Not enough data
7.9
2060
Not enough data
7.6
2058
Not enough data
7.8
2052
Not enough data
7.6
2052
Not enough data
7.2
2033
Not enough data
7.6
2047
Not enough data
7.5
2035
Not enough data
7.8
2040
Business Instant Messaging
9.1
13862
Not enough data
9.0
14404
Not enough data
8.6
13719
Not enough data
Business Instant Messaging
8.5
10179
Not enough data
8.1
9513
Not enough data
Business Instant Messaging
9.1
13610
Not enough data
9.2
13246
Not enough data
9.0
11753
Not enough data
Generative AI - Business Instant Messaging
7.5
1478
Not enough data
AI - Business Instant Messaging
7.5
1464
Not enough data
7.9
1471
Not enough data
7.4
1448
Not enough data
7.4
1449
Not enough data
Agentic AI - Business Instant Messaging
7.6
873
Not enough data
7.6
864
Not enough data
Setup
9.0
667
8.3
5156
8.9
658
Feature Not Available
8.6
645
8.1
5021
8.9
668
8.5
5392
Management
9.0
651
Feature Not Available
8.6
637
8.1
4652
8.9
649
7.5
4367
Generative AI
7.7
555
6.3
1818
Agentic AI - Workflow Management
7.6
273
5.9
406
7.9
269
5.9
409
8.0
276
5.9
404
7.8
274
5.9
400
7.9
273
5.9
399
7.8
273
5.9
401
8.0
273
6.1
402
Account Options
9.2
269
Not enough data
8.3
268
Not enough data
8.6
260
Not enough data
8.6
264
Not enough data
8.9
269
Not enough data
8.8
266
Not enough data
Q&A Tools
9.0
269
Not enough data
9.0
266
Not enough data
9.1
270
Not enough data
8.6
260
Not enough data
9.0
265
Not enough data
8.8
262
Not enough data
8.5
257
Not enough data
8.8
258
Not enough data
8.4
256
Not enough data
Knowledge Pages
8.4
326
Not enough data
8.3
329
Not enough data
8.0
318
Not enough data
8.0
315
Not enough data
7.9
312
Not enough data
8.3
313
Not enough data
Knowledge Dissemination
8.2
307
Not enough data
8.7
312
Not enough data
8.9
314
Not enough data
8.9
315
Not enough data
8.3
311
Not enough data
8.2
304
Not enough data
8.6
317
Not enough data
8.6
305
Not enough data
8.5
302
Not enough data
Agentic AI - Knowledge Base
7.8
185
Not enough data
7.8
187
Not enough data
7.7
184
Not enough data
Functionality
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform Basics
Not enough data
8.3
1037
Not enough data
8.7
1226
Not enough data
8.5
1167
Not enough data
8.0
1005
Not enough data
8.6
1166
Not enough data
8.7
1192
Content Planning
Not enough data
8.6
1185
Not enough data
8.9
1236
Not enough data
8.6
1117
Marketing Campaign Performance
Not enough data
8.0
882
Not enough data
8.4
1033
Agentic AI - Marketing Calendar
Not enough data
5.1
43
Not enough data
5.2
45
Not enough data
5.1
45
Not enough data
5.0
45
Other Features
Not enough data
7.9
987
Not enough data
8.3
1015
Login Options
9.0
741
Not enough data
8.5
723
Not enough data
Productivity
8.0
705
Not enough data
8.3
710
Not enough data
8.6
715
Not enough data
7.8
692
Not enough data
7.9
689
Not enough data
Customization
8.5
708
Not enough data
9.0
722
Not enough data
8.6
697
Not enough data
Agentic AI - Unified Workspaces
7.4
389
Not enough data
7.5
387
Not enough data
Task Creation
Not enough data
8.7
7311
Not enough data
8.8
7392
Not enough data
8.3
6924
Not enough data
7.8
6115
Task Management
Not enough data
8.5
7069
Not enough data
8.5
6978
Not enough data
8.1
6638
Not enough data
8.2
6464
Generative AI
Not enough data
6.2
2414
Not enough data
6.2
2416
Compatibility
8.9
81
Not enough data
8.9
84
Not enough data
8.8
79
Not enough data
Agentic AI - Enterprise Search Software
8.3
50
Not enough data
8.2
47
Not enough data
8.8
48
Not enough data
8.4
48
Not enough data
8.4
48
Not enough data
8.5
46
Not enough data
Search Queries
8.6
80
Not enough data
9.1
79
Not enough data
8.6
79
Not enough data
9.0
80
Not enough data
8.9
77
Not enough data
AI powered search - Enterprise Search Software
8.6
14
Not enough data
8.7
14
Not enough data
8.6
14
Not enough data
Functionality
8.8
79
Not enough data
8.9
78
Not enough data
9.0
81
Not enough data
Compatibility - Enterprise Search Software
9.0
16
Not enough data
8.9
14
Not enough data
9.0
15
Not enough data
Functionality - Enterprise Search Software
8.9
15
Not enough data
9.2
14
Not enough data
9.1
15
Not enough data
Search Queries - Enterprise Search Software
9.0
14
Not enough data
8.8
14
Not enough data
8.6
15
Not enough data
9.0
15
Not enough data
Automation
8.8
1184
8.5
4250
8.8
1147
8.3
4203
8.5
1127
8.1
3936
Administration
8.8
1146
8.2
4103
8.6
1110
8.1
3885
9.4
1176
8.8
4101
Project management
8.7
1130
8.7
4168
8.5
1100
8.2
3896
8.5
1116
8.6
4178
8.5
1105
8.3
4027
8.5
1100
8.4
3947
8.3
1075
8.0
3624
8.2
1095
8.3
4065
Workload
8.4
1065
8.0
3696
8.8
1103
8.3
3938
8.6
1066
8.0
3740
8.4
1059
7.9
3554
Communication & Collaboration
9.3
1251
8.1
3724
9.0
1135
8.3
3919
9.3
1200
8.8
4116
Cost Management
8.0
1048
7.7
3429
8.2
1048
7.8
3423
8.1
1043
7.5
3234
Integration
8.6
1067
7.4
3276
8.4
1047
7.4
3326
8.4
1039
7.4
3357
Generative AI
7.5
994
6.5
1655
7.6
991
6.5
1661
Agentic AI - Work Management
7.6
498
5.8
363
7.7
494
6.0
362
8.0
495
5.8
362
7.7
495
5.9
360
Communication
9.4
1123
7.2
5663
9.3
1114
7.6
6045
8.8
1030
7.5
5801
8.9
1019
7.7
5827
9.1
1022
Feature Not Available
Content & Documents
9.1
1063
8.4
7183
8.9
1021
8.4
7124
8.7
1035
8.0
6870
8.1
984
7.8
6095
Controls
8.3
973
8.0
6468
8.1
969
7.6
5486
8.6
977
8.2
6799
8.4
978
Feature Not Available
8.2
957
7.9
6082
Project Management
8.4
974
8.8
7422
8.3
958
8.7
7295
8.5
970
8.6
7160
8.6
965
7.9
6147
Remote Collaboration
9.0
981
8.4
6557
8.7
954
8.5
6737
8.9
970
8.4
6629
7.8
946
Feature Not Available
Generative AI
7.2
908
6.3
2272
7.3
904
6.3
2276
Agentic AI - Project Collaboration
7.4
421
5.7
427
7.6
423
5.6
427
Agentic AI - Audio Conferencing
7.4
268
Not enough data
7.5
268
Not enough data
Action Item Detection - AI Note-taking Software
8.7
10
Not enough data
9.0
10
Not enough data
Automatic Transcription - AI Note-taking Software
9.4
11
Not enough data
Collaboration & Sharing - AI Note-taking Software
9.2
10
Not enough data
Language & Accent Support - AI Note-taking Software
9.1
11
Not enough data
Multi-Platform Integration - AI Note-taking Software
8.8
11
Not enough data
Privacy & Security Controls - AI Note-taking Software
8.8
12
Not enough data
Searchable Note Archives - AI Note-taking Software
8.5
10
Not enough data
Speaker Identification - AI Note-taking Software
8.9
11
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Slack and Smartsheet are categorized as Work Management, Project Collaboration, and Workflow Management
Unique Categories
Slack is categorized as Knowledge Base, Unified Workspaces, Enterprise Search Software, Q&A Platforms, AI Note-Taking Software, Business Instant Messaging, and Audio Conferencing
Smartsheet is categorized as Marketing Calendar, Privacy Impact Assessment (PIA), Project and Portfolio Management, Task Management, and Project Management
Reviews
Reviewers' Company Size
Slack
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Smartsheet
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
15.3%
Information Technology and Services
13.1%
Marketing and Advertising
8.7%
Internet
4.7%
Education Management
3.3%
Other
54.9%
Information Technology and Services
7.6%
Construction
7.2%
Hospital & Health Care
5.2%
Marketing and Advertising
4.6%
Computer Software
4.6%
Other
70.7%
Discussions
How do I delete a channel in slack?
47 Comments
CH
Since this has already been answered, my $0.02 is that you should always archive channels rather than delete them for posterity and/or auditing purposes.Read more
What does slack software do?
28 Comments
RR
Slack is messaging and communication platform which allow an individual for video and audio calls and many more.Read more
What can smartsheet be used for?
57 Comments
WA
It has a wide range of functionalities for project management or even asset management. Read more
Why is smartsheet bad?
34 Comments
NK
Complexity: Smartsheet has a fairly steep learning curve, especially for users who are not tech-savvy or unfamiliar with project management tools.
Limited...Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
