# SKEEPERS Ratings & Reviews vs Trustpilot Comparison --- ## AI Generated Summary - **G2 reviewers report** that Trustpilot excels in user-friendliness, with many users appreciating its simplicity and ease of use. One user noted, "I had no issues writing my review," highlighting the platform's straightforward interface. - **Users say** SKEEPERS Ratings & Reviews offers exceptional customer support, with feedback indicating that their "Verified Reviews support is near flawless!" This level of service is a significant advantage for businesses seeking tailored solutions. - **Reviewers mention** that Trustpilot is recognized as an industry standard for public customer reviews, which adds credibility to the platform. Users value its customization options, particularly for web development, making it a versatile choice for businesses. - **According to verified reviews** , SKEEPERS Ratings & Reviews provides a seamless setup process, with one user stating, "Getting our reviews set up was a very easy process." This ease of implementation can be a crucial factor for businesses looking to quickly leverage customer feedback. - **G2 reviewers highlight** that while Trustpilot has a larger number of reviews, SKEEPERS Ratings & Reviews boasts a higher star rating, indicating that users generally have a more positive experience with the latter. This suggests that SKEEPERS may be more effective at meeting user expectations. - **Users report** that Trustpilot's overall G2 Score reflects a broader market presence, but SKEEPERS Ratings & Reviews shines in specific areas like integration and customer service, with users praising how well it integrates into their websites and enhances their ad performance. | | SKEEPERS Ratings & Reviews | Trustpilot | |---|---|---| | **Star Rating** | 4.1 out of 5 | 3.4 out of 5 | | **Total Reviews** | 33 | 260 | | **Largest Market Segment** | Small-Business (65.5% of reviews) | Small-Business (61.7% of reviews) | | **Entry Level Price** | No pricing available | Starting at $299.00 | --- ## Top Pros & Cons ### SKEEPERS Ratings & Reviews Pros: - Customer Support (1 reviews) Cons: - Expensive (1 reviews) - Feature Limitations (1 reviews) ### Trustpilot Pros: - Ease of Use (10 reviews) - Reputation Management (4 reviews) Cons: - Poor Customer Support (10 reviews) - Review Issues (10 reviews) --- ## Ratings Comparison | Rating | SKEEPERS Ratings & Reviews | Trustpilot | |---|---|---| | **Meets Requirements** | 8.2 (17 reviews) | 7.5 (222 reviews) | | **Ease of Use** | 8.2 (16 reviews) | 8.1 (226 reviews) | | **Ease of Setup** | 7.6 (12 reviews) | 7.8 (132 reviews) | | **Ease of Admin** | 7.7 (11 reviews) | 7.8 (107 reviews) | | **Quality of Support** | 7.4 (16 reviews) | 6.9 (208 reviews) | | **Has the product been a good partner in doing business?** | 7.4 (11 reviews) | 6.8 (105 reviews) | | **Product Direction (% positive)** | 5.6 (16 reviews) | 6.2 (216 reviews) | --- ## Pricing ### SKEEPERS Ratings & Reviews #### Entry-Level Pricing No pricing available #### Free Trial No information available ### Trustpilot #### Entry-Level Pricing Plan: Plus plan Price: Starting at $299.00 Description: Build trust faster with more review invitations and begin driving awareness with a collection of showcasing tools. Key Features: - 8 widgets - 3 User logins - 200 monthly invitations [Browse all 4 editions](https://www.g2.com/products/trustpilot/pricing) #### Free Trial Yes --- ## Features Comparison By Category ### Experience Management | Product | Score | Reviews | |---|---|---| | **SKEEPERS Ratings & Reviews** | N/A | N/A | | **Trustpilot** | N/A | N/A | #### Analytics | Feature | SKEEPERS Ratings & Reviews | Trustpilot | |---|---|---| | **Net Promoter Score (NPS)** | Not enough data | Not enough data | | **Customer Satisfaction (CSAT) Score** | Not enough data | Not enough data | | **Customer Effort Score (CES)** | Not enough data | Not enough data | | **Gamification** | Not enough data | Not enough data | #### Customization | Feature | SKEEPERS Ratings & Reviews | Trustpilot | |---|---|---| | **Stakeholder Management** | Not enough data | Not enough data | | **Multilanguage Support** | Not enough data | Not enough data | | **Multiple Branding Support** | Not enough data | Not enough data | | **Vertical-specific Solutions** | Not enough data | Not enough data | #### Generative AI | Feature | SKEEPERS Ratings & Reviews | Trustpilot | |---|---|---| | **AI Text Generation** | Not enough data | Not enough data | | **AI Text Summarization** | Not enough data | Not enough data | #### Agentic AI - Experience Management | Feature | SKEEPERS Ratings & Reviews | Trustpilot | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | ### Review Management | Product | Score | Reviews | |---|---|---| | **SKEEPERS Ratings & Reviews** | N/A | N/A | | **Trustpilot** | 6.1/10 | 56 | #### Collection | Feature | SKEEPERS Ratings & Reviews | Trustpilot | |---|---|---| | **Authentication** | Not enough data | 6.2 (39 reviews) ✓ Verified | | **Review Forms** | Not enough data | 6.5 (39 reviews) ✓ Verified | | **Personalization** | Not enough data | 5.8 (34 reviews) ✓ Verified | | **Engagement** | Feature Not Available | 6.8 (34 reviews) ✓ Verified | #### Agentic AI - Review Management | Feature | SKEEPERS Ratings & Reviews | Trustpilot | |---|---|---| | **Adaptive Learning** | Not enough data | 5.7 (10 reviews) | | **Natural Language Interaction** | Not enough data | 5.7 (10 reviews) | #### Moderation | Feature | SKEEPERS Ratings & Reviews | Trustpilot | |---|---|---| | **Reviewer Validation** | Not enough data | 6.0 (34 reviews) ✓ Verified | | **Response Types** | Not enough data | 5.7 (35 reviews) ✓ Verified | | **Legal Agreements** | Not enough data | 6.0 (27 reviews) ✓ Verified | #### Use Cases | Feature | SKEEPERS Ratings & Reviews | Trustpilot | |---|---|---| | **E-commerce** | Not enough data | 6.6 (30 reviews) ✓ Verified | | **Retail** | Not enough data | 6.3 (28 reviews) ✓ Verified | | **Customer Service** | Not enough data | 6.0 (32 reviews) ✓ Verified | #### Administration | Feature | SKEEPERS Ratings & Reviews | Trustpilot | |---|---|---| | **Incentives** | Not enough data | Feature Not Available | | **Syndication** | Feature Not Available | 6.7 (27 reviews) ✓ Verified | | **Insights** | Not enough data | 6.8 (29 reviews) ✓ Verified | | **Content** | Not enough data | 6.3 (28 reviews) ✓ Verified | #### Display Options | Feature | SKEEPERS Ratings & Reviews | Trustpilot | |---|---|---| | **Badges** | Not enough data | 6.4 (29 reviews) ✓ Verified | | **Widgets** | Not enough data | 5.9 (30 reviews) ✓ Verified | | **Integration & APIs** | Not enough data | 5.8 (29 reviews) ✓ Verified | | **Marketing** | Not enough data | 5.9 (30 reviews) ✓ Verified | #### Generative AI | Feature | SKEEPERS Ratings & Reviews | Trustpilot | |---|---|---| | **AI Text Generation** | Not enough data | 5.6 (16 reviews) | ### User-Generated Content | Product | Score | Reviews | |---|---|---| | **SKEEPERS Ratings & Reviews** | N/A | N/A | | **Trustpilot** | N/A | N/A | #### Visual UGC | Feature | SKEEPERS Ratings & Reviews | Trustpilot | |---|---|---| | **Campaign Customization** | Not enough data | Not enough data | | **Widget Customization** | Not enough data | Not enough data | | **Widget** | Not enough data | Not enough data | | **Media Library** | Not enough data | Not enough data | #### Integrations | Feature | SKEEPERS Ratings & Reviews | Trustpilot | |---|---|---| | **Social Media** | Not enough data | Not enough data | | **Content Creation** | Not enough data | Not enough data | | **Marketing Automation** | Not enough data | Not enough data | | **Rights Management** | Not enough data | Not enough data | #### Support | Feature | SKEEPERS Ratings & Reviews | Trustpilot | |---|---|---| | **Onboarding** | Not enough data | Not enough data | | **24/7 Client Support** | Not enough data | Not enough data | #### Performance | Feature | SKEEPERS Ratings & Reviews | Trustpilot | |---|---|---| | **UGC Analytics** | Not enough data | Not enough data | | **Lazy-Loading** | Not enough data | Not enough data | ### Online Reputation Management | Product | Score | Reviews | |---|---|---| | **SKEEPERS Ratings & Reviews** | N/A | N/A | | **Trustpilot** | 6.9/10 | 103 | #### Consumer Intelligence | Feature | SKEEPERS Ratings & Reviews | Trustpilot | |---|---|---| | **Customer Feedback** | Not enough data | 7.8 (92 reviews) ✓ Verified | | **Competitive Intelligence** | Not enough data | 6.8 (66 reviews) | | **Sentiment Analysis** | Not enough data | 7.0 (63 reviews) ✓ Verified | #### Reporting | Feature | SKEEPERS Ratings & Reviews | Trustpilot | |---|---|---| | **Revenue Reporting** | Not enough data | Feature Not Available | | **Corporate Reporting** | Not enough data | 6.8 (56 reviews) ✓ Verified | | **Dashboard** | Not enough data | 7.7 (84 reviews) ✓ Verified | #### Media Monitoring | Feature | SKEEPERS Ratings & Reviews | Trustpilot | |---|---|---| | **Social Networks Monitoring** | Not enough data | 6.6 (52 reviews) ✓ Verified | | **Social Media Management** | Not enough data | 6.6 (53 reviews) ✓ Verified | | **Digital Media Monitoring** | Not enough data | Feature Not Available | #### In-House Management | Feature | SKEEPERS Ratings & Reviews | Trustpilot | |---|---|---| | **Employee Performance** | Not enough data | Feature Not Available | | **Team Workflow** | Not enough data | Feature Not Available | #### Generative AI | Feature | SKEEPERS Ratings & Reviews | Trustpilot | |---|---|---| | **AI Text Generation** | Not enough data | 6.4 (14 reviews) | #### Agentic AI - Online Reputation Management | Feature | SKEEPERS Ratings & Reviews | Trustpilot | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | --- ## Categories **Shared Categories (2):** [Online Reputation Management Software](https://www.g2.com/categories/online-reputation-management), [Review Management Software](https://www.g2.com/categories/review-management-software) **Unique to SKEEPERS Ratings & Reviews (2):** [Experience Management Software](https://www.g2.com/categories/experience-management), [User-Generated Content Platforms](https://www.g2.com/categories/user-generated-content-platforms) --- ## Reviewer Demographics ### By Company Size | Segment | SKEEPERS Ratings & Reviews | Trustpilot | |---|---|---| | **Small-Business** | 65.5% | 61.7% | | **Mid-Market** | 27.6% | 33.1% | | **Enterprise** | 6.9% | 5.2% | ### By Industry #### SKEEPERS Ratings & Reviews - **Retail:** 13.8% - **Marketing and Advertising:** 13.8% - **Accounting:** 6.9% - **Computer Software:** 6.9% - **Luxury Goods & Jewelry:** 6.9% - **Automotive:** 3.4% - **Building Materials:** 3.4% - **Computer Hardware:** 3.4% - **Consumer Goods:** 3.4% - **E-Learning:** 3.4% - **Other:** 34.5% #### Trustpilot - **Financial Services:** 14.2% - **Retail:** 7.3% - **Marketing and Advertising:** 6.5% - **Computer Software:** 4.5% - **Consumer Goods:** 4.0% - **Apparel & Fashion:** 3.6% - **Information Technology and Services:** 3.2% - **Consumer Electronics:** 2.8% - **Consumer Services:** 2.8% - **Internet:** 2.8% - **Other:** 48.2% --- ## Alternatives ### Alternatives to SKEEPERS Ratings & Reviews - [Bazaarvoice](https://www.g2.com/products/bazaarvoice/reviews) — 4.2/5 stars (809 reviews) - [Reviews.io](https://www.g2.com/products/reviews-io/reviews) — 4.8/5 stars (649 reviews) - [Yotpo](https://www.g2.com/products/yotpo/reviews) — 4.3/5 stars (265 reviews) - [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4156 reviews) - [Emplifi](https://www.g2.com/products/emplifi-emplifi/reviews) — 4.4/5 stars (382 reviews) - [Reputation](https://www.g2.com/products/reputation/reviews) — 4.5/5 stars (2469 reviews) - [Sprinklr Social](https://www.g2.com/products/sprinklr-social/reviews) — 4.1/5 stars (1214 reviews) - [Okendo](https://www.g2.com/products/okendo/reviews) — 4.7/5 stars (407 reviews) - [Experience.com](https://www.g2.com/products/experience-com/reviews) — 4.8/5 stars (386 reviews) - [Podium](https://www.g2.com/products/podium/reviews) — 4.5/5 stars (2107 reviews) ### Alternatives to Trustpilot - [Bazaarvoice](https://www.g2.com/products/bazaarvoice/reviews) — 4.2/5 stars (809 reviews) - [Reviews.io](https://www.g2.com/products/reviews-io/reviews) — 4.8/5 stars (649 reviews) - [Yotpo](https://www.g2.com/products/yotpo/reviews) — 4.3/5 stars (265 reviews) - [Shopper Approved](https://www.g2.com/products/shopper-approved/reviews) — 4.7/5 stars (237 reviews) - [Feefo](https://www.g2.com/products/feefo/reviews) — 4.6/5 stars (144 reviews) - [ResellerRatings](https://www.g2.com/products/resellerratings/reviews) — 4.4/5 stars (82 reviews) - [Reputation](https://www.g2.com/products/reputation/reviews) — 4.5/5 stars (2469 reviews) - [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4156 reviews) - [Podium](https://www.g2.com/products/podium/reviews) — 4.5/5 stars (2107 reviews) - [PowerReviews](https://www.g2.com/products/powerreviews/reviews) — 4.4/5 stars (196 reviews) --- ## Top Discussions ### SKEEPERS Ratings & Reviews No discussions available for this product. ### Trustpilot - Title: [How does Trustpilot work with Google shopping exactly?](https://www.g2.com/discussions/31966-how-does-trustpilot-work-with-google-shopping-exactly) — 4 comments, 1 upvote > **Top comment:** "https://ltddeals.in/topicmojo/" - Title: [how improvements and new integrations can be made in the software](https://www.g2.com/discussions/how-improvements-and-new-integrations-can-be-made-in-the-software) — 1 comment, 1 upvote > **Top comment:** "The contract is bullshit" - Title: [Why flagged reviews are deleted?](https://www.g2.com/discussions/why-flagged-reviews-are-deleted) — 1 comment, 1 upvote > **Top comment:** "Not just flagged Hacked reviews by bad (scam operating) companies paying Trustpilot in the accounts of Trustpilot Reviewers. How is it Trustpilot..." - Title: [Anyone else found fake Trustpilot reviews against their website](https://www.g2.com/discussions/anyone-else-found-fake-trustpilot-reviews-against-their-website) — 1 comment, 1 upvote > **Top comment:** "Good day everyone on this platform I wanna use this medium to express how you can recover your lost fund from forex, binary options scam companies or fake..." - Title: [Is Trustpilot a global or only United States specific product review platform?](https://www.g2.com/discussions/is-trustpilot-a-global-or-only-united-states-specific-product-review-platform) — 1 comment > **Top comment:** "They are actually located in Denmark. They are global review service. But seriously, stay away from them . Is widely stated that the overcharge, the lock..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/skeepers-ratings-reviews-vs-trustpilot)