Compare Skedulo vs Talkdesk

See this
comparison of Skedulo vs. Talkdesk
based on data from user reviews. Skedulo rates 4.2/5 stars with 115 reviews. Talkdesk rates 4.4/5 stars with 621 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
Mobile Workers
$59
per user / month
Enterprise
Contact vendor
 
Schedulers
$79
per user / month
Professional
Contact vendor
 
Free Trial Unavailable
Free Trial Unavailable
Skedulo
Mobile Workers
$59per user / month
Schedulers
$79per user / month
Free Trial Unavailable
Talkdesk
Enterprise
Contact vendor
Professional
Contact vendor
Free Trial Unavailable

Ratings

Meets Requirements
Meets Requirements
8.2
9.0
Ease of Use
Ease of Use
8.3
9.3
Ease of Setup
Ease of Setup
7.5
8.9
Ease of Admin
Ease of Admin
7.9
9.0
Quality of Support
Quality of Support
8.6
8.8
Ease of Doing Business With
Ease of Doing Business With
8.8
9.1
Product Direction (% positive)
Product Direction (% positive)
9.0
8.6
Meets Requirements
Skedulo
8.2
Talkdesk
9.0
Ease of Use
Skedulo
8.3
Talkdesk
9.3
Ease of Setup
Skedulo
7.5
Talkdesk
8.9
Ease of Admin
Skedulo
7.9
Talkdesk
9.0
Quality of Support
Skedulo
8.6
Talkdesk
8.8
Ease of Doing Business With
Skedulo
8.8
Talkdesk
9.1
Product Direction (% positive)
Skedulo
9.0
Talkdesk
8.6

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
21.9%
19.8%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
52.6%
64.4%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
25.4%
15.8%
Skedulo
Small-Business
21.9%
Mid-Market
52.6%
Enterprise
25.4%
Talkdesk
Small-Business
19.8%
Mid-Market
64.4%
Enterprise
15.8%

Reviewers' Industry

 
Hospital & Health Care
13.2%
Computer Software
9.8%
 
Education Management
12.3%
Consumer Services
9.0%
 
Real Estate
10.5%
E-Learning
7.7%
 
Health, Wellness and Fitness
7.0%
Information Technology and Services
5.2%
 
Construction
6.1%
Marketing and Advertising
5.0%
 
Other
50.9%
Other
63.3%
Skedulo
Hospital & Health Care
13.2%
Education Management
12.3%
Real Estate
10.5%
Health, Wellness and Fitness
7.0%
Construction
6.1%
Other
50.9%
Talkdesk
Computer Software
9.8%
Consumer Services
9.0%
E-Learning
7.7%
Information Technology and Services
5.2%
Marketing and Advertising
5.0%
Other
63.3%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Chris S.
Administrator in Food Production

Allow all company auditors access to important job details while limiting access to SF data.

Ken W.
Administrator

Some people have a misconception that out-of-the-box solutions are somehow inferior to tools that require you to hire someone just to customize and administer them. They just haven't looked hard enough. Talkdesk has made my life running call centers easy. I...

Most Helpful Critical Review
Most Helpful Critical Review
Administrator

I dislike that the app doesn't update in the background, the check-ins don't sync to our Salesforce platform, and that job statuses constantly move back and forth. There are a lot of bugs with the Skedulo platform & app.

Industry Analyst / Tech Writer

Sales person would say yes to everything you ask them. But wouldn't actually follow through. He also didn't disclose a charge when we specifically asked them about every fee involved. Zero support once you paid for their service. Would not recommend. Go...

 
Skedulo
Most Helpful Favorable Review
Chris S.
Administrator in Food Production

Allow all company auditors access to important job details while limiting access to SF data.

Most Helpful Critical Review
Administrator

I dislike that the app doesn't update in the background, the check-ins don't sync to our Salesforce platform, and that job statuses constantly move back and forth. There are a lot of bugs with the Skedulo platform & app.

Talkdesk
Most Helpful Favorable Review
Ken W.
Administrator

Some people have a misconception that out-of-the-box solutions are somehow inferior to tools that require you to hire someone just to customize and administer them. They just haven't looked hard enough. Talkdesk has made my life running call centers easy. I...

Most Helpful Critical Review
Industry Analyst / Tech Writer

Sales person would say yes to everything you ask them. But wouldn't actually follow through. He also didn't disclose a charge when we specifically asked them about every fee involved. Zero support once you paid for their service. Would not recommend. Go...

Screenshots

 
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Videos

 

Skedulo is the platform for intelligent mobile workforce management and complex scheduling.

Skedulo

Skedulo is the platform for intelligent mobile workforce management and complex scheduling.

Talkdesk
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