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Compare Sitecore Commerce and commercetools 
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At a Glance
Market Segments
Mid-Market (46.7% of reviews)
Enterprise (38.5% of reviews)
Entry-Level Pricing
No pricing available
Contact Us
Sitecore Commerce
Star Rating
(21)3.8 out of 5
Market Segments
Mid-Market (46.7% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Sitecore Commercecommercetools
Star Rating
(15)4.6 out of 5
Market Segments
Enterprise (38.5% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that commercetools excels in ease of use with a score of 9.1, while Sitecore Commerce struggles with a score of only 6.3. Reviewers mention that the intuitive interface of commercetools significantly reduces the learning curve for new users.
- Reviewers say that commercetools offers superior product direction with a perfect score of 10.0, indicating a strong commitment to innovation and future enhancements. In contrast, Sitecore Commerce's score of 5.8 suggests a lack of confidence among users regarding its future development.
- Users on G2 highlight the robust quality of support provided by commercetools, scoring 9.1, which is notably higher than Sitecore Commerce's 6.4. Reviewers mention that the responsive support team of commercetools is a key factor in their satisfaction.
- G2 users report that commercetools shines in data orchestration and customization capabilities, with scores of 7.6 and 7.4 respectively, allowing for tailored solutions. Conversely, Sitecore Commerce's lower scores in these areas indicate limitations in flexibility and adaptability.
- Reviewers mention that commercetools provides a more effective personalization engine, scoring 7.7, which enhances user engagement through tailored recommendations. Sitecore Commerce, with a score of 6.7, is perceived as less effective in delivering personalized experiences.
- Users say that the multi-channel support of commercetools, scoring 7.7, is a standout feature, enabling seamless integration across various platforms. In comparison, Sitecore Commerce's lower score of 6.7 suggests challenges in providing a cohesive omnichannel experience.
Pricing
Entry-Level Pricing
Sitecore Commerce
No pricing availablecommercetools
commercetools Composable Commerce and Frontend
Contact Us
commercetools Frontend provides a complete tooling package for business users and developers to create, optimize and customize their digital storefronts at speed.
- https://commercetools.com/features/frontend
Free Trial
Sitecore Commerce
No trial information availablecommercetools
Free Trial is available
Ratings
Meets Requirements
7.8
12
9.5
10
Ease of Use
6.3
12
9.2
10
Ease of Setup
5.0
7
9.4
8
Ease of Admin
7.1
8
8.8
7
Quality of Support
6.4
12
9.2
10
Has the product been a good partner in doing business?
6.7
7
9.3
7
Product Direction (% positive)
5.8
11
10.0
9
Features by Category
Visitor Behavior
7.4
7
|
Verified
Not enough data
7.5
6
|
Verified
Not enough data
Feature Not Available
Not enough data
Templates
6.9
7
|
Verified
Not enough data
7.6
7
|
Verified
Not enough data
7.4
7
|
Verified
Not enough data
Personalization
7.7
8
|
Verified
Not enough data
8.1
8
|
Verified
Not enough data
Not enough data
Not enough data
6.4
6
|
Verified
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Multichannel
7.8
6
|
Verified
Not enough data
Not enough data
Not enough data
7.5
6
|
Verified
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - E-Commerce Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Headless Commerce
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - E-Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Merchandising/Marketing
6.4
7
|
Verified
Not enough data
6.9
7
|
Verified
Not enough data
6.7
7
|
Verified
Not enough data
6.0
7
|
Verified
Not enough data
5.7
5
|
Verified
Not enough data
6.2
7
|
Verified
Not enough data
6.7
8
|
Verified
Feature Not Available
Product Catalog
7.9
8
|
Verified
Not enough data
6.9
8
|
Verified
Not enough data
5.6
8
|
Verified
Not enough data
5.7
5
|
Verified
Not enough data
Order Process
7.4
7
|
Verified
Not enough data
6.7
6
|
Verified
Not enough data
6.7
7
|
Verified
Not enough data
6.4
6
|
Verified
Not enough data
6.7
6
|
Verified
Not enough data
6.0
5
|
Verified
Not enough data
Feature Not Available
Not enough data
7.7
5
|
Verified
Not enough data
Multi-Channel Support
6.7
6
|
Verified
Not enough data
6.5
8
|
Verified
Not enough data
5.6
6
|
Verified
Not enough data
5.6
6
|
Verified
9.7
5
7.2
6
|
Verified
Not enough data
7.2
6
|
Verified
Not enough data
6.0
7
|
Verified
Not enough data
Platform
7.3
8
|
Verified
Not enough data
7.1
7
|
Verified
Not enough data
6.7
7
|
Verified
8.7
5
6.7
8
|
Verified
Not enough data
6.0
8
|
Verified
Not enough data
6.7
7
|
Verified
Not enough data
Feature Not Available
Not enough data
7.3
8
|
Verified
Not enough data
Feature Not Available
Not enough data
7.0
5
|
Verified
Not enough data
7.3
8
|
Verified
Not enough data
7.1
7
|
Verified
Not enough data
Operations
Not enough data
Not enough data
Not enough data
Not enough data
Inventory
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Processing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Sitecore Commerce and commercetools are categorized as E-Commerce Platforms
Unique Categories
Sitecore Commerce is categorized as Multichannel Retail and E-Commerce Personalization
commercetools has no unique categories
Reviews
Reviewers' Company Size
Sitecore Commerce
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
commercetools
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
13.3%
Information Technology and Services
13.3%
Hospital & Health Care
13.3%
Consumer Goods
13.3%
Sporting Goods
6.7%
Other
40.0%
Information Technology and Services
30.8%
Retail
15.4%
Luxury Goods & Jewelry
7.7%
Health, Wellness and Fitness
7.7%
Consumer Goods
7.7%
Other
30.8%
Alternatives
Discussions
Sitecore Commerce has no discussions with answers
commercetools has no discussions with answers
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