Compare Site24x7 and Zabbix

At a Glance
Site24x7
Site24x7
Star Rating
(422)4.6 out of 5
Market Segments
Mid-Market (44.7% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$9/month 11 monitors
Browse all 5 pricing plans
Zabbix
Zabbix
Star Rating
(206)4.4 out of 5
Market Segments
Mid-Market (52.5% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Free With One-Time Purchase
Browse all 3 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that Site24x7 excels in user experience, with many praising its intuitive interface and straightforward implementation process. Users appreciate the clear visibility it provides into the health of their sites and services, making it easy to monitor performance effectively.
  • According to verified reviews, Zabbix stands out for its flexibility and scalability, particularly as an open-source solution. Users highlight its robust monitoring capabilities and the ability to customize dashboards, which is especially beneficial for startups looking for cost-effective solutions.
  • Reviewers mention that Site24x7's alerting system is a significant advantage, allowing teams to react quickly to issues. Users have noted that timely alerts help maintain operational efficiency, which is crucial for businesses that rely on uptime.
  • Users say that Zabbix can sometimes present challenges in configuration, which may require a steeper learning curve for new users. However, its solid alerting engine and low resource usage are frequently praised, indicating that it can be a powerful tool once set up correctly.
  • G2 reviewers highlight that Site24x7's agentless monitoring for cloud environments, particularly AWS, is a game-changer. This feature simplifies integration across various platforms, making it a versatile choice for organizations with diverse IT infrastructures.
  • According to user feedback, while Zabbix has a strong community and knowledge base, some users feel that its overall support quality could improve compared to Site24x7, which has received higher ratings for its customer support responsiveness and effectiveness.
Pricing
Entry-Level Pricing
Site24x7
Starter
$9/month
11 monitors
Browse all 5 pricing plans
Zabbix
Free & open source Zabbix
Free
With One-Time Purchase
Browse all 3 pricing plans
Free Trial
Site24x7
Free Trial is available
Zabbix
Free Trial is available
Ratings
Meets Requirements
9.1
369
8.7
174
Ease of Use
8.8
377
7.4
174
Ease of Setup
8.9
335
7.5
106
Ease of Admin
8.8
318
8.0
103
Quality of Support
8.7
331
8.0
129
Has the product been a good partner in doing business?
8.9
297
8.2
81
Product Direction (% positive)
9.6
375
8.5
172
Features by Category
9.1
27
Not enough data
Operations
9.1
23
Not enough data
9.1
23
Not enough data
9.6
23
Not enough data
9.3
23
Not enough data
Cost Optimization
8.4
23
Not enough data
8.5
24
Not enough data
8.6
22
Not enough data
Administration
9.3
23
Not enough data
9.7
24
Not enough data
9.2
22
Not enough data
Agentic AI - Cloud Cost Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.2
224
Not enough data
Functionality
8.9
185
Not enough data
9.2
210
Not enough data
9.3
190
Not enough data
8.9
187
Not enough data
8.9
170
Not enough data
8.9
169
Not enough data
Agentic AI - Website Monitoring
7.6
23
Not enough data
7.3
23
Not enough data
7.5
25
Not enough data
7.5
23
Not enough data
7.3
23
Not enough data
7.3
23
Not enough data
7.5
24
Not enough data
8.8
53
8.5
26
Functionality
9.2
51
8.7
25
9.3
49
9.1
25
8.3
48
8.4
24
8.9
48
8.2
25
8.5
48
8.3
25
8.5
48
8.3
25
Agentic AI - Database Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.3
138
8.3
52
Functionality
9.1
129
9.3
47
9.3
131
9.2
48
8.3
109
6.9
40
8.8
109
9.0
44
Monitoring - Network Monitoring
8.3
30
8.3
5
8.1
30
9.3
5
9.3
30
9.3
5
Management
9.0
110
8.8
45
8.8
115
8.5
47
8.4
105
7.8
42
Analytics - Network Monitoring
8.4
27
8.0
5
8.3
24
9.3
5
Security - Network Monitoring
8.6
29
9.3
5
8.4
28
8.7
5
8.2
28
8.3
5
Network Performance - Network Monitoring
8.2
28
9.0
5
8.4
28
8.0
5
AI Automation - Network Monitoring
7.4
24
5.3
5
7.4
24
7.0
5
7.5
25
5.7
5
Agentic AI - Network Monitoring
7.6
14
Not enough data
7.4
14
Not enough data
7.6
14
Not enough data
7.4
12
Not enough data
7.6
12
Not enough data
7.4
13
Not enough data
7.4
12
Not enough data
Cloud Infrastructure MonitoringHide 20 FeaturesShow 20 Features
7.2
144
8.9
36
Monitoring
Feature Not Available
9.2
33
8.8
123
8.7
29
Feature Not Available
8.9
30
9.2
132
9.1
33
8.1
20
Not enough data
Administration
9.1
128
8.9
31
8.8
113
8.9
30
8.4
108
9.1
28
6.9
17
Not enough data
Analysis
8.8
125
8.9
32
8.9
136
8.8
33
8.7
106
8.0
25
Agentic AI - Cloud Infrastructure Monitoring
5.8
8
Not enough data
5.6
8
Not enough data
5.5
7
Not enough data
5.5
7
Not enough data
5.2
7
Not enough data
5.5
7
Not enough data
AI Automation - Cloud Infrastructure Monitoring
5.2
7
Not enough data
5.5
7
Not enough data
9.0
10
Not enough data
Functionality
8.1
7
Not enough data
8.3
7
Not enough data
9.8
7
Not enough data
Issue Resolution
9.0
7
Not enough data
8.8
7
Not enough data
8.6
7
Not enough data
Management
9.5
7
Not enough data
9.5
7
Not enough data
9.4
8
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.5
35
Visibility
Not enough data
8.2
33
Not enough data
8.9
33
Not enough data
8.3
32
Monitoring and Management
Not enough data
9.0
29
Not enough data
7.9
29
Not enough data
8.3
30
Not enough data
8.9
31
Agentic AI - Hardware Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.5
46
Visibility
Not enough data
8.6
43
Not enough data
8.8
43
Not enough data
8.5
42
Monitoring and Management
Not enough data
8.8
42
Not enough data
7.9
38
Not enough data
8.4
38
Not enough data
8.8
44
Not enough data
8.9
27
Not enough data
8.3
25
Cloud environment support
Not enough data
8.3
24
Not enough data
8.5
22
Agentic AI - Server Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.0
26
Functionality
Not enough data
9.2
22
Not enough data
9.2
20
Not enough data
8.6
19
Not enough data
7.6
9
Management
Not enough data
9.1
21
Not enough data
8.8
22
Not enough data
8.8
20
Not enough data
9.3
23
Agentic AI - Enterprise Monitoring
Not enough data
5.3
5
Not enough data
5.7
5
Not enough data
8.0
5
Not enough data
8.3
5
Not enough data
6.7
5
Not enough data
7.3
5
Not enough data
8.0
5
8.7
54
Not enough data
Data Preparation
8.7
44
|
Verified
Not enough data
8.7
42
|
Verified
Not enough data
Feature Not Available
Not enough data
8.5
43
|
Verified
Not enough data
Analysis
8.6
45
|
Verified
Not enough data
9.0
45
|
Verified
Not enough data
8.8
47
|
Verified
Not enough data
8.7
47
|
Verified
Not enough data
8.9
46
|
Verified
Not enough data
8.6
39
|
Verified
Not enough data
Visualization
9.1
47
|
Verified
Not enough data
8.7
44
|
Verified
Not enough data
Agentic AI - Log Analysis
8.7
5
Not enough data
Not enough data
Not enough data
8.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Application Performance Monitoring (APM)Hide 19 FeaturesShow 19 Features
8.4
110
8.5
19
Monitoring
8.8
93
8.5
13
8.8
96
8.8
14
9.0
98
8.8
14
8.3
71
8.1
8
9.0
95
8.9
15
Response
8.8
96
8.8
15
9.0
92
8.7
15
8.6
89
8.1
12
Agentic AI - Application Performance Monitoring (APM)
6.7
6
Not enough data
7.1
7
Not enough data
6.9
6
Not enough data
7.2
6
Not enough data
6.9
6
Not enough data
Performance
8.6
87
Feature Not Available
8.5
75
8.5
12
Functionality
8.7
75
8.3
13
8.5
72
7.9
12
8.5
70
Feature Not Available
8.5
74
8.2
14
Network Management ToolsHide 18 FeaturesShow 18 Features
8.9
24
Not enough data
Management
8.2
18
Not enough data
8.5
17
Not enough data
8.6
17
Not enough data
9.2
18
Not enough data
8.7
17
Not enough data
Monitoring
9.4
19
Not enough data
8.6
18
Not enough data
9.1
17
Not enough data
Support
9.2
18
Not enough data
9.4
18
Not enough data
8.6
17
Not enough data
Agentic AI - Network Management Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
6.2
57
Not enough data
Generative AI
6.8
54
Not enough data
Agentic AI - IT Alerting
6.4
12
Not enough data
6.1
11
Not enough data
6.1
12
Not enough data
6.3
12
Not enough data
6.0
12
Not enough data
6.0
12
Not enough data
6.0
12
Not enough data
Observability SoftwareHide 20 FeaturesShow 20 Features
Not enough data
Not enough data
Telemetry Collection & Ingestion - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Observability Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visualization & Dashboards - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Correlation & Root Cause Analysis - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scalability & Ecosystem Integration - Observability
Not enough data
Not enough data
Not enough data
Not enough data
AI Features - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Reviews
Reviewers' Company Size
Site24x7
Site24x7
Small-Business(50 or fewer emp.)
43.2%
Mid-Market(51-1000 emp.)
44.7%
Enterprise(> 1000 emp.)
12.1%
Zabbix
Zabbix
Small-Business(50 or fewer emp.)
20.3%
Mid-Market(51-1000 emp.)
52.5%
Enterprise(> 1000 emp.)
27.2%
Reviewers' Industry
Site24x7
Site24x7
Information Technology and Services
18.4%
Computer Software
14.6%
Computer & Network Security
10.0%
Financial Services
4.9%
Telecommunications
3.4%
Other
48.8%
Zabbix
Zabbix
Information Technology and Services
30.7%
Telecommunications
15.8%
Computer Software
11.9%
Computer & Network Security
5.9%
Internet
4.0%
Other
31.7%
Alternatives
Site24x7
Site24x7 Alternatives
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Dynatrace
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Datadog
Datadog
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LogicMonitor
LogicMonitor
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New Relic
New Relic
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Zabbix
Zabbix Alternatives
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Checkmk
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Datadog
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Discussions
Site24x7
Site24x7 Discussions
Can I pay month on month for the service?
2 Comments
CE
You sure can! You do get a discount if you pay/year though! Read more
cewqf
1 Comment
What is a Monitor? What are the lists of Basic and Advanced monitors?
1 Comment
Official Response from Site24x7
Monitor, in this context refers to a Website, Web application, Server, FTP Server running on a specific host/port. Site24x7 checks these monitors to make...Read more
Zabbix
Zabbix Discussions
Has a way zabbix to work without agents?
2 Comments
JO
Zabbix does not require agents to use, you can setup templates to use SNMP data, however you'll gain more insight by using the appropriate agent on the...Read more
What is Zabbix used for?
2 Comments
Rohan P.
RP
Overall infrastructure monitoring with lots of additional features like alerting, prediction monitoring.Read more
What can you monitor with Zabbix?
1 Comment
LS
Every windows and linux device. You have to install an agent on all the devices you want to monitorRead more