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At a Glance
Market Segments
Mid-Market (45.5% of reviews)
Mid-Market (51.5% of reviews)
Entry-Level Pricing
$9/month 11 monitors
Free With One-Time Purchase
Site24x7
Star Rating
(383)4.6 out of 5
Market Segments
Mid-Market (45.5% of reviews)
Entry-Level Pricing
$9/month 11 monitors
Browse all 5 pricing plansZabbix
Star Rating
(205)4.4 out of 5
Market Segments
Mid-Market (51.5% of reviews)
Entry-Level Pricing
Free With One-Time Purchase
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Zabbix excels in multi-cloud management with a score of 9.6, allowing for seamless integration across various cloud platforms, while Site24x7 also performs well but slightly lower at 9.1. Reviewers mention that Zabbix's flexibility in handling diverse environments is a significant advantage.
- Reviewers mention that Site24x7 shines in ease of use with a score of 8.9 compared to Zabbix's 7.3. Users on G2 appreciate Site24x7's intuitive interface, which simplifies the monitoring process, making it more accessible for teams without extensive technical expertise.
- G2 users highlight Zabbix's strong alerting capabilities, scoring 9.2, which allows for customizable alerts based on specific metrics. In contrast, Site24x7 also performs well with a score of 9.3, but users report that Zabbix's flexibility in alert configuration is particularly beneficial for complex environments.
- Users say that Site24x7 offers superior reporting features, scoring 8.8, which provides detailed insights and analytics. Zabbix, with a score of 8.4, is noted for its basic reporting capabilities, but reviewers mention that Site24x7's advanced reporting tools are more effective for data-driven decision-making.
- Reviewers mention that Zabbix's performance monitoring capabilities are robust, scoring 9.2, particularly in tracking system health and performance metrics. Site24x7, with a score of 9.1, is also effective, but users report that Zabbix's depth in performance analytics gives it an edge for users needing detailed insights.
- Users on G2 report that Site24x7's customer support is highly rated at 8.7, with many reviewers praising the responsiveness and helpfulness of the support team. Zabbix, with a score of 7.9, is seen as adequate but lacks the same level of user satisfaction in support responsiveness.
Pricing
Entry-Level Pricing
Site24x7
Starter
$9/month
11 monitors
10 basic monitors and 1 Advanced monitor at 1 minute polling frequency. Free trial offered for 30 days.
- 10 Websites/Servers
- 1 Application/Synthetic Web transaction
- 5 Network Interfaces
Zabbix
Free & open source Zabbix
Free
With One-Time Purchase
Zabbix can monitor anything - networks, cloud, websites, IoT, and more.
Any time and anywhere. Zabbix is free and open source. Download it and start using it.
- Free and open source, easy scalable.
Free Trial
Site24x7
Free Trial is available
Zabbix
Free Trial is available
Ratings
Meets Requirements
9.1
334
8.8
174
Ease of Use
8.9
341
7.4
174
Ease of Setup
8.9
300
7.5
106
Ease of Admin
8.9
290
8.0
101
Quality of Support
8.7
304
8.0
129
Has the product been a good partner in doing business?
8.9
271
8.2
80
Product Direction (% positive)
9.6
339
8.5
172
Features by Category
Operations
9.1
23
Not enough data
9.1
23
Not enough data
9.6
23
Not enough data
9.3
23
Not enough data
Cost Optimization
8.4
23
Not enough data
8.5
24
Not enough data
8.6
22
Not enough data
Administration
9.3
23
Not enough data
9.7
24
Not enough data
9.2
22
Not enough data
Agentic AI - Cloud Cost Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.9
178
Not enough data
9.2
186
Not enough data
9.3
180
Not enough data
8.9
176
Not enough data
8.9
163
Not enough data
8.9
166
Not enough data
Agentic AI - Website Monitoring
7.6
23
Not enough data
7.3
23
Not enough data
7.2
23
Not enough data
7.5
23
Not enough data
7.3
23
Not enough data
7.3
23
Not enough data
7.4
23
Not enough data
Functionality
9.2
50
8.6
24
9.3
49
9.0
24
8.3
48
8.3
23
8.9
48
8.1
24
8.5
48
8.2
24
8.5
48
8.3
24
Agentic AI - Database Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
9.1
126
9.2
46
9.3
127
9.2
47
8.3
108
6.9
40
8.8
107
9.0
44
Monitoring - Network Monitoring
8.3
30
8.3
5
8.1
30
9.3
5
9.3
29
9.3
5
Management
9.0
110
8.8
45
8.8
114
8.5
46
8.4
105
7.8
42
Analytics - Network Monitoring
8.4
27
8.0
5
8.3
24
9.3
5
Security - Network Monitoring
8.6
29
9.3
5
8.4
28
8.7
5
8.2
28
8.3
5
Network Performance - Network Monitoring
8.2
28
9.0
5
8.4
28
8.0
5
AI Automation - Network Monitoring
7.4
24
5.3
5
7.4
24
7.0
5
7.5
25
5.7
5
Agentic AI - Network Monitoring
7.6
14
Not enough data
7.4
14
Not enough data
7.4
13
Not enough data
7.4
12
Not enough data
7.6
12
Not enough data
7.4
13
Not enough data
7.4
12
Not enough data
Monitoring
Feature Not Available
9.2
32
8.8
123
8.7
28
Feature Not Available
8.9
29
9.2
132
9.1
32
8.1
20
Not enough data
Administration
9.1
127
8.8
30
8.8
113
8.9
30
8.4
108
9.1
28
6.9
17
Not enough data
Analysis
8.8
125
8.9
31
8.8
133
8.8
32
8.7
105
8.0
25
Agentic AI - Cloud Infrastructure Monitoring
5.8
8
Not enough data
5.6
8
Not enough data
5.5
7
Not enough data
5.5
7
Not enough data
5.2
7
Not enough data
5.5
7
Not enough data
AI Automation - Cloud Infrastructure Monitoring
5.2
7
Not enough data
5.5
7
Not enough data
Functionality
8.1
7
Not enough data
8.3
7
Not enough data
9.8
7
Not enough data
Issue Resolution
9.0
7
Not enough data
8.8
7
Not enough data
8.6
7
Not enough data
Management
9.5
7
Not enough data
9.5
7
Not enough data
9.3
7
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
Not enough data
8.3
32
Not enough data
8.9
32
Not enough data
8.3
31
Monitoring and Management
Not enough data
9.0
29
Not enough data
7.9
29
Not enough data
8.3
30
Not enough data
8.9
31
Agentic AI - Hardware Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
Not enough data
8.7
42
Not enough data
8.8
43
Not enough data
8.5
42
Monitoring and Management
Not enough data
8.8
42
Not enough data
7.9
38
Not enough data
8.4
38
Not enough data
8.8
43
Not enough data
8.9
27
Not enough data
8.3
25
Cloud environment support
Not enough data
8.3
24
Not enough data
8.5
22
Agentic AI - Server Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
9.1
19
Not enough data
9.2
20
Not enough data
8.6
19
Not enough data
7.6
9
Management
Not enough data
9.1
20
Not enough data
8.7
21
Not enough data
8.8
20
Not enough data
9.3
21
Agentic AI - Enterprise Monitoring
Not enough data
5.3
5
Not enough data
5.7
5
Not enough data
8.0
5
Not enough data
8.3
5
Not enough data
6.7
5
Not enough data
7.3
5
Not enough data
8.0
5
Data Preparation
8.7
44
|
Verified
Not enough data
8.7
42
|
Verified
Not enough data
Feature Not Available
Not enough data
8.5
43
|
Verified
Not enough data
Analysis
8.6
45
|
Verified
Not enough data
9.0
45
|
Verified
Not enough data
8.8
47
|
Verified
Not enough data
8.7
47
|
Verified
Not enough data
8.9
46
|
Verified
Not enough data
8.6
39
|
Verified
Not enough data
Visualization
9.1
47
|
Verified
Not enough data
8.7
44
|
Verified
Not enough data
Agentic AI - Log Analysis
8.7
5
Not enough data
Not enough data
Not enough data
8.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
8.8
93
8.5
13
8.8
96
8.8
14
9.0
97
8.8
14
8.3
71
8.1
8
9.0
93
8.9
15
Response
8.8
96
8.8
15
9.0
92
8.7
15
8.5
88
8.1
12
Agentic AI - Application Performance Monitoring (APM)
6.7
6
Not enough data
6.7
6
Not enough data
6.9
6
Not enough data
7.2
6
Not enough data
6.9
6
Not enough data
Performance
8.6
87
Feature Not Available
8.5
75
8.5
12
Functionality
8.7
75
8.3
13
8.5
72
7.9
12
8.5
70
Feature Not Available
8.5
74
8.2
14
Management
8.1
17
Not enough data
8.5
17
Not enough data
8.6
17
Not enough data
9.1
17
Not enough data
8.7
17
Not enough data
Monitoring
9.3
17
Not enough data
8.6
18
Not enough data
9.1
17
Not enough data
Support
9.1
17
Not enough data
9.3
17
Not enough data
8.9
16
Not enough data
Agentic AI - Network Management Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
6.8
54
Not enough data
Agentic AI - IT Alerting
6.4
12
Not enough data
6.1
11
Not enough data
6.1
12
Not enough data
6.3
12
Not enough data
6.0
12
Not enough data
6.0
12
Not enough data
6.0
12
Not enough data
Telemetry Collection & Ingestion - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Observability Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visualization & Dashboards - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Correlation & Root Cause Analysis - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scalability & Ecosystem Integration - Observability
Not enough data
Not enough data
Not enough data
Not enough data
AI Features - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Site24x7 and Zabbix are categorized as Database Monitoring, Cloud Infrastructure Monitoring, Application Performance Monitoring (APM), Network Monitoring, and Observability Software
Unique Categories
Site24x7 is categorized as AIOps Platforms, Website Monitoring, Cloud Cost Management, Network Management Tools, IT Alerting, and Log Analysis
Reviews
Reviewers' Company Size
Site24x7
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zabbix
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
19.4%
Computer Software
15.2%
Computer & Network Security
10.1%
Financial Services
4.5%
Telecommunications
2.9%
Other
47.9%
Information Technology and Services
29.7%
Telecommunications
15.8%
Computer Software
11.9%
Computer & Network Security
5.9%
Internet
4.0%
Other
32.7%
Discussions
Can I pay month on month for the service?
2 Comments
CE
You sure can! You do get a discount if you pay/year though!
Read more
What is a Monitor? What are the lists of Basic and Advanced monitors?
1 Comment
Official Response from Site24x7
Monitor, in this context refers to a Website, Web application, Server, FTP Server running on a specific host/port. Site24x7 checks these monitors to make...Read more
Has a way zabbix to work without agents?
2 Comments
JO
Zabbix does not require agents to use, you can setup templates to use SNMP data, however you'll gain more insight by using the appropriate agent on the...Read more
What is Zabbix used for?
2 Comments
RP
Overall infrastructure monitoring with lots of additional features like alerting, prediction monitoring.Read more
What can you monitor with Zabbix?
1 Comment
LS
Every windows and linux device. You have to install an agent on all the devices you want to monitorRead more
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