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At a Glance
Market Segments
Mid-Market (45.5% of reviews)
Mid-Market (39.9% of reviews)
Entry-Level Pricing
$9/month 11 monitors
Starting at $7.00 Per Month
Site24x7
Star Rating
(383)4.6 out of 5
Market Segments
Mid-Market (45.5% of reviews)
Entry-Level Pricing
$9/month 11 monitors
Browse all 5 pricing plansUptime.com
Star Rating
(280)4.6 out of 5
Market Segments
Mid-Market (39.9% of reviews)
Entry-Level Pricing
Starting at $7.00 Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that both Site24x7 and Uptime.com have a strong alerting system, with Site24x7 scoring 9.2 and Uptime.com slightly higher at 9.4. Reviewers mention that Uptime.com’s alerting is more customizable, allowing for tailored notifications based on specific metrics.
- Reviewers mention that Site24x7 excels in multi-site monitoring with a score of 9.3, while Uptime.com matches this with a score of 9.4. Users say that both platforms provide comprehensive coverage, but Site24x7 is noted for its detailed reporting features that help in analyzing performance across multiple locations.
- Users on G2 highlight the ease of use of Uptime.com, which scored 9.3 compared to Site24x7's 8.9. Reviewers mention that Uptime.com’s interface is more intuitive, making it easier for new users to navigate and set up monitoring quickly.
- Reviewers mention that Site24x7 has a slight edge in product direction with a score of 9.6, indicating a strong commitment to continuous improvement. Users report that they appreciate the regular updates and new features that enhance functionality.
- Users say that both products provide solid support, but Uptime.com shines with a quality of support score of 9.3 compared to Site24x7's 8.7. Reviewers mention that Uptime.com’s customer service is more responsive and helpful, particularly for small businesses needing quick assistance.
- G2 users report that while both products offer autonomous task execution, Site24x7 scores significantly higher at 8.2 compared to Uptime.com’s 6.7. Reviewers mention that Site24x7’s automation features are more robust, allowing for complex workflows that save time and reduce manual effort.
Pricing
Entry-Level Pricing
Site24x7
Starter
$9/month
11 monitors
10 basic monitors and 1 Advanced monitor at 1 minute polling frequency. Free trial offered for 30 days.
- 10 Websites/Servers
- 1 Application/Synthetic Web transaction
- 5 Network Interfaces
Uptime.com
Website Monitoring
Starting at $7.00
Per Month
- Uptime Monitoring
- Transaction Monitoring
- API Monitoring
Free Trial
Site24x7
Free Trial is available
Uptime.com
Free Trial is available
Ratings
Meets Requirements
9.1
334
9.1
244
Ease of Use
8.9
341
9.3
247
Ease of Setup
8.9
300
9.1
216
Ease of Admin
8.9
290
9.0
182
Quality of Support
8.7
304
9.3
198
Has the product been a good partner in doing business?
8.9
271
9.3
163
Product Direction (% positive)
9.6
339
9.0
229
Features by Category
Operations
9.1
23
Not enough data
9.1
23
Not enough data
9.6
23
Not enough data
9.3
23
Not enough data
Cost Optimization
8.4
23
Not enough data
8.5
24
Not enough data
8.6
22
Not enough data
Administration
9.3
23
Not enough data
9.7
24
Not enough data
9.2
22
Not enough data
Agentic AI - Cloud Cost Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.9
178
8.9
180
9.2
186
9.3
186
9.3
180
9.3
175
8.9
176
8.8
181
8.9
163
9.0
167
8.9
166
8.7
164
Agentic AI - Website Monitoring
7.6
23
7.0
50
7.3
23
7.2
50
7.2
23
7.2
50
7.5
23
6.8
49
7.3
23
6.9
49
7.3
23
6.9
49
7.4
23
7.3
51
Functionality
9.2
50
Not enough data
9.3
49
Not enough data
8.3
48
Not enough data
8.9
48
Not enough data
8.5
48
Not enough data
8.5
48
Not enough data
Agentic AI - Database Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
9.1
126
Not enough data
9.3
127
Not enough data
8.3
108
Not enough data
8.8
107
Not enough data
Monitoring - Network Monitoring
8.3
30
Not enough data
8.1
30
Not enough data
9.3
29
Not enough data
Management
9.0
110
Not enough data
8.8
114
Not enough data
8.4
105
Not enough data
Analytics - Network Monitoring
8.4
27
Not enough data
8.3
24
Not enough data
Security - Network Monitoring
8.6
29
Not enough data
8.4
28
Not enough data
8.2
28
Not enough data
Network Performance - Network Monitoring
8.2
28
Not enough data
8.4
28
Not enough data
AI Automation - Network Monitoring
7.4
24
Not enough data
7.4
24
Not enough data
7.5
25
Not enough data
Agentic AI - Network Monitoring
7.6
14
Not enough data
7.4
14
Not enough data
7.4
13
Not enough data
7.4
12
Not enough data
7.6
12
Not enough data
7.4
13
Not enough data
7.4
12
Not enough data
Monitoring
Feature Not Available
Not enough data
8.8
123
Not enough data
Feature Not Available
Not enough data
9.2
132
Not enough data
8.1
20
Not enough data
Administration
9.1
127
Not enough data
8.8
113
Not enough data
8.4
108
Not enough data
6.9
17
Not enough data
Analysis
8.8
125
Not enough data
8.8
133
Not enough data
8.7
105
Not enough data
Agentic AI - Cloud Infrastructure Monitoring
5.8
8
Not enough data
5.6
8
Not enough data
5.5
7
Not enough data
5.5
7
Not enough data
5.2
7
Not enough data
5.5
7
Not enough data
AI Automation - Cloud Infrastructure Monitoring
5.2
7
Not enough data
5.5
7
Not enough data
Functionality
8.1
7
Not enough data
8.3
7
Not enough data
9.8
7
Not enough data
Issue Resolution
9.0
7
Not enough data
8.8
7
Not enough data
8.6
7
Not enough data
Management
9.5
7
Not enough data
9.5
7
Not enough data
9.3
7
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Preparation
8.7
44
|
Verified
Not enough data
8.7
42
|
Verified
Not enough data
Feature Not Available
Not enough data
8.5
43
|
Verified
Not enough data
Analysis
8.6
45
|
Verified
Not enough data
9.0
45
|
Verified
Not enough data
8.8
47
|
Verified
Not enough data
8.7
47
|
Verified
Not enough data
8.9
46
|
Verified
Not enough data
8.6
39
|
Verified
Not enough data
Visualization
9.1
47
|
Verified
Not enough data
8.7
44
|
Verified
Not enough data
Agentic AI - Log Analysis
8.7
5
Not enough data
Not enough data
Not enough data
8.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
8.8
93
Not enough data
8.8
96
Not enough data
9.0
97
Not enough data
8.3
71
Not enough data
9.0
93
Not enough data
Response
8.8
96
Not enough data
9.0
92
Not enough data
8.5
88
Not enough data
Agentic AI - Application Performance Monitoring (APM)
6.7
6
Not enough data
6.7
6
Not enough data
6.9
6
Not enough data
7.2
6
Not enough data
6.9
6
Not enough data
Performance
8.6
87
Not enough data
8.5
75
Not enough data
Functionality
8.7
75
Not enough data
8.5
72
Not enough data
8.5
70
Not enough data
8.5
74
Not enough data
Management
8.1
17
Not enough data
8.5
17
Not enough data
8.6
17
Not enough data
9.1
17
Not enough data
8.7
17
Not enough data
Monitoring
9.3
17
Not enough data
8.6
18
Not enough data
9.1
17
Not enough data
Support
9.1
17
Not enough data
9.3
17
Not enough data
8.9
16
Not enough data
Agentic AI - Network Management Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
6.8
54
6.4
47
Agentic AI - IT Alerting
6.4
12
6.4
35
6.1
11
6.9
34
6.1
12
7.0
37
6.3
12
6.5
35
6.0
12
6.1
33
6.0
12
6.5
34
6.0
12
6.6
34
Telemetry Collection & Ingestion - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Observability Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visualization & Dashboards - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Correlation & Root Cause Analysis - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scalability & Ecosystem Integration - Observability
Not enough data
Not enough data
Not enough data
Not enough data
AI Features - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Site24x7 and Uptime.com are categorized as Website Monitoring and IT Alerting
Unique Categories
Uptime.com has no unique categories
Reviews
Reviewers' Company Size
Site24x7
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Uptime.com
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
19.4%
Computer Software
15.2%
Computer & Network Security
10.1%
Financial Services
4.5%
Telecommunications
2.9%
Other
47.9%
Information Technology and Services
17.3%
Computer Software
15.5%
Computer & Network Security
7.7%
Financial Services
5.9%
Retail
3.7%
Other
49.8%
Discussions
Can I pay month on month for the service?
2 Comments
CE
You sure can! You do get a discount if you pay/year though!
Read more
What is a Monitor? What are the lists of Basic and Advanced monitors?
1 Comment
Official Response from Site24x7
Monitor, in this context refers to a Website, Web application, Server, FTP Server running on a specific host/port. Site24x7 checks these monitors to make...Read more
Uptime.com has no more discussions with answers
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