Compare Site24x7 and Uptime.com 
Featured Products
At a Glance
Market Segments
Mid-Market (44.7% of reviews)
Mid-Market (40.6% of reviews)
Entry-Level Pricing
$9/month 11 monitors
Starting at $7.00 Per Month
Site24x7
Star Rating
(421)4.6 out of 5
Market Segments
Mid-Market (44.7% of reviews)
Pros & Cons
Entry-Level Pricing
$9/month 11 monitors
Browse all 5 pricing plansUptime.com
Star Rating
(334)4.6 out of 5
Market Segments
Mid-Market (40.6% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $7.00 Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Site24x7 excels in providing comprehensive visibility into network performance and availability, with users highlighting its all-in-one monitoring solution that covers a wide range of needs, including website uptime and performance monitoring.
- Users say Uptime.com stands out for its ease of use and quick implementation, with many appreciating how effortlessly they can set up real monitoring without complications. Reviewers noted that the tool is reliable for various checks like HTTP/S and SSL, making it a solid choice for straightforward monitoring tasks.
- According to verified reviews, Site24x7's alerting capabilities are particularly praised, with users mentioning that the alerts are actionable and help identify issues before they impact customers. This proactive approach is seen as a game changer for operations.
- Reviewers mention that Uptime.com offers excellent customer support, available 24/7, which users find invaluable for addressing issues quickly. This level of support is often highlighted as a key factor in their satisfaction with the service.
- G2 reviewers highlight that while Site24x7 has a slightly lower ease of use score compared to Uptime.com, it compensates with its robust feature set, including bulk monitoring configuration and automatic setup for DNS and performance monitors, which users find beneficial for managing multiple sites.
- Users report that both products have strong performance in meeting requirements, but Uptime.com edges out in user experience with its intuitive interface and flexible alert routing, making it easier for users to manage their monitoring tasks effectively.
Pricing
Entry-Level Pricing
Site24x7
Starter
$9/month
11 monitors
10 basic monitors and 1 Advanced monitor at 1 minute polling frequency. Free trial offered for 30 days.
- 10 Websites/Servers
- 1 Application/Synthetic Web transaction
- 5 Network Interfaces
Uptime.com
Website Monitoring
Starting at $7.00
Per Month
- Uptime Monitoring
- Transaction Monitoring
- API Monitoring
Free Trial
Site24x7
Free Trial is available
Uptime.com
Free Trial is available
Ratings
Meets Requirements
9.1
369
9.1
271
Ease of Use
8.8
377
9.3
276
Ease of Setup
8.9
335
9.1
244
Ease of Admin
8.8
318
9.0
197
Quality of Support
8.7
331
9.3
218
Has the product been a good partner in doing business?
8.9
297
9.3
175
Product Direction (% positive)
9.6
375
9.1
256
Features by Category
Operations
9.1
23
Not enough data
9.1
23
Not enough data
9.6
23
Not enough data
9.3
23
Not enough data
Cost Optimization
8.4
23
Not enough data
8.5
24
Not enough data
8.6
22
Not enough data
Administration
9.3
23
Not enough data
9.7
24
Not enough data
9.2
22
Not enough data
Agentic AI - Cloud Cost Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.9
185
9.0
193
9.2
210
9.4
206
9.3
190
9.4
191
8.9
187
8.8
189
8.9
170
9.0
173
8.9
169
8.7
172
Agentic AI - Website Monitoring
7.6
23
7.2
54
7.3
23
7.4
54
7.5
25
7.5
60
7.5
23
6.9
53
7.3
23
7.0
53
7.3
23
7.1
53
7.5
24
7.4
55
Functionality
9.2
51
Not enough data
9.3
49
Not enough data
8.3
48
Not enough data
8.9
48
Not enough data
8.5
48
Not enough data
8.5
48
Not enough data
Agentic AI - Database Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
9.1
129
Not enough data
9.3
131
Not enough data
8.3
109
Not enough data
8.8
109
Not enough data
Monitoring - Network Monitoring
8.3
30
Not enough data
8.1
30
Not enough data
9.3
30
Not enough data
Management
9.0
110
Not enough data
8.8
115
Not enough data
8.4
105
Not enough data
Analytics - Network Monitoring
8.4
27
Not enough data
8.3
24
Not enough data
Security - Network Monitoring
8.6
29
Not enough data
8.4
28
Not enough data
8.2
28
Not enough data
Network Performance - Network Monitoring
8.2
28
Not enough data
8.4
28
Not enough data
AI Automation - Network Monitoring
7.4
24
Not enough data
7.4
24
Not enough data
7.5
25
Not enough data
Agentic AI - Network Monitoring
7.6
14
Not enough data
7.4
14
Not enough data
7.6
14
Not enough data
7.4
12
Not enough data
7.6
12
Not enough data
7.4
13
Not enough data
7.4
12
Not enough data
Monitoring
Feature Not Available
Not enough data
8.8
123
Not enough data
Feature Not Available
Not enough data
9.2
132
Not enough data
8.1
20
Not enough data
Administration
9.1
128
Not enough data
8.8
113
Not enough data
8.4
108
Not enough data
6.9
17
Not enough data
Analysis
8.8
125
Not enough data
8.9
136
Not enough data
8.7
106
Not enough data
Agentic AI - Cloud Infrastructure Monitoring
5.8
8
Not enough data
5.6
8
Not enough data
5.5
7
Not enough data
5.5
7
Not enough data
5.2
7
Not enough data
5.5
7
Not enough data
AI Automation - Cloud Infrastructure Monitoring
5.2
7
Not enough data
5.5
7
Not enough data
Functionality
8.1
7
Not enough data
8.3
7
Not enough data
9.8
7
Not enough data
Issue Resolution
9.0
7
Not enough data
8.8
7
Not enough data
8.6
7
Not enough data
Management
9.5
7
Not enough data
9.5
7
Not enough data
9.4
8
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Preparation
8.7
44
|
Verified
Not enough data
8.7
42
|
Verified
Not enough data
Feature Not Available
Not enough data
8.5
43
|
Verified
Not enough data
Analysis
8.6
45
|
Verified
Not enough data
9.0
45
|
Verified
Not enough data
8.8
47
|
Verified
Not enough data
8.7
47
|
Verified
Not enough data
8.9
46
|
Verified
Not enough data
8.6
39
|
Verified
Not enough data
Visualization
9.1
47
|
Verified
Not enough data
8.7
44
|
Verified
Not enough data
Agentic AI - Log Analysis
8.7
5
Not enough data
Not enough data
Not enough data
8.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
8.8
93
Not enough data
8.8
96
Not enough data
9.0
98
Not enough data
8.3
71
Not enough data
9.0
95
Not enough data
Response
8.8
96
Not enough data
9.0
92
Not enough data
8.6
89
Not enough data
Agentic AI - Application Performance Monitoring (APM)
6.7
6
Not enough data
7.1
7
Not enough data
6.9
6
Not enough data
7.2
6
Not enough data
6.9
6
Not enough data
Performance
8.6
87
Not enough data
8.5
75
Not enough data
Functionality
8.7
75
Not enough data
8.5
72
Not enough data
8.5
70
Not enough data
8.5
74
Not enough data
Management
8.2
18
Not enough data
8.5
17
Not enough data
8.6
17
Not enough data
9.2
18
Not enough data
8.7
17
Not enough data
Monitoring
9.4
19
Not enough data
8.6
18
Not enough data
9.1
17
Not enough data
Support
9.2
18
Not enough data
9.4
18
Not enough data
8.6
17
Not enough data
Agentic AI - Network Management Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
6.8
54
6.5
49
Agentic AI - IT Alerting
6.4
12
6.4
36
6.1
11
7.0
36
6.1
12
7.1
38
6.3
12
6.6
36
6.0
12
6.1
34
6.0
12
6.6
35
6.0
12
6.6
35
Telemetry Collection & Ingestion - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Observability Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visualization & Dashboards - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Correlation & Root Cause Analysis - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scalability & Ecosystem Integration - Observability
Not enough data
Not enough data
Not enough data
Not enough data
AI Features - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Site24x7 and Uptime.com are categorized as Website Monitoring and IT Alerting
Unique Categories
Uptime.com has no unique categories
Reviews
Reviewers' Company Size
Site24x7
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Uptime.com
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
18.4%
Computer Software
14.6%
Computer & Network Security
10.0%
Financial Services
4.9%
Telecommunications
3.4%
Other
48.8%
Information Technology and Services
18.3%
Computer Software
17.0%
Computer & Network Security
7.3%
Financial Services
6.0%
Retail
3.7%
Other
47.7%
Discussions
Can I pay month on month for the service?
2 Comments
CE
You sure can! You do get a discount if you pay/year though!
Read more
What is a Monitor? What are the lists of Basic and Advanced monitors?
1 Comment
Official Response from Site24x7
Monitor, in this context refers to a Website, Web application, Server, FTP Server running on a specific host/port. Site24x7 checks these monitors to make...Read more
Uptime.com has no more discussions with answers
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