Compare Site24x7 and ThousandEyes 
Featured Products
At a Glance
Market Segments
Mid-Market (44.4% of reviews)
Enterprise (79.7% of reviews)
Entry-Level Pricing
$9/month 11 monitors
No pricing available
Site24x7
Star Rating
(428)4.6 out of 5
Market Segments
Mid-Market (44.4% of reviews)
Pros & Cons
Entry-Level Pricing
$9/month 11 monitors
Browse all 5 pricing plansThousandEyes
Star Rating
(80)4.5 out of 5
Market Segments
Enterprise (79.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ThousandEyesSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that ThousandEyes excels in providing detailed analytics and performance metrics, particularly for diagnosing network issues. Users appreciate its ability to pinpoint where internet or website problems occur quickly, which can save valuable troubleshooting time.
- Users say that Site24x7 offers a user-friendly experience with straightforward implementation. Many find its interface easy to navigate, which enhances their ability to monitor the health of their sites and services effectively.
- According to verified reviews, ThousandEyes stands out for its advanced visibility into network hops during synthetic tests, a feature that many mainstream observability tools lack. This capability is particularly beneficial for enterprises needing in-depth insights into their network performance.
- Reviewers mention that Site24x7 provides timely alerting, which is crucial for teams that need to react quickly to issues. This feature has been highlighted as a significant advantage, helping users maintain service uptime and reliability.
- G2 reviewers note that while ThousandEyes has a strong focus on enterprise-level solutions, it may not be as versatile for mid-market users compared to Site24x7, which is praised for its agentless monitoring capabilities and compatibility with various cloud platforms.
- Users report that both products have solid support quality, but Site24x7 edges out slightly with a higher satisfaction rating. Reviewers appreciate the responsive support team, which enhances their overall experience with the platform.
Pricing
Entry-Level Pricing
Site24x7
Starter
$9/month
11 monitors
10 basic monitors and 1 Advanced monitor at 1 minute polling frequency. Free trial offered for 30 days.
- 10 Websites/Servers
- 1 Application/Synthetic Web transaction
- 5 Network Interfaces
ThousandEyes
No pricing availableFree Trial
Site24x7
Free Trial is available
ThousandEyes
Free Trial is available
Ratings
Meets Requirements
9.1
376
8.9
72
Ease of Use
8.8
384
8.2
74
Ease of Setup
8.9
342
8.2
43
Ease of Admin
8.9
319
8.5
42
Quality of Support
8.7
337
8.6
69
Has the product been a good partner in doing business?
8.9
298
8.9
40
Product Direction (% positive)
9.6
381
9.2
77
Features by Category
Operations
9.1
23
Not enough data
9.1
23
Not enough data
9.6
23
Not enough data
9.3
23
Not enough data
Cost Optimization
8.4
23
Not enough data
8.5
24
Not enough data
8.6
22
Not enough data
Administration
9.3
23
Not enough data
9.7
24
Not enough data
9.2
22
Not enough data
Agentic AI - Cloud Cost Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.9
185
Not enough data
9.2
214
Not enough data
9.3
193
Not enough data
8.8
189
Not enough data
8.9
169
Not enough data
8.9
169
Not enough data
Agentic AI - Website Monitoring
7.7
24
Not enough data
7.3
23
Not enough data
7.6
26
Not enough data
7.5
23
Not enough data
7.3
23
Not enough data
7.4
24
Not enough data
7.5
24
Not enough data
Experience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Digital Experience Monitoring (DEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
9.2
53
Not enough data
9.3
51
Not enough data
8.3
49
Not enough data
8.9
50
Not enough data
8.6
50
Not enough data
8.6
50
Not enough data
Agentic AI - Database Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
9.1
131
8.9
48
9.3
133
8.5
48
8.3
109
Feature Not Available
8.8
109
8.5
40
Monitoring - Network Monitoring
8.3
30
Not enough data
8.1
30
Not enough data
9.3
30
Not enough data
Management
9.0
111
8.5
41
8.8
116
8.7
47
8.4
105
9.0
45
Analytics - Network Monitoring
8.4
27
Not enough data
8.3
24
Not enough data
Security - Network Monitoring
8.6
29
Not enough data
8.4
28
Not enough data
8.2
28
Not enough data
Network Performance - Network Monitoring
8.2
28
Not enough data
8.4
29
Not enough data
AI Automation - Network Monitoring
7.4
24
Not enough data
7.4
24
Not enough data
7.5
25
Not enough data
Agentic AI - Network Monitoring
7.6
14
Not enough data
7.4
14
Not enough data
7.6
14
Not enough data
7.4
12
Not enough data
7.6
12
Not enough data
7.4
13
Not enough data
7.4
12
Not enough data
Monitoring
Feature Not Available
9.2
23
8.8
125
8.7
14
Feature Not Available
8.9
18
9.2
135
9.3
23
8.1
20
Not enough data
Administration
9.1
128
9.0
20
8.8
113
8.9
16
8.5
109
Feature Not Available
7.0
18
Not enough data
Analysis
8.8
126
8.8
23
8.9
138
9.0
24
8.7
106
Feature Not Available
Agentic AI - Cloud Infrastructure Monitoring
5.8
8
Not enough data
5.6
8
Not enough data
5.5
7
Not enough data
5.5
7
Not enough data
5.2
7
Not enough data
5.5
7
Not enough data
AI Automation - Cloud Infrastructure Monitoring
5.2
7
Not enough data
5.5
7
Not enough data
Functionality
8.1
7
Not enough data
8.3
7
Not enough data
9.8
7
Not enough data
Issue Resolution
9.0
7
Not enough data
8.8
7
Not enough data
8.6
7
Not enough data
Management
9.5
7
Not enough data
9.5
7
Not enough data
9.4
8
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Preparation
8.7
44
|
Verified
Not enough data
8.7
42
|
Verified
Not enough data
Feature Not Available
Not enough data
8.5
43
|
Verified
Not enough data
Analysis
8.6
45
|
Verified
Not enough data
9.0
45
|
Verified
Not enough data
8.8
47
|
Verified
Not enough data
8.7
47
|
Verified
Not enough data
8.9
46
|
Verified
Not enough data
8.6
39
|
Verified
Not enough data
Visualization
9.1
47
|
Verified
Not enough data
8.7
44
|
Verified
Not enough data
Agentic AI - Log Analysis
8.7
5
Not enough data
Not enough data
Not enough data
8.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
8.8
93
Not enough data
8.8
96
Not enough data
9.0
98
Not enough data
8.3
72
Not enough data
9.0
96
Not enough data
Response
8.8
96
Not enough data
9.0
93
Not enough data
8.6
90
Not enough data
Agentic AI - Application Performance Monitoring (APM)
6.7
6
Not enough data
7.1
7
Not enough data
6.9
6
Not enough data
7.2
6
Not enough data
6.9
6
Not enough data
Performance
8.6
87
Not enough data
8.5
75
Not enough data
Functionality
8.7
75
Not enough data
8.5
72
Not enough data
8.5
70
Not enough data
8.5
74
Not enough data
Digital Employee Experience (DEX) ManagementHide 12 FeaturesShow 12 Features
Not enough data
Not enough data
Experience
Not enough data
Not enough data
Not enough data
Feature Not Available
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Management
8.2
18
Not enough data
8.5
17
Not enough data
8.6
17
Not enough data
9.2
18
Not enough data
8.7
17
Not enough data
Monitoring
9.4
19
Not enough data
8.6
18
Not enough data
9.1
17
Not enough data
Support
9.2
19
Not enough data
9.4
19
Not enough data
8.6
17
Not enough data
Agentic AI - Network Management Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
6.8
54
Not enough data
Agentic AI - IT Alerting
6.4
12
Not enough data
6.1
11
Not enough data
6.1
12
Not enough data
6.3
12
Not enough data
6.0
12
Not enough data
6.0
12
Not enough data
6.0
12
Not enough data
Telemetry Collection & Ingestion - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Observability Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visualization & Dashboards - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Correlation & Root Cause Analysis - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scalability & Ecosystem Integration - Observability
Not enough data
Not enough data
Not enough data
Not enough data
AI Features - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Site24x7 and ThousandEyes are categorized as Cloud Infrastructure Monitoring, Network Monitoring, and Observability Software
Unique Categories
Site24x7 is categorized as AIOps Platforms, Database Monitoring, Website Monitoring, Cloud Cost Management, Network Management Tools, IT Alerting, Log Analysis, and Application Performance Monitoring (APM)
ThousandEyes is categorized as Digital Employee Experience (DEX) Management and Digital Experience Monitoring (DEM)
Reviews
Reviewers' Company Size
Site24x7
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ThousandEyes
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
18.4%
Computer Software
14.3%
Computer & Network Security
9.8%
Financial Services
5.3%
Telecommunications
3.3%
Other
48.9%
Information Technology and Services
23.1%
Computer Networking
12.8%
Computer & Network Security
10.3%
Computer Software
9.0%
Banking
5.1%
Other
39.7%
Discussions
Can I pay month on month for the service?
2 Comments
CE
You sure can! You do get a discount if you pay/year though!
Read more
What is the use of Site24x7?
1 Comment
DG
It is used to check on whether the website is working well or not and it also provides status of the website if it goes down for any reason and provides...Read more
ThousandEyes has no discussions with answers
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