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At a Glance
Market Segments
Mid-Market (44.9% of reviews)
Mid-Market (49.3% of reviews)
Entry-Level Pricing
$9/month 11 monitors
No pricing available
Site24x7
Star Rating
(388)4.6 out of 5
Market Segments
Mid-Market (44.9% of reviews)
Pros & Cons
Entry-Level Pricing
$9/month 11 monitors
Browse all 5 pricing plansSumo Logic
Star Rating
(372)4.4 out of 5
Market Segments
Mid-Market (49.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Sumo LogicSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Sumo Logic excels in Cloud Observability with a score of 8.5, matching Site24x7, but reviewers mention that Site24x7's Real-Time Monitoring for Cloud Infrastructure is significantly stronger at 9.3, providing more comprehensive insights into cloud performance.
- Reviewers mention that Site24x7 outperforms Sumo Logic in Database Monitoring, scoring 8.9 compared to Sumo Logic's 8.6. Users appreciate Site24x7's ability to provide detailed insights into database performance, which is crucial for maintaining application efficiency.
- Users on G2 highlight that Site24x7's Incident Alerting feature scores 9.0, while Sumo Logic's is slightly lower at 8.6. Reviewers say that Site24x7's alerts are more customizable and timely, which helps teams respond faster to issues.
- Reviewers mention that Sumo Logic's AI/ML Assistance scores 7.2, indicating room for improvement, while Site24x7 shines with a score of 8.5. Users report that Site24x7's machine learning capabilities provide better anomaly detection and predictive insights.
- Users say that Sumo Logic's Ease of Use score of 8.2 is decent, but Site24x7's score of 8.9 indicates a more user-friendly interface. Reviewers appreciate Site24x7's intuitive design, which simplifies navigation and reduces the learning curve for new users.
- G2 users report that while both products have similar Total Number of Reviews (332 for Sumo Logic and 331 for Site24x7), Site24x7's higher Product Direction score of 9.6 suggests a more promising roadmap and commitment to future enhancements, which is a key consideration for long-term users.
Pricing
Entry-Level Pricing
Site24x7
Starter
$9/month
11 monitors
10 basic monitors and 1 Advanced monitor at 1 minute polling frequency. Free trial offered for 30 days.
- 10 Websites/Servers
- 1 Application/Synthetic Web transaction
- 5 Network Interfaces
Sumo Logic
No pricing availableFree Trial
Site24x7
Free Trial is available
Sumo Logic
Free Trial is available
Ratings
Meets Requirements
9.1
339
8.8
322
Ease of Use
8.9
346
8.2
328
Ease of Setup
8.9
305
8.3
162
Ease of Admin
8.9
294
8.4
111
Quality of Support
8.7
309
8.6
274
Has the product been a good partner in doing business?
8.9
275
8.7
108
Product Direction (% positive)
9.6
344
8.8
318
Features by Category
Operations
9.1
23
Not enough data
9.1
23
Not enough data
9.6
23
Not enough data
9.3
23
Not enough data
Cost Optimization
8.4
23
Not enough data
8.5
24
Not enough data
8.6
22
Not enough data
Administration
9.3
23
Not enough data
9.7
24
Not enough data
9.2
22
Not enough data
Agentic AI - Cloud Cost Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.9
180
Not enough data
9.2
191
Not enough data
9.3
180
Not enough data
8.9
178
Not enough data
8.9
164
Not enough data
8.9
167
Not enough data
Agentic AI - Website Monitoring
7.6
23
Not enough data
7.3
23
Not enough data
7.2
23
Not enough data
7.5
23
Not enough data
7.3
23
Not enough data
7.3
23
Not enough data
7.4
23
Not enough data
Functionality
9.2
50
Not enough data
9.3
49
Not enough data
8.3
48
Not enough data
8.9
48
Not enough data
8.5
48
Not enough data
8.5
48
Not enough data
Agentic AI - Database Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
9.1
128
Not enough data
9.3
128
Not enough data
8.3
109
Not enough data
8.8
108
Not enough data
Monitoring - Network Monitoring
8.3
30
Not enough data
8.1
30
Not enough data
9.3
29
Not enough data
Management
9.0
110
Not enough data
8.8
114
Not enough data
8.4
105
Not enough data
Analytics - Network Monitoring
8.4
27
Not enough data
8.3
24
Not enough data
Security - Network Monitoring
8.6
29
Not enough data
8.4
28
Not enough data
8.2
28
Not enough data
Network Performance - Network Monitoring
8.2
28
Not enough data
8.4
28
Not enough data
AI Automation - Network Monitoring
7.4
24
Not enough data
7.4
24
Not enough data
7.5
25
Not enough data
Agentic AI - Network Monitoring
7.6
14
Not enough data
7.4
14
Not enough data
7.4
13
Not enough data
7.4
12
Not enough data
7.6
12
Not enough data
7.4
13
Not enough data
7.4
12
Not enough data
Monitoring
Feature Not Available
8.8
39
8.8
123
8.5
37
Feature Not Available
8.8
39
9.2
132
8.8
36
8.1
20
Not enough data
Administration
9.1
127
8.2
38
8.8
113
8.2
35
8.4
108
8.2
35
6.9
17
Not enough data
Analysis
8.8
125
8.8
39
8.9
134
8.9
39
8.7
105
8.6
34
Agentic AI - Cloud Infrastructure Monitoring
5.8
8
Not enough data
5.6
8
9.0
5
5.5
7
Not enough data
5.5
7
Not enough data
5.2
7
Not enough data
5.5
7
Not enough data
AI Automation - Cloud Infrastructure Monitoring
5.2
7
Not enough data
5.5
7
Not enough data
Functionality
8.1
7
Not enough data
8.3
7
Not enough data
9.8
7
Not enough data
Issue Resolution
9.0
7
Not enough data
8.8
7
Not enough data
8.6
7
Not enough data
Management
9.5
7
Not enough data
9.5
7
Not enough data
9.4
8
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
Not enough data
8.3
64
Not enough data
8.3
64
Not enough data
8.3
64
Monitoring and Management
Not enough data
7.6
64
Not enough data
7.8
63
Not enough data
8.4
64
Agentic AI - Log Monitoring
Not enough data
6.8
10
Not enough data
7.0
9
Not enough data
7.0
9
Not enough data
7.1
8
Not enough data
6.7
8
Not enough data
7.1
8
Not enough data
7.2
9
Activity Monitoring
Not enough data
8.8
23
Not enough data
8.5
19
Not enough data
9.0
20
Not enough data
8.8
19
Security
Not enough data
8.2
19
Not enough data
8.8
20
Not enough data
8.3
19
Administration
Not enough data
8.8
18
Not enough data
8.6
19
Not enough data
8.8
16
Agentic AI - Cloud Security Monitoring and Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Preparation
8.7
44
|
Verified
8.3
56
|
Verified
8.7
42
|
Verified
8.1
52
|
Verified
Feature Not Available
7.7
53
|
Verified
8.5
43
|
Verified
8.1
50
|
Verified
Analysis
8.6
45
|
Verified
8.2
52
|
Verified
9.0
45
|
Verified
7.6
53
|
Verified
8.8
47
|
Verified
8.2
53
|
Verified
8.7
47
|
Verified
8.5
57
|
Verified
8.9
46
|
Verified
8.1
57
|
Verified
8.6
39
|
Verified
8.2
51
|
Verified
Visualization
9.1
47
|
Verified
8.1
54
|
Verified
8.7
44
|
Verified
8.1
55
|
Verified
Agentic AI - Log Analysis
8.7
5
6.1
11
Not enough data
6.5
10
8.7
5
7.2
10
Not enough data
7.0
10
Not enough data
6.4
11
Not enough data
6.1
9
Not enough data
5.9
9
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
8.8
93
8.3
40
8.8
96
8.5
41
9.0
98
8.3
41
8.3
71
7.4
39
9.0
95
8.2
39
Response
8.8
96
8.3
41
9.0
92
8.6
43
8.5
88
8.2
42
Agentic AI - Application Performance Monitoring (APM)
6.7
6
7.0
16
7.1
7
7.7
16
6.9
6
6.9
13
7.2
6
7.5
17
6.9
6
7.2
15
Performance
8.6
87
8.2
45
8.5
75
8.3
41
Functionality
8.7
75
7.9
40
8.5
72
7.8
40
8.5
70
8.0
40
8.5
74
8.5
40
Alerts management
Not enough data
7.0
11
Not enough data
7.5
12
Not enough data
7.1
13
Monitoring
Not enough data
7.0
11
Not enough data
7.3
10
Not enough data
7.7
11
Not enough data
8.2
12
Automation
Not enough data
7.3
10
Not enough data
7.4
12
Analysis
Not enough data
7.9
14
Not enough data
6.5
11
Not enough data
7.1
12
Not enough data
7.1
12
Issue Resolution
Not enough data
7.0
11
Not enough data
7.0
11
Not enough data
6.5
12
Management
8.1
17
Not enough data
8.5
17
Not enough data
8.6
17
Not enough data
9.1
17
Not enough data
8.7
17
Not enough data
Monitoring
9.3
17
Not enough data
8.6
18
Not enough data
9.1
17
Not enough data
Support
9.1
17
Not enough data
9.4
18
Not enough data
8.9
16
Not enough data
Agentic AI - Network Management Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
6.8
54
Not enough data
Agentic AI - IT Alerting
6.4
12
Not enough data
6.1
11
Not enough data
6.1
12
Not enough data
6.3
12
Not enough data
6.0
12
Not enough data
6.0
12
Not enough data
6.0
12
Not enough data
Telemetry Collection & Ingestion - Observability
Not enough data
6.9
6
Not enough data
6.7
6
Agentic AI - Observability Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visualization & Dashboards - Observability
Not enough data
6.7
6
Not enough data
5.7
5
Not enough data
6.9
6
Correlation & Root Cause Analysis - Observability
Not enough data
7.8
6
Not enough data
6.7
5
Not enough data
6.7
5
Scalability & Ecosystem Integration - Observability
Not enough data
7.5
6
Not enough data
7.9
7
AI Features - Observability
Not enough data
6.3
5
Not enough data
7.8
6
Not enough data
6.9
6
Response
Not enough data
7.8
72
Not enough data
8.2
73
Not enough data
7.4
67
Not enough data
7.7
67
Records
Not enough data
8.8
91
Not enough data
8.3
81
Not enough data
8.3
79
Management
Not enough data
8.6
90
Not enough data
8.0
69
Not enough data
8.2
74
Generative AI
Not enough data
7.1
14
Not enough data
7.6
16
Cloud Visibility
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Identity
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Information and Event Management (SIEM)Hide 14 FeaturesShow 14 Features
Not enough data
8.6
63
Network Management
Not enough data
9.1
59
|
Verified
Not enough data
7.9
54
|
Verified
Not enough data
9.3
60
|
Verified
Incident Management
Not enough data
8.8
60
|
Verified
Not enough data
8.2
53
|
Verified
Not enough data
8.5
52
|
Verified
Security Intelligence
Not enough data
8.4
51
|
Verified
Not enough data
8.0
49
|
Verified
Not enough data
8.8
52
|
Verified
Not enough data
8.9
54
|
Verified
Agentic AI - Security Information and Event Management (SIEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Orchestration, Automation, and Response (SOAR)Hide 11 FeaturesShow 11 Features
Not enough data
8.4
14
Automation
Not enough data
8.3
14
Not enough data
8.1
14
Not enough data
8.6
13
Not enough data
8.5
14
Orchestration
Not enough data
8.1
14
Not enough data
8.6
12
Not enough data
8.3
13
Not enough data
8.5
13
Response
Not enough data
8.6
12
Not enough data
8.2
13
Not enough data
8.3
14
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Site24x7 and Sumo Logic are categorized as Cloud Infrastructure Monitoring, Log Analysis, Application Performance Monitoring (APM), and Observability Software
Unique Categories
Site24x7 is categorized as AIOps Platforms, Database Monitoring, Website Monitoring, Cloud Cost Management, Network Management Tools, IT Alerting, and Network Monitoring
Reviews
Reviewers' Company Size
Site24x7
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sumo Logic
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
19.2%
Computer Software
15.0%
Computer & Network Security
10.0%
Financial Services
4.7%
Telecommunications
2.9%
Other
48.3%
Information Technology and Services
21.4%
Computer Software
18.6%
Financial Services
7.0%
Retail
4.5%
Internet
2.5%
Other
45.9%
Discussions
Can I pay month on month for the service?
2 Comments
CE
You sure can! You do get a discount if you pay/year though!
Read more
What is a Monitor? What are the lists of Basic and Advanced monitors?
1 Comment
Official Response from Site24x7
Monitor, in this context refers to a Website, Web application, Server, FTP Server running on a specific host/port. Site24x7 checks these monitors to make...Read more
Sumo Logic has no more discussions with answers
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