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Compare Sinch and Twilio Verify 
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At a Glance
Market Segments
Small-Business (38.7% of reviews)
Small-Business (52.9% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Sinch
Star Rating
(33)3.9 out of 5
Market Segments
Small-Business (38.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about SinchTwilio Verify
Star Rating
(68)4.6 out of 5
Market Segments
Small-Business (52.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Twilio VerifySummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Sinch has a lower ease of setup score (6.7) compared to Twilio Verify API (9.1), indicating that Twilio's onboarding process is more user-friendly and streamlined.
- Reviewers mention that Twilio Verify API excels in quality of support with a score of 8.7, while Sinch falls short with a score of 6.8, suggesting that Twilio provides more responsive and helpful customer service.
- G2 users highlight that Sinch's SMS-based authentication is rated at 9.2, but Twilio Verify API offers a broader range of authentication types, including mobile-push and biometric factors, which are rated highly (9.3 and 9.1 respectively), making Twilio a more versatile choice.
- Users on G2 report that Sinch struggles with documentation, scoring only 7.0, while Twilio Verify API's documentation is more comprehensive, contributing to a smoother integration experience.
- Reviewers say that Twilio Verify API has a higher score in product direction (8.5) compared to Sinch (7.3), indicating that users feel more confident in Twilio's future development and feature enhancements.
- Users report that Sinch's community support is notably low at 5.0, which may hinder users seeking peer assistance, whereas Twilio Verify API benefits from a more active community, enhancing user experience and problem-solving capabilities.
Pricing
Entry-Level Pricing
Sinch
No pricing availableTwilio Verify
No pricing availableFree Trial
Sinch
Free Trial is available
Twilio Verify
No trial information availableRatings
Meets Requirements
7.6
23
9.5
55
Ease of Use
7.7
25
9.3
57
Ease of Setup
6.7
20
9.1
13
Ease of Admin
6.7
16
8.8
13
Quality of Support
6.9
25
8.7
36
Has the product been a good partner in doing business?
6.8
17
9.3
12
Product Direction (% positive)
7.2
21
8.5
56
Features by Category
Authentication type
Not enough data
9.2
13
|
Verified
Not enough data
8.0
9
|
Verified
Not enough data
9.2
8
Not enough data
8.8
10
Not enough data
9.3
17
|
Verified
Not enough data
9.1
15
|
Verified
Not enough data
9.3
14
|
Verified
Not enough data
8.8
10
|
Verified
Functionality
Not enough data
9.4
21
|
Verified
Not enough data
9.3
17
|
Verified
Implementation
Not enough data
9.5
21
|
Verified
Not enough data
8.0
10
|
Verified
Not enough data
Feature Not Available
Functionality
7.1
11
Not enough data
7.6
11
Not enough data
6.7
10
Not enough data
Support
6.7
11
Not enough data
5.0
10
Not enough data
6.2
11
Not enough data
Platform Basics - Phone Verification
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Features - Phone Verification
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Phone Verification
Not enough data
Not enough data
Conversational AI - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform integration - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics and Reporting - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Messaging - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security / Verification - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics / Deliverability - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI - RCS Business Messaging
Not enough data
Not enough data
Categories
Categories
Shared Categories
Sinch and Twilio Verify are categorized as Phone Verification
Unique Categories
Sinch is categorized as SAP Store, Communication Platform as a Service (CPaaS), RCS Business Messaging, and Conversational Commerce Platforms
Twilio Verify is categorized as Multi-Factor Authentication (MFA)
Reviews
Reviewers' Company Size
Sinch
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Twilio Verify
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
19.4%
Telecommunications
16.1%
Information Technology and Services
16.1%
Retail
6.5%
Non-Profit Organization Management
6.5%
Other
35.5%
Computer Software
23.5%
Information Technology and Services
17.6%
Security and Investigations
4.4%
Marketing and Advertising
4.4%
Higher Education
4.4%
Other
45.6%
Discussions
Sinch has no discussions with answers
Which is better Authy or Google Authenticator?
2 Comments
EP
Authy Seems better as you can access it on a different device with a master password in case you delete or other things happen to the app. Read more
What does Authy work with?
1 Comment
EB
Authy works on Mobile Device, Mac or PC, Smart Watches, etc.Read more
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