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# Sinch vs Stream Chat Comparison - What are their main differences?

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SinchStream Chat[+ Add Product](#)

Pricing

**Sinch**
Free Trial

No pricing available

**Stream Chat**
Free Trial

**Free** Per Month · Build

**Starting at $399.00** Per Month · Start

**Starting at $599.00** Per Month · Elevate

**Contact Us** Per Year · Enterprise

Show more

**Pricing Insights**
from reviews

Perceived Cost

**Sinch**
$$$$$

**Stream Chat**
$$$$$

Average Discount

**Sinch**
Not enough reviews yet

**Stream Chat**
Not enough reviews yet

Uncover valuable pricing insights from real user feedback to improve your shopping experience.
See it for free

Time to Implement

**Sinch** 6 months
Based on 100 responses

**Stream Chat** 6 months
Based on 100 responses

Return on Investment

**Sinch** 6 months
Based on 100 responses

**Stream Chat** 6 months
Based on 100 responses

 ![Sinch](https://images.g2crowd.com/uploads/product/hd_favicon/108afbd3f65549e05d8419c3a5d59f59/sinch.svg "Sinch")

 ![Stream Chat](https://images.g2crowd.com/uploads/product/hd_favicon/d34f5fd26fabb2236cebfde6bd7cb0ee/stream-chat.svg "Stream Chat")

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**Pros & Cons**
from reviews

**Sinch**
[
Connectivity (2)
](https://www.g2.com/products/sinch/reviews?filters%5Bsentiment_snippet%5D=2048549&qs=pros-and-cons#reviews)[
Ease of Use (2)
](https://www.g2.com/products/sinch/reviews?filters%5Bsentiment_snippet%5D=1515136&qs=pros-and-cons#reviews)[
Call Issues (1)
](https://www.g2.com/products/sinch/reviews?filters%5Bsentiment_snippet%5D=2001054&qs=pros-and-cons#reviews)[
Complex Features (1)
](https://www.g2.com/products/sinch/reviews?filters%5Bsentiment_snippet%5D=2244910&qs=pros-and-cons#reviews)

**Stream Chat**
[
Ease of Use (6)
](https://www.g2.com/products/stream-chat/reviews?filters%5Bsentiment_snippet%5D=1920699&qs=pros-and-cons#reviews)[
Integrations (4)
](https://www.g2.com/products/stream-chat/reviews?filters%5Bsentiment_snippet%5D=1920931&qs=pros-and-cons#reviews)[
Analytics Limitations (2)
](https://www.g2.com/products/stream-chat/reviews?filters%5Bsentiment_snippet%5D=2345300&qs=pros-and-cons#reviews)[
Cost Limitations (2)
](https://www.g2.com/products/stream-chat/reviews?filters%5Bsentiment_snippet%5D=1921155&qs=pros-and-cons#reviews)

Integrations

**Sinch**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_5a7938ffd6497884772dc39786f9e1e2/adobe-campaign.png "Product Avatar Image")

Adobe Campaign

](https://www.g2.com/products/adobe-campaign/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d6b6650425eafc5c72f230cad744ad29/adobe-journey-optimizer.png "Product Avatar Image")

Adobe Journey Optimizer

](https://www.g2.com/products/adobe-journey-optimizer/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_07314eda85557677e4abd7e6334ea397/asterisk.png "Product Avatar Image")

Asterisk

](https://www.g2.com/products/asterisk/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_92f791c125019514c13f2138425a640b/hubspot-sales-hub.png "Product Avatar Image")

HubSpot Sales Hub

](https://www.g2.com/products/hubspot-sales-hub/reviews)[
View all
](https://www.g2.com/products/sinch/integrations)

**Stream Chat**
Not enough data

Screenshots

**Sinch**
 ![Sinch screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1586147/Sinch-Build-Dashboard.png)

**Stream Chat**
 ![Stream Chat screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1817947/AI-Chat.png)

**Ratings**
from reviews

Meets Requirements

**Sinch**

**7.6** /10

Based on 25 responses

**Stream Chat**

**9.2** /10

Based on 35 responses

Ease of Use

**Sinch**

**7.5** /10

Based on 27 responses

**Stream Chat**

**9.0** /10

Based on 34 responses

Ease of Setup

**Sinch**

**6.5** /10

Based on 22 responses

**Stream Chat**

**8.7** /10

Based on 24 responses

Ease of Admin

**Sinch**

**6.7** /10

Based on 16 responses

**Stream Chat**

**8.9** /10

Based on 20 responses

Quality of Support

**Sinch**

**6.7** /10

Based on 27 responses

**Stream Chat**

**9.0** /10

Based on 35 responses

Has the product been a good partner in doing business?

**Sinch**

**6.8** /10

Based on 17 responses

**Stream Chat**

**9.5** /10

Based on 19 responses

Product Direction (% positive)

**Sinch**

**6.8** /10

Based on 22 responses

**Stream Chat**

**9.6** /10

Based on 32 responses

**Features**
ratings from reviews

Communication Platform as a Service (CPaaS)

**6.5** /10

Based on 15 responses

**8.5** /10

Based on 23 responses

User Insights

**Reviewers' Company Size**

Small-Business(50 or fewer emp.)
39.4%

Mid-Market(51-1000 emp.)
39.4%

Enterprise(\> 1000 emp.)
21.2%

Small-Business(50 or fewer emp.)
39.4%

Mid-Market(51-1000 emp.)
39.4%

Enterprise(\> 1000 emp.)
21.2%

Small-Business(50 or fewer emp.)
64.2%

Mid-Market(51-1000 emp.)
22.6%

Enterprise(\> 1000 emp.)
13.2%

Small-Business(50 or fewer emp.)
64.2%

Mid-Market(51-1000 emp.)
22.6%

Enterprise(\> 1000 emp.)
13.2%

**Reviewers' Industry**

[![Sinch](https://images.g2crowd.com/uploads/product/hd_favicon/108afbd3f65549e05d8419c3a5d59f59/sinch.svg "Sinch")](https://www.g2.com/products/sinch/reviews)
Sinch

Computer Software
18.2%

Telecommunications
15.2%

Information Technology and Services
15.2%

Retail
6.1%

Non-Profit Organization Management
6.1%

Other
39.4%

[![Stream Chat](https://images.g2crowd.com/uploads/product/hd_favicon/d34f5fd26fabb2236cebfde6bd7cb0ee/stream-chat.svg "Stream Chat")](https://www.g2.com/products/stream-chat/reviews)
Stream Chat

Information Technology and Services
13.2%

Computer Software
11.3%

Health, Wellness and Fitness
9.4%

Education Management
5.7%

Automotive
5.7%

Other
54.7%

Alternatives

**Sinch Alternatives**

 ![Vonage Communications APIs](https://images.g2crowd.com/uploads/product/hd_favicon/2e3d95995bfd345d17b179df3141db83/vonage-communications-apis.svg "Vonage Communications APIs")

[
Vonage Communications APIs
](/products/vonage-communications-apis/reviews)

 ![Twilio](https://images.g2crowd.com/uploads/product/hd_favicon/1487565692/twilio.svg "Twilio")

[
Twilio
](/products/twilio/reviews)

 ![Plivo](https://images.g2crowd.com/uploads/product/hd_favicon/0219be4caa38f6525d39454d85265b89/plivo.svg "Plivo")

[
Plivo
](/products/plivo/reviews)

 ![Infobip](https://images.g2crowd.com/uploads/product/hd_favicon/d0897b715156f54e22c51b8efb5b0e9d/infobip.svg "Infobip")

[
Infobip
](/products/infobip/reviews)

**Stream Chat Alternatives**

 ![Sendbird](https://images.g2crowd.com/uploads/product/hd_favicon/4b909aeb048d0c11871204a38025ba68/sendbird.svg "Sendbird")

[
Sendbird
](/products/sendbird/reviews)

 ![Twilio](https://images.g2crowd.com/uploads/product/hd_favicon/1487565692/twilio.svg "Twilio")

[
Twilio
](/products/twilio/reviews)

 ![Vonage Communications APIs](https://images.g2crowd.com/uploads/product/hd_favicon/2e3d95995bfd345d17b179df3141db83/vonage-communications-apis.svg "Vonage Communications APIs")

[
Vonage Communications APIs
](/products/vonage-communications-apis/reviews)

 ![Rocket.Chat](https://images.g2crowd.com/uploads/product/hd_favicon/53040764d390ae2c9fb8f8bde33f1bf1/rocket-chat.svg "Rocket.Chat")

[
Rocket.Chat
](/products/rocket-chat/reviews)

## Sinch vs Stream Chat

When assessing the two solutions, reviewers found Stream Chat easier to use, set up, and administer. Reviewers also preferred doing business with Stream Chat overall.

- Reviewers felt that Stream Chat meets the needs of their business better than Sinch.
- When comparing quality of ongoing product support, reviewers felt that Stream Chat is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Stream Chat over Sinch.