G2 reviewers report that SimplyBook.me excels in user-friendliness, with many users highlighting how easy it is to navigate and set up. One user mentioned, "Everything is so easy to figure out," which suggests a smooth onboarding experience for new users.
Users say Vagaro stands out for its comprehensive features, particularly in the spa and salon management space. Reviewers appreciate functionalities like text messaging reminders and the ability to integrate with medical services, making it a versatile choice for businesses in those sectors.
According to verified reviews, SimplyBook.me is praised for its customization options, allowing users to tailor the platform to their specific needs. One user noted the "many possibilities to configurate yourself," which can be a significant advantage for small businesses looking for flexibility.
Reviewers mention that Vagaro's customer support is a strong point, with users reporting great assistance when facing issues, such as logging into their accounts. This level of support can be crucial for businesses that rely on timely help to resolve technical difficulties.
Users highlight that while SimplyBook.me has a lower overall market presence, it still meets the needs of small businesses effectively, with a high satisfaction score. One user shared that it transformed their appointment management from a "juggling act" to a streamlined process.
G2 reviewers indicate that Vagaro, despite its higher G2 Score, has a slightly lower rating in terms of ease of administration. Users have noted that while it offers many features, the administrative tasks can be less intuitive compared to SimplyBook.me, which may affect daily usability for some businesses.
Providing different services and booking them here.Read more
What kind of support does Vagaro provide?
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Official Response from Vagaro
Our experienced team of Customer Support Specialists are always ready to help! Assistance is available within 24 hours by email (support@vagaro.com), or on...Read more
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