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Compare Simplify360 and Sprinklr Social 
Featured Products
At a Glance
Market Segments
Small-Business (47.8% of reviews)
Enterprise (48.7% of reviews)
Entry-Level Pricing
No pricing available
$2,800.00 1 User Per Year
Simplify360
Star Rating
(23)4.3 out of 5
Market Segments
Small-Business (47.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Simplify360Sprinklr Social
Star Rating
(1,154)4.1 out of 5
Market Segments
Enterprise (48.7% of reviews)
Pros & Cons
Entry-Level Pricing
$2,800.00 1 User Per Year
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Sprinklr Social excels in providing a comprehensive, unified platform for managing social media. Users appreciate its ability to centralize multiple social channels, allowing them to schedule posts and review engagement from a single dashboard, which significantly enhances productivity.
- Users say that Simplify360 stands out for its user-friendly interface and ease of integration. Many find it particularly helpful for customer service, with features like automated tagging making it easier to manage interactions across various social media platforms.
- According to verified reviews, Sprinklr Social has a higher overall satisfaction score, indicating that users feel it meets their needs more effectively, especially in enterprise-scale social management. Reviewers highlight its intuitive design and professional interface as key benefits.
- Reviewers mention that while Simplify360 is praised for its ease of use, it has a significantly lower number of reviews compared to Sprinklr Social, which may suggest less widespread adoption or experience in the market. This could impact the reliability of user feedback.
- G2 reviewers note that Sprinklr Social's implementation process is generally smooth, but some users have reported challenges in configuration, which can affect how well it aligns with specific workflows. This contrasts with Simplify360, where users find the setup process to be straightforward and quick.
- Users say that while both platforms offer valuable features, Sprinklr Social's advanced capabilities in social measurement and brand monitoring are particularly noteworthy, with users appreciating the depth of insights it provides compared to Simplify360's more basic offerings.
Pricing
Entry-Level Pricing
Simplify360
No pricing availableSprinklr Social
Essentials- Growth Package
$2,800.00
1 User Per Year
The Standard Plan offers essential social media management
features tailored for smaller teams, focusing on basic listening,
publishing, engagement, and reporting. Powered by AI-driven
capabilities, it enables teams to monitor online conversations,
schedule and distribute content, manage audience interactions,
and track performance efficiently. Designed for those handling
fundamental social media operations, this plan helps streamline
workflows and enhance strategy with simple yet effective tools.
Ideal for businesses seeking a solid foundation in scalable, AIenhanced social media management
- Cross Module
- Social Publishing and Engagement
- Social Listening
Free Trial
Simplify360
No trial information availableSprinklr Social
Free Trial is available
Ratings
Meets Requirements
8.6
20
8.1
955
Ease of Use
8.8
21
7.5
972
Ease of Setup
8.8
18
7.0
581
Ease of Admin
8.3
7
7.3
428
Quality of Support
8.4
20
7.7
899
Has the product been a good partner in doing business?
8.8
7
8.0
413
Product Direction (% positive)
8.8
20
8.0
935
Features by Category
Social Analytics
Not enough data
7.1(won by default)
361
Not enough data
Feature Not Available
Not enough data
8.2(won by default)
435
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.1(won by default)
223
Not enough data
7.1(won by default)
228
Reports & Dashboards
Not enough data
8.1(won by default)
439
Not enough data
8.0(won by default)
440
Not enough data
8.2(won by default)
432
Not enough data
Feature Not Available
Agentic AI - Social Media Analytics
Not enough data
6.4(won by default)
39
Not enough data
6.5(won by default)
39
Not enough data
6.2(won by default)
38
Not enough data
6.0(won by default)
38
Not enough data
6.5(won by default)
38
Content & Collaboration
Not enough data
8.5
339
Not enough data
8.0
329
Not enough data
7.6
307
Not enough data
7.9
330
Not enough data
7.9
340
Not enough data
7.3
234
Social Management
Not enough data
8.2
549
Not enough data
8.5
530
Not enough data
Feature Not Available
Not enough data
8.3
558
Not enough data
7.3
413
Not enough data
7.4
241
Not enough data
7.3
199
Agentic AI - Social Media Management
Not enough data
6.4
56
Not enough data
6.6
55
Not enough data
6.5
55
Not enough data
6.3
55
Not enough data
6.5
55
Not enough data
6.4
53
Not enough data
6.4
52
Collection
Not enough data
Feature Not Available
Not enough data
7.4
47
|
Verified
Not enough data
Feature Not Available
Not enough data
8.4
56
|
Verified
Not enough data
Feature Not Available
Agentic AI - Review Management
Not enough data
7.2
10
Not enough data
7.3
10
Moderation
Not enough data
7.8
48
|
Verified
Not enough data
Feature Not Available
Not enough data
8.2
46
|
Verified
Use Cases
Not enough data
7.5
46
|
Verified
Not enough data
7.6
45
|
Verified
Not enough data
8.1
51
|
Verified
Administration
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
53
|
Verified
Not enough data
8.3
54
|
Verified
Not enough data
7.3
45
|
Verified
Display Options
Not enough data
7.1
44
|
Verified
Not enough data
Feature Not Available
Not enough data
7.1
51
|
Verified
Not enough data
Feature Not Available
Generative AI
Not enough data
Feature Not Available
Content Sharing
Not enough data
7.4
30
Not enough data
7.9
29
Not enough data
7.5
29
Not enough data
Feature Not Available
Content Dashboard
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Analytics
Not enough data
7.8
29
Not enough data
Feature Not Available
Not enough data
6.9
28
Not enough data
Feature Not Available
Platform
Not enough data
6.6
27
Not enough data
6.4
28
Not enough data
7.3
28
Not enough data
7.2
27
Agentic AI - Employee Advocacy
Not enough data
6.3
5
Not enough data
7.0
5
Not enough data
7.7
5
Monitoring & Listening
9.2
8
8.2
403
8.0
9
7.0
334
8.7
9
8.3
156
7.6
9
8.2
159
8.0
9
7.5
156
8.0
9
7.5
147
Agentic AI - Social Media Listening Tools
Not enough data
6.9
30
Not enough data
6.7
30
Not enough data
6.7
30
Not enough data
6.6
31
Not enough data
7.2
32
Data Management & Analysis
8.3
9
7.1
364
8.5
9
8.3
405
8.9
9
7.9
158
7.4
9
7.7
149
Content
Not enough data
8.0
57
Not enough data
7.7
55
Not enough data
8.2
56
Not enough data
7.5
54
Engagement
Not enough data
6.9
53
Not enough data
7.2
52
Not enough data
7.9
53
Not enough data
7.1
50
Not enough data
7.8
52
Social Shopping
Not enough data
Feature Not Available
Not enough data
6.9
50
Not enough data
Feature Not Available
Not enough data
7.3
51
Analytics
Not enough data
Feature Not Available
Not enough data
8.3
52
Not enough data
7.9
51
Generative AI
8.1
13
6.9
133
8.6
13
Feature Not Available
Process
8.2
16
8.2
264
8.6
16
7.7
241
8.4
15
8.2
247
Channels
8.8
16
7.5
196
8.1
14
8.7
278
8.2
13
7.5
189
7.7
13
6.8
177
8.1
14
7.3
185
Insight
8.8
13
7.6
198
8.3
14
8.4
275
8.0
15
7.9
223
7.7
14
7.7
233
Conversational AI - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform integration - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics and Reporting - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Simplify360 and Sprinklr Social are categorized as Social Media Listening Tools and Social Customer Service
Unique Categories
Simplify360 has no unique categories
Sprinklr Social is categorized as Conversational Commerce Platforms, Social Commerce Platforms, SAP Store, Employee Advocacy, Social Media Analytics, Social Media Suites, Social Media Management, Review Management, and AI Customer Support Agents
Reviews
Reviewers' Company Size
Simplify360
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sprinklr Social
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
17.4%
Information Technology and Services
8.7%
Consumer Services
8.7%
Consumer Goods
8.7%
Manufacturing
4.3%
Other
52.2%
Marketing and Advertising
15.0%
Information Technology and Services
5.8%
Retail
4.7%
Financial Services
4.4%
Consumer Services
4.3%
Other
65.7%
Alternatives
Discussions
What is Simplify360 used for?
1 Comment
Official Response from Simplify360
Simplify360 is the leading Digital Customer Experience Platform with a goal #beyondORM #beyondListening take control. We have been helping brands and...Read more
Simplify360 has no more discussions with answers
What is the best way to find hashtags that are getting traffic.
1 Comment
TS
semrush.com is Great!
You pay for what ya get if ya get meRead more
Sprinklr Social has no more discussions with answers
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