Compare SimpleTexting and Twilio
At a Glance
Market Segments
Small-Business (74.1% of reviews)
Small-Business (51.6% of reviews)
Entry-Level Pricing
$39.00 Per Month
No pricing available
SimpleTexting
Star Rating
(642)4.7 out of 5
Market Segments
Small-Business (74.1% of reviews)
Pros & Cons
Entry-Level Pricing
$39.00 Per Month
Free Trial is available
Browse all 6 pricing plans
Twilio
Star Rating
(518)4.1 out of 5
Market Segments
Small-Business (51.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Twilio
Summary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Twilio excels in reliability and scalability, with users praising its well-documented APIs and easy integration for messaging and notifications. One user noted, "I love Twilio's reliability, scalability, and easy API integration," highlighting its effectiveness for app notifications.
- Users say SimpleTexting stands out for its user-friendly interface and ease of setup. Reviewers appreciate how quickly they can navigate the platform and send messages, with one stating, "It was very easy to set up and the ease of use make it a great tool."
- According to verified reviews, Twilio has a strong presence in the small business market, with over half of its reviews coming from this segment. This suggests that it is well-suited for smaller companies looking for robust SMS solutions.
- Reviewers mention that SimpleTexting's customer support is highly responsive and helpful, with users noting, "It was easy to contact the sales and support team." This level of support can be crucial for businesses that need quick assistance.
- G2 reviewers highlight that while Twilio has a solid overall rating, it faces challenges in ease of use compared to SimpleTexting. Users have rated Twilio lower in this area, indicating that some may find it less intuitive than its competitor.
- Users report that both platforms have their strengths, but SimpleTexting's higher satisfaction ratings suggest it may be a better fit for those prioritizing ease of use and customer support. One user remarked, "Love the features and the layout to get done whatever I need," emphasizing its practical usability.
Pricing
Entry-Level Pricing
SimpleTexting
500 Credits
$39.00
Per Month
500 Outgoing Text Messages
- Mass texting
- Two-way messaging
- Free SMS replies and incoming messages
Twilio
No pricing availableFree Trial
SimpleTexting
Free Trial is available
Twilio
Free Trial is available
Ratings
Meets Requirements
9.2
473
8.7
374
Ease of Use
9.3
477
8.2
382
Ease of Setup
9.2
356
7.7
221
Ease of Admin
9.2
351
7.9
196
Quality of Support
9.4
450
7.8
340
Has the product been a good partner in doing business?
9.4
347
8.0
187
Product Direction (% positive)
8.7
436
8.3
362
Features by Category
Text Messaging
9.3
195
|
Verified
Not enough data
9.0
181
|
Verified
Not enough data
9.1
173
|
Verified
Not enough data
9.1
161
|
Verified
Not enough data
9.0
160
|
Verified
Not enough data
8.7
151
|
Verified
Not enough data
9.0
136
|
Verified
Not enough data
8.4
82
Not enough data
SMS Platform
8.1
154
|
Verified
Not enough data
8.7
154
|
Verified
Not enough data
7.5
54
Not enough data
7.5
51
Not enough data
8.0
72
|
Verified
Not enough data
8.2
61
|
Verified
Not enough data
Agentic AI - SMS Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
8.1
113
|
Verified
Not enough data
8.3
104
|
Verified
Not enough data
8.3
109
|
Verified
Support
Not enough data
7.5
108
|
Verified
Not enough data
Feature Not Available
Not enough data
6.9
110
|
Verified
API Features
Not enough data
6.7
12
Not enough data
6.7
12
Not enough data
6.7
13
Not enough data
7.3
11
Not enough data
7.0
11
Security and Compliance
Not enough data
6.5
11
Not enough data
6.7
11
Not enough data
7.2
13
Not enough data
7.3
11
Messaging Channels
9.5
125
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.7
101
Not enough data
Administration
8.9
82
Not enough data
8.4
73
Not enough data
8.0
53
Not enough data
7.6
48
Not enough data
Basic Communication - Cloud PBX
Not enough data
4.7
5
Not enough data
5.0
5
Not enough data
5.0
5
Not enough data
5.7
5
Not enough data
5.3
5
Not enough data
5.3
5
Advanced Features - Cloud PBX
Not enough data
4.7
5
Not enough data
4.3
5
Not enough data
3.7
5
Not enough data
5.0
5
WhatsApp Messaging - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
WhatsApp Business Platform - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Basic Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Access
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Messaging - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security / Verification - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics / Deliverability - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI - RCS Business Messaging
Not enough data
Not enough data
Features
Feature Not Available
Not enough data
7.9
37
Not enough data
9.6
82
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
SimpleTexting and Twilio are categorized as SMS Marketing
Unique Categories
SimpleTexting is categorized as Proactive Notification and Appointment Reminder
Twilio is categorized as RCS Business Messaging, WhatsApp Marketing, Cloud PBX Platforms, Video Platform as a Service (VPaaS), Communication Platform as a Service (CPaaS), and VoIP Providers
Reviews
Reviewers' Company Size
SimpleTexting
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Twilio
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
12.0%
Religious Institutions
9.1%
Health, Wellness and Fitness
6.4%
Real Estate
4.0%
Marketing and Advertising
3.8%
Other
64.7%
Computer Software
17.5%
Information Technology and Services
11.2%
Marketing and Advertising
6.8%
Financial Services
5.0%
Internet
4.8%
Other
54.7%
Alternatives
Discussions
Does SimpleTexting.com offer an API?
2 Comments
Official Response from SimpleTexting
Yes! All plans include the ability to obtain access to our API so you can build SimpleTexting.com features into your own platform. Read more
How do I automate
1 Comment
TG
Hello Sami! We'd be happy to explore options for you depending on the automation you want to set up. If you could check our website and chat with us real...Read more
We would like a simple to use "secure portal site".
1 Comment
JJ
I think you have found the solution here. I find it difficult to utilize my company portal to see all responses in one place. This site is secure allows you...Read more
Is it possible to do automated skype message using twilio
2 Comments
JJ
There's no specific API for sending Skype messages, like there is for WhatsApp for example, BUT you could use the Programmable SMS API to send an SMS to a...Read more
Is twilio reliable?
1 Comment
LR
Never had an issue in more than 3 years using it that impacted my business in a significative wayRead more
