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Compare SimpleTexting and Text Request 
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At a Glance
Market Segments
Small-Business (74.5% of reviews)
Small-Business (64.9% of reviews)
Entry-Level Pricing
$29.00
Starting at $59.99 Per Month
SimpleTexting
Star Rating
(640)4.7 out of 5
Market Segments
Small-Business (74.5% of reviews)
Pros & Cons
Entry-Level Pricing
$29.00
Free Trial is available
Browse all 6 pricing plansText Request
Star Rating
(941)4.6 out of 5
Market Segments
Small-Business (64.9% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $59.99 Per Month
Browse all 7 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that SimpleTexting excels in Bulk SMS capabilities, scoring 9.3, while Text Request falls behind at 8.7. Reviewers mention that SimpleTexting's ability to send large volumes of messages quickly is a significant advantage for businesses needing to reach many customers at once.
- Reviewers mention that both products score equally in Two-Way Text Messaging at 9.0, but users on G2 highlight that SimpleTexting's interface for managing conversations is more intuitive, making it easier to engage with customers effectively.
- Users say that SimpleTexting's Text Scheduler feature, rated at 9.1, is more user-friendly compared to Text Request's score of 8.6. Reviewers appreciate the flexibility and ease of scheduling messages in advance, which is crucial for marketing campaigns.
- G2 users report that SimpleTexting's Automatic Replies feature, scoring 9.1, is more robust than Text Request's 8.6. Reviewers mention that SimpleTexting allows for more customization in automated responses, enhancing customer interaction.
- Users on G2 highlight that SimpleTexting's API Integration, rated at 8.1, is more seamless compared to Text Request's 7.8. Reviewers say that SimpleTexting's API documentation is clearer, making it easier for developers to implement.
- Reviewers mention that while both products have a strong Quality of Support score of 9.4, SimpleTexting is often praised for its responsiveness and helpfulness, with users reporting quicker resolution times compared to Text Request.
Pricing
Entry-Level Pricing
SimpleTexting
500 Credits
$29.00
500 Outgoing Text Messages
- Unlimited Free Keywords
- Free Incoming Messages
- Unlimited Chat, Email & Phone Support
Text Request
Basic
Starting at $59.99
Per Month
- Autoresponder
- Escalation
- Message Template
Free Trial
SimpleTexting
Free Trial is available
Text Request
No trial information availableRatings
Meets Requirements
9.2
472
9.2
835
Ease of Use
9.3
475
9.3
856
Ease of Setup
9.2
354
9.3
375
Ease of Admin
9.2
351
9.3
318
Quality of Support
9.4
449
9.4
736
Has the product been a good partner in doing business?
9.4
347
9.3
314
Product Direction (% positive)
8.7
436
9.4
841
Features by Category
Messenger
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.5
135
Not enough data
Feature Not Available
Channels
Not enough data
Feature Not Available
Not enough data
8.5
130
Not enough data
9.3
148
Not enough data
7.8
115
Not enough data
8.2
109
Customers
Not enough data
8.5
123
Not enough data
8.5
133
Not enough data
8.2
131
Not enough data
8.1
123
Not enough data
8.3
126
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Instant Messaging
Not enough data
8.2
547
Not enough data
8.6
632
Not enough data
8.4
596
Business Instant Messaging
Not enough data
7.2
474
Not enough data
7.0
459
Business Instant Messaging
Not enough data
8.2
553
Not enough data
8.9
612
Not enough data
8.2
530
Generative AI - Business Instant Messaging
Not enough data
7.2
24
AI - Business Instant Messaging
Not enough data
7.3
24
Not enough data
7.8
24
Not enough data
7.5
24
Not enough data
7.9
23
Agentic AI - Business Instant Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Text Messaging
9.3
193
|
Verified
8.7
166
9.0
181
|
Verified
9.0
173
9.1
173
|
Verified
8.6
160
9.1
161
|
Verified
8.6
157
9.0
160
|
Verified
8.0
136
8.7
150
|
Verified
8.4
147
9.0
136
|
Verified
8.5
157
8.4
82
8.1
139
SMS Platform
8.1
154
|
Verified
8.1
142
8.7
154
|
Verified
8.0
146
7.5
54
Feature Not Available
7.5
51
7.9
135
8.0
72
|
Verified
7.7
127
8.1
60
|
Verified
7.9
128
Agentic AI - SMS Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Messaging Channels
9.5
125
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.7
101
Not enough data
Administration
8.9
82
Not enough data
8.4
73
Not enough data
8.0
53
Not enough data
7.6
48
Not enough data
Consumer Intelligence
Not enough data
8.9
29
Not enough data
8.7
28
Not enough data
8.5
27
Reporting
Not enough data
7.7
25
Not enough data
7.7
25
Not enough data
8.8
28
Media Monitoring
Not enough data
8.0
27
Not enough data
7.8
25
Not enough data
7.9
25
In-House Management
Not enough data
8.3
26
Not enough data
8.8
26
Generative AI
Not enough data
Feature Not Available
Agentic AI - Online Reputation Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Features
Feature Not Available
Not enough data
7.9
37
Not enough data
9.6
82
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
SimpleTexting and Text Request are categorized as SMS Marketing
Unique Categories
SimpleTexting is categorized as Proactive Notification and Appointment Reminder
Text Request is categorized as Business Instant Messaging, Conversational Marketing, and Online Reputation Management
Reviews
Reviewers' Company Size
SimpleTexting
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Text Request
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
11.9%
Religious Institutions
9.1%
Health, Wellness and Fitness
6.4%
Retail
3.8%
Real Estate
3.8%
Other
64.9%
Hospital & Health Care
11.3%
Medical Practice
9.5%
Insurance
7.7%
Staffing and Recruiting
5.5%
Health, Wellness and Fitness
4.9%
Other
61.1%
Alternatives
Discussions
Does SimpleTexting.com offer an API?
2 Comments
Official Response from SimpleTexting
If you want more information on our API, then we recommend checking out this page: https://simpletexting.com/api/Read more
What is SMS?
1 Comment
Official Response from SimpleTexting
SMS stands for Short Message Service. It is often referred to as “text messaging” and used on mobile phones. If you'd like to learn more about our...Read more
What are texting features?
1 Comment
CL
It works just like your phone. You can text patients exactly the same way. Patients can either call our pharmacy or text. They have a choice. More r going to...Read more
What is a Request text?
1 Comment
Official Response from Text Request
Text Request is the business texting platform built to ignite customer engagement. We’ve crafted plug-and-play messaging solutions to your everyday...Read more
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