# SimplePractice, Waystar, Spruce Health vs TherapyNotes Comparison

| | SimplePractice | Waystar | Spruce Health | TherapyNotes | 
|---|---|---|---|---|
| **Star Rating** | 4.1 out of 5 | 4.4 out of 5 | 4.7 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 127 | 119 | 338 | 99 | 
| **Largest Market Segment** | Small-Business (98.4% of reviews) | Small-Business (60.9% of reviews) | Small-Business (99.1% of reviews) | Small-Business (78.8% of reviews) | 
| **Entry Level Price** | Starting at $29.00 Per Month | No pricing available | $24.00 1 User Per Month | $25/mo for the first clinician | 

---
## Top Pros & Cons

### SimplePractice

Pros:
- Ease of Use (5 reviews)
- Automation (3 reviews)

Cons:
- Limited Features (3 reviews)
- Inadequate Reporting (2 reviews)

### Waystar

**Not enough data**

### Spruce Health

Pros:
- Ease of Use (16 reviews)
- Customer Support (11 reviews)

Cons:
- Limited Features (8 reviews)
- Missing Features (6 reviews)

### TherapyNotes

Pros:
- Customer Support (2 reviews)
- Customization (2 reviews)

Cons:
- Update Issues (2 reviews)
- Account Management Issues (1 reviews)

---
## Ratings Comparison
| Rating | SimplePractice | Waystar | Spruce Health | TherapyNotes | 
|---|---|---|---|---|
  | **Meets Requirements** | 8.5 (105 reviews) | 8.9 (77 reviews) | 9.1 (261 reviews) | 9.0 (76 reviews) | 
  | **Ease of Use** | 8.9 (106 reviews) | 9.0 (79 reviews) | 9.0 (267 reviews) | 9.1 (76 reviews) | 
  | **Ease of Setup** | 8.5 (34 reviews) | 8.5 (33 reviews) | 8.9 (128 reviews) | 9.0 (22 reviews) | 
  | **Ease of Admin** | 8.1 (29 reviews) | 8.4 (32 reviews) | 9.1 (97 reviews) | 9.5 (20 reviews) | 
  | **Quality of Support** | 8.1 (94 reviews) | 8.5 (78 reviews) | 8.9 (250 reviews) | 9.1 (68 reviews) | 
  | **Has the product been a good partner in doing business?** | 7.8 (31 reviews) | 8.0 (32 reviews) | 9.1 (94 reviews) | 9.8 (20 reviews) | 
  | **Product Direction (% positive)** | 8.0 (103 reviews) | 8.1 (73 reviews) | 8.8 (232 reviews) | 7.9 (72 reviews) | 

---
## Pricing

### SimplePractice

#### Entry-Level Pricing

Plan: Starter

Price: Starting at $29.00 Per Month

Description: Begin with the basics for your private practice.

Key Features:
- Unlimited clients
- Secure client portal
- Fully paperless intakes

[Browse all 3 editions](https://www.g2.com/products/simplepractice/pricing)

#### Free Trial

Yes

### Waystar

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Spruce Health

#### Entry-Level Pricing

Plan: Basic Plan

Price: $24.00 1 User Per Month

Description: The Basic plan is a great plan to get started. If you have multiple teammates, on this plan you can all get your own direct number. 

Key Features:
- Simple and Robust HIPAA Compliance
- Business Associate Agreement (BAA)
- Advanced Medical Phone System 

[Browse all 2 editions](https://www.g2.com/products/spruce-health/pricing)

#### Free Trial

Yes

### TherapyNotes

#### Entry-Level Pricing

Plan: Non-Profit (501c3)

Price: $25/mo for the first clinician

Key Features:
- + $25/mo per additional clinician
- + $20/mo per intern
- Unlimited non-clinical staff (schedulers, billers, and practice admins are free)

[Browse all 5 editions](https://www.g2.com/products/therapynotes/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Mental Health

| Product | Score | Reviews |
|---|---|---|
| **SimplePractice** | 8.5/10 | 82 |
| **Waystar** | N/A | N/A |
| **Spruce Health** | N/A | N/A |
| **TherapyNotes** | 9.0/10 | 54 |

#### Administrative

| Feature | SimplePractice | Waystar | Spruce Health | TherapyNotes | 
|---|---|---|---|---|
| **Workflow Management** | 8.7 (70 reviews) | Not enough data | Not enough data | 9.2 (42 reviews) | 
| **Billing** | 8.5 (71 reviews) | Not enough data | Not enough data | 9.0 (43 reviews) | 
| **Security and Authorization** | 9.0 (69 reviews) | Not enough data | Not enough data | 9.4 (48 reviews) | 
| **Practice Management** | 8.9 (76 reviews) | Not enough data | Not enough data | 8.9 (48 reviews) | 
| **Compliance** | 9.3 (74 reviews) | Not enough data | Not enough data | 9.2 (45 reviews) | 
| **Insurance Management** | 7.9 (56 reviews) | Not enough data | Not enough data | 8.8 (41 reviews) | 
| **Appointment Scheduler** | 8.9 (74 reviews) | Not enough data | Not enough data | 8.9 (44 reviews) | 
| **Patient Portal** | 8.5 (73 reviews) | Not enough data | Not enough data | 8.7 (43 reviews) | 
| **HIPAA Compliance** | 9.3 (75 reviews) | Not enough data | Not enough data | 9.6 (46 reviews) | 

#### Clinical

| Feature | SimplePractice | Waystar | Spruce Health | TherapyNotes | 
|---|---|---|---|---|
| **Patient Records** | 8.9 (76 reviews) | Not enough data | Not enough data | 9.5 (48 reviews) | 
| **Specialty EHR Templates** | 8.5 (73 reviews) | Not enough data | Not enough data | 8.3 (40 reviews) | 
| **Interoperability** | 7.6 (57 reviews) | Not enough data | Not enough data | 8.6 (37 reviews) | 
| **Documentation** | 8.8 (77 reviews) | Not enough data | Not enough data | 9.4 (47 reviews) | 
| **E-Prescription** | 5.6 (31 reviews) | Not enough data | Not enough data | Feature Not Available | 

### Healthcare Payer Care Management Workflow Applications

| Product | Score | Reviews |
|---|---|---|
| **SimplePractice** | N/A | N/A |
| **Waystar** | N/A | N/A |
| **Spruce Health** | N/A | N/A |
| **TherapyNotes** | N/A | N/A |

#### Administrative

| Feature | SimplePractice | Waystar | Spruce Health | TherapyNotes | 
|---|---|---|---|---|
| **Systems Interoperability - Payer Care Management Workflow Applications** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Applications Integration - Payer Care Management Workflow Applications** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Workflow Optimization - Payer Care Management Workflow Applications** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Patient Care Plan Management - Payer Care Management Workflow Applications** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Data Ingestion - Payer Care Management Workflow Applications** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Processes

| Feature | SimplePractice | Waystar | Spruce Health | TherapyNotes | 
|---|---|---|---|---|
| **Compliance - Payer Care Management Workflow Applications** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Payer Support - Payer Care Management Workflow Applications** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Provider Support - Payer Care Management Workflow Applications** | Not enough data | Not enough data | Not enough data | Not enough data | 

### Revenue Cycle Management

| Product | Score | Reviews |
|---|---|---|
| **SimplePractice** | N/A | N/A |
| **Waystar** | 8.6/10 | 41 |
| **Spruce Health** | N/A | N/A |
| **TherapyNotes** | N/A | N/A |

#### Clinical

| Feature | SimplePractice | Waystar | Spruce Health | TherapyNotes | 
|---|---|---|---|---|
| **Compliance - Revenue Cycle Management (RCM)** | Not enough data | Feature Not Available | Not enough data | Not enough data | 
| **Software Integrations - Revenue Cycle Management (RCM)** | Not enough data | 8.6 (32 reviews) | Not enough data | Not enough data | 
| **Task Automation - Revenue Cycle Management (RCM)** | Not enough data | 8.2 (29 reviews) | Not enough data | Not enough data | 

#### Financial

| Feature | SimplePractice | Waystar | Spruce Health | TherapyNotes | 
|---|---|---|---|---|
| **Billing Automation - Revenue Cycle Management (RCM)** | Not enough data | 8.7 (31 reviews) | Not enough data | Not enough data | 
| **Clearinghouse Integration - Revenue Cycle Management (RCM)** | Not enough data | 8.6 (35 reviews) | Not enough data | Not enough data | 
| **Claims Management - Revenue Cycle Management (RCM)** | Not enough data | 8.7 (36 reviews) | Not enough data | Not enough data | 

### E-Prescribing

| Product | Score | Reviews |
|---|---|---|
| **SimplePractice** | N/A | N/A |
| **Waystar** | N/A | N/A |
| **Spruce Health** | N/A | N/A |
| **TherapyNotes** | N/A | N/A |

#### Administrative

| Feature | SimplePractice | Waystar | Spruce Health | TherapyNotes | 
|---|---|---|---|---|
| **Regular Updates - E-Prescribing** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Clinical Alerts - E-Prescribing** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Electronic Prior Authorization - E-Prescribing** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Operations

| Feature | SimplePractice | Waystar | Spruce Health | TherapyNotes | 
|---|---|---|---|---|
| **HIPAA Compliant - E-Prescribing** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Provider Certification - E-Prescribing** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Pharmacy Medication History - E-Prescribing** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **EPCS - E-Prescribing** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Patient Medication History - E-Prescribing** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Interoperability

| Feature | SimplePractice | Waystar | Spruce Health | TherapyNotes | 
|---|---|---|---|---|
| **Pharmacy Network - E-Prescribing** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **EHR Integration - E-Prescribing** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Lab Integration - E-Prescribing** | Not enough data | Not enough data | Not enough data | Not enough data | 

### HIPAA Compliant Messaging

| Product | Score | Reviews |
|---|---|---|
| **SimplePractice** | 9.0/10 | 48 |
| **Waystar** | N/A | N/A |
| **Spruce Health** | 9.0/10 | 76 |
| **TherapyNotes** | N/A | N/A |

#### Platform

| Feature | SimplePractice | Waystar | Spruce Health | TherapyNotes | 
|---|---|---|---|---|
| **User Authorization - HIPAA Compliant Messaging** | 9.4 (42 reviews) | Not enough data | 9.2 (71 reviews) | Not enough data | 
| **Compliant Texting - HIPAA Compliant Messaging** | 8.7 (34 reviews) | Not enough data | 8.9 (72 reviews) | Not enough data | 
| **Compliant Emailing - HIPAA Compliant Messaging** | 8.7 (40 reviews) | Not enough data | Feature Not Available | Not enough data | 
| **Clinical Communication - HIPAA Compliance** | 9.0 (42 reviews) | Not enough data | 9.0 (70 reviews) | Not enough data | 
| **HIPAA Compliance - HIPAA Compliant Messaging** | 9.5 (46 reviews) | Not enough data | 9.3 (71 reviews) | Not enough data | 
| **Operating Systems - HIPAA Compliant Messaging** | 9.3 (43 reviews) | Not enough data | 9.1 (67 reviews) | Not enough data | 
| **Message Lifespan - HIPAA Compliant Messaging** | 8.8 (35 reviews) | Not enough data | Feature Not Available | Not enough data | 
| **Workflow Enhancement - HIPAA Compliant Messaging** | 8.8 (40 reviews) | Not enough data | 8.6 (69 reviews) | Not enough data | 

### Healthcare Claims Management

| Product | Score | Reviews |
|---|---|---|
| **SimplePractice** | N/A | N/A |
| **Waystar** | 9.1/10 | 59 |
| **Spruce Health** | N/A | N/A |
| **TherapyNotes** | N/A | N/A |

#### Efficiency 

| Feature | SimplePractice | Waystar | Spruce Health | TherapyNotes | 
|---|---|---|---|---|
| **Claims Data Automation - Healthcare Claims Management** | Not enough data | 9.2 (45 reviews) | Not enough data | Not enough data | 
| **Electronic Submissions - Healthcare Claims Management** | Not enough data | 9.2 (52 reviews) | Not enough data | Not enough data | 
| **Clearinghouse Integration - Healthcare Claims Management** | Not enough data | 9.1 (49 reviews) | Not enough data | Not enough data | 
| **Claims Process Workflow - Healthcare Claims Management** | Not enough data | 8.9 (50 reviews) | Not enough data | Not enough data | 

#### Accuracy

| Feature | SimplePractice | Waystar | Spruce Health | TherapyNotes | 
|---|---|---|---|---|
| **Claims Resubmission - Healthcare Claims Management** | Not enough data | 9.1 (52 reviews) | Not enough data | Not enough data | 
| **Patient Data Security - Healthcare Claims Management** | Not enough data | 9.3 (53 reviews) | Not enough data | Not enough data | 
| **Claims Scrubbing - Healthcare Claims Management** | Not enough data | 9.0 (52 reviews) | Not enough data | Not enough data | 

### Healthcare Analytics

| Product | Score | Reviews |
|---|---|---|
| **SimplePractice** | N/A | N/A |
| **Waystar** | N/A | N/A |
| **Spruce Health** | N/A | N/A |
| **TherapyNotes** | N/A | N/A |

#### Data Management

| Feature | SimplePractice | Waystar | Spruce Health | TherapyNotes | 
|---|---|---|---|---|
| **Data Warehouse** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Data Analysis** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Data Capture** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Data Integration** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Integration with Wearable Devices** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Interoperability** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Security and Privacy Controls** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Data Querying** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Analytic Tools - Healthcare Analytics

| Feature | SimplePractice | Waystar | Spruce Health | TherapyNotes | 
|---|---|---|---|---|
| **Data Visualization** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Cost Analysis** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Real-Time Analysis** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Predictive Analytics** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Patient Risk Scoring** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Natural Language Processing (NLP)** | Not enough data | Not enough data | Not enough data | Not enough data | 

### EHR

| Product | Score | Reviews |
|---|---|---|
| **SimplePractice** | 7.7/10 | 34 |
| **Waystar** | N/A | N/A |
| **Spruce Health** | N/A | N/A |
| **TherapyNotes** | 8.5/10 | 21 |

#### Clinical Workflow Management

| Feature | SimplePractice | Waystar | Spruce Health | TherapyNotes | 
|---|---|---|---|---|
| **Multiple Medical Provider Access** | 7.4 (24 reviews) | Not enough data | Not enough data | 8.6 (13 reviews) | 
| **Ancillary Care Provider Access** | 5.8 (20 reviews) | Not enough data | Not enough data | 7.5 (8 reviews) | 
| **Meaningful Use Reporting** | 7.4 (27 reviews) | Not enough data | Not enough data | 8.2 (14 reviews) | 
| **Clinical Documentation** | 9.0 (34 reviews) | Not enough data | Not enough data | 9.3 (20 reviews) | 

#### Patient Health Information Management

| Feature | SimplePractice | Waystar | Spruce Health | TherapyNotes | 
|---|---|---|---|---|
| **ePHI Storage** | 8.6 (31 reviews) | Not enough data | Not enough data | 9.1 (17 reviews) | 
| **Interoperability** | 7.1 (28 reviews) | Not enough data | Not enough data | 8.0 (10 reviews) | 
| **Patient Workflow Management** | 8.4 (30 reviews) | Not enough data | Not enough data | 8.6 (17 reviews) | 

#### Agentic AI - EHR

| Feature | SimplePractice | Waystar | Spruce Health | TherapyNotes | 
|---|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | Not enough data | 

### Patient Engagement

| Product | Score | Reviews |
|---|---|---|
| **SimplePractice** | 7.9/10 | 36 |
| **Waystar** | N/A | N/A |
| **Spruce Health** | 7.4/10 | 39 |
| **TherapyNotes** | N/A | N/A |

#### Patient-Centered Functions

| Feature | SimplePractice | Waystar | Spruce Health | TherapyNotes | 
|---|---|---|---|---|
| **Online Presence Management** | 8.1 (15 reviews) | Not enough data | 6.6 (34 reviews) | Not enough data | 
| **Patient Feedback Management** | 6.4 (15 reviews) | Not enough data | 7.0 (34 reviews) | Not enough data | 
| **Patient Portal** | 8.6 (15 reviews) ✓ Verified | Not enough data | Feature Not Available | Not enough data | 
| **Patient Communications** | 8.1 (14 reviews) ✓ Verified | Not enough data | 9.5 (38 reviews) | Not enough data | 
| **Integration with Wearables** | 5.5 (11 reviews) | Not enough data | Feature Not Available | Not enough data | 

#### Operations

| Feature | SimplePractice | Waystar | Spruce Health | TherapyNotes | 
|---|---|---|---|---|
| **Workflow Management** | 8.7 (31 reviews) ✓ Verified | Not enough data | 8.8 (37 reviews) | Not enough data | 
| **Interoperability** | 8.2 (26 reviews) ✓ Verified | Not enough data | 8.2 (35 reviews) | Not enough data | 
| **Digital Intake Forms** | 9.6 (21 reviews) ✓ Verified | Not enough data | Feature Not Available | Not enough data | 
| **Engagement Measuring** | Feature Not Available | Not enough data | Feature Not Available | Not enough data | 
| **Patient Satisfaction Management** | 7.8 (13 reviews) | Not enough data | 8.1 (33 reviews) | Not enough data | 
| **EHR Integration** | 8.3 (13 reviews) ✓ Verified | Not enough data | 5.3 (32 reviews) | Not enough data | 
| **IPC Systems Integration** | Feature Not Available | Not enough data | 5.7 (27 reviews) | Not enough data | 

#### Generative AI

| Feature | SimplePractice | Waystar | Spruce Health | TherapyNotes | 
|---|---|---|---|---|
| **AI Text Summarization** | 7.2 (9 reviews) | Not enough data | 7.6 (21 reviews) | Not enough data | 

### Medical Practice Management

| Product | Score | Reviews |
|---|---|---|
| **SimplePractice** | 8.5/10 | 13 |
| **Waystar** | N/A | N/A |
| **Spruce Health** | N/A | N/A |
| **TherapyNotes** | N/A | N/A |

#### Operations Management

| Feature | SimplePractice | Waystar | Spruce Health | TherapyNotes | 
|---|---|---|---|---|
| **Administrative Processes** | 8.8 (11 reviews) | Not enough data | Not enough data | Not enough data | 
| **Back Office Processes** | 7.9 (12 reviews) | Not enough data | Not enough data | Not enough data | 
| **Workflow Coordination** | 8.6 (11 reviews) | Not enough data | Not enough data | Not enough data | 
| **Practice Specialty Support** | 7.6 (12 reviews) | Not enough data | Not enough data | Not enough data | 

#### Added Efficiencies

| Feature | SimplePractice | Waystar | Spruce Health | TherapyNotes | 
|---|---|---|---|---|
| **Integration with EHRs** | 8.8 (10 reviews) | Not enough data | Not enough data | Not enough data | 
| **Compliance** | 9.4 (12 reviews) | Not enough data | Not enough data | Not enough data | 
| **Integration with Billing Software** | 8.3 (11 reviews) | Not enough data | Not enough data | Not enough data | 
| **Patient Information Management** | 8.9 (12 reviews) | Not enough data | Not enough data | Not enough data | 

### Telemedicine

| Product | Score | Reviews |
|---|---|---|
| **SimplePractice** | 8.0/10 | 29 |
| **Waystar** | N/A | N/A |
| **Spruce Health** | 8.2/10 | 173 |
| **TherapyNotes** | N/A | N/A |

#### Technology

| Feature | SimplePractice | Waystar | Spruce Health | TherapyNotes | 
|---|---|---|---|---|
| **Telecommunications** | 7.8 (23 reviews) | Not enough data | 9.2 (149 reviews) | Not enough data | 
| **Low Bandwidth Support** | 6.1 (25 reviews) | Not enough data | 8.1 (100 reviews) | Not enough data | 
| **EHR Integration** | 8.1 (22 reviews) | Not enough data | 6.1 (62 reviews) | Not enough data | 

#### Administration

| Feature | SimplePractice | Waystar | Spruce Health | TherapyNotes | 
|---|---|---|---|---|
| **Practice Branding** | 7.2 (23 reviews) | Not enough data | 7.9 (82 reviews) | Not enough data | 
| **Practice Specific** | 7.9 (26 reviews) | Not enough data | 8.3 (110 reviews) | Not enough data | 
| **Charting And Documentation** | 9.0 (26 reviews) | Not enough data | 6.6 (72 reviews) | Not enough data | 

#### Compliance

| Feature | SimplePractice | Waystar | Spruce Health | TherapyNotes | 
|---|---|---|---|---|
| **HIPAA Compliance** | 9.0 (27 reviews) | Not enough data | 9.6 (166 reviews) | Not enough data | 
| **State Regulation Compliance** | 8.6 (27 reviews) | Not enough data | 9.6 (141 reviews) | Not enough data | 

### Nutritionist

| Product | Score | Reviews |
|---|---|---|
| **SimplePractice** | N/A | N/A |
| **Waystar** | N/A | N/A |
| **Spruce Health** | N/A | N/A |
| **TherapyNotes** | N/A | N/A |

#### Administrative

| Feature | SimplePractice | Waystar | Spruce Health | TherapyNotes | 
|---|---|---|---|---|
| **Workflow Management** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Billing** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Security and Authorization** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Practice Management** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Compliance** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Insurance Management** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Appointment Scheduler** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Patient Portal** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **HIPAA Compliance** | Not enough data | Not enough data | Not enough data | Not enough data | 

### Prior Authorization

| Product | Score | Reviews |
|---|---|---|
| **SimplePractice** | N/A | N/A |
| **Waystar** | N/A | N/A |
| **Spruce Health** | N/A | N/A |
| **TherapyNotes** | N/A | N/A |

#### Platform Content

| Feature | SimplePractice | Waystar | Spruce Health | TherapyNotes | 
|---|---|---|---|---|
| **Automation** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **File Sharing** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Platform Performance

| Feature | SimplePractice | Waystar | Spruce Health | TherapyNotes | 
|---|---|---|---|---|
| **Reporting** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Platform Additional Functionality

| Feature | SimplePractice | Waystar | Spruce Health | TherapyNotes | 
|---|---|---|---|---|
| **Messaging** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Dashboard** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Platform Interoperability

| Feature | SimplePractice | Waystar | Spruce Health | TherapyNotes | 
|---|---|---|---|---|
| **API** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Platform Data

| Feature | SimplePractice | Waystar | Spruce Health | TherapyNotes | 
|---|---|---|---|---|
| **Alerts and Notifications** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Platform Search** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Platform Basics

| Feature | SimplePractice | Waystar | Spruce Health | TherapyNotes | 
|---|---|---|---|---|
| **HIPAA Compliance** | Not enough data | Not enough data | Not enough data | Not enough data | 

### Medical Spa

| Product | Score | Reviews |
|---|---|---|
| **SimplePractice** | N/A | N/A |
| **Waystar** | N/A | N/A |
| **Spruce Health** | N/A | N/A |
| **TherapyNotes** | N/A | N/A |

#### Business Management

| Feature | SimplePractice | Waystar | Spruce Health | TherapyNotes | 
|---|---|---|---|---|
| **Inventory Management** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Merchant Services** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Appointment Scheduling** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Employee Management** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Marketing

| Feature | SimplePractice | Waystar | Spruce Health | TherapyNotes | 
|---|---|---|---|---|
| **Client Communications** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Loyalty Management** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Practice Management

| Feature | SimplePractice | Waystar | Spruce Health | TherapyNotes | 
|---|---|---|---|---|
| **Patient Records** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Photo Management** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **E-Prescribing and Lab Orders** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Patient Portal** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Insurance Billing** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Platform Tools

| Feature | SimplePractice | Waystar | Spruce Health | TherapyNotes | 
|---|---|---|---|---|
| **Reporting and Analytics** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Healthtech Integrations** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Mobile App** | Not enough data | Not enough data | Not enough data | Not enough data | 

### Medical Billing

| Product | Score | Reviews |
|---|---|---|
| **SimplePractice** | N/A | N/A |
| **Waystar** | N/A | N/A |
| **Spruce Health** | N/A | N/A |
| **TherapyNotes** | N/A | N/A |

#### Agentic AI - Medical Billing

| Feature | SimplePractice | Waystar | Spruce Health | TherapyNotes | 
|---|---|---|---|---|
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | Not enough data | 

---
## Categories

**Unique to SimplePractice (7):** [Nutritionist Software](https://www.g2.com/categories/nutritionist), [Patient Engagement Software](https://www.g2.com/categories/patient-engagement), [HIPAA Compliant Messaging Software](https://www.g2.com/categories/hipaa-compliant-messaging), [Telemedicine Software](https://www.g2.com/categories/telemedicine), [Mental Health Software](https://www.g2.com/categories/mental-health), [Medical Practice Management Software](https://www.g2.com/categories/medical-practice-management), [EHR Software](https://www.g2.com/categories/ehr)

**Unique to Waystar (6):** [Revenue Cycle Management Software](https://www.g2.com/categories/revenue-cycle-management), [Prior Authorization  Software](https://www.g2.com/categories/prior-authorization), [Healthcare Claims Management Software](https://www.g2.com/categories/healthcare-claims-management), [Healthcare Analytics Software](https://www.g2.com/categories/healthcare-analytics), [Medical Billing Software](https://www.g2.com/categories/medical-billing), [Healthcare Payer Care Management Workflow Applications Software](https://www.g2.com/categories/healthcare-payer-care-management-workflow-applications)

**Unique to Spruce Health (4):** [Patient Engagement Software](https://www.g2.com/categories/patient-engagement), [HIPAA Compliant Messaging Software](https://www.g2.com/categories/hipaa-compliant-messaging), [Telemedicine Software](https://www.g2.com/categories/telemedicine), [Medical Spa Software](https://www.g2.com/categories/medical-spa)

**Unique to TherapyNotes (5):** [Mental Health Software](https://www.g2.com/categories/mental-health), [EHR Software](https://www.g2.com/categories/ehr), [Medical Billing Software](https://www.g2.com/categories/medical-billing), [Telemedicine Software](https://www.g2.com/categories/telemedicine), [E-Prescribing Software](https://www.g2.com/categories/e-prescribing)


---
## Reviewer Demographics

### By Company Size

| Segment | SimplePractice | Waystar | Spruce Health | TherapyNotes | 
|---|---|---|---|---|
| **Small-Business** | 98.4% | 60.9% | 99.1% | 78.8% | 
| **Mid-Market** | 1.6% | 32.2% | 0.9% | 15.2% | 
| **Enterprise** | 0% | 7.0% | 0% | 6.1% | 

### By Industry

#### SimplePractice

- **Mental Health Care:** 79.7%
- **Health, Wellness and Fitness:** 8.9%
- **Hospital & Health Care:** 4.9%
- **Sports:** 1.6%
- **Individual & Family Services:** 1.6%
- **Higher Education:** 1.6%
- **Medical Practice:** 0.8%
- **Education Management:** 0.8%

#### Waystar

- **Hospital & Health Care:** 40.0%
- **Medical Practice:** 28.7%
- **Health, Wellness and Fitness:** 13.9%
- **Mental Health Care:** 8.7%
- **Accounting:** 3.5%
- **Medical Devices:** 1.7%
- **Insurance:** 1.7%
- **Information Technology and Services:** 0.9%
- **Alternative Medicine:** 0.9%

#### Spruce Health

- **Mental Health Care:** 62.5%
- **Health, Wellness and Fitness:** 12.0%
- **Medical Practice:** 11.1%
- **Hospital & Health Care:** 10.5%
- **Individual & Family Services:** 1.5%
- **Alternative Medicine:** 1.2%
- **Civic & Social Organization:** 0.6%
- **Professional Training & Coaching:** 0.3%
- **Consumer Services:** 0.3%

#### TherapyNotes

- **Mental Health Care:** 75.5%
- **Hospital & Health Care:** 5.1%
- **Health, Wellness and Fitness:** 4.1%
- **Primary/Secondary Education:** 2.0%
- **Medical Practice:** 2.0%
- **Research:** 1.0%
- **Public Relations and Communications:** 1.0%
- **Non-Profit Organization Management:** 1.0%
- **Individual & Family Services:** 1.0%
- **Higher Education:** 1.0%
- **Other:** 6.1%

---
## Alternatives

### Alternatives to SimplePractice

- [TheraNest by Ensora Health](https://www.g2.com/products/theranest-by-ensora-health/reviews) — 4.2/5 stars (127 reviews)
- [Tebra (previously Kareo + PatientPop)](https://www.g2.com/products/tebra-previously-kareo-patientpop/reviews) — 4.1/5 stars (257 reviews)
- [Practice Better](https://www.g2.com/products/practice-better/reviews) — 4.7/5 stars (297 reviews)
- [Healthie](https://www.g2.com/products/healthie/reviews) — 3.9/5 stars (21 reviews)
- [Carepatron](https://www.g2.com/products/carepatron/reviews) — 4.5/5 stars (527 reviews)
- [Epic](https://www.g2.com/products/epic/reviews) — 4.2/5 stars (937 reviews)
- [Zanda (formerly Power Diary)](https://www.g2.com/products/zanda-formerly-power-diary/reviews) — 4.7/5 stars (281 reviews)
- [CarePaths EHR and Measurement Based Care](https://www.g2.com/products/carepaths-ehr-and-measurement-based-care/reviews) — 3.9/5 stars (44 reviews)
- [EHRYourWay](https://www.g2.com/products/ehryourway/reviews) — 4.7/5 stars (338 reviews)
- [Luma Health](https://www.g2.com/products/luma-health/reviews) — 4.8/5 stars (84 reviews)

### Alternatives to Waystar

- [Tebra (previously Kareo + PatientPop)](https://www.g2.com/products/tebra-previously-kareo-patientpop/reviews) — 4.1/5 stars (257 reviews)
- [Essentials](https://www.g2.com/products/essentials/reviews) — 4.0/5 stars (42 reviews)
- [TriZetto QNXT](https://www.g2.com/products/trizetto-qnxt/reviews) — 4.3/5 stars (13 reviews)
- [Carepatron](https://www.g2.com/products/carepatron/reviews) — 4.5/5 stars (527 reviews)
- [EHRYourWay](https://www.g2.com/products/ehryourway/reviews) — 4.7/5 stars (338 reviews)
- [ModMed](https://www.g2.com/products/modmed/reviews) — 4.5/5 stars (330 reviews)
- [ClinicMind](https://www.g2.com/products/clinicmind-clinicmind/reviews) — 4.6/5 stars (221 reviews)
- [athenaOne](https://www.g2.com/products/athenaone/reviews) — 3.4/5 stars (112 reviews)
- [NextGen Healthcare EHR](https://www.g2.com/products/nextgen-healthcare-ehr/reviews) — 3.7/5 stars (165 reviews)
- [WebPT](https://www.g2.com/products/webpt/reviews) — 4.4/5 stars (162 reviews)

### Alternatives to Spruce Health

- [Weave](https://www.g2.com/products/weave-weave/reviews) — 4.6/5 stars (433 reviews)
- [OhMD](https://www.g2.com/products/ohmd/reviews) — 4.8/5 stars (170 reviews)
- [iPlum](https://www.g2.com/products/iplum/reviews) — 4.3/5 stars (203 reviews)
- [Practice Better](https://www.g2.com/products/practice-better/reviews) — 4.7/5 stars (297 reviews)
- [Carepatron](https://www.g2.com/products/carepatron/reviews) — 4.5/5 stars (527 reviews)
- [Paubox](https://www.g2.com/products/paubox/reviews) — 4.9/5 stars (566 reviews)
- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4060 reviews)
- [Rocket.Chat](https://www.g2.com/products/rocket-chat/reviews) — 4.2/5 stars (374 reviews)
- [Virtru Email Encryption](https://www.g2.com/products/virtru-email-encryption/reviews) — 4.4/5 stars (407 reviews)
- [Tebra (previously Kareo + PatientPop)](https://www.g2.com/products/tebra-previously-kareo-patientpop/reviews) — 4.1/5 stars (257 reviews)

### Alternatives to TherapyNotes

- [TheraNest by Ensora Health](https://www.g2.com/products/theranest-by-ensora-health/reviews) — 4.2/5 stars (127 reviews)
- [Tebra (previously Kareo + PatientPop)](https://www.g2.com/products/tebra-previously-kareo-patientpop/reviews) — 4.1/5 stars (257 reviews)
- [EHRYourWay](https://www.g2.com/products/ehryourway/reviews) — 4.7/5 stars (338 reviews)
- [Epic](https://www.g2.com/products/epic/reviews) — 4.2/5 stars (937 reviews)
- [Carepatron](https://www.g2.com/products/carepatron/reviews) — 4.5/5 stars (527 reviews)
- [ModMed](https://www.g2.com/products/modmed/reviews) — 4.5/5 stars (330 reviews)
- [Practice Better](https://www.g2.com/products/practice-better/reviews) — 4.7/5 stars (297 reviews)
- [Pabau Practice Management](https://www.g2.com/products/pabau-practice-management/reviews) — 4.8/5 stars (303 reviews)
- [Therap Services](https://www.g2.com/products/therap-services/reviews) — 4.6/5 stars (221 reviews)
- [WebPT](https://www.g2.com/products/webpt/reviews) — 4.4/5 stars (162 reviews)

---
## Top Discussions

### SimplePractice

- Title: [What is SimplePractice used for?](https://www.g2.com/discussions/what-is-simplepractice-used-for) — 1 comment
  > **Top comment:** "Its Nutritionist Software, often used for maintaining the databases on healthy nutritive foods as well as generating the patient /client reports with..."
- Title: [What is simple practice?](https://www.g2.com/discussions/what-is-simple-practice) — 1 comment
  > **Top comment:** "An EHR system that integrates administrative duties for mental health practices."

### Waystar

- Title: [How do I ensure that we are registered for electronic submissions and electronic remittance?](https://www.g2.com/discussions/33481-how-do-i-ensure-that-we-are-registered-for-electronic-submissions-and-electronic-remittance) — 2 comments
  > **Top comment:** "Hi Jessica, 

Every payer that offers ERA will require enrollment. The requirements of what is needed for enrollment do vary by payer though. If the..."
- Title: [Currently I do not have any questions for Waystart](https://www.g2.com/discussions/36388-currently-i-do-not-have-any-questions-for-waystart) — 1 comment, 1 upvote
  > **Top comment:** "n/a"

### Spruce Health

- Title: [Is Spruce a ERP system?](https://www.g2.com/discussions/is-spruce-a-erp-system) — 10 comments
  > **Top comment:** "Not really. They have components of an ERP system, but it's not designed to manage charts/notes...etc."
- Title: [What does Spruce do?](https://www.g2.com/discussions/what-does-spruce-do) — 1 comment
  > **Top comment:** "HIPAA compliant phone number, fax, and messaging system for healthcare providers"
- Title: [What is spruce software?](https://www.g2.com/discussions/what-is-spruce-software) — 1 comment *(includes official response)*
  > **Top comment:** "Spruce is an all in one communication software built from the ground up for healthcare practices. Spruce can help you with your business phone system..."
- Title: [Best way to download your convos for your record keeping?](https://www.g2.com/discussions/best-way-to-download-your-convos-for-your-record-keeping) — 1 comment, 1 upvote
  > **Top comment:** "Spruce is a medical record so many of our clinicians actually keep everything within Spruce. You can use our search feature to find anything at a later time..."
- Title: [are there any other platforms that are similar that may be a bit more affordable? and does Spruce actually have a number to call so when having technical problems I can speak to a live rep?](https://www.g2.com/discussions/are-there-any-other-platforms-that-are-similar-that-may-be-a-bit-more-affordable-and-does-spruce-actually-have-a-number-to-call-so-when-having-technical-problems-i-can-speak-to-a-live-rep) — 1 comment, 1 upvote
  > **Top comment:** "Spruce is a robust medical communication platform so it's tricky to compare pricing with other solutions. Depending on what you are seeking, there may be..."

### TherapyNotes

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/simplepractice-vs-waystar-vs-spruce-health-vs-therapynotes)