Compare SimpleFeedback and SurveyMonkey 
At a Glance
Market Segments
Small-Business (40.0% of reviews)
Small-Business (36.4% of reviews)
Entry-Level Pricing
No pricing available
Contact Us
SimpleFeedback
Star Rating
(27)4.2 out of 5
Market Segments
Small-Business (40.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about SimpleFeedbackSurveyMonkey
Star Rating
(23,419)4.4 out of 5
Market Segments
Small-Business (36.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that SurveyMonkey excels in user experience, with many praising its customizability and the ease of creating surveys without the need for training. Users appreciate that "everything is available on a single platform," making it a go-to choice for quick and efficient survey creation.
- Users say that SimpleFeedback provides valuable insights into user preferences, allowing businesses to understand what they are doing right and wrong. This feedback loop is beneficial for developers looking to enhance their software, as noted by a user who mentioned it helps generate extra income through improved customer engagement.
- Reviewers mention that SurveyMonkey's implementation process is notably smooth, with many users highlighting the intuitive setup that allows them to start gathering information quickly. One user specifically noted the seamless integration with other software, enhancing its overall utility.
- According to verified reviews, while SimpleFeedback offers a solid platform for customer engagement, it faces challenges in terms of overall user satisfaction compared to SurveyMonkey. Users have noted that while it has its strengths, it doesn't quite match the comprehensive features and ease of use that SurveyMonkey provides.
- G2 reviewers report that SurveyMonkey's support quality is highly rated, with users appreciating the responsive assistance they receive. This is contrasted with SimpleFeedback, where users have noted good service but not to the same level of satisfaction as seen with SurveyMonkey.
- Users say that while both platforms cater to small businesses, SurveyMonkey's extensive feature set, including advanced reporting and analytics, gives it a significant edge. Reviewers have highlighted the platform's ability to provide deeper insights, which is crucial for data-driven decision-making.
Pricing
Entry-Level Pricing
SimpleFeedback
No pricing availableSurveyMonkey
SurveyMonkey Enterprise
Contact Us
SurveyMonkey Enterprise is our most feature-rich and secure plan, loved by users and built for business. Get in touch to learn more about our Enterprise solution and schedule a personalized demo.
- Unlimited responses
- Custom CSS survey themes
- Advanced privacy and security
Free Trial
SimpleFeedback
No trial information availableSurveyMonkey
Free Trial is available
Ratings
Meets Requirements
8.6
21
9.0
20,570
Ease of Use
8.6
21
9.2
20,688
Ease of Setup
8.8
13
9.0
8,023
Ease of Admin
8.2
10
8.9
7,613
Quality of Support
8.5
17
8.6
14,596
Has the product been a good partner in doing business?
9.3
9
8.8
6,662
Product Direction (% positive)
7.8
21
7.7
20,132
Features by Category
Feedback Management
Not enough data
7.7
148
Not enough data
8.1
145
Not enough data
8.1
153
Feedback Analysis
Not enough data
8.1
145
Not enough data
7.9
145
Not enough data
7.6
138
Feedback Sources
Not enough data
8.1
147
Not enough data
9.0
161
Not enough data
7.8
139
Not enough data
7.7
137
Generative AI
Not enough data
7.4
131
Not enough data
7.6
83
Survey Management
8.2
12
9.0
1442
9.2
12
8.9
1427
8.8
12
8.6
1354
8.6
12
8.8
1398
Survey Customization
8.2
13
8.5
1160
8.1
14
8.2
1198
7.4
15
8.1
1076
7.3
11
8.1
907
Survey Insights
8.2
14
8.6
1367
7.7
11
8.0
937
8.2
13
8.5
1259
8.8
14
8.4
1136
Agentic AI - Survey
Not enough data
7.6
148
Not enough data
7.7
148
Not enough data
8.0
151
Customization
Not enough data
8.6
210
Not enough data
8.3
195
Not enough data
8.7
215
Not enough data
8.6
228
Additional Functionality
Not enough data
8.3
174
Not enough data
7.6
152
Not enough data
8.3
196
Not enough data
7.8
151
Not enough data
8.5
204
Categories
Categories
Shared Categories
SimpleFeedback and SurveyMonkey are categorized as Survey
Unique Categories
SimpleFeedback has no unique categories
SurveyMonkey is categorized as Online Form Builder and Feedback Analytics
Reviews
Reviewers' Company Size
SimpleFeedback
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SurveyMonkey
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
20.0%
Education Management
16.0%
Marketing and Advertising
8.0%
Information Technology and Services
8.0%
Accounting
8.0%
Other
40.0%
Education Management
8.5%
Hospital & Health Care
5.9%
Higher Education
5.8%
Marketing and Advertising
5.1%
Information Technology and Services
4.9%
Other
69.8%
Alternatives
Discussions
SimpleFeedback has no discussions with answers
How it can be integrated with other applications such as Micrsoft Teams?
9 Comments
KB
Survey Monkey can be integrated with other applications such as Microsoft Teams, by copying and pasting the link into the chat. Read more
Can I create visualizations in SurveyMonkey based on the answers I collect?
8 Comments
TB
Yes, you can. Read more
What is SurveyMonkey used for?
6 Comments
DS
I would use it to gather feedback or insights on our products and how to best meet our customers needs.Read more
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