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# Silo Workspace vs Symantec Web Security Service Comparison - What are their main differences?

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Authentic8Symantec Web Security.cloud[+ Add Product](#)

Pricing

**Silo Workspace**
Free Trial

**Contact Vendor for Pricing** · Basic

**Symantec Web Security Service**
No pricing available

**Pricing Insights**
from reviews

Perceived Cost

**Silo Workspace**
$$$$$

**Symantec Web Security Service**
$$$$$

Average Discount

**Silo Workspace**
Not enough reviews yet

**Symantec Web Security Service**
17%

Uncover valuable pricing insights from real user feedback to improve your shopping experience.
See it for free

Time to Implement

**Silo Workspace** 6 months
Based on 100 responses

**Symantec Web Security Service** 6 months
Based on 100 responses

Return on Investment

**Silo Workspace** 6 months
Based on 100 responses

**Symantec Web Security Service** 6 months
Based on 100 responses

**Pros & Cons**
from reviews

**Silo Workspace**

Ease of Use (5)

Security (4)

Slow Performance (2)

Difficult Learning Curve (1)

**Symantec Web Security Service**

Security Protection (6)

Ease of Use (5)

Notification Issues (2)

Expensive (1)

Integrations

**Silo Workspace**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_ebfae2a9075850f9fa094c23484ef258/microsoft-entra-id.jpg "Product Avatar Image")

Microsoft Entra ID

](https://www.g2.com/products/microsoft-entra-id/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_685fcffbb1d262ce4dbe736eb3c92266/okta%282%29.png "Product Avatar Image")

Okta

](https://www.g2.com/products/okta/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_53603b95b779fcd68c3bb76a675d7455/ping-identity.jpg "Product Avatar Image")

Ping Identity

](https://www.g2.com/products/ping-identity/reviews)[
View all
](https://www.g2.com/products/silo-workspace/integrations)

**Symantec Web Security Service**
Not enough data

Screenshots

**Silo Workspace**
 ![Silo Workspace screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1785784/Workspace-with-marketplace.png)

**Symantec Web Security Service**
 ![Symantec Web Security Service screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/154519/Screen-Shot-2020-10-30-at-1.06.31-PM.png)

**Ratings**
from reviews

Meets Requirements

**Silo Workspace**

**9.5** /10

Based on 103 responses

**Symantec Web Security Service**

**8.7** /10

Based on 89 responses

Ease of Use

**Silo Workspace**

**8.9** /10

Based on 103 responses

**Symantec Web Security Service**

**8.9** /10

Based on 90 responses

Ease of Setup

**Silo Workspace**

**9.0** /10

Based on 24 responses

**Symantec Web Security Service**

**8.9** /10

Based on 37 responses

Ease of Admin

**Silo Workspace**

**8.9** /10

Based on 11 responses

**Symantec Web Security Service**

**9.0** /10

Based on 33 responses

Quality of Support

**Silo Workspace**

**9.3** /10

Based on 103 responses

**Symantec Web Security Service**

**8.4** /10

Based on 87 responses

Has the product been a good partner in doing business?

**Silo Workspace**

**9.7** /10

Based on 10 responses

**Symantec Web Security Service**

**8.8** /10

Based on 32 responses

Product Direction (% positive)

**Silo Workspace**

**9.8** /10

Based on 102 responses

**Symantec Web Security Service**

**8.4** /10

Based on 82 responses

**Features**
ratings from reviews

Cloud Access Security Broker (CASB)

Not enough data

**8.7** /10

Based on 24 responses

User Insights

**Reviewers' Company Size**

Small-Business(50 or fewer emp.)
29.9%

Mid-Market(51-1000 emp.)
45.8%

Enterprise(\> 1000 emp.)
24.3%

Small-Business(50 or fewer emp.)
29.9%

Mid-Market(51-1000 emp.)
45.8%

Enterprise(\> 1000 emp.)
24.3%

Small-Business(50 or fewer emp.)
31.2%

Mid-Market(51-1000 emp.)
23.9%

Enterprise(\> 1000 emp.)
45.0%

Small-Business(50 or fewer emp.)
31.2%

Mid-Market(51-1000 emp.)
23.9%

Enterprise(\> 1000 emp.)
45.0%

**Reviewers' Industry**

[![Silo Workspace](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_28b1bdae7508ea3b5c8f6ee1f2d3b409/silo-workspace.png "Silo Workspace")](https://www.g2.com/products/silo-workspace/reviews)
Silo Workspace

Information Technology and Services
20.6%

Telecommunications
12.1%

Marketing and Advertising
9.3%

Financial Services
7.5%

Legal Services
4.7%

Other
45.8%

[![Symantec Web Security Service](https://images.g2crowd.com/uploads/product/hd_favicon/031fb7b051398fca680d4aaefbd8f64d/symantec-web-security-service.svg "Symantec Web Security Service")](https://www.g2.com/products/symantec-web-security-service/reviews)
Symantec Web Security Service

Information Technology and Services
27.5%

Computer Software
11.9%

Financial Services
7.3%

Computer & Network Security
6.4%

Manufacturing
2.8%

Other
44.0%

Alternatives

**Silo Workspace Alternatives**

 ![Mimecast Email & Collaboration Security](https://images.g2crowd.com/uploads/product/hd_favicon/c97922b8b687c48a1c77730e5b621a3a/mimecast-email-collaboration-security.svg "Mimecast Email & Collaboration Security")

[
Mimecast Email &...
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 ![Cisco Umbrella](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_17d330a37bc2914fb3e2655da70c7a34/cisco-umbrella.png "Cisco Umbrella")

[
Cisco Umbrella
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 ![Kasm Workspaces](https://images.g2crowd.com/uploads/product/hd_favicon/0ee10e34d38102ab1a4f9be91106945c/kasm-workspaces.svg "Kasm Workspaces")

[
Kasm Workspaces
](/products/kasm-workspaces/reviews)

 ![Cloudflare Application Security and Performance](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_b2231a414cb9f3f7c194f65af32b723e/cloudflare-application-security-and-performance.png "Cloudflare Application Security and Performance")

[
Cloudflare Application...
](/products/cloudflare-application-security-and-performance/reviews)

**Symantec Web Security Service Alternatives**

 ![Cisco Umbrella](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_17d330a37bc2914fb3e2655da70c7a34/cisco-umbrella.png "Cisco Umbrella")

[
Cisco Umbrella
](/products/cisco-umbrella/reviews)

 ![Zscaler Internet Access](https://images.g2crowd.com/uploads/product/hd_favicon/f063065622874e0a8214c8615c634d1e/zscaler-internet-access.svg "Zscaler Internet Access")

[
Zscaler Internet Access
](/products/zscaler-internet-access/reviews)

 ![Netskope One Platform](https://images.g2crowd.com/uploads/product/hd_favicon/24f85b7cc708f49da8b235966df41a33/netskope-one-platform.svg "Netskope One Platform")

[
Netskope One Platform
](/products/netskope-one-platform/reviews)

 ![Mimecast Email & Collaboration Security](https://images.g2crowd.com/uploads/product/hd_favicon/c97922b8b687c48a1c77730e5b621a3a/mimecast-email-collaboration-security.svg "Mimecast Email & Collaboration Security")

[
Mimecast Email &...
](/products/mimecast-email-collaboration-security/reviews)

## Authentic8 vs Symantec Web Security.cloud FAQs

Generated using AI

Last updated: November 14, 2026

### What is the difference between Symantec Web Security.cloud vs Authentic8?

Authentic8 is the stronger fit for isolated, anonymous investigative browsing, while Symantec Web Security.cloud emphasizes broad web filtering and threat protection.

| Dimension | [Symantec Web Security.cloud](https://www.g2.com/products/symantec-web-security-service/reviews) | [Authentic8](https://www.g2.com/products/silo-workspace/reviews) |
| --- | --- | --- |
| G2 Rating (reviews) | 4.4/5 (100+ reviews) | 4.6/5 (100+ reviews) |
| Largest Segment | Enterprise | Mid-Market |
| Ease of Setup score | 8.9 | 9.0 |
| Quality of Support score | 8.4 | 9.3 |
| Top Reviewer-Cited Strength | Security protection, 6+ mentions | Ease of use, 5+ mentions |

### What are the best alternatives to Symantec Web Security.cloud and Authentic8?

Kasm Workspaces, Zscaler Internet Access, and Cisco Umbrella are the top three alternatives to Symantec Web Security.cloud and Authentic8.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Symantec Web Security.cloud](https://www.g2.com/products/symantec-web-security-service/reviews) | 4.4/5 (100+ reviews) | Enterprise | Recent reviewers describe pricing as high. | Security protection |
| [Authentic8](https://www.g2.com/products/silo-workspace/reviews) | 4.6/5 (100+ reviews) | Mid-Market | Recent reviewers cite high cost and licensing complexity. | Secure, isolated browsing |
| [Kasm Workspaces](https://www.g2.com/products/kasm-workspaces/reviews) | 4.7/5 (40+ reviews) | Small-Business | — | — |
| [Zscaler Internet Access](https://www.g2.com/products/zscaler-internet-access/reviews) | 4.4/5 (300+ reviews) | Enterprise | — | — |
| [Cisco Umbrella](https://www.g2.com/products/cisco-umbrella/reviews) | 4.4/5 (200+ reviews) | Mid-Market | — | — |

### Which Secure Web Gateways features should I prioritize when comparing Symantec Web Security.cloud and Authentic8?

Prioritize threat protection, browsing isolation and anonymity, web filtering and policy control, ease of use, and support when evaluating Symantec Web Security.cloud and Authentic8.

- **Threat protection:** Symantec Web Security.cloud has 6+ all-time mentions for security protection; Authentic8 has 2+ for security protection and 4+ for security.
- **Ease of use:** Both score 8.9/10; ease of use is cited in 5+ all-time mentions for each.
- **Setup:** Authentic8 scores 9.0/10 and Symantec Web Security.cloud 8.9/10. Recent reviewers describe both as straightforward to implement.
- **Support:** Authentic8 scores 9.3/10 versus 8.4/10 for Symantec Web Security.cloud.
- **Isolation and anonymity:** Recent Authentic8 reviewers emphasize isolated cloud browsing and protected researcher identity; Symantec reviewers emphasize URL filtering and blocking suspicious sites.

### What are the pros and cons of Symantec Web Security.cloud vs Authentic8?

Symantec Web Security.cloud’s headline strength is broad web threat protection, while Authentic8’s is secure, isolated browsing for research and investigations.

- **Symantec Web Security.cloud strengths:** G2 reviewers cite security protection (6+ all-time mentions) and ease of use (5+). Reviews also describe URL filtering, threat warnings, and centralized policy controls.
- **Symantec Web Security.cloud trade-offs:** Recent reviewers mention intrusive notices, performance slowdowns, and occasional compatibility or false-alert issues. Support experiences vary, including reports of slow or poor service.
- **Authentic8 strengths:** Reviewers cite ease of use (5+ all-time mentions) and security (4+). Recent reviews highlight isolated browsing, anonymity, and tools for OSINT and investigations.
- **Authentic8 trade-offs:** Recent reviewers note occasional latency, a learning curve for advanced features, and high cost or licensing complexity.

### Is Symantec Web Security.cloud or Authentic8 better for small businesses?

Authentic8 is the better small-business fit by reviewer-company segment, with Mid-Market as its largest segment, while Symantec Web Security.cloud’s largest segment is Enterprise.

### Which Secure Web Gateways platform has better integrations?

Authentic8 leads Symantec Web Security.cloud on integration-related reviewer satisfaction, with a 9.7/10 Ease of Doing Business With score versus 8.8/10 for Symantec Web Security.cloud.

- **Symantec Web Security.cloud:** Recent reviewers describe integration as challenging in some cases and also report that it pairs with other security products. G2’s integration-related sentiment includes 1+ all-time mention of integration issues.
- **Authentic8:** Recent reviewers cite SSO integration and integrations with security and intelligence workflows. Reviewers also identify broader native integrations as an area to expand.

### How do Symantec Web Security.cloud and Authentic8 compare on customer support?

Authentic8 leads Symantec Web Security.cloud on Quality of Support, scoring 9.3/10 versus 8.4/10, a 0.9-point advantage.

- **Symantec Web Security.cloud:** Recent reviewers describe responsive support in some experiences, while others report poor customer service and regional support gaps.
- **Authentic8:** Recent reviewers describe support as knowledgeable, responsive, and helpful; one review also calls for stronger self-service documentation and training.

### Which is easier to implement, Symantec Web Security.cloud or Authentic8?

Authentic8 and Symantec Web Security.cloud are at parity on Ease of Setup, scoring 9.0/10 and 8.9/10, respectively, a 0.1-point difference.

- **Symantec Web Security.cloud:** Recent reviewers describe implementation as easy to use and manage, with deployment through Intune also cited.
- **Authentic8:** Recent reviewers describe onboarding and implementation as straightforward, though one reviewer notes that advanced investigation features have a learning curve.

## Silo Workspace vs Symantec Web Security Service

When assessing the two solutions, reviewers found them equally easy to use. However, Silo Workspace is easier to set up, and do business with, while Symantec Web Security Service is easier to administer.

- Reviewers felt that Silo Workspace meets the needs of their business better than Symantec Web Security Service.
- When comparing quality of ongoing product support, reviewers felt that Silo Workspace is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Silo Workspace over Symantec Web Security Service.