# Silo Workspace vs Symantec Web Security Service Comparison

---
## Frequently Asked Questions

### What is the difference between Symantec Web Security.cloud vs Authentic8?

Authentic8 stands out for higher reviewer satisfaction in support and requirements fit, while Symantec Web Security.cloud is more widely used in enterprise environments.

| [Symantec Web Security.cloud](https://www.g2.com/products/symantec-web-security-service/reviews) | [Authentic8](https://www.g2.com/products/silo-workspace/reviews) |
| --- | --- |
| 4.4/5 (120 reviews) | 4.7/5 (115 reviews) |
| Enterprise | Mid-Market |
| 8.9 | 9.0 |
| 8.4 | 9.3 |
| Security Protection (6 all-time mentions) | Ease of Use (5 all-time mentions) |



### How do the pricing models of Symantec Web Security.cloud and Authentic8 compare?

Authentic8 is rated higher for value, with a stronger Price/Cost satisfaction score than Symantec Web Security.cloud.

- **Symantec Web Security.cloud:** Reviewers note the product is affordable compared to competitors, but some mention the price is high and fees could be lower for yearly plans.
- **Authentic8:** Reviewers describe Authentic8 as more expensive than previous tools, but consider the additional capabilities worth the cost; some mention high cost as a trade-off.



### What are the best alternatives to Symantec Web Security.cloud and Authentic8?

The top three alternatives to Symantec Web Security.cloud and Authentic8 are Kasm Workspaces, Cisco Umbrella, and Zscaler Internet Access.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Symantec Web Security.cloud](https://www.g2.com/products/symantec-web-security-service/reviews) | 4.4/5 (120) | Enterprise | Affordable compared to competitors | Security Protection |
| [Authentic8](https://www.g2.com/products/silo-workspace/reviews) | 4.7/5 (115) | Mid-Market | More expensive but valued for capabilities | Ease of Use |
| [Kasm Workspaces](https://www.g2.com/products/kasm-workspaces/reviews) | 4.7/5 (49) | Small-Business | — | — |
| [Cisco Umbrella](https://www.g2.com/products/cisco-umbrella/reviews) | 4.4/5 (285) | Mid-Market | — | — |
| [Zscaler Internet Access](https://www.g2.com/products/zscaler-internet-access/reviews) | 4.4/5 (291) | Enterprise | — | — |



### Which Secure Web Gateways features should I prioritize when comparing Symantec Web Security.cloud and Authentic8?

Buyers should prioritize Security Protection, Ease of Use, Implementation Ease, Integration, and Support Quality when comparing Symantec Web Security.cloud and Authentic8.

- **Security Protection:** Symantec Web Security.cloud (6 all-time mentions), Authentic8 (4 all-time mentions)
- **Ease of Use:** Symantec Web Security.cloud (5 all-time mentions, score 8.9), Authentic8 (5 all-time mentions, score 8.9)
- **Implementation Ease:** Symantec Web Security.cloud (1 all-time mention), Authentic8 (2 all-time mentions)
- **Support Quality:** Symantec Web Security.cloud (score 8.4), Authentic8 (score 9.3)



### What are the pros and cons of Symantec Web Security.cloud vs Authentic8?

Symantec Web Security.cloud's headline strength is security protection, while Authentic8's is ease of use.

- **Symantec Web Security.cloud strengths:** Security Protection (6 all-time mentions), Ease of Use (5 all-time mentions), Simple (2 all-time mentions), Affordable (1 all-time mention), Analytics (1 all-time mention), Easy Access (1 all-time mention), Features (1 all-time mention), Implementation Ease (1 all-time mention), Setup Ease (1 all-time mention), Software Updates (1 all-time mention)
- **Symantec Web Security.cloud trade-offs:** Notification Issues (2 all-time mentions), Expensive (1 all-time mention), Integration Issues (1 all-time mention), Poor Customer Support (1 all-time mention), Slow Performance (1 all-time mention), Software Bugs (1 all-time mention), Software Instability (1 all-time mention)
- **Authentic8 strengths:** Ease of Use (5 all-time mentions), Security (4 all-time mentions), Implementation Ease (2 all-time mentions), Security Protection (2 all-time mentions), Installation Ease (1 all-time mention), Management Ease (1 all-time mention), Network Security (1 all-time mention), Reliability (1 all-time mention), Scanning Efficiency (1 all-time mention)
- **Authentic8 trade-offs:** Slow Performance (2 all-time mentions), Difficult Learning Curve (1 all-time mention), Expensive (1 all-time mention), Slow Loading (1 all-time mention), UX Improvement (1 all-time mention)



### Is Symantec Web Security.cloud or Authentic8 better for small businesses?

Kasm Workspaces is the top alternative with the strongest small-business segment, but between Symantec Web Security.cloud and Authentic8, Authentic8 is better suited for small businesses based on its mid-market focus and reviewer sentiment.

- **Symantec Web Security.cloud:** Largest segment is Enterprise; reviewers highlight robust security and ease of use, but note higher cost and complexity for smaller organizations.
- **Authentic8:** Largest segment is Mid-Market; reviewers consistently praise ease of use, intuitive interface, and value for smaller teams.



### Which Secure Web Gateways platform has better integrations?

Symantec Web Security.cloud and Authentic8 are at parity for integrations, as neither has recent reviewer-cited integration themes or named third-party tools.

- **Symantec Web Security.cloud:** No recent reviewer-cited integrations.
- **Authentic8:** No recent reviewer-cited integrations.



### How do Symantec Web Security.cloud and Authentic8 compare on customer support?

Authentic8 is rated higher for Quality of Support, with a 0.9-point advantage over Symantec Web Security.cloud.

- **Symantec Web Security.cloud:** Reviewers describe support as responsive but note areas for improvement, with some citing poor customer support and slow responses.
- **Authentic8:** Reviewers consistently praise support as knowledgeable, responsive, and helpful, with multiple mentions of strong onboarding and technical assistance.



### Which is easier to implement, Symantec Web Security.cloud or Authentic8?

Authentic8 and Symantec Web Security.cloud are at parity on Ease of Setup, both scoring 8.9 or higher, with Authentic8 slightly ahead at 9.0.

- **Symantec Web Security.cloud:** Reviewers highlight easy setup and deployment, with several noting straightforward installation and minimal configuration required.
- **Authentic8:** Reviewers consistently mention easy onboarding, intuitive setup, and quick implementation, with positive feedback on the cloud-based deployment process.



| | Silo Workspace | Symantec Web Security Service | 
|---|---|---|
| **Star Rating** | 4.7 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 115 | 120 | 
| **Largest Market Segment** | Mid-Market (45.9% of reviews) | Enterprise (45.0% of reviews) | 
| **Entry Level Price** | Free Trial 1 User | No pricing available | 

---
## Top Pros & Cons

### Silo Workspace

Pros:
- Ease of Use (5 reviews)
- Security (4 reviews)

Cons:
- Slow Performance (2 reviews)
- Difficult Learning Curve (1 reviews)

### Symantec Web Security Service

Pros:
- Security Protection (6 reviews)
- Ease of Use (5 reviews)

Cons:
- Notification Issues (2 reviews)
- Expensive (1 reviews)

---
## Ratings Comparison
| Rating | Silo Workspace | Symantec Web Security Service | 
|---|---|---|
  | **Meets Requirements** | 9.5 (105 reviews) | 8.7 (89 reviews) | 
  | **Ease of Use** | 8.9 (105 reviews) | 8.9 (90 reviews) | 
  | **Ease of Setup** | 9.0 (24 reviews) | 8.9 (37 reviews) | 
  | **Ease of Admin** | 8.9 (11 reviews) | 9.0 (33 reviews) | 
  | **Quality of Support** | 9.3 (105 reviews) | 8.4 (87 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.7 (10 reviews) | 8.8 (32 reviews) | 
  | **Product Direction (% positive)** | 9.8 (104 reviews) | 8.4 (82 reviews) | 

---
## Pricing

### Silo Workspace

#### Entry-Level Pricing

Plan: Free Trial

Price: Free Trial 1 User

Description: For individuals looking to test drive Silo Workspace.


Key Features:
- Limited Egress Nodes
- All productivity tools
- All productivity tools

[Browse all 4 editions](https://www.g2.com/products/silo-workspace/pricing)

#### Free Trial

Yes

### Symantec Web Security Service

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Cloud Access Security Broker (CASB)

| Product | Score | Reviews |
|---|---|---|
| **Silo Workspace** | N/A | N/A |
| **Symantec Web Security Service** | 8.7/10 | 24 |

#### Analysis

| Feature | Silo Workspace | Symantec Web Security Service | 
|---|---|---|
| **User Analytics** | Not enough data | 8.6 (16 reviews) | 
| **Cloud Gap Analytics** | Not enough data | 8.7 (15 reviews) | 
| **Anomoly Detection** | Not enough data | 8.4 (16 reviews) | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Usage Tracking/Analytics** | Not enough data | Not enough data | 

#### Functionality

| Feature | Silo Workspace | Symantec Web Security Service | 
|---|---|---|
| **SSO** | Not enough data | 8.5 (16 reviews) | 
| **Cloud Registry** | Not enough data | 8.7 (15 reviews) | 
| **Mobile Device Mangement** | Not enough data | 8.8 (15 reviews) | 

#### Security

| Feature | Silo Workspace | Symantec Web Security Service | 
|---|---|---|
| **Governance** | Not enough data | 8.7 (15 reviews) | 
| **Data loss Prevention** | Not enough data | 8.9 (17 reviews) | 
| **Data Encryption/Security** | Not enough data | 8.6 (18 reviews) | 
| **Access Control** | Not enough data | 9.3 (18 reviews) | 
| **Cloud Encryption** | Not enough data | Not enough data | 
| **Network Security** | Not enough data | Not enough data | 
| **Cloud Application Security** | Not enough data | Not enough data | 
| **Data Leak Prevention** | Not enough data | Not enough data | 
| **Data Governance** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Silo Workspace | Symantec Web Security Service | 
|---|---|---|
| **Multi-Cloud Management** | Not enough data | Not enough data | 
| **Risk Scoring** | Not enough data | Not enough data | 
| **Device Auto Discovery** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Real-time Alerts** | Not enough data | Not enough data | 
| **Configuration Management** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **User Management** | Not enough data | Not enough data | 
| **Compliance Tracking** | Not enough data | Not enough data | 
| **Risk Analysis** | Not enough data | Not enough data | 
| **User Activity Monitoring** | Not enough data | Not enough data | 
| **Threat Protection** | Not enough data | Not enough data | 
| **Cloud Security Policy Management** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Device Management** | Not enough data | Not enough data | 
| **Audit Management** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Performance Analysis** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 

### Secure Web Gateways

| Product | Score | Reviews |
|---|---|---|
| **Silo Workspace** | N/A | N/A |
| **Symantec Web Security Service** | N/A | N/A |

#### Web Content and Traffic Filtering - Secure Web Gateways

| Feature | Silo Workspace | Symantec Web Security Service | 
|---|---|---|
| **SSL/TLS Inspection** | Not enough data | Not enough data | 
| **Content Filtering** | Not enough data | Not enough data | 
| **URL Filtering** | Not enough data | Not enough data | 
| **Real-Time Traffic Inspection** | Not enough data | Not enough data | 
| **Ad and Tracker Blocking** | Not enough data | Not enough data | 

#### Data Protection and Loss Prevention - Secure Web Gateways

| Feature | Silo Workspace | Symantec Web Security Service | 
|---|---|---|
| **Data Loss Prevention (DLP)** | Not enough data | Not enough data | 
| **Phishing Protection** | Not enough data | Not enough data | 
| **Malware Protection** | Not enough data | Not enough data | 
| **Cloud Access Security** | Not enough data | Not enough data | 

#### Access Control and Authentication - Secure Web Gateways

| Feature | Silo Workspace | Symantec Web Security Service | 
|---|---|---|
| **Application Control** | Not enough data | Not enough data | 
| **Authentication and Access Control** | Not enough data | Not enough data | 
| **User and Group Policies** | Not enough data | Not enough data | 

#### Performance and Management - Secure Web Gateways

| Feature | Silo Workspace | Symantec Web Security Service | 
|---|---|---|
| **Customizable Policy Enforcement** | Not enough data | Not enough data | 
| **Bandwidth Management** | Not enough data | Not enough data | 
| **Integration Capabilities** | Not enough data | Not enough data | 
| **Reporting and Logging** | Not enough data | Not enough data | 
| **Threat Intelligence Integration** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Browser Isolation Software](https://www.g2.com/categories/browser-isolation)


**Unique to Symantec Web Security Service (2):** [Cloud Access Security Broker (CASB) Software](https://www.g2.com/categories/cloud-access-security-broker-casb), [Secure Web Gateway Software](https://www.g2.com/categories/secure-web-gateways)


---
## Reviewer Demographics

### By Company Size

| Segment | Silo Workspace | Symantec Web Security Service | 
|---|---|---|
| **Small-Business** | 29.4% | 31.2% | 
| **Mid-Market** | 45.9% | 23.9% | 
| **Enterprise** | 24.8% | 45.0% | 

### By Industry

#### Silo Workspace

- **Information Technology and Services:** 22.0%
- **Telecommunications:** 11.9%
- **Marketing and Advertising:** 9.2%
- **Financial Services:** 7.3%
- **Legal Services:** 4.6%
- **Computer Software:** 4.6%
- **Banking:** 3.7%
- **Automotive:** 3.7%
- **Retail:** 2.8%
- **Security and Investigations:** 2.8%
- **Other:** 27.5%

#### Symantec Web Security Service

- **Information Technology and Services:** 27.5%
- **Computer Software:** 11.9%
- **Financial Services:** 7.3%
- **Computer & Network Security:** 6.4%
- **Manufacturing:** 2.8%
- **Airlines/Aviation:** 2.8%
- **Banking:** 2.8%
- **Higher Education:** 2.8%
- **Information Services:** 2.8%
- **Accounting:** 1.8%
- **Other:** 31.2%

---
## Alternatives

### Alternatives to Silo Workspace

- [Kasm Workspaces](https://www.g2.com/products/kasm-workspaces/reviews) — 4.7/5 stars (49 reviews)
- [Mimecast Advanced Email Security](https://www.g2.com/products/mimecast-advanced-email-security/reviews) — 4.4/5 stars (363 reviews)
- [Menlo Security](https://www.g2.com/products/menlo-security/reviews) — 4.6/5 stars (54 reviews)
- [BitBrowser](https://www.g2.com/products/bitbrowser/reviews) — 4.7/5 stars (158 reviews)
- [Citrix Secure Private Access](https://www.g2.com/products/citrix-secure-private-access/reviews) — 4.5/5 stars (54 reviews)
- [Cloudflare One (SASE)](https://www.g2.com/products/cloudflare-one-sase/reviews) — 4.6/5 stars (104 reviews)
- [HP Wolf Pro Security](https://www.g2.com/products/hp-wolf-pro-security/reviews) — 4.5/5 stars (3 reviews)
- [Prisma Browser](https://www.g2.com/products/prisma-browser/reviews) — 4.2/5 stars (43 reviews)
- [Symantec Web Isolation](https://www.g2.com/products/symantec-web-isolation/reviews) — 4.5/5 stars (1 reviews)
- [Apozy](https://www.g2.com/products/apozy/reviews) — 0.0/5 stars (0 reviews)

### Alternatives to Symantec Web Security Service

- [Zscaler Internet Access](https://www.g2.com/products/zscaler-internet-access/reviews) — 4.4/5 stars (320 reviews)
- [Cisco Umbrella](https://www.g2.com/products/cisco-umbrella/reviews) — 4.4/5 stars (284 reviews)
- [Netskope One Platform](https://www.g2.com/products/netskope-one-platform/reviews) — 4.4/5 stars (97 reviews)
- [Mimecast Advanced Email Security](https://www.g2.com/products/mimecast-advanced-email-security/reviews) — 4.4/5 stars (363 reviews)
- [Check Point Email Security](https://www.g2.com/products/check-point-email-security/reviews) — 4.6/5 stars (534 reviews)
- [ThreatLocker Zero Trust Platform](https://www.g2.com/products/threatlocker-zero-trust-platform/reviews) — 4.8/5 stars (515 reviews)
- [DNSFilter](https://www.g2.com/products/dnsfilter/reviews) — 4.6/5 stars (272 reviews)
- [Check Point SASE](https://www.g2.com/products/check-point-sase/reviews) — 4.5/5 stars (229 reviews)
- [BitBrowser](https://www.g2.com/products/bitbrowser/reviews) — 4.7/5 stars (158 reviews)
- [Forcepoint Web Security](https://www.g2.com/products/forcepoint-web-security/reviews) — 4.2/5 stars (62 reviews)

---
## Top Discussions

### Silo Workspace

- Title: [Will you be providing a Freemium version?](https://www.g2.com/discussions/25289-will-you-be-providing-a-freemium-version) — 1 comment, 1 upvote
  > **Top comment:** "Hi Chris, thanks for the question. Anyone can access Silo for Safe Access at any time by clicking on "Try Silo Now" on the main page of our website..."
- Title: [How does Silo work?](https://www.g2.com/discussions/technology) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Silo is a cloud browser that runs on our servers, not your devices. Everything executes remotely – even cookies. You only get an encrypted display (i.e. a..."
- Title: [Who uses Silo?](https://www.g2.com/discussions/customers-547bf770-a9e1-4cc2-8a47-6f90106e1160) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "We don’t name our customers and we won’t name you. But the world’s leading organizations rely on Silo. From Fortune 10 companies to government and law..."
- Title: [How do I know I can trust Silo?](https://www.g2.com/discussions/privacy-160acc68-2639-431c-9ee5-e3b1811a492f) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Unlike other browsers, you’ll pay for Silo. That’s why we never have to share your data for any marketing or other commercial purposes. You’re not the..."
- Title: [Why is a cloud browser more secure than a regular browser?](https://www.g2.com/discussions/security-22f3f493-7d05-426e-b124-c9026c4c757c) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Not only does Silo run in a secure container that provides perfect isolation, but there are policies that prevent malicious code from executing. There is no..."

### Symantec Web Security Service

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/silo-workspace-vs-symantec-web-security-service)