Users report that SmugMug's ease of use is highlighted by its intuitive interface, making it simple for photographers to upload and organize their portfolios, while Shutterstock Custom users mention that the platform's customization options can be complex, requiring a steeper learning curve.
Reviewers mention that SmugMug excels in providing a robust set of features for small businesses, including unlimited photo uploads and customizable galleries, whereas users on G2 note that Shutterstock Custom offers superior tools for managing large-scale image licensing and client collaboration.
G2 users report that SmugMug's customer support is generally responsive, with an average quality rating of 8.0, while Shutterstock Custom users express some dissatisfaction, rating support at 7.9, indicating potential delays in response times.
Users say that SmugMug's product direction is perceived as lacking, with a low positive feedback score of 5.9, while reviewers mention that Shutterstock Custom has a more favorable outlook on future updates and features, reflected in a score of 7.9.
Reviewers mention that SmugMug's pricing structure is straightforward, starting at $45.00, which appeals to small businesses, while users report that Shutterstock Custom's pricing can be less transparent, depending on the specific services and licensing agreements needed.
Users on G2 highlight that SmugMug's ease of setup is rated at 8.1, making it quick to get started, while Shutterstock Custom lacks detailed feedback in this area, suggesting that users may face challenges during initial setup.
Pricing
Entry-Level Pricing
Shutterstock Studios
No pricing available
SmugMug
SmugMug Pro plan
$45.00
1 Subscription Per Month
For photography businesses with more than one employee.
Margin control: Set your prices down to the gallery level to match your specific photography jobs and customers.
Custom promos and delivery: Make more sales with bundled products and custom coupons. Even add your own branded packaging.
Multiple users: As your brand grows, so will your team. Give ‘em access.
We partner with some of the best labs in the world--Bay Photo, WHCC, and Loxley Colour. Check out our products page to learn more about the prints and gift...Read more
Which is Better Flickr or SmugMug?
1 Comment
Official Response from SmugMug
We believe that both are excellent services and platforms--just for different reasons. If you're looking for an incredibly safe, inclusive, and engaging...Read more
What is SmugMug used for?
1 Comment
Official Response from SmugMug
SmugMug is the do-it-all platform for photographers who need to manage their entire catalog of photos, even RAWs, from anywhere. You can build a better...Read more
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