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Compare ShowMyPC and Zoho Assist 
Featured Products
At a Glance
Market Segments
Small-Business (60.0% of reviews)
Small-Business (70.7% of reviews)
Entry-Level Pricing
No pricing available
$0 1 Remote Support Technician and 5 Unattended Computers
ShowMyPC
Star Rating
(17)4.1 out of 5
Market Segments
Small-Business (60.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ShowMyPCZoho Assist
Star Rating
(626)4.6 out of 5
Market Segments
Small-Business (70.7% of reviews)
Pros & Cons
Entry-Level Pricing
$0 1 Remote Support Technician and 5 Unattended Computers
Browse all 6 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Zoho Assist excels in overall user satisfaction, boasting a significantly higher G2 Score compared to ShowMyPC. Users appreciate its user-friendly interface and the ability to quickly assist others, with one reviewer noting they can connect to a user's machine in just seconds.
- According to verified reviews, Zoho Assist's implementation process is praised for its simplicity and effectiveness. Users highlight how easy it is to set up and start assisting, contrasting with ShowMyPC, which, while noted for its ease of use, does not match the same level of streamlined onboarding.
- Reviewers mention that Zoho Assist offers a robust set of features, including file transfer, multi-monitor navigation, and session recording, all of which work seamlessly without unnecessary complexity. In comparison, ShowMyPC is recognized for its reliability but lacks some of the advanced features that users of Zoho Assist find essential.
- Users say that Zoho Assist provides excellent support quality, with a score that reflects its responsiveness and helpfulness. In contrast, while ShowMyPC users appreciate its customer service, the overall support experience does not reach the same level of satisfaction as reported by Zoho Assist users.
- G2 reviewers highlight that Zoho Assist is particularly favored by small businesses, making up a large portion of its user base. This focus on small business needs is evident in the product's features and pricing, which users find very accessible. ShowMyPC also serves small businesses but does not have the same breadth of features tailored to this segment.
- According to recent user feedback, Zoho Assist's security measures and ease of use are frequently commended, with users feeling confident in its capabilities. ShowMyPC, while appreciated for its straightforward pricing and performance, does not evoke the same level of trust in security features as Zoho Assist does.
Pricing
Entry-Level Pricing
ShowMyPC
No pricing availableZoho Assist
Free Edition (free plan, free forever)
$0
1 Remote Support Technician and 5 Unattended Computers
1 Simultaneous Session
- Instant Chat
- Desktop App
- UAC Compatible
Free Trial
ShowMyPC
Free Trial is available
Zoho Assist
Free Trial is available
Ratings
Meets Requirements
8.7
14
9.2
517
Ease of Use
8.2
14
9.3
527
Ease of Setup
Not enough data
9.3
443
Ease of Admin
Not enough data
9.3
393
Quality of Support
8.0
11
8.9
436
Has the product been a good partner in doing business?
Not enough data
9.2
380
Product Direction (% positive)
8.2
13
9.3
511
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Presenter Tools
Feature Not Available
7.6
46
Not enough data
6.9
44
9.3
5
|
Verified
8.4
45
Not enough data
7.8
44
Conferencing Options
8.7
5
7.8
45
8.3
5
|
Verified
7.4
47
8.3
5
|
Verified
7.3
47
Application Tools
8.7
5
|
Verified
8.0
41
Not enough data
7.8
43
Not enough data
8.5
42
Agentic AI - Screen Sharing
Not enough data
6.3
22
ServiceNow Apps
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
9.2
194
Not enough data
8.5
192
Not enough data
8.3
174
Not enough data
9.3
196
Not enough data
8.5
177
Not enough data
8.6
181
Maintenance
Not enough data
8.6
180
Not enough data
8.2
163
Communication
Not enough data
8.5
177
Not enough data
7.3
147
Not enough data
7.1
147
Not enough data
7.8
148
Security
Not enough data
8.7
156
Not enough data
8.7
153
Device Support
Not enough data
8.3
162
Not enough data
8.9
174
Not enough data
8.8
167
Performance
Not enough data
8.4
159
Administration
Not enough data
8.8
8
Not enough data
8.8
8
Not enough data
8.8
8
Security
Not enough data
8.8
8
Not enough data
8.5
8
Administration
9.7
6
Feature Not Available
Not enough data
8.3
189
9.0
5
8.1
190
9.7
5
8.1
173
9.8
7
8.1
173
Not enough data
9.2
218
9.8
7
8.5
203
Platform
Not enough data
8.7
199
Not enough data
8.3
187
9.2
6
Feature Not Available
9.4
6
9.2
211
Security
9.0
5
Feature Not Available
9.8
7
Feature Not Available
9.5
7
8.3
161
Categories
Categories
Shared Categories
ShowMyPC and Zoho Assist are categorized as Remote Support, Remote Desktop, and Screen Sharing
Unique Categories
ShowMyPC has no unique categories
Zoho Assist is categorized as ServiceNow Store Apps and Co-Browsing
Reviews
Reviewers' Company Size
ShowMyPC
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho Assist
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
33.3%
Hospital & Health Care
13.3%
Computer Software
13.3%
Building Materials
13.3%
Non-Profit Organization Management
6.7%
Other
20.0%
Information Technology and Services
26.2%
Computer & Network Security
7.3%
Computer Software
6.1%
Computer Networking
2.6%
Retail
2.4%
Other
55.4%
Alternatives
Discussions
ShowMyPC has no discussions with answers
The lag time to connect is REALLY slow. Anything I can do to improve that?
7 Comments
SC
Cindy, what you call "lag time" to connect to as Zoho Assist is something that I also experience daily while managing 100+ computers IT infrastructure and I...Read more
Will connection times be improved.
1 Comment
GD
Paul this could also be caused by the actual desktop/server that has the agent installed. Generally, Zoho Assist agent depends on DNS to reach Zoho Assist...Read more
Is there an app that runs where I ca connect with my account without using browser.
1 Comment
Official Response from Zoho Assist
Yes, you can use the Zoho Assist Desktop App to conduct sessions. Log in to https://assist.zoho.com, click on Downloads (from the top right corner) , and...Read more
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