# Shortwave vs Superhuman Mail Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Superhuman Mail excels in user satisfaction, with many praising its **keyboard-first navigation** that significantly reduces mental load and speeds up email triage. Users appreciate how quickly they can organize their inbox chaos, making it a favorite for those who value efficiency.
- **Users say** that Shortwave offers a unique approach to email management by transforming emails into a **to-do list**. This feature, combined with its powerful AI search capabilities, allows users to find specific emails easily, making it a great tool for those who prefer a more organized workflow.
- **Reviewers mention** that Superhuman Mail's implementation process is notably quick and intuitive, which is a significant advantage for small businesses looking to streamline their email management without extensive setup time.
- **According to verified reviews** , Shortwave shines in its ability to interpret past emails in a personalized manner, allowing users to ask specific questions related to their documents and client interactions. This feature is particularly beneficial for users who rely heavily on historical email context.
- **G2 reviewers highlight** that while Superhuman Mail has a higher overall satisfaction score, Shortwave's ease of use is also commendable, with users noting its straightforward interface that makes navigating through emails a breeze.
- **Users report** that Superhuman Mail's quality of support is exceptional, with many noting the responsiveness and helpfulness of the support team, which can be a crucial factor for businesses that require reliable assistance.



| | Shortwave | Superhuman Mail | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 68 | 1,263 | 
| **Largest Market Segment** | Small-Business (60.3% of reviews) | Small-Business (78.6% of reviews) | 
| **Entry Level Price** | Free 1 User Per Month | $30.00 1 seat Per Month | 

---
## Top Pros & Cons

### Shortwave

Pros:
- AI Integration (2 reviews)
- Automation (1 reviews)

Cons:
- Editing Limitations (1 reviews)
- Gmail Dependency (1 reviews)

### Superhuman Mail

Pros:
- Time-saving (221 reviews)
- Ease of Use (195 reviews)

Cons:
- Learning Curve (63 reviews)
- Expensive (53 reviews)

---
## Ratings Comparison
| Rating | Shortwave | Superhuman Mail | 
|---|---|---|
  | **Meets Requirements** | 9.0 (48 reviews) | 9.2 (1074 reviews) | 
  | **Ease of Use** | 9.4 (50 reviews) | 9.2 (1106 reviews) | 
  | **Ease of Setup** | 9.4 (9 reviews) | 9.3 (600 reviews) | 
  | **Ease of Admin** | Not enough data | 9.2 (174 reviews) | 
  | **Quality of Support** | 9.0 (47 reviews) | 9.6 (926 reviews) | 
  | **Has the product been a good partner in doing business?** | Not enough data | 9.4 (170 reviews) | 
  | **Product Direction (% positive)** | 9.5 (48 reviews) | 9.7 (1095 reviews) | 

---
## Pricing

### Shortwave

#### Entry-Level Pricing

Plan: Free

Price: Free 1 User Per Month

Description: For casual email users who just want the basics with an AI productivity boost

Key Features:
- AI executive assistant
- 90 days searchable email history
- Flexible inbox organization

[Browse all 4 editions](https://www.g2.com/products/shortwave-communications-inc-shortwave/pricing)

#### Free Trial

Yes

### Superhuman Mail

#### Entry-Level Pricing

Plan: Starter

Price: $30.00 1 seat Per Month

Description: for individuals and teams that want to save time and get more done

Key Features:
- Email Productivity
- Superhuman AI
- Team Collaboration

[Browse all 3 editions](https://www.g2.com/products/superhuman-mail/pricing)

#### Free Trial

No

---
## Features Comparison By Category

### AI Writing Assistant

| Product | Score | Reviews |
|---|---|---|
| **Shortwave** | N/A | N/A |
| **Superhuman Mail** | 7.5/10 | 102 |

#### Grammar

| Feature | Shortwave | Superhuman Mail | 
|---|---|---|
| **Grammar Check** | Not enough data | 8.7 (84 reviews) | 
| **Tone Check** | Not enough data | 8.3 (85 reviews) | 
| **Sentence Formatting** | Not enough data | 8.5 (84 reviews) | 

#### Formatting

| Feature | Shortwave | Superhuman Mail | 
|---|---|---|
| **Plagiarism Check** | Not enough data | 6.0 (73 reviews) | 
| **Style Editor** | Not enough data | 6.9 (73 reviews) | 
| **Citation Finder** | Not enough data | 5.6 (68 reviews) | 

#### Content 

| Feature | Shortwave | Superhuman Mail | 
|---|---|---|
| **Idea Recommendation** | Not enough data | 6.4 (70 reviews) | 
| **Content Generation** | Not enough data | 8.1 (71 reviews) | 
| **Form Generation** | Not enough data | 6.0 (67 reviews) | 

#### Product Type

| Feature | Shortwave | Superhuman Mail | 
|---|---|---|
| **Standalone Application** | Not enough data | 8.8 (72 reviews) | 
| **Plugin** | Not enough data | 5.5 (64 reviews) | 

#### Generative AI

| Feature | Shortwave | Superhuman Mail | 
|---|---|---|
| **AI Text Generation** | Not enough data | 9.1 (71 reviews) | 
| **AI Text Summarization** | Not enough data | 9.1 (69 reviews) | 

### Email Client

| Product | Score | Reviews |
|---|---|---|
| **Shortwave** | N/A | N/A |
| **Superhuman Mail** | 8.1/10 | 607 |

#### Inbox Tools

| Feature | Shortwave | Superhuman Mail | 
|---|---|---|
| **Unified Inbox** | Not enough data | Feature Not Available | 
| **Filters** | Not enough data | 8.7 (566 reviews) | 
| **Reminders** | Not enough data | 9.5 (582 reviews) | 
| **Notifications** | Not enough data | 9.0 (566 reviews) | 

#### Coordination Tools

| Feature | Shortwave | Superhuman Mail | 
|---|---|---|
| **Calendar** | Not enough data | 7.4 (569 reviews) | 
| **Contacts** | Not enough data | 7.2 (536 reviews) | 
| **Task Management** | Not enough data | Feature Not Available | 

#### Software Options

| Feature | Shortwave | Superhuman Mail | 
|---|---|---|
| **Desktop Application** | Not enough data | 9.4 (568 reviews) | 
| **Mobile Application** | Not enough data | 8.4 (564 reviews) | 

#### Email Client - Agentic AI

| Feature | Shortwave | Superhuman Mail | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.5 (44 reviews) | 
| **Cross-system Integration** | Not enough data | 6.5 (41 reviews) | 

### Email Management

| Product | Score | Reviews |
|---|---|---|
| **Shortwave** | 8.2/10 | 7 |
| **Superhuman Mail** | 8.0/10 | 789 |

#### Sorting & Filtering

| Feature | Shortwave | Superhuman Mail | 
|---|---|---|
| **Attachment Search** | 8.8 (7 reviews) | 8.5 (671 reviews) | 
| **Tags** | 9.3 (7 reviews) | 8.1 (656 reviews) | 
| **AI Sorting** | 8.3 (7 reviews) | 8.3 (661 reviews) | 
| **Predefined Rules** | 8.6 (7 reviews) | 8.4 (646 reviews) | 

#### Integrations

| Feature | Shortwave | Superhuman Mail | 
|---|---|---|
| **Microsoft Outlook Integration** | 6.9 (7 reviews) | 7.4 (491 reviews) | 
| **Gmail Integration** | 9.8 (7 reviews) | 9.4 (686 reviews) | 
| **Apple Calendar Integration** | 7.5 (6 reviews) | 7.3 (503 reviews) | 

#### Time Management

| Feature | Shortwave | Superhuman Mail | 
|---|---|---|
| **Unified Inbox** | 7.1 (7 reviews) | Feature Not Available | 
| **Email Automation** | 7.2 (6 reviews) | 8.7 (628 reviews) | 
| **Snooze** | 8.8 (7 reviews) | 9.4 (696 reviews) | 

#### Generative AI

| Feature | Shortwave | Superhuman Mail | 
|---|---|---|
| **AI Text Generation** | Not enough data | 8.1 (486 reviews) | 
| **AI Text-to-Speech** | Not enough data | 6.8 (391 reviews) | 
| **AI Text Summarization** | Not enough data | 8.1 (449 reviews) | 

#### Agentic AI - Email Management

| Feature | Shortwave | Superhuman Mail | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.4 (85 reviews) | 
| **Cross-system Integration** | Not enough data | 6.4 (85 reviews) | 

### Email

| Product | Score | Reviews |
|---|---|---|
| **Shortwave** | N/A | N/A |
| **Superhuman Mail** | 7.2/10 | 569 |

#### Generative AI

| Feature | Shortwave | Superhuman Mail | 
|---|---|---|
| **AI Text Generation** | Not enough data | 8.0 (519 reviews) | 
| **AI Text Summarization** | Not enough data | 8.2 (503 reviews) | 
| **AI Text-to-Speech** | Not enough data | 6.6 (441 reviews) | 
| **Autonomous Task Execution** | Not enough data | 6.2 (47 reviews) | 
| **Cross-system Integration** | Not enough data | 6.9 (47 reviews) | 
| **Proactive Assistance** | Not enough data | 7.0 (46 reviews) | 

---
## Categories
**Shared Categories (1):** [Email Management Software](https://www.g2.com/categories/email-management)


**Unique to Superhuman Mail (3):** [Email Client Software](https://www.g2.com/categories/email-client), [Email Software](https://www.g2.com/categories/email), [AI Writing Assistants](https://www.g2.com/categories/ai-writing-assistant)


---
## Reviewer Demographics

### By Company Size

| Segment | Shortwave | Superhuman Mail | 
|---|---|---|
| **Small-Business** | 60.3% | 78.6% | 
| **Mid-Market** | 33.8% | 17.9% | 
| **Enterprise** | 5.9% | 3.4% | 

### By Industry

#### Shortwave

- **Computer Software:** 38.2%
- **Education Management:** 7.4%
- **Marketing and Advertising:** 5.9%
- **Non-Profit Organization Management:** 4.4%
- **Telecommunications:** 2.9%
- **Information Services:** 2.9%
- **Information Technology and Services:** 2.9%
- **Computer & Network Security:** 2.9%
- **Health, Wellness and Fitness:** 1.5%
- **Financial Services:** 1.5%
- **Other:** 29.4%

#### Superhuman Mail

- **Computer Software:** 18.7%
- **Information Technology and Services:** 10.8%
- **Marketing and Advertising:** 7.5%
- **Consulting:** 6.0%
- **Financial Services:** 4.5%
- **Venture Capital & Private Equity:** 3.5%
- **Higher Education:** 2.2%
- **Real Estate:** 2.1%
- **Accounting:** 1.8%
- **Education Management:** 1.7%
- **Other:** 41.3%

---
## Alternatives

### Alternatives to Shortwave

- [Thunderbird](https://www.g2.com/products/thunderbird/reviews) — 4.3/5 stars (340 reviews)
- [Front](https://www.g2.com/products/front/reviews) — 4.7/5 stars (2496 reviews)
- [Boomerang for Gmail](https://www.g2.com/products/boomerang-for-gmail/reviews) — 4.6/5 stars (423 reviews)
- [Hiver in Gmail](https://www.g2.com/products/hiver-in-gmail/reviews) — 4.6/5 stars (1283 reviews)
- [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) — 4.6/5 stars (5833 reviews)
- [Missive](https://www.g2.com/products/missive/reviews) — 4.7/5 stars (845 reviews)
- [Gmelius](https://www.g2.com/products/gmelius/reviews) — 4.4/5 stars (776 reviews)
- [Hive](https://www.g2.com/products/hive-hive-hive/reviews) — 4.6/5 stars (667 reviews)
- [Titan](https://www.g2.com/products/titan-titan/reviews) — 4.6/5 stars (569 reviews)
- [Help Scout](https://www.g2.com/products/help-scout/reviews) — 4.4/5 stars (428 reviews)

### Alternatives to Superhuman Mail

- [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) — 4.5/5 stars (3498 reviews)
- [Spike](https://www.g2.com/products/spike/reviews) — 4.6/5 stars (262 reviews)
- [Front](https://www.g2.com/products/front/reviews) — 4.7/5 stars (2496 reviews)
- [Missive](https://www.g2.com/products/missive/reviews) — 4.7/5 stars (845 reviews)
- [SaneBox](https://www.g2.com/products/sanebox/reviews) — 4.8/5 stars (219 reviews)
- [Titan](https://www.g2.com/products/titan-titan/reviews) — 4.6/5 stars (569 reviews)
- [Zoho Mail](https://www.g2.com/products/zoho-mail/reviews) — 4.4/5 stars (717 reviews)
- [Thunderbird](https://www.g2.com/products/thunderbird/reviews) — 4.3/5 stars (340 reviews)
- [Proton Mail For Business](https://www.g2.com/products/proton-mail-for-business/reviews) — 4.6/5 stars (427 reviews)
- [Hiver in Gmail](https://www.g2.com/products/hiver-in-gmail/reviews) — 4.6/5 stars (1283 reviews)

---
## Top Discussions

### Shortwave

No discussions available for this product.

### Superhuman Mail

- Title: [How is superhuman better than Gmail?](https://www.g2.com/discussions/how-is-superhuman-better-than-gmail) — 2 comments
  > **Top comment:** "At first, you won't see why it's worth the bother to learn SuperHuman.  Once you learn it, you will not want to go back.  In short, it's faster and easier to..."
- Title: [Any tips to protect my privacy when using Superhuman?](https://www.g2.com/discussions/32900-any-tips-to-protect-my-privacy-when-using-superhuman) — 2 comments, 1 upvote
  > **Top comment:** "Hey, Sarit!

Fortunately, Superhuman leverages Gmail's or Outlook's powerful privacy protection for your accounts 🙌

I'm curious to learn more if there..."
- Title: [Does superhuman read my emails?](https://www.g2.com/discussions/does-superhuman-read-my-emails) — 1 comment *(includes official response)*
  > **Top comment:** "Hi there, Pia from Superhuman here 👋🏻  We do not read your emails unless you explicitly give us consent when submitting feedback or sharing conversation..."
- Title: [Does superhuman work with Microsoft?](https://www.g2.com/discussions/does-superhuman-work-with-microsoft) — 1 comment
  > **Top comment:** "Hi there, Alana from Superhuman here 👋 Happy to share that we launched Superhuman for Outlook earlier this year!..."
- Title: [can we add a windows app?](https://www.g2.com/discussions/can-we-add-a-windows-app) — 1 comment, 1 upvote
  > **Top comment:** "Hey, Mony! 

You can download our Windows app from superhuman.com/download

Does that help? 🙂"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/shortwave-communications-inc-shortwave-vs-superhuman-mail)