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Compare Shortwave and Superhuman Mail 
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At a Glance
Market Segments
Small-Business (60.3% of reviews)
Small-Business (79.0% of reviews)
Entry-Level Pricing
Free 1 User Per Month
$30.00 1 seat Per Month
Shortwave
Star Rating
(68)4.4 out of 5
Market Segments
Small-Business (60.3% of reviews)
Pros & Cons
Entry-Level Pricing
Free 1 User Per Month
Browse all 4 pricing plansSuperhuman Mail
Star Rating
(1,134)4.8 out of 5
Market Segments
Small-Business (79.0% of reviews)
Pros & Cons
Entry-Level Pricing
$30.00 1 seat Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Superhuman Mail excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Shortwave. Users appreciate its clean interface and productivity features, which help streamline email management and achieve "inbox zero" more effectively.
- Users say that Superhuman Mail's implementation process is intuitive, allowing for quick onboarding. Reviewers highlight the invaluable keyboard shortcuts that speed up email handling, making it a preferred choice for those who prioritize efficiency.
- According to verified reviews, Shortwave shines in its AI capabilities, particularly in interpreting past emails in a personalized manner. Users find its search functionality impressive, enabling them to ask specific questions about their emails, which enhances their overall experience.
- Reviewers mention that while Superhuman Mail has a higher quality of support, Shortwave still offers a solid experience with its free entry-level pricing. This makes Shortwave an attractive option for small businesses looking to manage their emails without a financial commitment.
- Users highlight that Superhuman Mail's integration with Gmail is particularly strong, allowing for seamless email management. In contrast, while Shortwave also integrates well with Gmail, users note that Superhuman Mail's features provide a more comprehensive solution for managing important correspondence.
- G2 reviewers note that both products have their strengths in usability, with Shortwave slightly edging out in ease of setup. However, Superhuman Mail's advanced features and customization options are often cited as reasons why users are willing to invest in its subscription model for a more tailored email experience.
Pricing
Entry-Level Pricing
Shortwave
Free
Free
1 User Per Month
For casual email users who just want the basics with an AI productivity boost
- AI executive assistant
- 90 days searchable email history
- Flexible inbox organization
Superhuman Mail
Starter
$30.00
1 seat Per Month
for individuals and teams that want to save time and get more done
- Email Productivity
- Superhuman AI
- Team Collaboration
Free Trial
Shortwave
Free Trial is available
Superhuman Mail
No trial information availableRatings
Meets Requirements
9.0
48
9.2
1,023
Ease of Use
9.4
50
9.2
1,052
Ease of Setup
9.4
9
9.3
548
Ease of Admin
Not enough data
9.3
145
Quality of Support
9.0
47
9.6
889
Has the product been a good partner in doing business?
Not enough data
9.4
143
Product Direction (% positive)
9.5
48
9.7
1,041
Features by Category
Grammar
Not enough data
8.7
72
Not enough data
8.2
73
Not enough data
8.4
72
Formatting
Not enough data
5.7
66
Not enough data
6.8
68
Not enough data
5.4
64
Content
Not enough data
6.3
68
Not enough data
8.1
69
Not enough data
5.9
66
Product Type
Not enough data
8.7
71
Not enough data
5.5
64
Generative AI
Not enough data
9.1
68
Not enough data
9.1
67
Inbox Tools
Not enough data
Feature Not Available
Not enough data
8.7
560
Not enough data
9.5
570
Not enough data
9.0
561
Coordination Tools
Not enough data
7.4
560
Not enough data
7.2
532
Not enough data
Feature Not Available
Software Options
Not enough data
9.4
559
Not enough data
8.4
554
Email Client - Agentic AI
Not enough data
6.5
43
Not enough data
6.5
40
Sorting & Filtering
8.8
7
8.5
666
9.3
7
8.1
650
8.3
7
8.3
648
8.6
7
8.4
642
Integrations
6.9
7
7.4
486
9.8
7
9.4
674
7.5
6
7.3
501
Time Management
7.1
7
Feature Not Available
7.2
6
8.7
624
8.8
7
9.4
675
Generative AI
Not enough data
8.1
465
Not enough data
6.8
390
Not enough data
8.1
444
Agentic AI - Email Management
Not enough data
6.2
81
Not enough data
6.3
81
Generative AI
Not enough data
8.0
516
Not enough data
8.1
500
Not enough data
6.6
440
Not enough data
6.2
46
Not enough data
6.9
46
Not enough data
7.0
46
Categories
Categories
Shared Categories
Shortwave and Superhuman Mail are categorized as Email Management
Unique Categories
Shortwave has no unique categories
Reviews
Reviewers' Company Size
Shortwave
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Superhuman Mail
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
38.2%
Education Management
7.4%
Marketing and Advertising
5.9%
Non-Profit Organization Management
4.4%
Telecommunications
2.9%
Other
41.2%
Computer Software
19.1%
Information Technology and Services
11.0%
Marketing and Advertising
7.6%
Consulting
6.0%
Financial Services
4.3%
Other
51.9%
Discussions
Shortwave has no discussions with answers
Any tips to protect my privacy when using Superhuman?
2 Comments
CN
Hey, Sarit!
Fortunately, Superhuman leverages Gmail's or Outlook's powerful privacy protection for your accounts 🙌
I'm curious to learn more if there...Read more
How is superhuman better than Gmail?
2 Comments
AG
At first, you won't see why it's worth the bother to learn SuperHuman. Once you learn it, you will not want to go back. In short, it's faster and easier to...Read more
Do you use Superhuman for your entire organization?
1 Comment
CN
Hey, Taro!
We have tons of folks using Superhuman for their entire company. If you have any questions about getting started, our Sales team would love to...Read more
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