# Shortwave vs Superhuman Mail Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Superhuman Mail excels in user satisfaction, with many praising its **keyboard-first navigation** that significantly reduces mental load and speeds up email triage. Users appreciate how quickly they can organize their inbox chaos, making it a favorite for those who value efficiency.
- **Users say** that Shortwave offers a unique approach to email management by transforming emails into a **to-do list**. This feature, combined with its powerful AI search capabilities, allows users to find specific emails easily, making it a great tool for those who prefer a more organized workflow.
- **Reviewers mention** that Superhuman Mail's implementation process is notably quick and intuitive, which is a significant advantage for small businesses looking to streamline their email management without extensive setup time.
- **According to verified reviews** , Shortwave shines in its ability to interpret past emails in a personalized manner, allowing users to ask specific questions related to their documents and client interactions. This feature is particularly beneficial for users who rely heavily on historical email context.
- **G2 reviewers highlight** that while Superhuman Mail has a higher overall satisfaction score, Shortwave's ease of use is also commendable, with users noting its straightforward interface that makes navigating through emails a breeze.
- **Users report** that Superhuman Mail's quality of support is exceptional, with many noting the responsiveness and helpfulness of the support team, which can be a crucial factor for businesses that require reliable assistance.



---
## Frequently Asked Questions

### What is the difference between Superhuman Mail vs Shortwave?

Superhuman Mail stands out for its higher G2 rating, larger review volume, and more frequently cited strengths in time-saving and keyboard shortcuts, while Shortwave is noted for its AI integration and user-friendly interface.

| [Superhuman Mail](https://www.g2.com/products/superhuman-mail/reviews) | [Shortwave](https://www.g2.com/products/shortwave-communications-inc-shortwave/reviews) |
| --- | --- |
| 4.8/5 (1,284 reviews) | 4.4/5 (68 reviews) |
| Small-Business | Small-Business |
| 9.3 | 9.4 |
| 9.6 | 9.0 |
| Time-saving (221 all-time mentions) | AI Integration (recent reviews) |



### How do the pricing models of Superhuman Mail and Shortwave compare?

Superhuman Mail is rated higher for value, with reviewers expressing greater satisfaction with its pricing compared to Shortwave.

- **Superhuman Mail:** Reviewers note that while it is "a bit pricy," the time saved and efficiency gains justify the cost for those with high email volume.
- **Shortwave:** Recent reviews frequently mention that Shortwave is "quite expensive" and that its pricing is a barrier for broader adoption, despite its useful features.
- **Switching reasons:** Several reviewers mention switching to Superhuman Mail for its efficiency and time-saving features, while Shortwave attracts users seeking advanced AI-driven email management.



### What are the best alternatives to Superhuman Mail and Shortwave?

The top 3 alternatives to Superhuman Mail and Shortwave are Outlook, Spike, and Thunderbird.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Superhuman Mail](https://www.g2.com/products/superhuman-mail/reviews) | 4.8/5 (1,284 reviews) | Small-Business | "A bit pricy" but justified by time savings | Time-saving (221 all-time mentions) |
| [Shortwave](https://www.g2.com/products/shortwave-communications-inc-shortwave/reviews) | 4.4/5 (68 reviews) | Small-Business | "Quite expensive" and a barrier for some users | AI Integration (recent reviews) |
| [Outlook](https://www.g2.com/products/microsoft-outlook/reviews) | 4.5/5 (3,524 reviews) | Enterprise | — | Robust enterprise email management |
| [Spike](https://www.g2.com/products/spike/reviews) | 4.6/5 (262 reviews) | Small-Business | — | Conversational email interface |
| [Thunderbird](https://www.g2.com/products/thunderbird/reviews) | 4.3/5 (340 reviews) | Small-Business | — | Customizability and open-source flexibility |



### Which Email Management features should I prioritize when comparing Superhuman Mail and Shortwave?

Buyers comparing Superhuman Mail and Shortwave should prioritize Reminders, Keyboard Shortcuts, AI Integration, Collaboration, and Ease of Setup.

- **Reminders:** Superhuman Mail has 68 all-time mentions for reminders; Shortwave is frequently cited for reminders in recent reviews.
- **Keyboard Shortcuts:** Superhuman Mail is cited in 154 reviews for keyboard shortcuts; Shortwave does not have a significant mention count for this feature.
- **AI Integration:** Superhuman Mail is praised for AI features in recent reviews; Shortwave is also highlighted for AI integration in recent reviews.
- **Collaboration:** Superhuman Mail has 20 all-time mentions for collaboration; Shortwave is cited for team comments and collaboration in recent reviews.
- **Ease of Setup:** Superhuman Mail (9.3), Shortwave (9.4) both score highly, indicating easy onboarding for both platforms.



### What are the pros and cons of Superhuman Mail vs Shortwave?

Superhuman Mail's headline strength is time-saving and efficiency, while Shortwave is recognized for its AI integration and user-friendly interface.

- **Superhuman Mail strengths:** Time-saving (221 all-time mentions), ease of use (195), keyboard shortcuts (154), intuitive design (118), reminders (68), easy setup (55), collaboration (20).
- **Superhuman Mail trade-offs:** Reviewers mention a desire for more integrations, a learning curve for shortcuts, and higher pricing for some users.
- **Shortwave strengths:** AI integration, automation, collaboration, intuitive interface, and time-saving features are highlighted in recent reviews.
- **Shortwave trade-offs:** Reviewers note high pricing, limited integrations, editing limitations, and dependency on Gmail.



### Is Superhuman Mail or Shortwave better for small businesses?

Superhuman Mail is the stronger fit for small businesses, supported by its dominant small-business segment and extensive positive sentiment from small-business reviewers.

- **Superhuman Mail:** Largest segment is Small-Business; reviewers consistently highlight time-saving, efficiency, and ease of use as key benefits for small teams.
- **Shortwave:** Largest segment is Small-Business; reviewers appreciate its AI features and user-friendly interface, but frequently mention pricing as a barrier for small businesses.



### Which Email Management platform has better integrations?

Superhuman Mail is favored for integrations, with more reviewer-cited integrations and higher mention counts.

- **Superhuman Mail:** Calendar integration (263 all-time mentions), Things (206), Grammarly (9); reviewers frequently highlight the value of these integrations for workflow efficiency.
- **Shortwave:** Reviewers mention integration with Google Workspace and Slack in recent reviews, but without significant all-time mention counts.



### How do Superhuman Mail and Shortwave compare on customer support?

Superhuman Mail leads on Quality of Support, with a 0.6-point advantage over Shortwave (9.6 vs 9.0).

- **Superhuman Mail:** Reviewers consistently praise responsive and helpful support, with many citing onboarding assistance and ongoing support as standout experiences.
- **Shortwave:** Reviewers describe support as "quick and to the point" and "very appealing," but some mention slower response times and room for improvement.



### Which is easier to implement, Superhuman Mail or Shortwave?

Superhuman Mail and Shortwave are rated at parity for Ease of Setup, both scoring above 9.3, indicating both are easy to implement.

- **Superhuman Mail:** Reviewers frequently describe setup as "very easy," "straightforward," and highlight onboarding support as a positive experience.
- **Shortwave:** Reviewers note that setup is "easy to start using" and "very easy to implement," with minimal barriers to getting started.



### Which product has better Reminders?

Superhuman Mail is the stronger choice for Reminders, with more frequent and positive reviewer mentions and a higher all-time mention count.

- **Superhuman Mail:** Reminders feature cited in 68 reviews, with reviewers highlighting its effectiveness for follow-ups and task management.
- **Shortwave:** Reminders are mentioned positively in recent reviews, but without a significant all-time mention count.



| | Shortwave | Superhuman Mail | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 68 | 1,308 | 
| **Largest Market Segment** | Small-Business (60.3% of reviews) | Small-Business (78.5% of reviews) | 
| **Entry Level Price** | Free 1 User Per Month | $30.00 1 seat Per Month | 

---
## Top Pros & Cons

### Shortwave

Pros:
- Ease of Use (3 reviews)
- AI Integration (2 reviews)

Cons:
- Editing Limitations (1 reviews)
- Gmail Dependency (1 reviews)

### Superhuman Mail

Pros:
- Time-saving (221 reviews)
- Ease of Use (195 reviews)

Cons:
- Learning Curve (63 reviews)
- Expensive (53 reviews)

---
## Ratings Comparison
| Rating | Shortwave | Superhuman Mail | 
|---|---|---|
  | **Meets Requirements** | 9.0 (48 reviews) | 9.2 (1101 reviews) | 
  | **Ease of Use** | 9.4 (50 reviews) | 9.2 (1133 reviews) | 
  | **Ease of Setup** | 9.4 (9 reviews) | 9.3 (626 reviews) | 
  | **Ease of Admin** | Not enough data | 9.2 (183 reviews) | 
  | **Quality of Support** | 9.0 (47 reviews) | 9.6 (950 reviews) | 
  | **Has the product been a good partner in doing business?** | Not enough data | 9.4 (178 reviews) | 
  | **Product Direction (% positive)** | 9.5 (48 reviews) | 9.7 (1117 reviews) | 

---
## Pricing

### Shortwave

#### Entry-Level Pricing

Plan: Free

Price: Free 1 User Per Month

Description: For casual email users who just want the basics with an AI productivity boost

Key Features:
- AI executive assistant
- 90 days searchable email history
- Flexible inbox organization

[Browse all 4 editions](https://www.g2.com/products/shortwave-communications-inc-shortwave/pricing)

#### Free Trial

Yes

### Superhuman Mail

#### Entry-Level Pricing

Plan: Starter

Price: $30.00 1 seat Per Month

Description: for individuals and teams that want to save time and get more done

Key Features:
- Email Productivity
- Superhuman AI
- Team Collaboration

[Browse all 3 editions](https://www.g2.com/products/superhuman-mail/pricing)

#### Free Trial

No

---
## Features Comparison By Category

### Artificial Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Shortwave** | N/A | N/A |
| **Superhuman Mail** | N/A | N/A |

#### Additional Functionality

| Feature | Shortwave | Superhuman Mail | 
|---|---|---|
| **Tagging** | Not enough data | Not enough data | 
| **Natural Language Processing** | Not enough data | Not enough data | 
| **Data Extraction** | Not enough data | Not enough data | 
| **Multi-Language** | Not enough data | Not enough data | 
| **Predictive Analytics** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Speech Recognition** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Data Storage Management** | Not enough data | Not enough data | 
| **Virtual Personal Assistant (VPA)** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Customer Segmentation** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **For eCommerce** | Not enough data | Not enough data | 
| **Role-Based Permissions** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Monitoring** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | 
| **Trend Analysis** | Not enough data | Not enough data | 
| **Machine Learning** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Alerts/Escalation** | Not enough data | Not enough data | 
| **Performance Metrics** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Mobile App** | Not enough data | Not enough data | 
| **Multiple Data Sources** | Not enough data | Not enough data | 
| **For Sales Teams/Organizations** | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Chatbot** | Not enough data | Not enough data | 
| **Workflow Automation** | Not enough data | Not enough data | 

### Collaboration & Productivity

| Product | Score | Reviews |
|---|---|---|
| **Shortwave** | N/A | N/A |
| **Superhuman Mail** | N/A | N/A |

#### Additional Functionality

| Feature | Shortwave | Superhuman Mail | 
|---|---|---|
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **To-Do List** | Not enough data | Not enough data | 
| **@mentions** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **File Management** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Prioritization** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Screen Sharing** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Brainstorming** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **File Transfer** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Status Tracking** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Real Time Editing** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Assignment Management** | Not enough data | Not enough data | 
| **Task Scheduling** | Not enough data | Not enough data | 
| **Project Management** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Secure Data Storage** | Not enough data | Not enough data | 
| **File Sharing** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Task Progress Tracking** | Not enough data | Not enough data | 
| **Discussions/Forums** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Video Conferencing** | Not enough data | Not enough data | 
| **Progress Tracking** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 

### AI Writing Assistant

| Product | Score | Reviews |
|---|---|---|
| **Shortwave** | N/A | N/A |
| **Superhuman Mail** | 7.4/10 | 106 |

#### Grammar

| Feature | Shortwave | Superhuman Mail | 
|---|---|---|
| **Grammar Check** | Not enough data | 8.7 (85 reviews) | 
| **Tone Check** | Not enough data | 8.3 (86 reviews) | 
| **Sentence Formatting** | Not enough data | 8.5 (84 reviews) | 
| **Spell Check** | Not enough data | Not enough data | 

#### Formatting

| Feature | Shortwave | Superhuman Mail | 
|---|---|---|
| **Plagiarism Check** | Not enough data | 5.9 (72 reviews) | 
| **Style Editor** | Not enough data | 6.8 (72 reviews) | 
| **Citation Finder** | Not enough data | 5.5 (67 reviews) | 
| **Rich Text Editor** | Not enough data | Not enough data | 

#### Content 

| Feature | Shortwave | Superhuman Mail | 
|---|---|---|
| **Content Ideas** | Not enough data | 6.4 (69 reviews) | 
| **Content Generation** | Not enough data | 8.0 (70 reviews) | 
| **Form Generation** | Not enough data | 5.9 (66 reviews) | 

#### Product Type

| Feature | Shortwave | Superhuman Mail | 
|---|---|---|
| **Standalone Application** | Not enough data | 8.7 (71 reviews) | 
| **Plugin** | Not enough data | 5.5 (64 reviews) | 

#### Generative AI

| Feature | Shortwave | Superhuman Mail | 
|---|---|---|
| **AI Text Generation** | Not enough data | 9.1 (70 reviews) | 
| **AI Text Summarization** | Not enough data | 9.1 (68 reviews) | 
| **Generative AI** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Shortwave | Superhuman Mail | 
|---|---|---|
| **Revision History** | Not enough data | Not enough data | 
| **Assisted Content Creation** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Templates** | Not enough data | Not enough data | 
| **Search** | Not enough data | Not enough data | 
| **Tone Selection** | Not enough data | Not enough data | 
| **Multi-Language** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Autocomplete** | Not enough data | Not enough data | 
| **Document Export** | Not enough data | Not enough data | 
| **Dictionary/Thesaurus** | Not enough data | Not enough data | 
| **Snippets** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Customizable Rules** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Autocorrect** | Not enough data | Not enough data | 
| **Natural Language Processing** | Not enough data | Not enough data | 
| **Language Detection** | Not enough data | Not enough data | 
| **Keyword Research Tools** | Not enough data | Not enough data | 
| **Plagiarism Detection** | Not enough data | Not enough data | 
| **Text Editing** | Not enough data | Not enough data | 
| **Auto-Save** | Not enough data | Not enough data | 
| **Brand Guidelines** | Not enough data | Not enough data | 

### Email Client

| Product | Score | Reviews |
|---|---|---|
| **Shortwave** | N/A | N/A |
| **Superhuman Mail** | 8.1/10 | 618 |

#### Inbox Tools

| Feature | Shortwave | Superhuman Mail | 
|---|---|---|
| **Unified Inbox** | Not enough data | Feature Not Available | 
| **Filters** | Not enough data | 8.7 (570 reviews) | 
| **Reminders** | Not enough data | 9.5 (589 reviews) | 
| **Notifications** | Not enough data | 9.0 (570 reviews) | 

#### Coordination Tools

| Feature | Shortwave | Superhuman Mail | 
|---|---|---|
| **Calendar** | Not enough data | 7.4 (574 reviews) | 
| **Contacts** | Not enough data | 7.2 (537 reviews) | 
| **Task Management** | Not enough data | Feature Not Available | 

#### Software Options

| Feature | Shortwave | Superhuman Mail | 
|---|---|---|
| **Desktop Application** | Not enough data | 9.4 (575 reviews) | 
| **Mobile Application** | Not enough data | 8.5 (572 reviews) | 

#### Email Client - Agentic AI

| Feature | Shortwave | Superhuman Mail | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.5 (44 reviews) | 
| **Cross-system Integration** | Not enough data | 6.5 (41 reviews) | 

### Email Management

| Product | Score | Reviews |
|---|---|---|
| **Shortwave** | 8.2/10 | 7 |
| **Superhuman Mail** | 8.1/10 | 815 |

#### Sorting & Filtering

| Feature | Shortwave | Superhuman Mail | 
|---|---|---|
| **Attachment Search** | 8.8 (7 reviews) | 8.5 (673 reviews) | 
| **Tags** | 9.3 (7 reviews) | 8.1 (659 reviews) | 
| **AI Sorting** | 8.3 (7 reviews) | 8.3 (663 reviews) | 
| **Predefined Rules** | 8.6 (7 reviews) | 8.4 (647 reviews) | 

#### Integrations

| Feature | Shortwave | Superhuman Mail | 
|---|---|---|
| **Microsoft Outlook Integration** | 6.9 (7 reviews) | 7.4 (492 reviews) | 
| **Gmail Integration** | 9.8 (7 reviews) | 9.4 (693 reviews) | 
| **Apple Calendar Integration** | 7.5 (6 reviews) | 7.3 (503 reviews) | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 

#### Time Management

| Feature | Shortwave | Superhuman Mail | 
|---|---|---|
| **Unified Inbox** | 7.1 (7 reviews) | Feature Not Available | 
| **Email Automation** | 7.2 (6 reviews) | 8.7 (630 reviews) | 
| **Snooze** | 8.8 (7 reviews) | 9.4 (702 reviews) | 

#### Generative AI

| Feature | Shortwave | Superhuman Mail | 
|---|---|---|
| **AI Text Generation** | Not enough data | 8.1 (493 reviews) | 
| **AI Text-to-Speech** | Not enough data | 6.8 (391 reviews) | 
| **AI Text Summarization** | Not enough data | 8.1 (451 reviews) | 
| **Generative AI** | Not enough data | Not enough data | 

#### Agentic AI - Email Management

| Feature | Shortwave | Superhuman Mail | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.4 (85 reviews) | 
| **Cross-system Integration** | Not enough data | 6.4 (85 reviews) | 

#### Additional Functionality

| Feature | Shortwave | Superhuman Mail | 
|---|---|---|
| **Whitelisting/Blacklisting** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Signature Management** | Not enough data | Not enough data | 
| **Shared Inboxes** | Not enough data | Not enough data | 
| **Email Distribution** | Not enough data | Not enough data | 
| **Prioritization** | Not enough data | Not enough data | 
| **Customizable Forms** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Mobile App** | Not enough data | Not enough data | 
| **Routing** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Inbox Management** | Not enough data | 10.0 (9 reviews) | 
| **Queue Management** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Email Marketing** | Not enough data | Not enough data | 
| **Data Recovery** | Not enough data | Not enough data | 
| **Archiving & Retention** | Not enough data | Not enough data | 
| **Real-Time Monitoring** | Not enough data | Not enough data | 
| **Autoresponders** | Not enough data | Not enough data | 
| **Multiple User Accounts** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Real-Time Analytics** | Not enough data | Not enough data | 
| **Customer Segmentation** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Support Ticket Management** | Not enough data | Not enough data | 
| **Canned Responses** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Response Management** | Not enough data | Not enough data | 
| **Email Templates** | Not enough data | Not enough data | 
| **Email Monitoring** | Not enough data | Not enough data | 
| **Campaign Management** | Not enough data | Not enough data | 
| **Email Tracking** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Spam Blocker** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Campaign Analytics** | Not enough data | Not enough data | 
| **Workflow Automation** | Not enough data | Not enough data | 

### Email

| Product | Score | Reviews |
|---|---|---|
| **Shortwave** | N/A | N/A |
| **Superhuman Mail** | 7.2/10 | 573 |

#### Generative AI

| Feature | Shortwave | Superhuman Mail | 
|---|---|---|
| **AI Text Generation** | Not enough data | 8.0 (521 reviews) | 
| **AI Text Summarization** | Not enough data | 8.2 (505 reviews) | 
| **AI Text-to-Speech** | Not enough data | 6.6 (441 reviews) | 
| **Autonomous Task Execution** | Not enough data | 6.2 (47 reviews) | 
| **Cross-system Integration** | Not enough data | 7.0 (48 reviews) | 
| **Proactive Assistance** | Not enough data | 7.0 (46 reviews) | 

---
## Categories
**Shared Categories (1):** [Email Management Software](https://www.g2.com/categories/email-management)


**Unique to Superhuman Mail (3):** [Email Client Software](https://www.g2.com/categories/email-client), [Email Software](https://www.g2.com/categories/email), [AI Writing Assistants](https://www.g2.com/categories/ai-writing-assistant)


---
## Reviewer Demographics

### By Company Size

| Segment | Shortwave | Superhuman Mail | 
|---|---|---|
| **Small-Business** | 60.3% | 78.5% | 
| **Mid-Market** | 33.8% | 18.1% | 
| **Enterprise** | 5.9% | 3.4% | 

### By Industry

#### Shortwave

- **Computer Software:** 38.2%
- **Education Management:** 7.4%
- **Marketing and Advertising:** 5.9%
- **Non-Profit Organization Management:** 4.4%
- **Telecommunications:** 2.9%
- **Information Services:** 2.9%
- **Information Technology and Services:** 2.9%
- **Computer & Network Security:** 2.9%
- **Health, Wellness and Fitness:** 1.5%
- **Financial Services:** 1.5%
- **Other:** 29.4%

#### Superhuman Mail

- **Computer Software:** 18.6%
- **Information Technology and Services:** 10.6%
- **Marketing and Advertising:** 7.5%
- **Consulting:** 6.0%
- **Financial Services:** 4.4%
- **Venture Capital & Private Equity:** 3.4%
- **Real Estate:** 2.2%
- **Higher Education:** 2.1%
- **Accounting:** 1.9%
- **Health, Wellness and Fitness:** 1.7%
- **Other:** 41.6%

---
## Alternatives

### Alternatives to Shortwave

- [Thunderbird](https://www.g2.com/products/thunderbird/reviews) — 4.3/5 stars (340 reviews)
- [SaneBox](https://www.g2.com/products/sanebox/reviews) — 4.8/5 stars (243 reviews)
- [Front](https://www.g2.com/products/front/reviews) — 4.7/5 stars (2513 reviews)
- [Boomerang for Gmail](https://www.g2.com/products/boomerang-for-gmail/reviews) — 4.6/5 stars (423 reviews)
- [Hiver in Gmail](https://www.g2.com/products/hiver-in-gmail/reviews) — 4.6/5 stars (1287 reviews)
- [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) — 4.6/5 stars (5866 reviews)
- [Missive](https://www.g2.com/products/missive/reviews) — 4.7/5 stars (854 reviews)
- [Gmelius](https://www.g2.com/products/gmelius/reviews) — 4.4/5 stars (776 reviews)
- [Hive](https://www.g2.com/products/hive-hive-hive/reviews) — 4.6/5 stars (667 reviews)
- [Titan](https://www.g2.com/products/titan-titan/reviews) — 4.6/5 stars (569 reviews)

### Alternatives to Superhuman Mail

- [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) — 4.5/5 stars (3536 reviews)
- [Spike](https://www.g2.com/products/spike/reviews) — 4.6/5 stars (261 reviews)
- [Front](https://www.g2.com/products/front/reviews) — 4.7/5 stars (2513 reviews)
- [Missive](https://www.g2.com/products/missive/reviews) — 4.7/5 stars (854 reviews)
- [SaneBox](https://www.g2.com/products/sanebox/reviews) — 4.8/5 stars (243 reviews)
- [Titan](https://www.g2.com/products/titan-titan/reviews) — 4.6/5 stars (569 reviews)
- [Zoho Mail](https://www.g2.com/products/zoho-mail/reviews) — 4.4/5 stars (726 reviews)
- [Thunderbird](https://www.g2.com/products/thunderbird/reviews) — 4.3/5 stars (340 reviews)
- [Proton Mail For Business](https://www.g2.com/products/proton-mail-for-business/reviews) — 4.6/5 stars (495 reviews)
- [Google Workspace](https://www.g2.com/products/google-workspace/reviews) — 4.6/5 stars (48207 reviews)

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## Top Discussions

### Shortwave

No discussions available for this product.

### Superhuman Mail

- Title: [How is superhuman better than Gmail?](https://www.g2.com/discussions/how-is-superhuman-better-than-gmail) — 2 comments
  > **Top comment:** "At first, you won't see why it's worth the bother to learn SuperHuman.  Once you learn it, you will not want to go back.  In short, it's faster and easier to..."
- Title: [Any tips to protect my privacy when using Superhuman?](https://www.g2.com/discussions/32900-any-tips-to-protect-my-privacy-when-using-superhuman) — 2 comments, 1 upvote
  > **Top comment:** "Hey, Sarit!

Fortunately, Superhuman leverages Gmail's or Outlook's powerful privacy protection for your accounts 🙌

I'm curious to learn more if there..."
- Title: [Does superhuman read my emails?](https://www.g2.com/discussions/does-superhuman-read-my-emails) — 1 comment *(includes official response)*
  > **Top comment:** "Hi there, Pia from Superhuman here 👋🏻  We do not read your emails unless you explicitly give us consent when submitting feedback or sharing conversation..."
- Title: [Does superhuman work with Microsoft?](https://www.g2.com/discussions/does-superhuman-work-with-microsoft) — 1 comment
  > **Top comment:** "Hi there, Alana from Superhuman here 👋 Happy to share that we launched Superhuman for Outlook earlier this year!..."
- Title: [can we add a windows app?](https://www.g2.com/discussions/can-we-add-a-windows-app) — 1 comment, 1 upvote
  > **Top comment:** "Hey, Mony! 

You can download our Windows app from superhuman.com/download

Does that help? 🙂"

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**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/shortwave-communications-inc-shortwave-vs-superhuman-mail)