# Shortwave vs Superhuman Mail Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Superhuman Mail excels in user satisfaction, with many praising its focus on achieving **inbox zero**. Users appreciate how it helps them stay organized and in control of their inbox, highlighting features like **calendar integration** and **AI-powered email drafting** that enhance productivity.
- **Users say** that Shortwave offers impressive **search capabilities** , allowing them to ask the AI specific questions about their emails. This feature is particularly beneficial for those who want to quickly locate important messages, making it a valuable tool for managing business communications.
- **Reviewers mention** that Superhuman Mail's implementation process is notably smooth, with many users finding the initial setup to be **super easy**. This ease of setup contributes to a more efficient onboarding experience compared to Shortwave, which has fewer recent reviews to gauge its current setup experience.
- **According to verified reviews** , Shortwave's unique approach of turning emails into a **to-do list** resonates well with users. This method helps them prioritize tasks effectively, making it easier to focus on what truly matters in their workflow.
- **G2 reviewers highlight** that Superhuman Mail boasts a higher overall quality of support, with users rating it highly for responsiveness and helpfulness. This level of support can be crucial for users who may encounter challenges while navigating the software.
- **Users report** that while Shortwave has a strong focus on AI features, Superhuman Mail's combination of speed and reliability, along with its beautiful user interface, makes it a preferred choice for those who value a seamless email experience.



| | Shortwave | Superhuman Mail | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 68 | 1,248 | 
| **Largest Market Segment** | Small-Business (60.3% of reviews) | Small-Business (78.6% of reviews) | 
| **Entry Level Price** | Free 1 User Per Month | $30.00 1 seat Per Month | 

---
## Top Pros & Cons

### Shortwave

Pros:
- Ease of Use (3 reviews)
- AI Integration (2 reviews)

Cons:
- Editing Limitations (1 reviews)
- Gmail Dependency (1 reviews)

### Superhuman Mail

Pros:
- Time-saving (244 reviews)
- Ease of Use (224 reviews)

Cons:
- Learning Curve (73 reviews)
- Expensive (60 reviews)

---
## Ratings Comparison
| Rating | Shortwave | Superhuman Mail | 
|---|---|---|
  | **Meets Requirements** | 9.0 (48 reviews) | 9.2 (1069 reviews) | 
  | **Ease of Use** | 9.4 (50 reviews) | 9.2 (1101 reviews) | 
  | **Ease of Setup** | 9.4 (9 reviews) | 9.3 (596 reviews) | 
  | **Ease of Admin** | Not enough data | 9.2 (172 reviews) | 
  | **Quality of Support** | 9.0 (47 reviews) | 9.6 (922 reviews) | 
  | **Has the product been a good partner in doing business?** | Not enough data | 9.4 (169 reviews) | 
  | **Product Direction (% positive)** | 9.5 (48 reviews) | 9.7 (1090 reviews) | 

---
## Pricing

### Shortwave

#### Entry-Level Pricing

Plan: Free

Price: Free 1 User Per Month

Description: For casual email users who just want the basics with an AI productivity boost

Key Features:
- AI executive assistant
- 90 days searchable email history
- Flexible inbox organization

[Browse all 4 editions](https://www.g2.com/products/shortwave-communications-inc-shortwave/pricing)

#### Free Trial

Yes

### Superhuman Mail

#### Entry-Level Pricing

Plan: Starter

Price: $30.00 1 seat Per Month

Description: for individuals and teams that want to save time and get more done

Key Features:
- Email Productivity
- Superhuman AI
- Team Collaboration

[Browse all 3 editions](https://www.g2.com/products/superhuman-mail/pricing)

#### Free Trial

No

---
## Features Comparison By Category

### AI Writing Assistant

| Product | Score | Reviews |
|---|---|---|
| **Shortwave** | N/A | N/A |
| **Superhuman Mail** | 7.5/10 | 102 |

#### Grammar

| Feature | Shortwave | Superhuman Mail | 
|---|---|---|
| **Grammar Check** | Not enough data | 8.7 (84 reviews) | 
| **Tone Check** | Not enough data | 8.3 (85 reviews) | 
| **Sentence Formatting** | Not enough data | 8.5 (84 reviews) | 

#### Formatting

| Feature | Shortwave | Superhuman Mail | 
|---|---|---|
| **Plagiarism Check** | Not enough data | 6.0 (73 reviews) | 
| **Style Editor** | Not enough data | 6.9 (73 reviews) | 
| **Citation Finder** | Not enough data | 5.6 (68 reviews) | 

#### Content 

| Feature | Shortwave | Superhuman Mail | 
|---|---|---|
| **Idea Recommendation** | Not enough data | 6.4 (70 reviews) | 
| **Content Generation** | Not enough data | 8.1 (71 reviews) | 
| **Form Generation** | Not enough data | 6.0 (67 reviews) | 

#### Product Type

| Feature | Shortwave | Superhuman Mail | 
|---|---|---|
| **Standalone Application** | Not enough data | 8.8 (72 reviews) | 
| **Plugin** | Not enough data | 5.5 (64 reviews) | 

#### Generative AI

| Feature | Shortwave | Superhuman Mail | 
|---|---|---|
| **AI Text Generation** | Not enough data | 9.1 (71 reviews) | 
| **AI Text Summarization** | Not enough data | 9.1 (69 reviews) | 

### Email Client

| Product | Score | Reviews |
|---|---|---|
| **Shortwave** | N/A | N/A |
| **Superhuman Mail** | 8.1/10 | 605 |

#### Inbox Tools

| Feature | Shortwave | Superhuman Mail | 
|---|---|---|
| **Unified Inbox** | Not enough data | Feature Not Available | 
| **Filters** | Not enough data | 8.7 (565 reviews) | 
| **Reminders** | Not enough data | 9.5 (581 reviews) | 
| **Notifications** | Not enough data | 9.0 (565 reviews) | 

#### Coordination Tools

| Feature | Shortwave | Superhuman Mail | 
|---|---|---|
| **Calendar** | Not enough data | 7.4 (569 reviews) | 
| **Contacts** | Not enough data | 7.2 (535 reviews) | 
| **Task Management** | Not enough data | Feature Not Available | 

#### Software Options

| Feature | Shortwave | Superhuman Mail | 
|---|---|---|
| **Desktop Application** | Not enough data | 9.4 (567 reviews) | 
| **Mobile Application** | Not enough data | 8.4 (563 reviews) | 

#### Email Client - Agentic AI

| Feature | Shortwave | Superhuman Mail | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.5 (44 reviews) | 
| **Cross-system Integration** | Not enough data | 6.5 (41 reviews) | 

### Email Management

| Product | Score | Reviews |
|---|---|---|
| **Shortwave** | 8.2/10 | 7 |
| **Superhuman Mail** | 8.0/10 | 783 |

#### Sorting & Filtering

| Feature | Shortwave | Superhuman Mail | 
|---|---|---|
| **Attachment Search** | 8.8 (7 reviews) | 8.5 (671 reviews) | 
| **Tags** | 9.3 (7 reviews) | 8.1 (656 reviews) | 
| **AI Sorting** | 8.3 (7 reviews) | 8.3 (659 reviews) | 
| **Predefined Rules** | 8.6 (7 reviews) | 8.4 (645 reviews) | 

#### Integrations

| Feature | Shortwave | Superhuman Mail | 
|---|---|---|
| **Microsoft Outlook Integration** | 6.9 (7 reviews) | 7.4 (490 reviews) | 
| **Gmail Integration** | 9.8 (7 reviews) | 9.4 (684 reviews) | 
| **Apple Calendar Integration** | 7.5 (6 reviews) | 7.3 (503 reviews) | 

#### Time Management

| Feature | Shortwave | Superhuman Mail | 
|---|---|---|
| **Unified Inbox** | 7.1 (7 reviews) | Feature Not Available | 
| **Email Automation** | 7.2 (6 reviews) | 8.7 (628 reviews) | 
| **Snooze** | 8.8 (7 reviews) | 9.4 (695 reviews) | 

#### Generative AI

| Feature | Shortwave | Superhuman Mail | 
|---|---|---|
| **AI Text Generation** | Not enough data | 8.1 (484 reviews) | 
| **AI Text-to-Speech** | Not enough data | 6.8 (391 reviews) | 
| **AI Text Summarization** | Not enough data | 8.1 (449 reviews) | 

#### Agentic AI - Email Management

| Feature | Shortwave | Superhuman Mail | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.4 (85 reviews) | 
| **Cross-system Integration** | Not enough data | 6.4 (85 reviews) | 

### Email

| Product | Score | Reviews |
|---|---|---|
| **Shortwave** | N/A | N/A |
| **Superhuman Mail** | 7.2/10 | 569 |

#### Generative AI

| Feature | Shortwave | Superhuman Mail | 
|---|---|---|
| **AI Text Generation** | Not enough data | 8.0 (519 reviews) | 
| **AI Text Summarization** | Not enough data | 8.2 (503 reviews) | 
| **AI Text-to-Speech** | Not enough data | 6.6 (441 reviews) | 
| **Autonomous Task Execution** | Not enough data | 6.2 (47 reviews) | 
| **Cross-system Integration** | Not enough data | 6.9 (47 reviews) | 
| **Proactive Assistance** | Not enough data | 7.0 (46 reviews) | 

---
## Categories
**Shared Categories (1):** [Email Management Software](https://www.g2.com/categories/email-management)


**Unique to Superhuman Mail (3):** [Email Client Software](https://www.g2.com/categories/email-client), [Email Software](https://www.g2.com/categories/email), [AI Writing Assistants](https://www.g2.com/categories/ai-writing-assistant)


---
## Reviewer Demographics

### By Company Size

| Segment | Shortwave | Superhuman Mail | 
|---|---|---|
| **Small-Business** | 60.3% | 78.6% | 
| **Mid-Market** | 33.8% | 18.0% | 
| **Enterprise** | 5.9% | 3.5% | 

### By Industry

#### Shortwave

- **Computer Software:** 38.2%
- **Education Management:** 7.4%
- **Marketing and Advertising:** 5.9%
- **Non-Profit Organization Management:** 4.4%
- **Telecommunications:** 2.9%
- **Information Services:** 2.9%
- **Information Technology and Services:** 2.9%
- **Computer & Network Security:** 2.9%
- **Health, Wellness and Fitness:** 1.5%
- **Financial Services:** 1.5%
- **Other:** 29.4%

#### Superhuman Mail

- **Computer Software:** 18.8%
- **Information Technology and Services:** 10.8%
- **Marketing and Advertising:** 7.6%
- **Consulting:** 6.0%
- **Financial Services:** 4.4%
- **Venture Capital & Private Equity:** 3.5%
- **Higher Education:** 2.2%
- **Real Estate:** 2.1%
- **Accounting:** 1.8%
- **Education Management:** 1.7%
- **Other:** 41.2%

---
## Alternatives

### Alternatives to Shortwave

- [Thunderbird](https://www.g2.com/products/thunderbird/reviews) — 4.3/5 stars (339 reviews)
- [Boomerang for Gmail](https://www.g2.com/products/boomerang-for-gmail/reviews) — 4.6/5 stars (423 reviews)
- [Front](https://www.g2.com/products/front/reviews) — 4.7/5 stars (2466 reviews)
- [Hiver](https://www.g2.com/products/hiver/reviews) — 4.6/5 stars (1283 reviews)
- [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) — 4.6/5 stars (5821 reviews)
- [Missive](https://www.g2.com/products/missive/reviews) — 4.7/5 stars (830 reviews)
- [Gmelius](https://www.g2.com/products/gmelius/reviews) — 4.4/5 stars (776 reviews)
- [Hive](https://www.g2.com/products/hive-hive-hive/reviews) — 4.6/5 stars (666 reviews)
- [Titan](https://www.g2.com/products/titan-titan/reviews) — 4.6/5 stars (561 reviews)
- [Help Scout](https://www.g2.com/products/help-scout/reviews) — 4.4/5 stars (428 reviews)

### Alternatives to Superhuman Mail

- [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) — 4.5/5 stars (3478 reviews)
- [Spike](https://www.g2.com/products/spike/reviews) — 4.6/5 stars (262 reviews)
- [Front](https://www.g2.com/products/front/reviews) — 4.7/5 stars (2466 reviews)
- [Missive](https://www.g2.com/products/missive/reviews) — 4.7/5 stars (830 reviews)
- [SaneBox](https://www.g2.com/products/sanebox/reviews) — 4.9/5 stars (189 reviews)
- [Titan](https://www.g2.com/products/titan-titan/reviews) — 4.6/5 stars (561 reviews)
- [Zoho Mail](https://www.g2.com/products/zoho-mail/reviews) — 4.4/5 stars (715 reviews)
- [Thunderbird](https://www.g2.com/products/thunderbird/reviews) — 4.3/5 stars (339 reviews)
- [Hiver](https://www.g2.com/products/hiver/reviews) — 4.6/5 stars (1283 reviews)
- [Google Workspace](https://www.g2.com/products/google-workspace/reviews) — 4.6/5 stars (48018 reviews)

---
## Top Discussions

### Shortwave

No discussions available for this product.

### Superhuman Mail

- Title: [How is superhuman better than Gmail?](https://www.g2.com/discussions/how-is-superhuman-better-than-gmail) — 2 comments
  > **Top comment:** "At first, you won't see why it's worth the bother to learn SuperHuman.  Once you learn it, you will not want to go back.  In short, it's faster and easier to..."
- Title: [Any tips to protect my privacy when using Superhuman?](https://www.g2.com/discussions/32900-any-tips-to-protect-my-privacy-when-using-superhuman) — 2 comments, 1 upvote
  > **Top comment:** "Hey, Sarit!

Fortunately, Superhuman leverages Gmail's or Outlook's powerful privacy protection for your accounts 🙌

I'm curious to learn more if there..."
- Title: [Does superhuman read my emails?](https://www.g2.com/discussions/does-superhuman-read-my-emails) — 1 comment *(includes official response)*
  > **Top comment:** "Hi there, Pia from Superhuman here 👋🏻  We do not read your emails unless you explicitly give us consent when submitting feedback or sharing conversation..."
- Title: [Does superhuman work with Microsoft?](https://www.g2.com/discussions/does-superhuman-work-with-microsoft) — 1 comment
  > **Top comment:** "Hi there, Alana from Superhuman here 👋 Happy to share that we launched Superhuman for Outlook earlier this year!..."
- Title: [can we add a windows app?](https://www.g2.com/discussions/can-we-add-a-windows-app) — 1 comment, 1 upvote
  > **Top comment:** "Hey, Mony! 

You can download our Windows app from superhuman.com/download

Does that help? 🙂"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/shortwave-communications-inc-shortwave-vs-superhuman-mail)