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At a Glance
Market Segments
Small-Business (47.4% of reviews)
Small-Business (64.9% of reviews)
Entry-Level Pricing
No pricing available
$4 user/month
Shorthand
Star Rating
(120)4.7 out of 5
Market Segments
Small-Business (47.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about ShorthandWordPress.com
Star Rating
(2,630)4.4 out of 5
Market Segments
Small-Business (64.9% of reviews)
Pros & Cons
Entry-Level Pricing
$4 user/month
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that WordPress.com offers a solid entry-level price of $4 per user/month, making it an attractive option for small businesses looking to manage costs, while Shorthand does not publicly list a starting price, which may deter budget-conscious buyers.
- Reviewers mention that Shorthand excels in ease of use with a score of 9.3, particularly highlighting its intuitive interface and streamlined content creation process, whereas WordPress.com, with a score of 8.4, is noted for having a steeper learning curve for new users.
- Users on G2 say that Shorthand's quality of support is exceptional, scoring 9.6, with many praising the responsiveness and helpfulness of the support team, while WordPress.com, with a score of 7.9, has received mixed reviews regarding support availability and response times.
- Reviewers mention that Shorthand's ease of setup is rated at 9.0, with users appreciating the quick onboarding process, while WordPress.com, scoring 8.1, is noted for requiring more time to configure and customize settings effectively.
- G2 users report that Shorthand has a higher product direction score of 9.1, indicating a strong alignment with user needs and ongoing improvements, while WordPress.com, with a score of 7.9, has been critiqued for slower updates and feature rollouts.
- Users say that both platforms cater to small businesses, but WordPress.com has a larger market segment presence at 64.9% of reviews, suggesting a more established user base, while Shorthand, at 44.6%, is gaining traction but may not yet have the same level of community support.
Pricing
Entry-Level Pricing
Shorthand
No pricing availableWordPress.com
Personal Plan
$4
user/month
Add some personality to your website with a custom domain and access to 24/7 support.
Free Trial
Shorthand
Free Trial is available
WordPress.com
No trial information availableRatings
Meets Requirements
9.0
93
8.8
2,359
Ease of Use
9.3
96
8.4
2,366
Ease of Setup
9.1
48
8.1
1,139
Ease of Admin
9.3
32
8.5
1,120
Quality of Support
9.6
87
7.9
1,890
Has the product been a good partner in doing business?
9.4
33
8.5
979
Product Direction (% positive)
9.1
92
7.9
2,320
Features by Category
Content
7.5
6
Not enough data
9.2
6
Not enough data
Feature Not Available
Not enough data
8.9
6
Not enough data
9.7
6
Not enough data
Feature Not Available
Not enough data
9.4
6
Not enough data
8.6
6
Not enough data
9.4
6
Not enough data
Design
9.2
6
Not enough data
9.4
6
Not enough data
9.2
6
Not enough data
9.2
6
Not enough data
Platform
8.3
6
Not enough data
Feature Not Available
Not enough data
8.6
6
Not enough data
8.3
6
Not enough data
8.6
6
Not enough data
8.9
6
Not enough data
8.9
6
Not enough data
8.9
6
Not enough data
Agentic AI - Web Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Content Creation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Logistics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Creation
9.2
15
Not enough data
Agentic AI - Content Experience Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Optimization
8.5
9
Not enough data
Design
8.8
7
Not enough data
9.0
7
Not enough data
8.6
7
Not enough data
9.3
7
Not enough data
7.4
7
Not enough data
8.3
7
Not enough data
Platform Additional Functionality
Feature Not Available
Not enough data
8.8
7
Not enough data
Platform Basics
Not enough data
8.4
120
Not enough data
8.5
120
Not enough data
8.5
121
Not enough data
8.6
120
Platform Additional Functionalities
Not enough data
8.2
111
Not enough data
8.3
117
Not enough data
8.0
111
Agentic AI - Web Design
Not enough data
8.0
24
Not enough data
7.9
24
Not enough data
8.1
24
Not enough data
8.1
24
Not enough data
7.8
24
Performance
Not enough data
9.2
16
Not enough data
9.5
16
Not enough data
8.4
16
Not enough data
8.6
16
Not enough data
8.9
14
Security
Not enough data
9.3
16
Not enough data
9.3
14
Not enough data
8.9
16
Not enough data
9.1
16
Free Resources
Not enough data
8.6
14
Not enough data
8.7
15
Not enough data
9.9
15
Planning
Feature Not Available
Not enough data
Publishing
8.6
24
Not enough data
Social Media
7.6
24
Not enough data
Planning
Feature Not Available
Not enough data
Generative AI
6.3
24
Not enough data
5.9
23
Not enough data
5.7
24
Not enough data
6.0
24
Not enough data
Feature Not Available
Not enough data
Agentic AI - Content Creation
6.7
13
Not enough data
7.6
13
Not enough data
7.2
12
Not enough data
7.6
13
Not enough data
6.9
13
Not enough data
7.3
13
Not enough data
7.8
13
Not enough data
Platform - Owned Media
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Owned Media
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance - Cloud Web Hosting
Not enough data
9.3
5
Not enough data
9.7
5
Not enough data
9.3
5
Not enough data
10.0
5
Support - Cloud Web Hosting
Not enough data
10.0
5
Not enough data
9.7
5
Not enough data
9.3
5
Not enough data
9.3
5
Security - Cloud Web Hosting
Not enough data
9.7
5
Not enough data
9.3
5
Not enough data
9.7
5
Customizations
Not enough data
8.5
1692
Not enough data
8.2
1650
Not enough data
8.2
1582
Not enough data
8.6
1543
Growth
Not enough data
8.4
1531
Not enough data
8.2
1568
Not enough data
8.0
1404
Not enough data
8.0
1117
Not enough data
8.4
1297
Content
Not enough data
8.2
1259
Not enough data
8.7
1634
Not enough data
8.6
1475
Not enough data
8.8
295
Support
Not enough data
8.1
281
Categories
Categories
Shared Categories
Shorthand and WordPress.com share no categories
Unique Categories
Shorthand is categorized as Content Experience Platforms, Owned Media, Content Creation, Desktop Publishing, and Web Content Management
WordPress.com is categorized as Web Design, Website Builder, WordPress Hosting, Cloud Web Hosting, Managed Hosting, and Shared Hosting
Reviews
Reviewers' Company Size
Shorthand
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
WordPress.com
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Higher Education
14.9%
Online Media
10.5%
Non-Profit Organization Management
10.5%
Publishing
4.4%
Media Production
4.4%
Other
55.3%
Marketing and Advertising
16.0%
Computer Software
8.4%
Information Technology and Services
7.4%
Internet
3.8%
Writing and Editing
3.3%
Other
61.2%
Discussions
Shorthand has no discussions with answers
How do you add features on WordPress?
3 Comments
FM
There are mainly 6 ways to add features to WordPress. Here is the short list on it.
1) Plugins: Install and activate via "Plugins" > "Add New."
2)...Read more
What is the best way to use Wordpress to its fullest capability.
2 Comments
SK
I used a YouTube video but kind of customized it to my needs. It's super simple but don't let the length of the video fool you. I used this one:...Read more
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