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At a Glance
Market Segments
Small-Business (52.1% of reviews)
Mid-Market (41.1% of reviews)
Entry-Level Pricing
$0 per user, per month
$9.00 1 user Per Month
Shortcut
Star Rating
(173)4.4 out of 5
Market Segments
Small-Business (52.1% of reviews)
Pros & Cons
Entry-Level Pricing
$0 per user, per month
Browse all 4 pricing plansSmartsheet
Star Rating
(21,372)4.4 out of 5
Market Segments
Mid-Market (41.1% of reviews)
Pros & Cons
Entry-Level Pricing
$9.00 1 user Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Smartsheet offers robust project management features, particularly with its Gantt chart capabilities, which many find essential for tracking project timelines. In contrast, reviewers mention that Shortcut excels in agile project management, with its user-friendly Kanban boards being a standout feature for teams focused on software development.
- Reviewers say that while both platforms have similar star ratings, Smartsheet's larger user base (19,754 reviews) suggests a more established presence in the market, whereas Shortcut's smaller number of reviews (166) indicates a more niche focus, particularly appealing to small businesses.
- Users on G2 highlight that Smartsheet's entry-level price of $9.00 per user per month can be a barrier for smaller teams, while Shortcut's free tier is praised for making it accessible to startups and small businesses looking to manage projects without upfront costs.
- Reviewers mention that both products score similarly in meeting requirements (8.5 for Smartsheet vs. 8.6 for Shortcut), but users report that Shortcut's ease of setup (9.0) and admin features (9.1) are particularly beneficial for teams that need to get started quickly without extensive training.
- Users say that the quality of support for Shortcut (8.8) is often highlighted as superior, with many reviewers appreciating the responsiveness and helpfulness of the support team, while Smartsheet (8.4) is noted for having a solid support system but with slightly longer response times.
- G2 users report that both products have a positive outlook on product direction (8.6 for both), but reviewers mention that Smartsheet's frequent updates and feature enhancements are particularly valued by long-term users who appreciate ongoing improvements to the platform.
Pricing
Entry-Level Pricing
Shortcut
Free (1 - 10 users)
$0
per user, per month
Enables a small software team to ship quickly.
- Manage all ongoing work in Stories
- Plan multiple sprints using Iterations
- Get tailored reports for quick insights
Smartsheet
Pro
$9.00
1 user Per Month
For people and teams that want to track, share, and manage projects.
Includes:
- Up to 10 editors (paid license required to edit)
- Unlimited free viewers
- Unlimited sheets, reports, and forms
Free Trial
Shortcut
Free Trial is available
Smartsheet
Free Trial is available
Ratings
Meets Requirements
8.6
130
8.5
18,090
Ease of Use
8.6
130
8.4
18,328
Ease of Setup
9.0
49
8.3
10,122
Ease of Admin
9.1
34
8.5
7,595
Quality of Support
8.8
83
8.3
14,002
Has the product been a good partner in doing business?
8.8
30
8.6
7,045
Product Direction (% positive)
8.7
113
8.6
17,583
Features by Category
Tasks
Not enough data
8.7
10042
|
Verified
Not enough data
8.8
10048
|
Verified
Not enough data
8.5
9775
|
Verified
Not enough data
8.4
9452
|
Verified
Not enough data
8.1
9259
|
Verified
Not enough data
Feature Not Available
Not enough data
8.1
9327
|
Verified
Not enough data
8.0
8791
|
Verified
Projects
Not enough data
8.6
9270
|
Verified
Not enough data
8.3
8621
|
Verified
Not enough data
8.2
8732
|
Verified
Not enough data
8.0
8650
|
Verified
Not enough data
8.2
8818
|
Verified
Not enough data
7.5
7592
|
Verified
Not enough data
8.0
8291
|
Verified
Not enough data
8.0
8850
|
Verified
Not enough data
7.8
7832
|
Verified
Not enough data
7.6
7436
|
Verified
Not enough data
7.6
7256
|
Verified
Resource Management
Not enough data
7.6
7732
|
Verified
Not enough data
7.6
7799
|
Verified
Not enough data
8.1
8430
|
Verified
Project Monitoring
Not enough data
7.8
7444
|
Verified
Not enough data
7.7
7553
|
Verified
Not enough data
8.2
8596
|
Verified
Generative AI
Not enough data
6.0
3055
Not enough data
6.1
3040
Agentic AI - Project Management
Not enough data
5.5
917
Not enough data
5.9
918
Not enough data
5.7
910
Not enough data
5.7
909
Not enough data
5.6
909
Not enough data
5.6
905
Not enough data
5.8
907
Portfolio Management
Not enough data
7.9
4812
Not enough data
8.5
5517
Not enough data
8.0
4998
Not enough data
7.7
4602
Project Management
Not enough data
8.2
5418
Not enough data
8.3
5495
Not enough data
7.7
4622
Resource Management
Not enough data
7.8
4753
Not enough data
7.8
4822
Not enough data
7.9
4772
Data & Analytics
Not enough data
8.0
4983
Not enough data
8.0
5161
Not enough data
8.1
5075
Not enough data
7.5
4445
Strategy - Project and Portfolio Management
Not enough data
6.7
2051
Not enough data
7.6
2082
Not enough data
7.9
2060
Not enough data
7.6
2058
Not enough data
7.8
2052
Not enough data
7.6
2052
Not enough data
7.2
2033
Not enough data
7.6
2047
Not enough data
7.5
2035
Not enough data
7.8
2040
Setup
Not enough data
8.3
5150
Not enough data
Feature Not Available
Not enough data
8.1
5016
Not enough data
8.5
5386
Management
Not enough data
Feature Not Available
Not enough data
8.1
4648
Not enough data
7.5
4364
Generative AI
Not enough data
6.3
1815
Agentic AI - Workflow Management
Not enough data
5.8
404
Not enough data
5.9
407
Not enough data
5.9
402
Not enough data
5.9
398
Not enough data
5.9
397
Not enough data
5.8
399
Not enough data
6.1
400
Bug Reporting
7.6
17
Not enough data
7.6
16
Not enough data
8.2
16
Not enough data
Bug Monitoring
8.4
15
Not enough data
8.3
16
Not enough data
8.4
15
Not enough data
Agentic AI - Bug Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform Basics
Not enough data
8.3
1037
Not enough data
8.7
1226
Not enough data
8.5
1167
Not enough data
8.0
1005
Not enough data
8.6
1166
Not enough data
8.7
1192
Content Planning
Not enough data
8.6
1185
Not enough data
8.9
1236
Not enough data
8.6
1117
Marketing Campaign Performance
Not enough data
8.0
882
Not enough data
8.4
1033
Agentic AI - Marketing Calendar
Not enough data
5.1
43
Not enough data
5.2
45
Not enough data
5.1
45
Not enough data
5.0
45
Other Features
Not enough data
7.9
987
Not enough data
8.3
1015
Task Creation
Not enough data
8.7
7304
Not enough data
8.8
7385
Not enough data
8.3
6917
Not enough data
7.8
6110
Task Management
Not enough data
8.5
7064
Not enough data
8.5
6973
Not enough data
8.1
6632
Not enough data
8.2
6460
Generative AI
Not enough data
6.2
2411
Not enough data
6.2
2413
Automation
Not enough data
8.5
4242
Not enough data
8.3
4197
Not enough data
8.1
3928
Administration
Not enough data
8.2
4097
Not enough data
8.1
3880
Not enough data
8.8
4095
Project management
Not enough data
8.7
4162
Not enough data
8.2
3890
Not enough data
8.6
4173
Not enough data
8.3
4021
Not enough data
8.4
3942
Not enough data
8.0
3619
Not enough data
8.3
4060
Workload
Not enough data
8.0
3690
Not enough data
8.3
3931
Not enough data
8.0
3734
Not enough data
7.9
3549
Communication & Collaboration
Not enough data
8.1
3719
Not enough data
8.3
3914
Not enough data
8.8
4109
Cost Management
Not enough data
7.7
3424
Not enough data
7.8
3418
Not enough data
7.5
3229
Integration
Not enough data
7.4
3271
Not enough data
7.4
3321
Not enough data
7.4
3352
Generative AI
Not enough data
6.5
1651
Not enough data
6.5
1657
Agentic AI - Work Management
Not enough data
5.8
360
Not enough data
6.0
359
Not enough data
5.8
359
Not enough data
5.8
357
Communication
Not enough data
7.2
5662
Not enough data
7.6
6044
Not enough data
7.5
5800
Not enough data
7.7
5826
Not enough data
Feature Not Available
Content & Documents
Not enough data
8.4
7179
Not enough data
8.4
7123
Not enough data
8.0
6868
Not enough data
7.8
6093
Controls
Not enough data
8.0
6467
Not enough data
7.6
5485
Not enough data
8.2
6798
Not enough data
Feature Not Available
Not enough data
7.9
6081
Project Management
Not enough data
8.8
7421
Not enough data
8.7
7293
Not enough data
8.6
7159
Not enough data
7.9
6145
Remote Collaboration
Not enough data
8.4
6556
Not enough data
8.5
6736
Not enough data
8.4
6628
Not enough data
Feature Not Available
Generative AI
Not enough data
6.3
2270
Not enough data
6.3
2274
Agentic AI - Project Collaboration
Not enough data
5.7
425
Not enough data
5.6
425
Communication
7.0
47
Not enough data
7.4
47
Not enough data
7.4
49
Not enough data
Planning
Feature Not Available
Not enough data
8.3
75
Not enough data
8.8
73
Not enough data
8.1
77
Not enough data
7.6
56
Not enough data
Workflow Management
Feature Not Available
Not enough data
8.5
81
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
Shortcut and Smartsheet are categorized as Project Management
Unique Categories
Shortcut is categorized as Bug Tracking and Product Management
Smartsheet is categorized as Project Collaboration, Work Management, Marketing Calendar, Privacy Impact Assessment (PIA), Workflow Management, Project and Portfolio Management, and Task Management
Reviews
Reviewers' Company Size
Shortcut
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Smartsheet
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
28.1%
Information Technology and Services
19.8%
Financial Services
5.4%
Marketing and Advertising
3.6%
Internet
3.6%
Other
39.5%
Information Technology and Services
7.6%
Construction
7.2%
Hospital & Health Care
5.2%
Marketing and Advertising
4.6%
Computer Software
4.6%
Other
70.7%
Discussions
What is a clubhouse?
2 Comments
SS
Clubhouse, now called Shortcut is a tool that helps software teams work together better. It lets teams plan their work, track progress, and manage tasks...Read more
Shortcut has no more discussions with answers
What can smartsheet be used for?
57 Comments
WA
It has a wide range of functionalities for project management or even asset management. Read more
Why is smartsheet bad?
34 Comments
NK
Complexity: Smartsheet has a fairly steep learning curve, especially for users who are not tech-savvy or unfamiliar with project management tools.
Limited...Read more
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