# Fulcrum vs ShipHero Comparison --- ## AI Generated Summary - **G2 reviewers report** that ShipHero excels in inventory management and order tracking, with users praising its ability to keep track of various clients' inventory and orders efficiently. One user noted that implementing ShipHero for their 3PL operations was a "game changer," highlighting the time-saving mobile app functionality. - **Users say** Fulcrum stands out for its customization capabilities, allowing businesses to design apps tailored to their specific needs. Reviewers appreciate the ease of use, stating that little to no training is required for new users, making it straightforward to collect data in real-time. - **According to verified reviews** , ShipHero's overall user satisfaction is significantly higher, reflected in its G2 Scores across various categories. Users commend the platform's professionalism and responsiveness, which contributes to a seamless experience in managing logistics. - **Reviewers mention** that while Fulcrum offers excellent support and is constantly improving, it faces challenges in areas like inventory visibility and order management compared to ShipHero. Users have noted that ShipHero provides a more comprehensive solution for tracking orders and managing inventory. - **G2 reviewers highlight** ShipHero's strong performance in ease of setup and administration, with many users appreciating the intuitive onboarding process. This contrasts with Fulcrum, where some users have expressed a desire for more streamlined setup options. - **Users report** that Fulcrum's quality of support is exceptional, with prompt responses to inquiries and ongoing improvements. However, ShipHero's commitment to customer success and its robust feature set for logistics management often make it the preferred choice for businesses focused on warehousing and shipping. | | Fulcrum | ShipHero | |---|---|---| | **Star Rating** | 4.9 out of 5 | 4.5 out of 5 | | **Total Reviews** | 17 | 216 | | **Largest Market Segment** | Small-Business (62.5% of reviews) | Small-Business (84.1% of reviews) | | **Entry Level Price** | $500.00 Per Month | Contact Us Per Month | --- ## Top Pros & Cons ### Fulcrum **Not enough data** ### ShipHero Pros: - Ease of Use (43 reviews) - Customer Support (30 reviews) Cons: - Missing Features (13 reviews) - Poor Customer Support (11 reviews) --- ## Ratings Comparison | Rating | Fulcrum | ShipHero | |---|---|---| | **Meets Requirements** | 9.7 (12 reviews) | 8.4 (177 reviews) | | **Ease of Use** | 9.4 (12 reviews) | 8.6 (184 reviews) | | **Ease of Setup** | 8.9 (6 reviews) | 8.2 (150 reviews) | | **Ease of Admin** | 8.9 (6 reviews) | 8.7 (111 reviews) | | **Quality of Support** | 9.6 (12 reviews) | 8.6 (176 reviews) | | **Has the product been a good partner in doing business?** | 9.4 (6 reviews) | 9.0 (110 reviews) | | **Product Direction (% positive)** | 10.0 (11 reviews) | 9.0 (167 reviews) | --- ## Pricing ### Fulcrum #### Entry-Level Pricing Plan: 3PL Lite Price: $500.00 Per Month Key Features: - Up to 5000 shipments per month - Unlimited skus - Unlimited users [Browse all 3 editions](https://www.g2.com/products/shopping-cart-fulfillment-fulcrum/pricing) #### Free Trial No ### ShipHero #### Entry-Level Pricing Plan: Standard Plan - Warehouse Management Software for Scaling Brands Price: Contact Us Per Month Description: We give you the tools to quickly master your eCommerce operations with a cloud-based software solution trusted by eCommerce and retail brands of all shapes and sizes. Comprehensive features for Inventory, Orders, Pick Pack & Ship and Returns, designed and built for eCommerce brands. Key Features: - eCommerce Channel Syncing - Inventory Location & Management - Manage Multiple Warehouses [Browse all 3 editions](https://www.g2.com/products/shiphero/pricing) #### Free Trial No --- ## Features Comparison By Category ### Multicarrier Parcel Management Solutions | Product | Score | Reviews | |---|---|---| | **Fulcrum** | N/A | N/A | | **ShipHero** | N/A | N/A | #### Management - Multicarrier Parcel Management Solutions | Feature | Fulcrum | ShipHero | |---|---|---| | **Third-Party Integration - Multicarrier Parcel Management Solutions** | Not enough data | Not enough data | | **Label Printing - Multicarrier Parcel Management Solutions** | Not enough data | Not enough data | | **Multiple Carriers - Multicarrier Parcel Management Solutions** | Not enough data | Not enough data | | **Customer Information Database - Multicarrier Parcel Management Solutions** | Not enough data | Not enough data | | **Flexible Billing - Multicarrier Parcel Management Solutions** | Not enough data | Not enough data | | **Shipping Management - Multicarrier Parcel Management Solutions** | Not enough data | Not enough data | ### Picking | Product | Score | Reviews | |---|---|---| | **Fulcrum** | N/A | N/A | | **ShipHero** | N/A | N/A | #### Planning | Feature | Fulcrum | ShipHero | |---|---|---| | **Picking Methods** | Not enough data | Not enough data | | **Documents** | Not enough data | Not enough data | | **Locations** | Not enough data | Not enough data | | **Scheduling** | Not enough data | Not enough data | #### Execution | Feature | Fulcrum | ShipHero | |---|---|---| | **Voice** | Not enough data | Not enough data | | **Mobile** | Not enough data | Not enough data | | **Adjustments** | Not enough data | Not enough data | ### 3PL | Product | Score | Reviews | |---|---|---| | **Fulcrum** | 9.7/10 | 7 | | **ShipHero** | 8.0/10 | 102 | #### Supply Chain Operations | Feature | Fulcrum | ShipHero | |---|---|---| | **Warehousing** | 10.0 (5 reviews) | 8.5 (90 reviews) | | **Transportation** | Feature Not Available | 7.7 (77 reviews) | | **Inventory Management** | 9.7 (6 reviews) | 8.6 (92 reviews) | | **Customer Experience Management** | Not enough data | Not enough data | | **Client Management** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Communications Management** | Not enough data | Not enough data | | **Fleet Management** | Not enough data | Not enough data | | **Rate Management** | Not enough data | Not enough data | | **Contact Management** | Not enough data | Not enough data | | **Returns Management** | Not enough data | Not enough data | | **Warehouse Management** | Not enough data | Not enough data | | **Document Management** | Not enough data | Not enough data | | **Transportation Management** | Not enough data | Not enough data | | **Dock Management** | Not enough data | Not enough data | | **Shipping Management** | Not enough data | Not enough data | | **Barcode/Label Management** | Not enough data | Not enough data | #### Customer Management | Feature | Fulcrum | ShipHero | |---|---|---| | **Customer Portal** | 9.4 (6 reviews) | 8.2 (87 reviews) | | **Visibility** | 10.0 (5 reviews) | 8.3 (88 reviews) | | **Billing** | 9.7 (5 reviews) | 7.5 (85 reviews) | #### Analytics | Feature | Fulcrum | ShipHero | |---|---|---| | **KPIs** | Not enough data | 7.7 (80 reviews) | | **Dashboards** | 9.7 (6 reviews) | 8.1 (88 reviews) | | **Custom Reports** | 9.7 (6 reviews) | 7.3 (82 reviews) | #### Additional Functionality | Feature | Fulcrum | ShipHero | |---|---|---| | **Inventory Control** | Not enough data | Not enough data | | **Barcode/Ticket Scanning** | Not enough data | Not enough data | | **EDI** | Not enough data | Not enough data | | **Billing & Invoicing** | Not enough data | Not enough data | | **Reporting/Analytics** | Not enough data | Not enough data | | **Quality Control** | Not enough data | Not enough data | | **Order Fulfillment** | Not enough data | Not enough data | | **AI/Machine Learning** | Not enough data | Not enough data | | **Route Optimization** | Not enough data | Not enough data | | **Drag & Drop** | Not enough data | Not enough data | | **Business Process Automation** | Not enough data | Not enough data | | **Demand Forecasting** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Third-Party Integration** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **For 3PLs** | Not enough data | Not enough data | ### Shipping | Product | Score | Reviews | |---|---|---| | **Fulcrum** | 9.7/10 | 6 | | **ShipHero** | 8.5/10 | 121 | #### Labels | Feature | Fulcrum | ShipHero | |---|---|---| | **Label Printing** | 10.0 (6 reviews) | 8.7 (109 reviews) | | **Return labels** | 9.7 (5 reviews) | 8.2 (99 reviews) | | **Bar codes** | 8.9 (6 reviews) | 8.7 (104 reviews) | | **Shipping Labels** | Not enough data | Not enough data | #### Order management | Feature | Fulcrum | ShipHero | |---|---|---| | **Shipment Tracking** | 10.0 (6 reviews) | 8.8 (104 reviews) | | **Third-Party Integrations** | 10.0 (5 reviews) | 8.9 (109 reviews) | | **Manage orders** | 10.0 (6 reviews) | 8.8 (110 reviews) | | **Order Status** | 9.7 (6 reviews) | 9.0 (110 reviews) | | **Shipping Services Integration** | Not enough data | Not enough data | | **Package Tracking** | Not enough data | Not enough data | | **Status Tracking** | Not enough data | Not enough data | | **Delivery Tracking** | Not enough data | Not enough data | #### Carrier and rate management | Feature | Fulcrum | ShipHero | |---|---|---| | **Quick rate comparison** | 9.4 (6 reviews) | 8.4 (88 reviews) | | **Vendor availability** | Not enough data | 8.4 (92 reviews) | | **Flat rate services** | Not enough data | 8.4 (85 reviews) | | **Auditing & Claim Filing Services** | Not enough data | Not enough data | #### Inventory management | Feature | Fulcrum | ShipHero | |---|---|---| | **Low stock alerts** | Not enough data | 7.9 (98 reviews) | | **Automated inventory orders** | 9.7 (5 reviews) | 7.9 (83 reviews) | | **Assign suppliers** | Not enough data | 8.0 (82 reviews) | #### Reports | Feature | Fulcrum | ShipHero | |---|---|---| | **Shipment reports** | 9.7 (6 reviews) | 8.5 (102 reviews) | | **Inventory reports** | 9.7 (6 reviews) | 8.4 (103 reviews) | | **Unshipped products** | 10.0 (5 reviews) | 8.1 (92 reviews) | #### Additional Functionality | Feature | Fulcrum | ShipHero | |---|---|---| | **AI Copilot** | Not enough data | Not enough data | | **Shipping Optimization** | Not enough data | Not enough data | | **Cost Recovery** | Not enough data | Not enough data | | **Refund Opportunity Identification** | Not enough data | Not enough data | | **Third Party Management** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Automated Claim Filing** | Not enough data | Not enough data | | **Package Analytics** | Not enough data | Not enough data | | **Audit Management** | Not enough data | Not enough data | | **Exceptions Management** | Not enough data | Not enough data | | **Predictive Analytics** | Not enough data | Not enough data | | **Carrier Invoice Auditing** | Not enough data | Not enough data | | **Data Import/Export** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **Supplier Management** | Not enough data | Not enough data | | **Container Shipping** | Not enough data | Not enough data | | **Reporting/Analytics** | Not enough data | Not enough data | | **Ground Shipping** | Not enough data | Not enough data | | **Quotes/Estimates** | Not enough data | Not enough data | | **Invoice Management** | Not enough data | Not enough data | | **Import/Export Management** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Bills of Lading** | Not enough data | Not enough data | | **Customizable Branding** | Not enough data | Not enough data | | **Accounting** | Not enough data | Not enough data | | **EDI** | Not enough data | Not enough data | | **Returns Management** | Not enough data | Not enough data | | **Parcel Shipping** | Not enough data | Not enough data | | **Air Shipping** | Not enough data | Not enough data | | **Customer Database** | Not enough data | Not enough data | | **Claims Management** | Not enough data | Not enough data | | **Discount Management** | Not enough data | Not enough data | | **Transportation Management** | Not enough data | Not enough data | | **Shipping Management** | Not enough data | Not enough data | | **Shipment Price Calculation** | Not enough data | Not enough data | | **Barcode/Ticket Scanning** | Not enough data | Not enough data | | **Warehouse Management** | Not enough data | Not enough data | | **Order Management** | Not enough data | Not enough data | | **Real-Time Updates** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Purchase Order Management** | Not enough data | Not enough data | | **Inventory Management** | Not enough data | Not enough data | | **Freight Shipping** | Not enough data | Not enough data | | **Search/Filter** | Not enough data | Not enough data | | **Ocean Shipping** | Not enough data | Not enough data | | **eCommerce Management** | Not enough data | Not enough data | | **Multi-Location** | Not enough data | Not enough data | | **Workflow Automation** | Not enough data | Not enough data | ### Inventory Control | Product | Score | Reviews | |---|---|---| | **Fulcrum** | N/A | N/A | | **ShipHero** | 8.7/10 | 116 | #### Multichannel inventory management | Feature | Fulcrum | ShipHero | |---|---|---| | **Warehouse Inventory Transfer** | Not enough data | Not enough data | | **Multichannel Inventory Syncing** | Not enough data | Not enough data | | **Multi-Warehouse Routing** | Not enough data | Not enough data | #### 3PL inventory management | Feature | Fulcrum | ShipHero | |---|---|---| | **Client management** | Not enough data | Not enough data | | **Marketplace connections** | Not enough data | Not enough data | | **3PL inventory tracking** | Not enough data | Not enough data | | **Returns Management** | Not enough data | Not enough data | | **Order Management** | Not enough data | Not enough data | | **Shipping Management** | Not enough data | Not enough data | | **Discount Management** | Not enough data | Not enough data | | **Fee Management** | Not enough data | Not enough data | | **Consignment Management** | Not enough data | Not enough data | | **Layaway Management** | Not enough data | Not enough data | | **Gift Card Management** | Not enough data | Not enough data | | **Manufacturing Inventory Management** | Not enough data | Not enough data | | **Multi-Channel Management** | Not enough data | Not enough data | | **eCommerce Management** | Not enough data | Not enough data | | **Catalog Management** | Not enough data | Not enough data | | **Retail Inventory Management** | Not enough data | Not enough data | | **Reorder Management** | Not enough data | Not enough data | | **Warehouse Management** | Not enough data | Not enough data | | **Purchase Order Management** | Not enough data | Not enough data | | **Barcode/Label Management** | Not enough data | Not enough data | | **Shop Floor Management** | Not enough data | Not enough data | | **Supplier Management** | Not enough data | Not enough data | | **Inventory Management** | Not enough data | Not enough data | | **Item Management** | Not enough data | Not enough data | | **Pricing Management** | Not enough data | Not enough data | | **Invoice Management** | Not enough data | Not enough data | | **Sales Order Management** | Not enough data | Not enough data | #### Inventory Management | Feature | Fulcrum | ShipHero | |---|---|---| | **Inventory Tracking** | Not enough data | Not enough data | | **Inventory Costing** | Not enough data | Not enough data | | **Product Master** | Not enough data | Not enough data | | **Inventory Forecasting** | Not enough data | Not enough data | | **Integrations** | Not enough data | Not enough data | | **IoT Integration** | Not enough data | Not enough data | | **Vendor Managed Inventory** | Not enough data | Not enough data | #### Additional Functionality | Feature | Fulcrum | ShipHero | |---|---|---| | **Data Import/Export** | Not enough data | Not enough data | | **Check Printing** | Not enough data | Not enough data | | **Price Optimization** | Not enough data | Not enough data | | **Online Store Builder** | Not enough data | Not enough data | | **Customizable Fields** | Not enough data | Not enough data | | **Categorization/Grouping** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Inventory Optimization** | Not enough data | Not enough data | | **Shopping Cart** | Not enough data | Not enough data | | **Customizable Reports** | Not enough data | Not enough data | | **Sales Reports** | Not enough data | Not enough data | | **Credit Card Processing** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Multi-Location** | Not enough data | Not enough data | | **Mobile App** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Automatic Backup** | Not enough data | Not enough data | | **Label Printing** | Not enough data | Not enough data | | **Point of Sale (POS)** | Not enough data | Not enough data | | **Multi-Currency** | Not enough data | Not enough data | | **Self Service Portal** | Not enough data | Not enough data | | **Order Processing** | Not enough data | Not enough data | | **Purchasing & Receiving** | Not enough data | Not enough data | | **SKU/UPC Codes** | Not enough data | Not enough data | | **Billing & Invoicing** | Not enough data | Not enough data | | **Check-in/Check-out** | Not enough data | Not enough data | | **Barcode/Ticket Scanning** | Not enough data | Not enough data | | **Reporting/Analytics** | Not enough data | Not enough data | | **Search/Filter** | Not enough data | Not enough data | | **Collaboration Tools** | Not enough data | Not enough data | | **Backup and Recovery** | Not enough data | Not enough data | | **Data Synchronization** | Not enough data | Not enough data | | **Product Identification** | Not enough data | Not enough data | | **Kitting** | Not enough data | Not enough data | | **Mobile Access** | Not enough data | Not enough data | | **Predictive Analytics** | Not enough data | Not enough data | | **Inventory Control** | Not enough data | Not enough data | | **Inventory Auditing** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Bill of Materials** | Not enough data | Not enough data | | **Ordering Automation** | Not enough data | Not enough data | | **Inventory Replenishment** | Not enough data | Not enough data | | **Custom Pricing Rules** | Not enough data | Not enough data | #### Inventory Management Platform Features | Feature | Fulcrum | ShipHero | |---|---|---| | **Centralized Inventory Database** | 9.6 (8 reviews) | 8.9 (106 reviews) | | **Inventory Level Dashboards** | 9.6 (8 reviews) | 8.5 (100 reviews) | | **Stock History Reporting** | 9.5 (7 reviews) | 8.6 (101 reviews) | | **Low Stock Notifications** | Not enough data | 7.9 (98 reviews) | | **Bundles, Kits, & Variants** | 9.5 (7 reviews) | 8.5 (99 reviews) | | **Asset Tracking** | 9.3 (7 reviews) | 8.3 (90 reviews) | | **Inventory Forecasting** | 10.0 (5 reviews) | 7.3 (88 reviews) | | **eCommerce Integrations** | 9.8 (7 reviews) | 8.8 (102 reviews) | | **Accounting Integrations** | 10.0 (5 reviews) | 7.4 (87 reviews) | | **Data Exporting / Importing** | 10.0 (8 reviews) | 8.5 (96 reviews) | | **Customer Database** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Transaction History** | Not enough data | Not enough data | | **Budget Tracking** | Not enough data | Not enough data | | **Cost Tracking** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **Status Tracking** | Not enough data | Not enough data | | **Demand Forecasting** | Not enough data | Not enough data | | **Customer History** | Not enough data | Not enough data | | **Serial Number Tracking** | Not enough data | Not enough data | | **Status Tracking** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | | **Demand Forecasting** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | ### Warehouse Management | Product | Score | Reviews | |---|---|---| | **Fulcrum** | 9.7/10 | 10 | | **ShipHero** | 8.2/10 | 120 | #### Warehouse Definition | Feature | Fulcrum | ShipHero | |---|---|---| | **Locations** | 9.8 (8 reviews) | 8.7 (105 reviews) | | **Visualization** | 9.8 (7 reviews) | 8.1 (97 reviews) | | **Warehouse Slotting** | 9.5 (7 reviews) | 8.0 (89 reviews) | #### Logistics | Feature | Fulcrum | ShipHero | |---|---|---| | **Cross Docking** | 9.7 (6 reviews) | 7.6 (79 reviews) | | **Receiving** | 9.0 (8 reviews) | 8.3 (101 reviews) | | **Pick & Pack** | 9.8 (8 reviews) | 9.0 (107 reviews) | #### Analytics | Feature | Fulcrum | ShipHero | |---|---|---| | **Worker performance** | 10.0 (7 reviews) | 8.5 (96 reviews) | | **Error Tracking** | 9.4 (8 reviews) | 7.9 (93 reviews) | | **Procurement analytics** | Feature Not Available | 7.7 (82 reviews) | | **Order Tracking** | Not enough data | Not enough data | | **Warranty Tracking** | Not enough data | Not enough data | | **Serial Number Tracking** | Not enough data | Not enough data | | **Inventory Tracking** | Not enough data | Not enough data | #### Inventory Management | Feature | Fulcrum | ShipHero | |---|---|---| | **Customer Portal** | 9.8 (7 reviews) | 8.0 (93 reviews) | | **Cycle Counting** | 9.4 (8 reviews) | 8.1 (93 reviews) | #### Additional Functionality | Feature | Fulcrum | ShipHero | |---|---|---| | **Batch Processing** | Not enough data | Not enough data | | **Supplier Management** | Not enough data | Not enough data | | **Shipping Management** | Not enough data | Not enough data | | **Order Management** | Not enough data | Not enough data | | **Supply Chain Management** | Not enough data | Not enough data | | **3PL Management** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Mobile Access** | Not enough data | Not enough data | | **Customizable Fields** | Not enough data | Not enough data | | **Financial Management** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Accounting** | Not enough data | Not enough data | | **Inventory Optimization** | Not enough data | Not enough data | | **Dock Management** | Not enough data | Not enough data | | **Labor Management** | Not enough data | Not enough data | | **Picking & Routing** | Not enough data | Not enough data | | **Kitting** | Not enough data | Not enough data | | **Real-Time Monitoring** | Not enough data | Not enough data | | **Space Management** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Yard Management** | Not enough data | Not enough data | | **Compliance Management** | Not enough data | Not enough data | | **Inventory Management** | Not enough data | Not enough data | | **Multi-Channel Management** | Not enough data | Not enough data | | **Returns Management** | Not enough data | Not enough data | | **Shipping Labels** | Not enough data | Not enough data | | **Ordering Automation** | Not enough data | Not enough data | | **Barcoding/RFID** | Not enough data | Not enough data | #### Inventory Management Platform Features | Feature | Fulcrum | ShipHero | |---|---|---| | **Centralized Inventory Database** | 9.6 (8 reviews) | 8.9 (106 reviews) | | **Inventory Level Dashboards** | 9.6 (8 reviews) | 8.5 (100 reviews) | | **Stock History Reporting** | 9.5 (7 reviews) | 8.6 (101 reviews) | | **Low Stock Notifications** | Not enough data | 7.9 (98 reviews) | | **Bundles, Kits, & Variants** | 9.5 (7 reviews) | 8.5 (99 reviews) | | **Asset Tracking** | 9.3 (7 reviews) | 8.3 (90 reviews) | | **Inventory Forecasting** | 10.0 (5 reviews) | 7.3 (88 reviews) | | **eCommerce Integrations** | 9.8 (7 reviews) | 8.8 (102 reviews) | | **Accounting Integrations** | 10.0 (5 reviews) | 7.4 (87 reviews) | | **Data Exporting / Importing** | 10.0 (8 reviews) | 8.5 (96 reviews) | | **Customer Database** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Transaction History** | Not enough data | Not enough data | | **Budget Tracking** | Not enough data | Not enough data | | **Cost Tracking** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **Status Tracking** | Not enough data | Not enough data | | **Demand Forecasting** | Not enough data | Not enough data | | **Customer History** | Not enough data | Not enough data | | **Serial Number Tracking** | Not enough data | Not enough data | | **Status Tracking** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | | **Demand Forecasting** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | ### Barcode | Product | Score | Reviews | |---|---|---| | **Fulcrum** | N/A | N/A | | **ShipHero** | N/A | N/A | #### Barcode support | Feature | Fulcrum | ShipHero | |---|---|---| | **Symbologies** | Not enough data | Not enough data | | **Serialization** | Not enough data | Not enough data | | **Standard formatting** | Not enough data | Not enough data | | **Printing** | Not enough data | Not enough data | | **Integrations** | Not enough data | Not enough data | | **Label Printing** | Not enough data | Not enough data | #### Design | Feature | Fulcrum | ShipHero | |---|---|---| | **Shipping Labels** | Not enough data | Not enough data | | **WYSIWYG editor** | Not enough data | Not enough data | | **Color editor** | Not enough data | Not enough data | | **Graphics import** | Not enough data | Not enough data | | **1D and 2D barcodes** | Not enough data | Not enough data | | **RFID Encoding** | Not enough data | Not enough data | | **Barcoding/RFID** | Not enough data | Not enough data | | **Receiving Labels** | Not enough data | Not enough data | #### Additional Functionality | Feature | Fulcrum | ShipHero | |---|---|---| | **Barcode/Ticket Scanning** | Not enough data | Not enough data | | **Multi-Channel Management** | Not enough data | Not enough data | | **Supplier Management** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Customizable Fields** | Not enough data | Not enough data | | **Purchasing & Receiving** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Data Import/Export** | Not enough data | Not enough data | | **Returns Management** | Not enough data | Not enough data | | **Customizable Reports** | Not enough data | Not enough data | | **Order Tracking** | Not enough data | Not enough data | | **Historical Reporting** | Not enough data | Not enough data | | **Shipping Management** | Not enough data | Not enough data | | **Real-Time Data** | Not enough data | Not enough data | | **Stock Management** | Not enough data | Not enough data | | **Invoice Management** | Not enough data | Not enough data | | **Order Processing** | Not enough data | Not enough data | | **Asset Tracking** | Not enough data | Not enough data | | **Labeling** | Not enough data | Not enough data | | **Billing & Invoicing** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Label Templates** | Not enough data | Not enough data | | **Customizable Branding** | Not enough data | Not enough data | | **Inventory Replenishment** | Not enough data | Not enough data | | **Serial Number Tracking** | Not enough data | Not enough data | | **Customizable Templates** | Not enough data | Not enough data | | **Multi-Location** | Not enough data | Not enough data | | **Inventory Optimization** | Not enough data | Not enough data | | **Warehouse Management** | Not enough data | Not enough data | | **Summary Reports** | Not enough data | Not enough data | | **Sales Order Management** | Not enough data | Not enough data | | **Mobile Access** | Not enough data | Not enough data | | **Barcode Recognition** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Audit Management** | Not enough data | Not enough data | | **Cost Tracking** | Not enough data | Not enough data | | **Inventory Management** | Not enough data | Not enough data | | **Activity Tracking** | Not enough data | Not enough data | | **Order Management** | Not enough data | Not enough data | | **Status Tracking** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Customization** | Not enough data | Not enough data | | **Inventory Tracking** | Not enough data | Not enough data | | **Purchase Order Management** | Not enough data | Not enough data | | **Location Tracking** | Not enough data | Not enough data | | **Audit Trail** | Not enough data | Not enough data | ### Order Management | Product | Score | Reviews | |---|---|---| | **Fulcrum** | N/A | N/A | | **ShipHero** | N/A | N/A | #### Order Entry | Feature | Fulcrum | ShipHero | |---|---|---| | **Entry** | Not enough data | Not enough data | | **Register** | Not enough data | Not enough data | | **Notifications** | Not enough data | Not enough data | | **Order Entry** | Not enough data | Not enough data | | **Remote Order Entry** | Not enough data | Not enough data | #### Order Tracking | Feature | Fulcrum | ShipHero | |---|---|---| | **Shipping** | Not enough data | Not enough data | | **Tracking** | Not enough data | Not enough data | | **Backorder** | Not enough data | Not enough data | | **Discount Management** | Not enough data | Not enough data | | **Order Tracking** | Not enough data | Not enough data | | **Purchase Order Management** | Not enough data | Not enough data | #### Inventory Management | Feature | Fulcrum | ShipHero | |---|---|---| | **Stock Levels** | Not enough data | Not enough data | | **Flow Of Goods** | Not enough data | Not enough data | | **Reserving Goods** | Not enough data | Not enough data | #### Customer Management | Feature | Fulcrum | ShipHero | |---|---|---| | **Order Status** | Not enough data | Not enough data | | **Information Access** | Not enough data | Not enough data | | **Email Notifications** | Not enough data | Not enough data | | **Mobile Access** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Recurring Orders** | Not enough data | Not enough data | #### Subscription Management | Feature | Fulcrum | ShipHero | |---|---|---| | **Payment Data** | Not enough data | Not enough data | | **Payment Gateway** | Not enough data | Not enough data | | **Billing** | Not enough data | Not enough data | | **Automatic Payments** | Not enough data | Not enough data | | **Real-Time Data** | Not enough data | Not enough data | #### Agentic AI - Order Management | Feature | Fulcrum | ShipHero | |---|---|---| | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | #### Additional Functionality | Feature | Fulcrum | ShipHero | |---|---|---| | **Multi-Location** | Not enough data | Not enough data | | **Barcode/Ticket Scanning** | Not enough data | Not enough data | | **Customer Database** | Not enough data | Not enough data | | **Product Configurator** | Not enough data | Not enough data | | **Data Import/Export** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Inventory Auditing** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Quotes/Estimates** | Not enough data | Not enough data | | **Customer History** | Not enough data | Not enough data | | **Invoice Creation** | Not enough data | Not enough data | | **Order Fulfillment** | Not enough data | Not enough data | | **Client Portal** | Not enough data | Not enough data | | **Shipping Management** | Not enough data | Not enough data | | **Assignment Management** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Warehouse Management** | Not enough data | Not enough data | | **Multi-Channel Management** | Not enough data | Not enough data | | **Contact Database** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Billing & Invoicing** | Not enough data | Not enough data | | **eCommerce Management** | Not enough data | Not enough data | | **Delivery Management** | Not enough data | Not enough data | | **Real-Time Updates** | Not enough data | Not enough data | | **Returns Management** | Not enough data | Not enough data | | **Label Printing** | Not enough data | Not enough data | | **Reporting/Analytics** | Not enough data | Not enough data | | **Search/Filter** | Not enough data | Not enough data | | **Order Management** | Not enough data | Not enough data | | **Catalog Management** | Not enough data | Not enough data | | **Inventory Management** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | | **For eCommerce** | Not enough data | Not enough data | | **Backorder Management** | Not enough data | Not enough data | | **Supplier Management** | Not enough data | Not enough data | | **Batch Processing** | Not enough data | Not enough data | | **Order Routing** | Not enough data | Not enough data | | **Promotion Optimization** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Multi-Currency** | Not enough data | Not enough data | | **Shipping Labels** | Not enough data | Not enough data | | **Customer Management** | Not enough data | Not enough data | | **Order Processing** | Not enough data | Not enough data | | **Exchange Management** | Not enough data | Not enough data | | **Customizable Branding** | Not enough data | Not enough data | | **Special Order Management** | Not enough data | Not enough data | | **Forecasting** | Not enough data | Not enough data | | **Vendor Management** | Not enough data | Not enough data | ### Returns Management | Product | Score | Reviews | |---|---|---| | **Fulcrum** | N/A | N/A | | **ShipHero** | N/A | N/A | #### Integrations | Feature | Fulcrum | ShipHero | |---|---|---| | **E-Commerce** | Not enough data | Not enough data | | **WMS** | Not enough data | Not enough data | | **Accounting Integration** | Not enough data | Not enough data | | **OMS** | Not enough data | Not enough data | #### Tracking | Feature | Fulcrum | ShipHero | |---|---|---| | **Shipping** | Not enough data | Not enough data | | **Inventory** | Not enough data | Not enough data | | **Freight Shipping** | Not enough data | Not enough data | | **Air Shipping** | Not enough data | Not enough data | | **Ground Shipping** | Not enough data | Not enough data | #### Transactions | Feature | Fulcrum | ShipHero | |---|---|---| | **Exchange** | Not enough data | Not enough data | | **Approvals** | Not enough data | Not enough data | | **Refund** | Not enough data | Not enough data | | **Credit** | Not enough data | Not enough data | #### Additional Functionality | Feature | Fulcrum | ShipHero | |---|---|---| | **Driver Management** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Reporting/Analytics** | Not enough data | Not enough data | | **Resource Management** | Not enough data | Not enough data | | **Quality Control** | Not enough data | Not enough data | | **Warrant Tracking** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **Refund Management** | Not enough data | Not enough data | | **Order Tracking** | Not enough data | Not enough data | | **Vendor Management** | Not enough data | Not enough data | | **Inventory Management** | Not enough data | Not enough data | | **Traceability** | Not enough data | Not enough data | | **Barcoding/RFID** | Not enough data | Not enough data | | **Route Optimization** | Not enough data | Not enough data | | **Self Service Portal** | Not enough data | Not enough data | | **Customer Portal** | Not enough data | Not enough data | | **Payment Processing** | Not enough data | Not enough data | | **Shipping Management** | Not enough data | Not enough data | | **Repair Management** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Field Reporting** | Not enough data | Not enough data | | **Label Printing** | Not enough data | Not enough data | | **Supply Chain Management** | Not enough data | Not enough data | | **Warehouse Management** | Not enough data | Not enough data | | **Asset Tracking** | Not enough data | Not enough data | | **Refund Opportunity Identification** | Not enough data | Not enough data | ### Accounting & Finance | Product | Score | Reviews | |---|---|---| | **Fulcrum** | N/A | N/A | | **ShipHero** | N/A | N/A | #### Agentic AI - Accounting & Finance | Feature | Fulcrum | ShipHero | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | --- ## Categories **Shared Categories (3):** [Warehouse Management Software](https://www.g2.com/categories/warehouse-management), [3PL Software](https://www.g2.com/categories/3pl), [Shipping Software](https://www.g2.com/categories/shipping) **Unique to ShipHero (6):** [Order Management Software](https://www.g2.com/categories/order-management), [Inventory Control Software](https://www.g2.com/categories/inventory-control-software), [Returns Management Software](https://www.g2.com/categories/returns-management), [Picking Software](https://www.g2.com/categories/picking), [Multicarrier Parcel Management Solutions Software](https://www.g2.com/categories/multicarrier-parcel-management-solutions), [Barcode Software](https://www.g2.com/categories/barcode) --- ## Reviewer Demographics ### By Company Size | Segment | Fulcrum | ShipHero | |---|---|---| | **Small-Business** | 62.5% | 84.1% | | **Mid-Market** | 37.5% | 15.9% | | **Enterprise** | 0% | 0% | ### By Industry #### Fulcrum - **Warehousing:** 62.5% - **Logistics and Supply Chain:** 18.8% - **Utilities:** 6.3% - **Consumer Goods:** 6.3% - **Apparel & Fashion:** 6.3% #### ShipHero - **Logistics and Supply Chain:** 20.5% - **Warehousing:** 17.0% - **Consumer Goods:** 12.0% - **Retail:** 10.0% - **Apparel & Fashion:** 9.5% - **Health, Wellness and Fitness:** 5.5% - **Food & Beverages:** 3.5% - **Manufacturing:** 2.5% - **Cosmetics:** 2.5% - **Wholesale:** 1.5% - **Other:** 15.5% --- ## Alternatives ### Alternatives to Fulcrum - [ShipStation](https://www.g2.com/products/shipstation/reviews) — 4.3/5 stars (588 reviews) - [Cin7 Core](https://www.g2.com/products/cin7-core/reviews) — 4.2/5 stars (343 reviews) - [FarEye](https://www.g2.com/products/fareye/reviews) — 4.7/5 stars (324 reviews) - [AfterShip](https://www.g2.com/products/aftership/reviews) — 4.7/5 stars (311 reviews) - [Magaya Supply Chain](https://www.g2.com/products/magaya-supply-chain/reviews) — 4.4/5 stars (293 reviews) - [parcelLab](https://www.g2.com/products/parcellab/reviews) — 4.6/5 stars (279 reviews) - [Fishbowl Inventory](https://www.g2.com/products/fishbowl-inventory/reviews) — 4.0/5 stars (274 reviews) - [Kintone](https://www.g2.com/products/kintone/reviews) — 4.6/5 stars (268 reviews) - [Epicor Prophet 21](https://www.g2.com/products/epicor-prophet-21/reviews) — 4.0/5 stars (206 reviews) - [Freightview](https://www.g2.com/products/freightview/reviews) — 4.7/5 stars (195 reviews) ### Alternatives to ShipHero - [ShipBob](https://www.g2.com/products/shipbob/reviews) — 3.7/5 stars (122 reviews) - [ShipStation](https://www.g2.com/products/shipstation/reviews) — 4.3/5 stars (588 reviews) - [Cin7 Core](https://www.g2.com/products/cin7-core/reviews) — 4.2/5 stars (343 reviews) - [FarEye](https://www.g2.com/products/fareye/reviews) — 4.7/5 stars (324 reviews) - [Magaya Supply Chain](https://www.g2.com/products/magaya-supply-chain/reviews) — 4.4/5 stars (293 reviews) - [Xero](https://www.g2.com/products/xero/reviews) — 4.4/5 stars (1728 reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) — 4.0/5 stars (3868 reviews) - [Webgility](https://www.g2.com/products/webgility/reviews) — 4.6/5 stars (381 reviews) - [EZO](https://www.g2.com/products/ezo/reviews) — 4.4/5 stars (392 reviews) - [Flowspace](https://www.g2.com/products/flowspace/reviews) — 4.0/5 stars (53 reviews) --- ## Top Discussions ### Fulcrum No discussions available for this product. ### ShipHero - Title: [Is ShipHero a 3pl?](https://www.g2.com/discussions/is-shiphero-a-3pl) — 2 comments > **Top comment:** "ShipHero has 2 lines of business, one is a 3PL and one is software for warehouses." - Title: [How much does ShipHero cost?](https://www.g2.com/discussions/how-much-does-shiphero-cost) — 1 comment > **Top comment:** "The software starts at $1,995" - Title: [Is ShipHero a WMS?](https://www.g2.com/discussions/is-shiphero-a-wms) — 1 comment > **Top comment:** "Yes" - Title: [How do you handling inventory In and Out efficiently](https://www.g2.com/discussions/30463-how-do-you-handling-inventory-in-and-out-efficiently) — 1 comment, 1 upvote > **Top comment:** "Hello Umar, Thank you for reaching out. This is a big question! Many things. Feel free to email hello@shiphero.com and our team will..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/shopping-cart-fulfillment-fulcrum-vs-shiphero)