# Shopify, Zoey vs Miva Comparison

| | Shopify | Zoey | Miva | 
|---|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.5 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 5,103 | 47 | 190 | 
| **Largest Market Segment** | Small-Business (79.9% of reviews) | Small-Business (79.5% of reviews) | Small-Business (85.4% of reviews) | 
| **Entry Level Price** | $29/ per month | Contact Us | Contact Us | 

---
## Top Pros & Cons

### Shopify

Pros:
- Ease of Use (273 reviews)
- Easy Integration (101 reviews)

Cons:
- Expensive (153 reviews)
- Limited Customization (95 reviews)

### Zoey

Pros:
- Customer Support (9 reviews)
- Ease of Use (8 reviews)

Cons:
- Poor Customer Support (3 reviews)
- Expensive (2 reviews)

### Miva

Pros:
- B2B (1 reviews)
- Customer Support (1 reviews)

Cons:
- Difficult Modifications (1 reviews)
- Inefficient Search (1 reviews)

---
## Ratings Comparison
| Rating | Shopify | Zoey | Miva | 
|---|---|---|---|
  | **Meets Requirements** | 8.8 (4283 reviews) | 8.9 (38 reviews) | 8.8 (168 reviews) | 
  | **Ease of Use** | 8.9 (4309 reviews) | 8.8 (38 reviews) | 8.2 (168 reviews) | 
  | **Ease of Setup** | 8.8 (2596 reviews) | 8.3 (35 reviews) | 7.9 (123 reviews) | 
  | **Ease of Admin** | 8.9 (2317 reviews) | 8.9 (30 reviews) | 8.6 (128 reviews) | 
  | **Quality of Support** | 8.4 (4021 reviews) | 9.2 (38 reviews) | 9.1 (168 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.8 (2275 reviews) | 9.6 (30 reviews) | 8.9 (127 reviews) | 
  | **Product Direction (% positive)** | 8.8 (4157 reviews) | 9.0 (35 reviews) | 8.2 (168 reviews) | 

---
## Pricing

### Shopify

#### Entry-Level Pricing

Plan:  Basic

Price: $29 / per month


[Browse all 3 editions](https://www.g2.com/products/shopify/pricing)

#### Free Trial

No

### Zoey

#### Entry-Level Pricing

Plan: Advanced

Price: Contact Us

Description: Our complete set of features for running a B2B or wholesale eCommerce site.

Key Features:
- Our complete feature set included
- Pricing quoted based on usage
- Access to Zoey Web, Zoey App and Zoey Admin

[Learn more about Zoey](https://www.g2.com/products/zoey/reviews)

#### Free Trial

No

### Miva

#### Entry-Level Pricing

Plan: Pricing

Price: Contact Us

Description: With Miva’s hybrid SaaS system, overhead costs are less than Open Source / On-Premise competitors and Time to Go Live is faster. You’ll get a return on your investment faster, too. Miva came out on top in The Spring 2018 G2 Crowd Results Survey, with an Estimated ROI of 7.3 months compared to an average of 11.1 months. Best of all, Miva’s system will scale seamlessly as your business grows.

Key Features:
- B2B, B2C, or B2B / B2C: Expand sales channels with customer group logins 
- Personalized Shopping: Add configurators, visualizers, kits and more
- Product Discovery: Enhanced search capabilities including ‘Make, Model, Year’ lookup 

[Learn more about Miva](https://www.g2.com/products/miva/reviews)

#### Free Trial

No

---
## Features Comparison By Category

### E-Commerce Platforms

| Product | Score | Reviews |
|---|---|---|
| **Shopify** | 8.4/10 | 3909 |
| **Zoey** | 8.1/10 | 33 |
| **Miva** | 8.3/10 | 153 |

#### Headless Commerce

| Feature | Shopify | Zoey | Miva | 
|---|---|---|---|
| **Decoupling** | 8.2 (456 reviews) | Feature Not Available | 7.8 (6 reviews) | 
| **REST APIs** | 8.4 (472 reviews) | 8.1 (17 reviews) | 8.3 (9 reviews) | 
| **Data Orchestration** | 8.3 (491 reviews) | Feature Not Available | 8.5 (11 reviews) | 
| **Customization** | 8.3 (584 reviews) | Feature Not Available | 9.1 (11 reviews) | 
| **Extensibility** | 8.5 (534 reviews) | 8.2 (18 reviews) | 8.2 (11 reviews) | 

#### Generative AI

| Feature | Shopify | Zoey | Miva | 
|---|---|---|---|
| **AI Text Generation** | 8.0 (235 reviews) | 5.6 (8 reviews) | Not enough data | 
| **AI Text Summarization** | 7.9 (229 reviews) | 5.6 (8 reviews) | Not enough data | 

#### Agentic AI - E-Commerce Platforms

| Feature | Shopify | Zoey | Miva | 
|---|---|---|---|
| **Autonomous Task Execution** | 7.8 (81 reviews) | 5.0 (7 reviews) | Not enough data | 
| **Cross-system Integration** | 8.0 (81 reviews) | 6.2 (7 reviews) | Not enough data | 
| **Adaptive Learning** | 7.9 (78 reviews) | 5.0 (7 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.8 (78 reviews) | 4.8 (7 reviews) | Not enough data | 
| **Proactive Assistance** | 7.8 (78 reviews) | 4.8 (7 reviews) | Not enough data | 
| **Decision Making** | 8.0 (79 reviews) | 5.5 (7 reviews) | Not enough data | 

#### Merchandising/Marketing

| Feature | Shopify | Zoey | Miva | 
|---|---|---|---|
| **Storefront Design Tools** | 8.6 (3490 reviews) | 8.7 (29 reviews) | 8.3 (131 reviews) | 
| **Product Visualization** | 8.6 (3493 reviews) | 8.5 (27 reviews) | 8.5 (135 reviews) | 
| **Recommendations / Personalization** | 8.3 (3413 reviews) | 8.9 (26 reviews) | 8.1 (120 reviews) | 
| **Promotions and Discounts** | 8.3 (3378 reviews) | 8.5 (27 reviews) | 8.4 (126 reviews) | 
| **Shopping Cart Abandonment** | 8.4 (3199 reviews) | 8.5 (24 reviews) | 7.1 (95 reviews) | 
| **Product Reviews** | 8.4 (3136 reviews) | 8.3 (22 reviews) | 6.9 (91 reviews) | 
| **SEO** | 8.2 (3114 reviews) | 8.0 (23 reviews) | 8.1 (124 reviews) | 

#### Product Catalog

| Feature | Shopify | Zoey | Miva | 
|---|---|---|---|
| **Content Management** | 8.6 (3406 reviews) | 8.9 (29 reviews) | 9.0 (139 reviews) | 
| **Product Configuration** | 8.5 (3328 reviews) | 9.1 (29 reviews) | 8.8 (133 reviews) | 
| **Product Search and Filtering** | 8.5 (3377 reviews) | 8.8 (28 reviews) | 8.1 (134 reviews) | 
| **Intangible Products** | 8.4 (2740 reviews) | 8.8 (23 reviews) | 8.3 (68 reviews) | 

#### Order Process

| Feature | Shopify | Zoey | Miva | 
|---|---|---|---|
| **Checkout Process** | 8.8 (3483 reviews) | 9.0 (28 reviews) | 8.6 (141 reviews) | 
| **Shipping Options** | 8.6 (3392 reviews) | 9.2 (26 reviews) | 8.7 (136 reviews) | 
| **Tax Display and Processing** | 8.6 (3330 reviews) | 9.1 (25 reviews) | 8.8 (128 reviews) | 
| **Payment Processing** | 8.9 (3459 reviews) | 8.9 (24 reviews) | 9.2 (135 reviews) | 
| **Order Management** | 8.8 (3435 reviews) | 9.0 (29 reviews) | 8.8 (125 reviews) | 
| **Returns / Refunds** | 8.5 (3128 reviews) | 8.4 (22 reviews) | 8.4 (94 reviews) | 
| **Inventory Management** | 8.6 (3222 reviews) | 9.1 (25 reviews) | 8.1 (86 reviews) | 
| **Multi-Channel Fulfillment** | 8.5 (2805 reviews) | 8.7 (20 reviews) | 7.8 (56 reviews) | 

#### Multi-Channel Support

| Feature | Shopify | Zoey | Miva | 
|---|---|---|---|
| **Omnichannel** | 8.5 (3005 reviews) | 8.3 (20 reviews) | 8.5 (88 reviews) | 
| **Mobile** | 8.8 (3228 reviews) | 8.3 (26 reviews) | 8.5 (116 reviews) | 
| **Social Commerce** | 8.7 (3027 reviews) | 8.2 (17 reviews) | 7.7 (76 reviews) | 
| **Customer Service** | 8.5 (3151 reviews) | 8.7 (22 reviews) | 8.4 (97 reviews) | 
| **Store Locator** | 8.3 (2447 reviews) | 8.5 (18 reviews) | 7.6 (50 reviews) | 
| **3rd-Party Store Integration** | 8.4 (2507 reviews) | 7.8 (19 reviews) | 8.0 (66 reviews) | 
| **B2B** | 8.2 (2327 reviews) | 9.4 (26 reviews) | 7.8 (68 reviews) | 

#### Platform

| Feature | Shopify | Zoey | Miva | 
|---|---|---|---|
| **APIs** | 8.3 (2531 reviews) | 8.5 (21 reviews) | 8.4 (96 reviews) | 
| **Customization** | 8.4 (3257 reviews) | 8.8 (28 reviews) | 8.8 (132 reviews) | 
| **Integrations to Add-on Tools** | 8.6 (3127 reviews) | 8.3 (23 reviews) | 8.5 (121 reviews) | 
| **User Management** | 8.7 (3179 reviews) | 9.1 (28 reviews) | 8.8 (130 reviews) | 
| **Reporting / Analytics** | 8.5 (3237 reviews) | 8.0 (22 reviews) | 7.5 (117 reviews) | 
| **Security** | 8.9 (3196 reviews) | 8.7 (23 reviews) | 9.2 (137 reviews) | 
| **Multi-Site Management** | 8.4 (2493 reviews) | Feature Not Available | 8.2 (16 reviews) | 
| **Admin Access Rights** | 8.8 (3103 reviews) | 8.7 (23 reviews) | 9.0 (130 reviews) | 
| **Test-to-Product Migration** | 8.4 (2579 reviews) | Feature Not Available | 8.4 (103 reviews) | 
| **Internationalization** | 8.5 (2557 reviews) | 8.9 (17 reviews) | 7.5 (68 reviews) | 
| **Cross Browser Support** | 8.7 (2907 reviews) | 9.0 (22 reviews) | 8.8 (123 reviews) | 
| **Performance and Reliability** | 8.8 (3233 reviews) | 9.6 (24 reviews) | 9.4 (137 reviews) | 

### Merchant of Record

| Product | Score | Reviews |
|---|---|---|
| **Shopify** | 8.4/10 | 31 |
| **Zoey** | N/A | N/A |
| **Miva** | N/A | N/A |

#### Payment processing - Merchant of Record

| Feature | Shopify | Zoey | Miva | 
|---|---|---|---|
| **Automation** | 8.6 (29 reviews) | Not enough data | Not enough data | 
| **Cross Border
** | 8.5 (28 reviews) | Not enough data | Not enough data | 
| **Payment Options** | 8.5 (28 reviews) | Not enough data | Not enough data | 
| **Multi-Currency** | 8.1 (28 reviews) | Not enough data | Not enough data | 
| **Reconciliation** | 8.3 (27 reviews) | Not enough data | Not enough data | 
| **Chargeback** | 7.9 (28 reviews) | Not enough data | Not enough data | 

#### Tax management - Merchant of Record

| Feature | Shopify | Zoey | Miva | 
|---|---|---|---|
| **Automated tax calculation** | 8.4 (26 reviews) | Not enough data | Not enough data | 
| **Standard compliance** | 8.4 (26 reviews) | Not enough data | Not enough data | 
| **Tax reporting** | 8.2 (26 reviews) | Not enough data | Not enough data | 

#### Security and Compliance - Merchant of Record

| Feature | Shopify | Zoey | Miva | 
|---|---|---|---|
| **AML-KYC** | 8.3 (26 reviews) | Not enough data | Not enough data | 
| **Secure SLC** | 8.5 (26 reviews) | Not enough data | Not enough data | 
| **PCI-DSS** | 8.7 (26 reviews) | Not enough data | Not enough data | 
| **Encryption and tokenization** | 8.5 (26 reviews) | Not enough data | Not enough data | 

#### Administration - Merchant of Record

| Feature | Shopify | Zoey | Miva | 
|---|---|---|---|
| **E-commerce Integration** | 8.3 (29 reviews) | Not enough data | Not enough data | 
| **Reporting & Analytics** | 8.4 (27 reviews) | Not enough data | Not enough data | 
| **Customer support** | 8.4 (27 reviews) | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [E-Commerce Platforms](https://www.g2.com/categories/e-commerce-platforms)

**Unique to Shopify (1):** [Merchant of Record Software](https://www.g2.com/categories/merchant-of-record)




---
## Reviewer Demographics

### By Company Size

| Segment | Shopify | Zoey | Miva | 
|---|---|---|---|
| **Small-Business** | 79.9% | 79.5% | 85.4% | 
| **Mid-Market** | 15.3% | 15.9% | 11.1% | 
| **Enterprise** | 4.8% | 4.5% | 3.5% | 

### By Industry

#### Shopify

- **Retail:** 26.1%
- **Apparel & Fashion:** 8.9%
- **Marketing and Advertising:** 7.4%
- **Consumer Goods:** 5.4%
- **Information Technology and Services:** 3.7%
- **Internet:** 3.2%
- **Computer Software:** 2.6%
- **Health, Wellness and Fitness:** 2.5%
- **Food & Beverages:** 2.2%
- **Design:** 1.9%
- **Other:** 36.0%

#### Zoey

- **Wholesale:** 20.9%
- **Retail:** 9.3%
- **Consumer Goods:** 9.3%
- **Sporting Goods:** 4.7%
- **Apparel & Fashion:** 4.7%
- **Mechanical or Industrial Engineering:** 4.7%
- **Health, Wellness and Fitness:** 4.7%
- **Food & Beverages:** 4.7%
- **Accounting:** 2.3%
- **Alternative Medicine:** 2.3%
- **Other:** 32.6%

#### Miva

- **Retail:** 16.2%
- **Automotive:** 7.3%
- **Wholesale:** 7.3%
- **Internet:** 6.1%
- **Apparel & Fashion:** 3.9%
- **Consumer Goods:** 3.9%
- **Marketing and Advertising:** 3.9%
- **Information Technology and Services:** 3.4%
- **Sporting Goods:** 2.8%
- **Arts and Crafts:** 2.8%
- **Other:** 42.5%

---
## Alternatives

### Alternatives to Shopify

- [2Checkout Monetization Platform](https://www.g2.com/products/2checkout-monetization-platform/reviews) — 3.9/5 stars (195 reviews)
- [FastSpring](https://www.g2.com/products/fastspring/reviews) — 4.5/5 stars (187 reviews)
- [Cleverbridge](https://www.g2.com/products/cleverbridge/reviews) — 4.4/5 stars (59 reviews)
- [NetSuite](https://www.g2.com/products/netsuite/reviews) — 4.1/5 stars (4775 reviews)
- [Wix](https://www.g2.com/products/wix/reviews) — 4.2/5 stars (1875 reviews)
- [WooCommerce](https://www.g2.com/products/woocommerce/reviews) — 4.4/5 stars (1275 reviews)
- [Adobe Commerce (formerly Magento Commerce)](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews) — 4.0/5 stars (602 reviews)
- [BigCommerce](https://www.g2.com/products/bigcommerce/reviews) — 4.2/5 stars (580 reviews)
- [Salesforce B2C Commerce](https://www.g2.com/products/salesforce-b2c-commerce/reviews) — 4.3/5 stars (581 reviews)
- [Ecwid](https://www.g2.com/products/ecwid/reviews) — 4.7/5 stars (405 reviews)

### Alternatives to Zoey

- [BigCommerce](https://www.g2.com/products/bigcommerce/reviews) — 4.2/5 stars (580 reviews)
- [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews) — 4.4/5 stars (867 reviews)
- [WooCommerce](https://www.g2.com/products/woocommerce/reviews) — 4.4/5 stars (1275 reviews)
- [Ecwid](https://www.g2.com/products/ecwid/reviews) — 4.7/5 stars (405 reviews)
- [Adobe Commerce (formerly Magento Commerce)](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews) — 4.0/5 stars (602 reviews)
- [NetSuite](https://www.g2.com/products/netsuite/reviews) — 4.1/5 stars (4775 reviews)
- [Wix](https://www.g2.com/products/wix/reviews) — 4.2/5 stars (1875 reviews)
- [Salesforce B2C Commerce](https://www.g2.com/products/salesforce-b2c-commerce/reviews) — 4.3/5 stars (581 reviews)
- [Square Online (formerly Weebly)](https://www.g2.com/products/square-online-formerly-weebly/reviews) — 4.2/5 stars (482 reviews)
- [SAP Commerce Cloud](https://www.g2.com/products/sap-commerce-cloud/reviews) — 4.3/5 stars (331 reviews)

### Alternatives to Miva

- [WooCommerce](https://www.g2.com/products/woocommerce/reviews) — 4.4/5 stars (1275 reviews)
- [BigCommerce](https://www.g2.com/products/bigcommerce/reviews) — 4.2/5 stars (580 reviews)
- [Salesforce B2C Commerce](https://www.g2.com/products/salesforce-b2c-commerce/reviews) — 4.3/5 stars (581 reviews)
- [SAP Commerce Cloud](https://www.g2.com/products/sap-commerce-cloud/reviews) — 4.3/5 stars (331 reviews)
- [Magento Open Source](https://www.g2.com/products/magento-open-source/reviews) — 4.0/5 stars (267 reviews)
- [2Checkout Monetization Platform](https://www.g2.com/products/2checkout-monetization-platform/reviews) — 3.9/5 stars (195 reviews)
- [Oracle Commerce](https://www.g2.com/products/oracle-commerce/reviews) — 4.0/5 stars (188 reviews)
- [HCL Commerce](https://www.g2.com/products/hcl-commerce/reviews) — 4.0/5 stars (182 reviews)
- [Volusion](https://www.g2.com/products/volusion/reviews) — 3.2/5 stars (68 reviews)
- [Cleverbridge](https://www.g2.com/products/cleverbridge/reviews) — 4.4/5 stars (59 reviews)

---
## Top Discussions

### Shopify

- Title: [What is Shopify used for?](https://www.g2.com/discussions/what-is-shopify-used-for) — 6 comments, 5 upvotes
  > **Top comment:** "CMS to manage store content, build custom landing pages, and run marketing campaigns."
- Title: [What are the features of Shopify?](https://www.g2.com/discussions/what-are-the-features-of-shopify) — 5 comments, 1 upvote
  > **Top comment:** "Shuffle-style music"
- Title: [How are entrepreneurs leveraging Shopify to build and grow their online retail businesses?](https://www.g2.com/discussions/how-are-entrepreneurs-leveraging-shopify-to-build-and-grow-their-online-retail-businesses) — 4 comments, 4 upvotes
  > **Top comment:** "Shopify is the backbone of any business selling products online. It has also been expanding native features, requiring less and less widgets/apps, as well as..."
- Title: [What does the basic Shopify plan include?](https://www.g2.com/discussions/what-does-the-basic-shopify-plan-include) — 3 comments
  > **Top comment:** "According to me, In Shopify basic plan you can customize your store and for that you get layouts. You can create blogs to rank for Seo. Even you can use ..."
- Title: [What software does Shopify use?](https://www.g2.com/discussions/what-software-does-shopify-use) — 3 comments
  > **Top comment:** "Shopify is the software. It is accessed via the web. "

### Zoey

- Title: [What is Zoey used for?](https://www.g2.com/discussions/what-is-zoey-used-for) — 1 comment *(includes official response)*
  > **Top comment:** "Zoey is a Complete Solution for B2B Sales, Ecommerce & Business Automation, trusted by Wholesalers, Dealers, Brands, Franchises & Companies that want to grow..."

### Miva

- Title: [What is Miva?](https://www.g2.com/discussions/44167-what-is-miva) — 2 comments, 1 upvote
  > **Top comment:** "MIva is an eccomerce shopping cart SAAS (software as a service) platform. They host your store as well. 
They are more expensive and inferior in features to..."
- Title: [What is Miva?](https://www.g2.com/discussions/44162-what-is-miva) — 2 comments, 1 upvote
  > **Top comment:** "MIVA used to be good. They had Taylor Swift at one point. They also had Linentablecloth.com, but LTC left for Shopify because of cost and features. MIVA is..."
- Title: [How can I deal with MAP and MRP restrictions required by some of our vendors?](https://www.g2.com/discussions/24946-how-can-i-deal-with-map-and-mrp-restrictions-required-by-some-of-our-vendors) — 2 comments, 1 upvote
  > **Top comment:** "Comment deleted by user."
- Title: [What if I go over my allotted bandwidth or space?](https://www.g2.com/discussions/bandwidth-e0bb94f6-1eda-4853-9be9-bf6c30c0a61e) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "If you go over your allotted space, we do have minor overage charges of $2 per GB of transfer, and $2 per 100MB of storage."
- Title: [Is support included in every plan?](https://www.g2.com/discussions/support-2c5cc815-fc49-4795-bd6e-7ab2dc4ea89d) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Yes! Our in-house support team located in San Diego, California, is here to help you 7 days a week."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/shopify-vs-zoey-vs-miva)