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Compare Shopify and Zepo 
Featured Products
At a Glance
Market Segments
Small-Business (80.1% of reviews)
Small-Business (50.0% of reviews)
Entry-Level Pricing
$29/ per month
No pricing available
Shopify
Star Rating
(4,911)4.4 out of 5
Market Segments
Small-Business (80.1% of reviews)
Pros & Cons
Entry-Level Pricing
$29/ per month
Browse all 3 pricing plansZepo
Star Rating
(14)4.5 out of 5
Market Segments
Small-Business (50.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about ZepoSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Shopify excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Zepo. Users appreciate the platform's ease of use and intuitive navigation, making it a popular choice for small businesses looking to set up their online stores quickly.
- Users say that Shopify's implementation process is straightforward, with many highlighting the quick setup and the availability of both free and paid templates. This ease of onboarding is a major advantage for those new to e-commerce, as noted by users who found it simple to take orders and set up payment gateways.
- According to verified reviews, Zepo offers a unique proposition with its customization options and dedicated support from a team of consultants. Users have praised the platform for its ability to help maintain an online store effectively, likening it to managing a physical store.
- Reviewers mention that while Zepo has a strong focus on features like internet promotion and messaging services, it struggles with the same level of user engagement and satisfaction as Shopify, which has a much larger volume of recent reviews indicating a more active user base.
- Users highlight that Shopify provides robust customer support, often describing it as "amazing and quick." This level of support is crucial for small businesses that may need assistance during their e-commerce journey, contrasting with Zepo's more limited feedback in this area.
- G2 reviewers note that while Zepo scores well in specific features like payment processing and customer service, Shopify's overall performance and user satisfaction metrics are more favorable, making it a more reliable choice for businesses looking for a comprehensive e-commerce solution.
Pricing
Free Trial
Shopify
No trial information availableZepo
No trial information availableRatings
Meets Requirements
8.8
4,141
9.0
12
Ease of Use
8.9
4,166
9.0
12
Ease of Setup
8.8
2,455
Not enough data
Ease of Admin
8.9
2,291
Not enough data
Quality of Support
8.4
3,881
8.5
12
Has the product been a good partner in doing business?
8.8
2,248
Not enough data
Product Direction (% positive)
8.8
4,031
10.0
11
Features by Category
Headless Commerce
8.2
452
9.0
5
8.4
468
8.7
5
8.3
487
9.0
5
8.3
577
8.3
5
8.5
530
9.3
5
Generative AI
7.9
228
Not enough data
7.9
226
Not enough data
Agentic AI - E-Commerce Platforms
7.9
78
Not enough data
8.1
78
Not enough data
8.0
76
Not enough data
7.8
76
Not enough data
7.8
76
Not enough data
8.0
77
Not enough data
Merchandising/Marketing
8.6
3437
9.3
9
8.6
3474
8.5
9
8.3
3402
8.8
8
8.3
3361
8.5
8
8.4
3181
9.4
9
8.4
3116
8.9
9
8.2
3092
8.7
9
Product Catalog
8.6
3376
8.9
9
8.5
3317
8.5
8
8.5
3363
9.1
9
8.4
2729
9.3
9
Order Process
8.8
3451
8.7
9
8.6
3363
8.9
9
8.6
3319
8.5
9
8.9
3408
9.7
10
8.8
3397
8.8
10
8.5
3113
8.8
8
8.6
3190
9.0
8
8.5
2800
9.3
9
Multi-Channel Support
8.5
2989
8.9
9
8.8
3214
8.5
9
8.7
3015
9.2
8
8.5
3118
9.4
9
8.3
2442
9.2
8
8.4
2500
9.0
8
8.2
2315
9.4
9
Platform
8.3
2517
9.2
8
8.4
3188
8.5
9
8.6
3042
8.3
9
8.7
3168
9.3
9
8.5
3207
9.4
9
8.9
3173
9.3
9
8.4
2487
9.4
9
8.8
3094
9.1
9
8.4
2576
8.5
8
8.5
2543
7.9
8
8.7
2902
8.8
8
8.9
3196
9.4
9
Payment processing - Merchant of Record
8.6
29
Not enough data
8.5
28
Not enough data
8.5
28
Not enough data
8.1
28
Not enough data
8.3
27
Not enough data
7.9
28
Not enough data
Tax management - Merchant of Record
8.4
26
Not enough data
8.4
26
Not enough data
8.2
26
Not enough data
Security and Compliance - Merchant of Record
8.3
26
Not enough data
8.5
26
Not enough data
8.7
26
Not enough data
8.5
26
Not enough data
Administration - Merchant of Record
8.3
29
Not enough data
8.4
27
Not enough data
8.4
27
Not enough data
Reviews
Reviewers' Company Size
Shopify
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zepo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
26.2%
Apparel & Fashion
8.9%
Marketing and Advertising
7.5%
Consumer Goods
5.4%
Information Technology and Services
3.5%
Other
48.6%
Translation and Localization
7.1%
Retail
7.1%
Paper & Forest Products
7.1%
Oil & Energy
7.1%
Logistics and Supply Chain
7.1%
Other
64.3%
Alternatives
Discussions
What is Shopify used for?
6 Comments
PP
Shopify is an Ecommerce CMS platform where we can setup the store and sell our products.Read more
What are the features of Shopify?
5 Comments
MM
In word you can say shopify is your own "shop"Read more
How can I change my store name in Shopify?
3 Comments
CH
Yes, you can change your stores name as long as you are not paying back a cash advance given by Shopify. If you’re currently in repayment you can’t change...Read more
Zepo has no discussions with answers
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