# Shopify, Yotpo vs Miva Comparison

| | Shopify | Yotpo | Miva | 
|---|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.3 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 5,109 | 265 | 190 | 
| **Largest Market Segment** | Small-Business (79.9% of reviews) | Small-Business (74.5% of reviews) | Small-Business (85.4% of reviews) | 
| **Entry Level Price** | $29/ per month | Free Forever | Contact Us | 

---
## Top Pros & Cons

### Shopify

Pros:
- Ease of Use (273 reviews)
- Easy Integration (101 reviews)

Cons:
- Expensive (153 reviews)
- Limited Customization (95 reviews)

### Yotpo

Pros:
- Ease of Use (22 reviews)
- Customer Support (21 reviews)

Cons:
- Expensive (11 reviews)
- Missing Features (8 reviews)

### Miva

Pros:
- B2B (1 reviews)
- Customer Support (1 reviews)

Cons:
- Difficult Modifications (1 reviews)
- Inefficient Search (1 reviews)

---
## Ratings Comparison
| Rating | Shopify | Yotpo | Miva | 
|---|---|---|---|
  | **Meets Requirements** | 8.8 (4288 reviews) | 8.6 (213 reviews) | 8.8 (168 reviews) | 
  | **Ease of Use** | 8.9 (4316 reviews) | 8.5 (215 reviews) | 8.2 (168 reviews) | 
  | **Ease of Setup** | 8.8 (2603 reviews) | 8.1 (147 reviews) | 7.9 (123 reviews) | 
  | **Ease of Admin** | 8.9 (2317 reviews) | 8.2 (130 reviews) | 8.6 (128 reviews) | 
  | **Quality of Support** | 8.4 (4026 reviews) | 8.8 (205 reviews) | 9.1 (168 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.8 (2275 reviews) | 8.5 (127 reviews) | 8.9 (127 reviews) | 
  | **Product Direction (% positive)** | 8.8 (4162 reviews) | 8.2 (199 reviews) | 8.2 (168 reviews) | 

---
## Pricing

### Shopify

#### Entry-Level Pricing

Plan:  Basic

Price: $29 / per month


[Browse all 3 editions](https://www.g2.com/products/shopify/pricing)

#### Free Trial

No

### Yotpo

#### Entry-Level Pricing

Plan: Free

Price: Free Forever

Description: Up to 50 monthly orders, 
Review Request Emails, 
On-site Widgets, 
Moderation & Commenting, 
Social Push & SEO Page, 
And more.


[Browse all 3 editions](https://www.g2.com/products/yotpo/pricing)

#### Free Trial

Yes

### Miva

#### Entry-Level Pricing

Plan: Pricing

Price: Contact Us

Description: With Miva’s hybrid SaaS system, overhead costs are less than Open Source / On-Premise competitors and Time to Go Live is faster. You’ll get a return on your investment faster, too. Miva came out on top in The Spring 2018 G2 Crowd Results Survey, with an Estimated ROI of 7.3 months compared to an average of 11.1 months. Best of all, Miva’s system will scale seamlessly as your business grows.

Key Features:
- B2B, B2C, or B2B / B2C: Expand sales channels with customer group logins 
- Personalized Shopping: Add configurators, visualizers, kits and more
- Product Discovery: Enhanced search capabilities including ‘Make, Model, Year’ lookup 

[Learn more about Miva](https://www.g2.com/products/miva/reviews)

#### Free Trial

No

---
## Features Comparison By Category

### Review Management

| Product | Score | Reviews |
|---|---|---|
| **Shopify** | N/A | N/A |
| **Yotpo** | 7.6/10 | 72 |
| **Miva** | N/A | N/A |

#### Collection

| Feature | Shopify | Yotpo | Miva | 
|---|---|---|---|
| **Authentification** | Not enough data | 7.8 (44 reviews) ✓ Verified | Not enough data | 
| **Review Forms** | Not enough data | 8.1 (60 reviews) ✓ Verified | Not enough data | 
| **Personalization** | Not enough data | 7.6 (57 reviews) ✓ Verified | Not enough data | 
| **Engagement** | Not enough data | 7.9 (53 reviews) ✓ Verified | Not enough data | 
| **Community Q&A** | Not enough data | 8.0 (48 reviews) ✓ Verified | Not enough data | 

#### Agentic AI - Review Management

| Feature | Shopify | Yotpo | Miva | 
|---|---|---|---|
| **Adaptive Learning** | Not enough data | 6.7 (6 reviews) | Not enough data | 
| **Natural Language Interaction** | Not enough data | 6.1 (6 reviews) | Not enough data | 

#### Moderation

| Feature | Shopify | Yotpo | Miva | 
|---|---|---|---|
| **Reviewer Validation** | Not enough data | 8.2 (61 reviews) ✓ Verified | Not enough data | 
| **Response Types** | Not enough data | 7.9 (55 reviews) ✓ Verified | Not enough data | 
| **Legal Agreements** | Not enough data | 7.7 (43 reviews) ✓ Verified | Not enough data | 

#### Use Cases

| Feature | Shopify | Yotpo | Miva | 
|---|---|---|---|
| **E-commerce** | Not enough data | 8.5 (62 reviews) ✓ Verified | Not enough data | 
| **Retail** | Not enough data | 7.7 (43 reviews) ✓ Verified | Not enough data | 
| **Customer Service** | Not enough data | 8.2 (53 reviews) ✓ Verified | Not enough data | 

#### Administration

| Feature | Shopify | Yotpo | Miva | 
|---|---|---|---|
| **Incentives** | Not enough data | 7.5 (52 reviews) ✓ Verified | Not enough data | 
| **Syndication** | Not enough data | 7.5 (40 reviews) ✓ Verified | Not enough data | 
| **Insights** | Not enough data | 8.0 (51 reviews) ✓ Verified | Not enough data | 
| **Content** | Not enough data | 8.1 (51 reviews) ✓ Verified | Not enough data | 
| **Sampling** | Not enough data | 7.5 (34 reviews) ✓ Verified | Not enough data | 

#### Display Options

| Feature | Shopify | Yotpo | Miva | 
|---|---|---|---|
| **Badges** | Not enough data | 7.5 (40 reviews) ✓ Verified | Not enough data | 
| **Widgets** | Not enough data | 7.8 (56 reviews) ✓ Verified | Not enough data | 
| **Integration & APIs** | Not enough data | 7.5 (58 reviews) ✓ Verified | Not enough data | 
| **Marketing** | Not enough data | 7.5 (50 reviews) ✓ Verified | Not enough data | 

#### Generative AI

| Feature | Shopify | Yotpo | Miva | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | 6.2 (13 reviews) | Not enough data | 

### Loyalty Management

| Product | Score | Reviews |
|---|---|---|
| **Shopify** | N/A | N/A |
| **Yotpo** | 6.9/10 | 43 |
| **Miva** | N/A | N/A |

#### Loyalty Experience

| Feature | Shopify | Yotpo | Miva | 
|---|---|---|---|
| **Loyalty Engine** | Not enough data | 8.3 (40 reviews) | Not enough data | 
| **Rewards** | Not enough data | 8.3 (39 reviews) | Not enough data | 
| **Membership** | Not enough data | 7.3 (30 reviews) | Not enough data | 
| **Personalization** | Not enough data | 8.0 (33 reviews) | Not enough data | 
| **Gamification** | Not enough data | 7.0 (22 reviews) | Not enough data | 
| **Loyalty Cards** | Not enough data | 7.6 (27 reviews) | Not enough data | 

#### Loyalty Platform

| Feature | Shopify | Yotpo | Miva | 
|---|---|---|---|
| **Communication Tools** | Not enough data | 7.8 (31 reviews) | Not enough data | 
| **Customer Relationship Management (CRM)** | Not enough data | 7.9 (27 reviews) | Not enough data | 
| **Loyalty Analytics** | Not enough data | 7.8 (32 reviews) | Not enough data | 
| **Localization** | Not enough data | 7.2 (23 reviews) | Not enough data | 
| **Integrations** | Not enough data | 7.5 (33 reviews) | Not enough data | 

#### Agentic AI - Loyalty Management

| Feature | Shopify | Yotpo | Miva | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 4.0 (7 reviews) | Not enough data | 
| **Cross-system Integration** | Not enough data | 5.2 (7 reviews) | Not enough data | 
| **Adaptive Learning** | Not enough data | 5.0 (7 reviews) | Not enough data | 
| **Proactive Assistance** | Not enough data | 4.0 (7 reviews) | Not enough data | 

### E-Commerce Platforms

| Product | Score | Reviews |
|---|---|---|
| **Shopify** | 8.4/10 | 3917 |
| **Yotpo** | N/A | N/A |
| **Miva** | 8.3/10 | 153 |

#### Headless Commerce

| Feature | Shopify | Yotpo | Miva | 
|---|---|---|---|
| **Decoupling** | 8.2 (456 reviews) | Not enough data | 7.8 (6 reviews) | 
| **REST APIs** | 8.4 (472 reviews) | Not enough data | 8.3 (9 reviews) | 
| **Data Orchestration** | 8.3 (491 reviews) | Not enough data | 8.5 (11 reviews) | 
| **Customization** | 8.3 (584 reviews) | Not enough data | 9.1 (11 reviews) | 
| **Extensibility** | 8.5 (534 reviews) | Not enough data | 8.2 (11 reviews) | 

#### Generative AI

| Feature | Shopify | Yotpo | Miva | 
|---|---|---|---|
| **AI Text Generation** | 8.0 (235 reviews) | Not enough data | Not enough data | 
| **AI Text Summarization** | 7.9 (229 reviews) | Not enough data | Not enough data | 

#### Agentic AI - E-Commerce Platforms

| Feature | Shopify | Yotpo | Miva | 
|---|---|---|---|
| **Autonomous Task Execution** | 7.8 (81 reviews) | Not enough data | Not enough data | 
| **Cross-system Integration** | 8.0 (81 reviews) | Not enough data | Not enough data | 
| **Adaptive Learning** | 7.9 (78 reviews) | Not enough data | Not enough data | 
| **Natural Language Interaction** | 7.8 (78 reviews) | Not enough data | Not enough data | 
| **Proactive Assistance** | 7.8 (78 reviews) | Not enough data | Not enough data | 
| **Decision Making** | 8.0 (79 reviews) | Not enough data | Not enough data | 

#### Merchandising/Marketing

| Feature | Shopify | Yotpo | Miva | 
|---|---|---|---|
| **Storefront Design Tools** | 8.6 (3495 reviews) | Not enough data | 8.3 (131 reviews) | 
| **Product Visualization** | 8.6 (3493 reviews) | Not enough data | 8.5 (135 reviews) | 
| **Recommendations / Personalization** | 8.3 (3414 reviews) | Not enough data | 8.1 (120 reviews) | 
| **Promotions and Discounts** | 8.3 (3380 reviews) | Not enough data | 8.4 (126 reviews) | 
| **Shopping Cart Abandonment** | 8.4 (3199 reviews) | Not enough data | 7.1 (95 reviews) | 
| **Product Reviews** | 8.4 (3136 reviews) | Not enough data | 6.9 (91 reviews) | 
| **SEO** | 8.2 (3114 reviews) | Not enough data | 8.1 (124 reviews) | 

#### Product Catalog

| Feature | Shopify | Yotpo | Miva | 
|---|---|---|---|
| **Content Management** | 8.6 (3408 reviews) | Not enough data | 9.0 (139 reviews) | 
| **Product Configuration** | 8.5 (3328 reviews) | Not enough data | 8.8 (133 reviews) | 
| **Product Search and Filtering** | 8.5 (3377 reviews) | Not enough data | 8.1 (134 reviews) | 
| **Intangible Products** | 8.4 (2740 reviews) | Not enough data | 8.3 (68 reviews) | 

#### Order Process

| Feature | Shopify | Yotpo | Miva | 
|---|---|---|---|
| **Checkout Process** | 8.8 (3483 reviews) | Not enough data | 8.6 (141 reviews) | 
| **Shipping Options** | 8.6 (3393 reviews) | Not enough data | 8.7 (136 reviews) | 
| **Tax Display and Processing** | 8.6 (3330 reviews) | Not enough data | 8.8 (128 reviews) | 
| **Payment Processing** | 8.9 (3462 reviews) | Not enough data | 9.2 (135 reviews) | 
| **Order Management** | 8.8 (3436 reviews) | Not enough data | 8.8 (125 reviews) | 
| **Returns / Refunds** | 8.5 (3128 reviews) | Not enough data | 8.4 (94 reviews) | 
| **Inventory Management** | 8.6 (3224 reviews) | Not enough data | 8.1 (86 reviews) | 
| **Multi-Channel Fulfillment** | 8.5 (2805 reviews) | Not enough data | 7.8 (56 reviews) | 

#### Multi-Channel Support

| Feature | Shopify | Yotpo | Miva | 
|---|---|---|---|
| **Omnichannel** | 8.5 (3006 reviews) | Not enough data | 8.5 (88 reviews) | 
| **Mobile** | 8.8 (3228 reviews) | Not enough data | 8.5 (116 reviews) | 
| **Social Commerce** | 8.7 (3027 reviews) | Not enough data | 7.7 (76 reviews) | 
| **Customer Service** | 8.5 (3153 reviews) | Not enough data | 8.4 (97 reviews) | 
| **Store Locator** | 8.3 (2447 reviews) | Not enough data | 7.6 (50 reviews) | 
| **3rd-Party Store Integration** | 8.4 (2507 reviews) | Not enough data | 8.0 (66 reviews) | 
| **B2B** | 8.2 (2327 reviews) | Not enough data | 7.8 (68 reviews) | 

#### Platform

| Feature | Shopify | Yotpo | Miva | 
|---|---|---|---|
| **APIs** | 8.3 (2531 reviews) | Not enough data | 8.4 (96 reviews) | 
| **Customization** | 8.4 (3261 reviews) | Not enough data | 8.8 (132 reviews) | 
| **Integrations to Add-on Tools** | 8.6 (3129 reviews) | Not enough data | 8.5 (121 reviews) | 
| **User Management** | 8.7 (3179 reviews) | Not enough data | 8.8 (130 reviews) | 
| **Reporting / Analytics** | 8.5 (3241 reviews) | Not enough data | 7.5 (117 reviews) | 
| **Security** | 8.9 (3197 reviews) | Not enough data | 9.2 (137 reviews) | 
| **Multi-Site Management** | 8.4 (2493 reviews) | Not enough data | 8.2 (16 reviews) | 
| **Admin Access Rights** | 8.8 (3103 reviews) | Not enough data | 9.0 (130 reviews) | 
| **Test-to-Product Migration** | 8.4 (2579 reviews) | Not enough data | 8.4 (103 reviews) | 
| **Internationalization** | 8.5 (2557 reviews) | Not enough data | 7.5 (68 reviews) | 
| **Cross Browser Support** | 8.7 (2907 reviews) | Not enough data | 8.8 (123 reviews) | 
| **Performance and Reliability** | 8.8 (3235 reviews) | Not enough data | 9.4 (137 reviews) | 

### User-Generated Content

| Product | Score | Reviews |
|---|---|---|
| **Shopify** | N/A | N/A |
| **Yotpo** | 7.5/10 | 5 |
| **Miva** | N/A | N/A |

#### Visual UGC

| Feature | Shopify | Yotpo | Miva | 
|---|---|---|---|
| **Campaign Customization** | Not enough data | 7.7 (5 reviews) | Not enough data | 
| **Widget Customization** | Not enough data | 6.7 (5 reviews) | Not enough data | 
| **Widget** | Not enough data | 7.7 (5 reviews) | Not enough data | 
| **Media Library** | Not enough data | 7.0 (5 reviews) | Not enough data | 

#### Integrations

| Feature | Shopify | Yotpo | Miva | 
|---|---|---|---|
| **Social Media** | Not enough data | 7.3 (5 reviews) | Not enough data | 
| **Content Creation** | Not enough data | 7.7 (5 reviews) | Not enough data | 
| **Marketing Automation** | Not enough data | 8.0 (5 reviews) | Not enough data | 
| **Rights Management** | Not enough data | 7.7 (5 reviews) | Not enough data | 

#### Support

| Feature | Shopify | Yotpo | Miva | 
|---|---|---|---|
| **Onboarding** | Not enough data | Not enough data | Not enough data | 
| **24/7 Client Support** | Not enough data | Not enough data | Not enough data | 

#### Performance

| Feature | Shopify | Yotpo | Miva | 
|---|---|---|---|
| **UGC Analytics** | Not enough data | Not enough data | Not enough data | 
| **Lazy-Loading** | Not enough data | Not enough data | Not enough data | 

### Merchant of Record

| Product | Score | Reviews |
|---|---|---|
| **Shopify** | 8.4/10 | 31 |
| **Yotpo** | N/A | N/A |
| **Miva** | N/A | N/A |

#### Payment processing - Merchant of Record

| Feature | Shopify | Yotpo | Miva | 
|---|---|---|---|
| **Automation** | 8.6 (29 reviews) | Not enough data | Not enough data | 
| **Cross Border
** | 8.5 (28 reviews) | Not enough data | Not enough data | 
| **Payment Options** | 8.5 (28 reviews) | Not enough data | Not enough data | 
| **Multi-Currency** | 8.1 (28 reviews) | Not enough data | Not enough data | 
| **Reconciliation** | 8.3 (27 reviews) | Not enough data | Not enough data | 
| **Chargeback** | 7.9 (28 reviews) | Not enough data | Not enough data | 

#### Tax management - Merchant of Record

| Feature | Shopify | Yotpo | Miva | 
|---|---|---|---|
| **Automated tax calculation** | 8.4 (26 reviews) | Not enough data | Not enough data | 
| **Standard compliance** | 8.4 (26 reviews) | Not enough data | Not enough data | 
| **Tax reporting** | 8.2 (26 reviews) | Not enough data | Not enough data | 

#### Security and Compliance - Merchant of Record

| Feature | Shopify | Yotpo | Miva | 
|---|---|---|---|
| **AML-KYC** | 8.3 (26 reviews) | Not enough data | Not enough data | 
| **Secure SLC** | 8.5 (26 reviews) | Not enough data | Not enough data | 
| **PCI-DSS** | 8.7 (26 reviews) | Not enough data | Not enough data | 
| **Encryption and tokenization** | 8.5 (26 reviews) | Not enough data | Not enough data | 

#### Administration - Merchant of Record

| Feature | Shopify | Yotpo | Miva | 
|---|---|---|---|
| **E-commerce Integration** | 8.3 (29 reviews) | Not enough data | Not enough data | 
| **Reporting & Analytics** | 8.4 (27 reviews) | Not enough data | Not enough data | 
| **Customer support** | 8.4 (27 reviews) | Not enough data | Not enough data | 

### Customer Advocacy

| Product | Score | Reviews |
|---|---|---|
| **Shopify** | N/A | N/A |
| **Yotpo** | N/A | N/A |
| **Miva** | N/A | N/A |

#### Agentic AI - Customer Advocacy

| Feature | Shopify | Yotpo | Miva | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 

### Online Reputation Management

| Product | Score | Reviews |
|---|---|---|
| **Shopify** | N/A | N/A |
| **Yotpo** | 8.1/10 | 57 |
| **Miva** | N/A | N/A |

#### Consumer Intelligence

| Feature | Shopify | Yotpo | Miva | 
|---|---|---|---|
| **Customer Feedback** | Not enough data | 9.1 (48 reviews) ✓ Verified | Not enough data | 
| **Competitive Intelligence** | Not enough data | Feature Not Available | Not enough data | 
| **Sentiment Analysis** | Not enough data | 8.6 (38 reviews) ✓ Verified | Not enough data | 

#### Reporting

| Feature | Shopify | Yotpo | Miva | 
|---|---|---|---|
| **Revenue Reporting** | Not enough data | 8.1 (18 reviews) | Not enough data | 
| **Corporate Reporting** | Not enough data | 8.0 (36 reviews) ✓ Verified | Not enough data | 
| **Dashboard** | Not enough data | 8.5 (52 reviews) ✓ Verified | Not enough data | 

#### Media Monitoring

| Feature | Shopify | Yotpo | Miva | 
|---|---|---|---|
| **Social Networks Monitoring** | Not enough data | 7.1 (15 reviews) | Not enough data | 
| **Social Media Management** | Not enough data | 7.9 (34 reviews) ✓ Verified | Not enough data | 
| **Digital Media Monitoring** | Not enough data | 8.2 (28 reviews) | Not enough data | 

#### In-House Management

| Feature | Shopify | Yotpo | Miva | 
|---|---|---|---|
| **Employee Performance** | Not enough data | Feature Not Available | Not enough data | 
| **Team Workflow** | Not enough data | 7.7 (15 reviews) | Not enough data | 

#### Generative AI

| Feature | Shopify | Yotpo | Miva | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - Online Reputation Management

| Feature | Shopify | Yotpo | Miva | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### Brand Advocacy

| Product | Score | Reviews |
|---|---|---|
| **Shopify** | N/A | N/A |
| **Yotpo** | N/A | N/A |
| **Miva** | N/A | N/A |

#### Discovery

| Feature | Shopify | Yotpo | Miva | 
|---|---|---|---|
| **Referral Program** | Not enough data | Not enough data | Not enough data | 
| **Incentives** | Not enough data | Not enough data | Not enough data | 
| **3rd-Party Trends** | Not enough data | Not enough data | Not enough data | 

#### Insight

| Feature | Shopify | Yotpo | Miva | 
|---|---|---|---|
| **Monitoring** | Not enough data | Not enough data | Not enough data | 
| **Adoption Insight** | Not enough data | Not enough data | Not enough data | 
| **Engagement Analysis** | Not enough data | Not enough data | Not enough data | 

#### Mobile

| Feature | Shopify | Yotpo | Miva | 
|---|---|---|---|
| **Mobile Optimization** | Not enough data | Not enough data | Not enough data | 

#### Platform

| Feature | Shopify | Yotpo | Miva | 
|---|---|---|---|
| **Multichannel Sharing** | Not enough data | Not enough data | Not enough data | 
| **Forum** | Not enough data | Not enough data | Not enough data | 
| **Integration** | Not enough data | Not enough data | Not enough data | 
| **Content Distribution** | Not enough data | Not enough data | Not enough data | 

---
## Categories

**Unique to Shopify (2):** [E-Commerce Platforms](https://www.g2.com/categories/e-commerce-platforms), [Merchant of Record Software](https://www.g2.com/categories/merchant-of-record)

**Unique to Yotpo (5):** [Customer Advocacy Software](https://www.g2.com/categories/customer-advocacy), [User-Generated Content Platforms](https://www.g2.com/categories/user-generated-content-platforms), [Loyalty Management Software](https://www.g2.com/categories/loyalty-management), [Online Reputation Management Software](https://www.g2.com/categories/online-reputation-management), [Review Management Software](https://www.g2.com/categories/review-management-software)

**Unique to Miva (1):** [E-Commerce Platforms](https://www.g2.com/categories/e-commerce-platforms)


---
## Reviewer Demographics

### By Company Size

| Segment | Shopify | Yotpo | Miva | 
|---|---|---|---|
| **Small-Business** | 79.9% | 74.5% | 85.4% | 
| **Mid-Market** | 15.3% | 23.5% | 11.1% | 
| **Enterprise** | 4.8% | 2.0% | 3.5% | 

### By Industry

#### Shopify

- **Retail:** 26.1%
- **Apparel & Fashion:** 8.9%
- **Marketing and Advertising:** 7.4%
- **Consumer Goods:** 5.4%
- **Information Technology and Services:** 3.7%
- **Internet:** 3.2%
- **Computer Software:** 2.6%
- **Health, Wellness and Fitness:** 2.5%
- **Food & Beverages:** 2.2%
- **Design:** 1.9%
- **Other:** 36.0%

#### Yotpo

- **Retail:** 20.4%
- **Apparel & Fashion:** 12.4%
- **Consumer Goods:** 12.0%
- **Health, Wellness and Fitness:** 7.2%
- **Food & Beverages:** 5.6%
- **Cosmetics:** 4.8%
- **Consumer Electronics:** 4.8%
- **Internet:** 2.8%
- **Luxury Goods & Jewelry:** 2.8%
- **Automotive:** 2.4%
- **Other:** 24.8%

#### Miva

- **Retail:** 16.2%
- **Automotive:** 7.3%
- **Wholesale:** 7.3%
- **Internet:** 6.1%
- **Apparel & Fashion:** 3.9%
- **Consumer Goods:** 3.9%
- **Marketing and Advertising:** 3.9%
- **Information Technology and Services:** 3.4%
- **Sporting Goods:** 2.8%
- **Arts and Crafts:** 2.8%
- **Other:** 42.5%

---
## Alternatives

### Alternatives to Shopify

- [2Checkout Monetization Platform](https://www.g2.com/products/2checkout-monetization-platform/reviews) — 3.9/5 stars (195 reviews)
- [FastSpring](https://www.g2.com/products/fastspring/reviews) — 4.5/5 stars (187 reviews)
- [Cleverbridge](https://www.g2.com/products/cleverbridge/reviews) — 4.4/5 stars (59 reviews)
- [NetSuite](https://www.g2.com/products/netsuite/reviews) — 4.1/5 stars (4796 reviews)
- [Wix](https://www.g2.com/products/wix/reviews) — 4.2/5 stars (1879 reviews)
- [WooCommerce](https://www.g2.com/products/woocommerce/reviews) — 4.4/5 stars (1276 reviews)
- [Adobe Commerce (formerly Magento Commerce)](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews) — 4.0/5 stars (607 reviews)
- [Salesforce B2C Commerce](https://www.g2.com/products/salesforce-b2c-commerce/reviews) — 4.3/5 stars (594 reviews)
- [BigCommerce](https://www.g2.com/products/bigcommerce/reviews) — 4.2/5 stars (580 reviews)
- [Ecwid](https://www.g2.com/products/ecwid/reviews) — 4.7/5 stars (405 reviews)

### Alternatives to Yotpo

- [Bazaarvoice](https://www.g2.com/products/bazaarvoice/reviews) — 4.2/5 stars (809 reviews)
- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4070 reviews)
- [Reviews.io](https://www.g2.com/products/reviews-io/reviews) — 4.8/5 stars (645 reviews)
- [LoyaltyLion](https://www.g2.com/products/loyaltylion/reviews) — 4.6/5 stars (594 reviews)
- [Smile.io](https://www.g2.com/products/smile-io/reviews) — 4.6/5 stars (440 reviews)
- [Okendo](https://www.g2.com/products/okendo/reviews) — 4.6/5 stars (372 reviews)
- [Trustpilot](https://www.g2.com/products/trustpilot/reviews) — 3.4/5 stars (258 reviews)
- [Shopper Approved](https://www.g2.com/products/shopper-approved/reviews) — 4.7/5 stars (235 reviews)
- [PowerReviews](https://www.g2.com/products/powerreviews/reviews) — 4.4/5 stars (196 reviews)
- [Feefo](https://www.g2.com/products/feefo/reviews) — 4.6/5 stars (131 reviews)

### Alternatives to Miva

- [WooCommerce](https://www.g2.com/products/woocommerce/reviews) — 4.4/5 stars (1276 reviews)
- [Salesforce B2C Commerce](https://www.g2.com/products/salesforce-b2c-commerce/reviews) — 4.3/5 stars (594 reviews)
- [BigCommerce](https://www.g2.com/products/bigcommerce/reviews) — 4.2/5 stars (580 reviews)
- [SAP Commerce Cloud](https://www.g2.com/products/sap-commerce-cloud/reviews) — 4.3/5 stars (331 reviews)
- [Magento Open Source](https://www.g2.com/products/magento-open-source/reviews) — 4.0/5 stars (268 reviews)
- [2Checkout Monetization Platform](https://www.g2.com/products/2checkout-monetization-platform/reviews) — 3.9/5 stars (195 reviews)
- [Oracle Commerce](https://www.g2.com/products/oracle-commerce/reviews) — 4.0/5 stars (188 reviews)
- [HCL Commerce](https://www.g2.com/products/hcl-commerce/reviews) — 4.0/5 stars (182 reviews)
- [Volusion](https://www.g2.com/products/volusion/reviews) — 3.2/5 stars (68 reviews)
- [Cleverbridge](https://www.g2.com/products/cleverbridge/reviews) — 4.4/5 stars (59 reviews)

---
## Top Discussions

### Shopify

- Title: [What is Shopify used for?](https://www.g2.com/discussions/what-is-shopify-used-for) — 6 comments, 5 upvotes
  > **Top comment:** "CMS to manage store content, build custom landing pages, and run marketing campaigns."
- Title: [What are the features of Shopify?](https://www.g2.com/discussions/what-are-the-features-of-shopify) — 5 comments, 1 upvote
  > **Top comment:** "Shuffle-style music"
- Title: [How are entrepreneurs leveraging Shopify to build and grow their online retail businesses?](https://www.g2.com/discussions/how-are-entrepreneurs-leveraging-shopify-to-build-and-grow-their-online-retail-businesses) — 4 comments, 4 upvotes
  > **Top comment:** "Shopify is the backbone of any business selling products online. It has also been expanding native features, requiring less and less widgets/apps, as well as..."
- Title: [What does the basic Shopify plan include?](https://www.g2.com/discussions/what-does-the-basic-shopify-plan-include) — 3 comments
  > **Top comment:** "According to me, In Shopify basic plan you can customize your store and for that you get layouts. You can create blogs to rank for Seo. Even you can use ..."
- Title: [What software does Shopify use?](https://www.g2.com/discussions/what-software-does-shopify-use) — 3 comments
  > **Top comment:** "Shopify is the software. It is accessed via the web. "

### Yotpo

- Title: [What is Yotpo used for?](https://www.g2.com/discussions/what-is-yotpo-used-for) — 1 comment
  > **Top comment:** "Yotpo is a customer engagement and retention platform that helps e-commerce brands build trust, increase conversions, and grow customer lifetime value. It..."

### Miva

- Title: [What is Miva?](https://www.g2.com/discussions/44167-what-is-miva) — 2 comments, 1 upvote
  > **Top comment:** "MIva is an eccomerce shopping cart SAAS (software as a service) platform. They host your store as well. 
They are more expensive and inferior in features to..."
- Title: [What is Miva?](https://www.g2.com/discussions/44162-what-is-miva) — 2 comments, 1 upvote
  > **Top comment:** "MIVA used to be good. They had Taylor Swift at one point. They also had Linentablecloth.com, but LTC left for Shopify because of cost and features. MIVA is..."
- Title: [How can I deal with MAP and MRP restrictions required by some of our vendors?](https://www.g2.com/discussions/24946-how-can-i-deal-with-map-and-mrp-restrictions-required-by-some-of-our-vendors) — 2 comments, 1 upvote
  > **Top comment:** "Comment deleted by user."
- Title: [What if I go over my allotted bandwidth or space?](https://www.g2.com/discussions/bandwidth-e0bb94f6-1eda-4853-9be9-bf6c30c0a61e) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "If you go over your allotted space, we do have minor overage charges of $2 per GB of transfer, and $2 per 100MB of storage."
- Title: [Is support included in every plan?](https://www.g2.com/discussions/support-2c5cc815-fc49-4795-bd6e-7ab2dc4ea89d) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Yes! Our in-house support team located in San Diego, California, is here to help you 7 days a week."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/shopify-vs-yotpo-vs-miva)