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Compare Shopify and VTEX Commerce Platform 
Featured Products
At a Glance
Market Segments
Small-Business (80.1% of reviews)
Small-Business (44.4% of reviews)
Entry-Level Pricing
$29/ per month
No pricing available
Shopify
Star Rating
(4,905)4.4 out of 5
Market Segments
Small-Business (80.1% of reviews)
Pros & Cons
Entry-Level Pricing
$29/ per month
Browse all 3 pricing plansVTEX Commerce Platform
Star Rating
(35)4.5 out of 5
Market Segments
Small-Business (44.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about VTEX Commerce PlatformSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Shopify excels in overall user satisfaction, boasting a significantly higher G2 Score compared to VTEX. Users appreciate the platform's ease of use and quick customer support, making it a preferred choice for small businesses looking to set up their online stores efficiently.
- Users say that Shopify's setup process is straightforward, with many highlighting how easy it is to take orders and integrate payment gateways. This is particularly beneficial for new entrepreneurs, as one user noted, "The initial setup was very easy, which was great."
- Reviewers mention that while VTEX offers a well-segmented platform that caters to various needs, it lacks the extensive user feedback and recent reviews that Shopify enjoys. Users have noted that VTEX provides comprehensive reports and a quick response time, which aids in daily operations.
- According to verified reviews, Shopify shines in its template options, allowing users to create visually appealing storefronts easily. One user expressed appreciation for the free and paid templates, stating they make it simple to design a professional-looking site.
- G2 reviewers highlight that while both platforms offer solid customer service, Shopify's support is often described as amazing and quick, which can be crucial for businesses needing immediate assistance. In contrast, VTEX users have noted that while support is good, it may not be as responsive as Shopify's.
- Users report that Shopify's extensive library of integrations and add-ons enhances its functionality, making it easier for businesses to customize their online presence. In comparison, while VTEX also allows for customization, some users feel it may not be as intuitive as Shopify's offerings.
Pricing
Entry-Level Pricing
VTEX Commerce Platform
No pricing availableFree Trial
Shopify
No trial information availableVTEX Commerce Platform
No trial information availableRatings
Meets Requirements
8.8
4,135
8.6
25
Ease of Use
8.9
4,160
8.2
25
Ease of Setup
8.8
2,450
8.1
22
Ease of Admin
8.9
2,288
8.2
18
Quality of Support
8.4
3,875
8.1
24
Has the product been a good partner in doing business?
8.8
2,245
8.7
17
Product Direction (% positive)
8.8
4,025
9.5
23
Features by Category
Headless Commerce
8.2
451
7.9
7
8.4
467
7.9
8
8.3
486
7.7
8
8.3
575
7.9
8
8.5
528
8.1
8
Generative AI
7.9
226
Not enough data
7.9
224
Not enough data
Agentic AI - E-Commerce Platforms
7.9
76
Not enough data
8.1
76
Not enough data
8.0
74
Not enough data
7.9
74
Not enough data
7.9
74
Not enough data
8.0
75
Not enough data
Merchandising/Marketing
8.6
3435
8.6
21
8.6
3473
8.3
21
8.3
3401
9.2
20
8.3
3360
8.2
21
8.4
3180
7.6
21
8.4
3115
7.8
20
8.2
3091
8.2
21
Product Catalog
8.6
3374
8.3
21
8.5
3316
8.5
21
8.5
3362
8.0
21
8.4
2728
8.4
16
Order Process
8.8
3450
8.6
21
8.6
3362
8.3
21
8.6
3318
7.8
20
8.9
3407
8.7
21
8.8
3396
8.9
21
8.5
3112
7.7
20
8.6
3188
8.5
20
8.5
2799
8.8
19
Multi-Channel Support
8.5
2986
8.6
19
8.8
3212
8.1
20
8.7
3014
8.7
17
8.5
3116
8.9
18
8.3
2441
8.3
16
8.4
2499
8.6
17
8.2
2314
8.2
18
Platform
8.3
2516
8.4
21
8.4
3186
7.9
21
8.6
3040
8.3
20
8.7
3166
8.7
21
8.5
3204
7.9
20
8.9
3171
8.8
20
8.4
2485
8.3
19
8.8
3092
8.5
20
8.4
2575
8.0
19
8.5
2542
8.0
20
8.7
2901
7.9
21
8.9
3195
8.6
21
Payment processing - Merchant of Record
8.6
28
Not enough data
8.6
27
Not enough data
8.6
27
Not enough data
8.2
27
Not enough data
8.3
26
Not enough data
8.0
27
Not enough data
Tax management - Merchant of Record
8.3
25
Not enough data
8.4
25
Not enough data
8.3
25
Not enough data
Security and Compliance - Merchant of Record
8.4
25
Not enough data
8.6
25
Not enough data
8.8
25
Not enough data
8.7
25
Not enough data
Administration - Merchant of Record
8.3
27
Not enough data
8.5
26
Not enough data
8.5
26
Not enough data
Categories
Categories
Shared Categories
Shopify and VTEX Commerce Platform are categorized as E-Commerce Platforms
Unique Categories
Shopify is categorized as Merchant of Record
VTEX Commerce Platform has no unique categories
Reviews
Reviewers' Company Size
Shopify
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
VTEX Commerce Platform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
26.2%
Apparel & Fashion
8.9%
Marketing and Advertising
7.4%
Consumer Goods
5.4%
Information Technology and Services
3.5%
Other
48.6%
Retail
14.8%
Marketing and Advertising
11.1%
Cosmetics
7.4%
Telecommunications
3.7%
Supermarkets
3.7%
Other
59.3%
Alternatives
Discussions
What are the features of Shopify?
5 Comments
MM
In word you can say shopify is your own "shop"Read more
What is Shopify used for?
5 Comments
PP
Shopify is an Ecommerce CMS platform where we can setup the store and sell our products.Read more
How can I change my store name in Shopify?
3 Comments
CH
Yes, you can change your stores name as long as you are not paying back a cash advance given by Shopify. If you’re currently in repayment you can’t change...Read more
VTEX Commerce Platform has no discussions with answers
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