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Compare Shopify and SmartStore 
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At a Glance
Market Segments
Small-Business (80.2% of reviews)
Small-Business (50.0% of reviews)
Entry-Level Pricing
$29/ per month
€0.00 1 Unlimited number of stores, users, products. Everything should run on one instance. With One-Time Purchase
Shopify
Star Rating
(4,859)4.4 out of 5
Market Segments
Small-Business (80.2% of reviews)
Pros & Cons
Entry-Level Pricing
$29/ per month
Browse all 3 pricing plansSmartStore
Star Rating
(14)4.7 out of 5
Market Segments
Small-Business (50.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
€0.00 1 Unlimited number of stores, users, products. Everything should run on one instance. With One-Time Purchase
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Shopify excels in its "Ease of Use" with a score of 8.9, making it a preferred choice for small businesses looking for a straightforward setup. In contrast, SmartStore, while still user-friendly, has a slightly lower score of 9.2, indicating that it may require a bit more effort to navigate.
- Reviewers mention that Shopify's "Payment Processing" feature is robust, scoring 8.9, which includes a variety of payment options and seamless integration. SmartStore, however, received a lower score of 7.3, suggesting that users may face challenges with payment options and processing efficiency.
- G2 users highlight Shopify's strong "Customer Support" with a score of 9.0, indicating that users feel well-supported when issues arise. SmartStore, while still providing decent support, scored 8.0, which may leave some users wanting more responsive assistance.
- Users on G2 report that Shopify's "Storefront Design Tools" are highly effective, scoring 8.6, allowing for extensive customization and appealing designs. SmartStore, on the other hand, scored 7.7, suggesting that its design tools may not be as versatile or user-friendly.
- Reviewers say that Shopify's "Product Catalog" management is superior, with a score of 8.5, making it easier for users to manage their inventory and product listings. SmartStore's score of 7.7 indicates that users may find it less intuitive for catalog management.
- Users report that Shopify's "Internationalization" features are well-developed, scoring 8.5, which is crucial for businesses looking to expand globally. SmartStore's lower score of 7.3 suggests that it may not offer the same level of support for international sales and operations.
Pricing
Entry-Level Pricing
SmartStore
Community Edition
€0.00
1 Unlimited number of stores, users, products. Everything should run on one instance. With One-Time Purchase
A compelling foundation for your e-commerce activities
- Open Source + Responsive Theme (Flex) + Unlimited products + 100% legally secure + SEO-optimized + Rule Builder + Multishop + Multilanguage
- In addition, you can purchase all Smartstore plugins
Free Trial
Shopify
No trial information availableSmartStore
Free Trial is available
Ratings
Meets Requirements
8.8
4,113
8.9
6
Ease of Use
8.9
4,138
9.2
6
Ease of Setup
8.8
2,429
Not enough data
Ease of Admin
8.9
2,278
Not enough data
Quality of Support
8.4
3,855
8.6
6
Has the product been a good partner in doing business?
8.8
2,235
Not enough data
Product Direction (% positive)
8.8
4,004
10.0
5
Features by Category
Headless Commerce
8.2
449
7.3
5
8.4
464
8.0
5
8.3
484
Not enough data
8.3
573
Not enough data
8.5
526
Not enough data
Generative AI
8.0
224
Not enough data
7.9
223
Not enough data
Agentic AI - E-Commerce Platforms
8.0
74
Not enough data
8.2
74
Not enough data
8.1
73
Not enough data
8.0
73
Not enough data
8.0
73
Not enough data
8.1
74
Not enough data
Merchandising/Marketing
8.6
3421
7.7
5
8.6
3469
7.7
5
8.3
3396
8.0
5
8.3
3352
7.3
5
8.4
3177
7.7
5
8.4
3112
Not enough data
8.2
3088
Not enough data
Product Catalog
8.6
3364
7.7
5
8.5
3312
Not enough data
8.5
3358
Not enough data
8.4
2726
8.0
5
Order Process
8.8
3442
Not enough data
8.6
3359
Not enough data
8.6
3316
Not enough data
8.9
3400
7.3
5
8.8
3390
8.0
5
8.5
3109
8.7
5
8.6
3181
7.3
5
8.5
2797
7.7
5
Multi-Channel Support
8.5
2983
8.3
5
8.8
3208
8.0
5
8.7
3012
7.7
5
8.5
3112
8.0
5
8.3
2439
Not enough data
8.4
2496
Not enough data
8.2
2309
Not enough data
Platform
8.3
2511
Not enough data
8.4
3178
Not enough data
8.6
3030
Not enough data
8.7
3163
Not enough data
8.5
3199
8.0
5
8.9
3166
8.0
5
8.4
2483
Not enough data
8.8
3089
Not enough data
8.4
2573
Not enough data
8.5
2539
7.3
5
8.7
2898
7.7
5
8.9
3188
8.3
5
Payment processing - Merchant of Record
8.6
28
Not enough data
8.6
27
Not enough data
8.6
27
Not enough data
8.5
26
Not enough data
8.3
26
Not enough data
8.0
27
Not enough data
Tax management - Merchant of Record
8.3
25
Not enough data
8.4
25
Not enough data
8.3
25
Not enough data
Security and Compliance - Merchant of Record
8.4
25
Not enough data
8.6
25
Not enough data
8.8
25
Not enough data
8.7
25
Not enough data
Administration - Merchant of Record
8.4
26
Not enough data
8.5
26
Not enough data
8.5
26
Not enough data
Reviews
Reviewers' Company Size
Shopify
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SmartStore
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
26.2%
Apparel & Fashion
8.9%
Marketing and Advertising
7.5%
Consumer Goods
5.4%
Information Technology and Services
3.4%
Other
48.6%
Information Technology and Services
16.7%
Food & Beverages
16.7%
Consumer Goods
16.7%
Business Supplies and Equipment
16.7%
Transportation/Trucking/Railroad
8.3%
Other
25.0%
Alternatives
Discussions
What are the features of Shopify?
5 Comments
MM
In word you can say shopify is your own "shop"Read more
What is Shopify used for?
5 Comments
PP
Shopify is an Ecommerce CMS platform where we can setup the store and sell our products.Read more
How can I change my store name in Shopify?
3 Comments
CH
Yes, you can change your stores name as long as you are not paying back a cash advance given by Shopify. If you’re currently in repayment you can’t change...Read more
SmartStore has no discussions with answers
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