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Compare Shopify, SAP Hybris Commerce, and Salesforce B2C Commerce

Pricing

 
Basic
$29
/ per month
 
Professional
$79
/ per month
 
unlimited
$179
/ per month
 
Free Trial Unavailable
Free Trial Unavailable
Free Trial Unavailable
Shopify
Basic
$29/ per month
Professional
$79/ per month
unlimited
$179/ per month
Free Trial Unavailable
SAP Hybris Commerce
Free Trial Unavailable
Salesforce B2C Commerce
Free Trial Unavailable

Ratings

Meets Requirements
Meets Requirements
8.6
8.0
8.5
Ease of Use
Ease of Use
8.8
7.1
8.0
Ease of Setup
Ease of Setup
8.6
7.3
7.1
Ease of Admin
Ease of Admin
8.7
7.5
7.8
Quality of Support
Quality of Support
8.5
7.6
8.3
Ease of Doing Business With
Ease of Doing Business With
8.8
7.9
8.3
Product Direction (% positive)
Product Direction (% positive)
8.5
8.5
8.0
Meets Requirements
Shopify
8.6
SAP Hybris Commerce
8.0
Salesforce B2C Commerce
8.5
Ease of Use
Shopify
8.8
SAP Hybris Commerce
7.1
Salesforce B2C Commerce
8.0
Ease of Setup
Shopify
8.6
SAP Hybris Commerce
7.3
Salesforce B2C Commerce
7.1
Ease of Admin
Shopify
8.7
SAP Hybris Commerce
7.5
Salesforce B2C Commerce
7.8
Quality of Support
Shopify
8.5
SAP Hybris Commerce
7.6
Salesforce B2C Commerce
8.3
Ease of Doing Business With
Shopify
8.8
SAP Hybris Commerce
7.9
Salesforce B2C Commerce
8.3
Product Direction (% positive)
Shopify
8.5
SAP Hybris Commerce
8.5
Salesforce B2C Commerce
8.0

Features

Merchandising/Marketing
Promotions and Discounts
Shopify
8.1
SAP Hybris Commerce
7.5
Salesforce B2C Commerce
7.9
Recommendations / Personalization
Shopify
8.1
SAP Hybris Commerce
7.0
Salesforce B2C Commerce
7.8
Product Visualization
Shopify
8.6
SAP Hybris Commerce
7.6
Salesforce B2C Commerce
6.9
Storefront Design Tools
Shopify
8.4
SAP Hybris Commerce
7.1
Salesforce B2C Commerce
8.0
SEO
Shopify
8.0
SAP Hybris Commerce
7.7
Salesforce B2C Commerce
7.4
Product Reviews
Shopify
8.2
SAP Hybris Commerce
6.9
Salesforce B2C Commerce
7.4
Abandoned Cart Tools
Shopify
8.1
SAP Hybris Commerce
6.9
Salesforce B2C Commerce
6.9
Product Catalog
Intangible Products
Shopify
8.2
SAP Hybris Commerce
7.5
Salesforce B2C Commerce
7.9
Product Search and Filtering
Shopify
8.3
SAP Hybris Commerce
7.8
Salesforce B2C Commerce
7.9
Configured Products
Shopify
8.4
SAP Hybris Commerce
7.8
Salesforce B2C Commerce
7.8
Content Management
Shopify
8.4
SAP Hybris Commerce
7.6
Salesforce B2C Commerce
8.1
Order Process
Cross-Channel Fulfillment
Shopify
8.3
SAP Hybris Commerce
7.8
Salesforce B2C Commerce
8.2
Inventory Management
Shopify
8.5
SAP Hybris Commerce
7.5
Salesforce B2C Commerce
8.0
Returns / Refunds
Shopify
8.4
SAP Hybris Commerce
6.8
Salesforce B2C Commerce
7.7
Order Management
Shopify
8.7
SAP Hybris Commerce
7.6
Salesforce B2C Commerce
7.8
Payment Processing
Shopify
8.8
SAP Hybris Commerce
7.7
Salesforce B2C Commerce
8.0
Tax Display and Processing
Shopify
8.6
SAP Hybris Commerce
7.7
Salesforce B2C Commerce
8.1
Shipping Options
Shopify
8.5
SAP Hybris Commerce
7.9
Salesforce B2C Commerce
7.8
Checkout Process
Shopify
8.8
SAP Hybris Commerce
8.1
Salesforce B2C Commerce
7.9
Multi-Channel Support
B2B Features
Shopify
8.0
SAP Hybris Commerce
8.4
Salesforce B2C Commerce
8.1
3rd-Party Store Integration
Shopify
8.2
SAP Hybris Commerce
6.9
Salesforce B2C Commerce
7.5
Store Locator
Shopify
8.3
SAP Hybris Commerce
7.8
Salesforce B2C Commerce
7.8
Customer Service
Shopify
8.5
SAP Hybris Commerce
7.6
Salesforce B2C Commerce
7.9
Mobile
Shopify
8.6
SAP Hybris Commerce
7.1
Salesforce B2C Commerce
7.8
Unified Customer Experience
Shopify
8.5
SAP Hybris Commerce
7.8
Salesforce B2C Commerce
8.1
Social Commerce
Shopify
8.6
SAP Hybris Commerce
7.2
Salesforce B2C Commerce
8.0
Platform
Test-to-Product Migration
Shopify
8.3
SAP Hybris Commerce
7.2
Salesforce B2C Commerce
8.4
Admin Access Rights
Shopify
8.7
SAP Hybris Commerce
8.0
Salesforce B2C Commerce
8.5
Multi-Site Management
Shopify
8.2
SAP Hybris Commerce
8.0
Salesforce B2C Commerce
8.6
Security
Shopify
8.8
SAP Hybris Commerce
8.1
Salesforce B2C Commerce
8.7
Reporting / Analytics
Shopify
8.4
SAP Hybris Commerce
7.4
Salesforce B2C Commerce
7.9
User Management
Shopify
8.6
SAP Hybris Commerce
7.9
Salesforce B2C Commerce
8.4
Integrations to Add-on Tools
Shopify
8.4
SAP Hybris Commerce
7.7
Salesforce B2C Commerce
8.1
Customization
Shopify
8.2
SAP Hybris Commerce
7.7
Salesforce B2C Commerce
8.2
APIs
Shopify
8.1
SAP Hybris Commerce
8.3
Salesforce B2C Commerce
7.9
Performance and Reliability
Shopify
8.8
SAP Hybris Commerce
7.9
Salesforce B2C Commerce
8.3
Cross Browser Support
Shopify
8.6
SAP Hybris Commerce
7.8
Salesforce B2C Commerce
8.5
Internationalization
Shopify
8.3
SAP Hybris Commerce
8.4
Salesforce B2C Commerce
8.5

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
81.0%
8.9%
18.1%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
13.1%
20.0%
36.2%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
5.9%
71.1%
45.6%
Shopify
Small-Business
81.0%
Mid-Market
13.1%
Enterprise
5.9%
SAP Hybris Commerce
Small-Business
8.9%
Mid-Market
20.0%
Enterprise
71.1%
Salesforce B2C Commerce
Small-Business
18.1%
Mid-Market
36.2%
Enterprise
45.6%

Reviewers' Industry

 
Retail
18.1%
Information Technology and Services
21.4%
Retail
17.2%
 
Marketing and Advertising
9.4%
Retail
19.6%
Apparel & Fashion
8.4%
 
Apparel & Fashion
7.3%
Marketing and Advertising
14.3%
Internet
7.4%
 
Consumer Goods
5.3%
Consumer Goods
7.1%
Information Technology and Services
7.0%
 
Internet
4.5%
Medical Devices
3.6%
Marketing and Advertising
6.0%
 
Other
55.5%
Other
33.9%
Other
54.0%
Shopify
Retail
18.1%
Marketing and Advertising
9.4%
Apparel & Fashion
7.3%
Consumer Goods
5.3%
Internet
4.5%
Other
55.5%
SAP Hybris Commerce
Information Technology and Services
21.4%
Retail
19.6%
Marketing and Advertising
14.3%
Consumer Goods
7.1%
Medical Devices
3.6%
Other
33.9%
Salesforce B2C Commerce
Retail
17.2%
Apparel & Fashion
8.4%
Internet
7.4%
Information Technology and Services
7.0%
Marketing and Advertising
6.0%
Other
54.0%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Tom N.
User in Publishing

To preface, I have a background in consulting for eCommerce store owners and have also launched my own web successful web store (using Shopify). Shopify is my #1 recommended eCommerce solution for any online merchant that doesn't require an extensive...

G2 User in Marketing and Advertising

I think from a business stand-point, its a great product for managing large amounts of inventory efficiently. The templating and hierarchy of the box pages is pretty straight forward. Also the flow seems to be on point for an e-commerce site.

Thomas H.
Administrator in Cosmetics

Demandware allows us to run our eCommerce business with a small team but without limiting our capabilities. The platform has been extremely reliable (no downtime outside of scheduled maintenance) and scalable. We deal with massive spikes of traffic and...

Most Helpful Critical Review
Most Helpful Critical Review
James D.
User

Needed to add to many plugins to make it like professionals and the SEO was iffy. Even though it was nice designs a lot where very general to bring it to the next level.

Arvind T.
Consultant in Information Technology and Services

Measuring configuration vs. customization is not a trivial problem to solve. Most system integrators are not dialed into the roadmap of latest features. May be prohibitive to some medium size enterprises Accelerators are not fully baked and ready to use...

Kevin D.
Consultant in Internet

If you are not a seasonal relevant product like apparel or beauty, this tool is not as flexible for you. For the business that we are in, we have the same product portfolio all year long. In order to run deals, we need to create new codes for the same...

 
Shopify
Most Helpful Favorable Review
Tom N.
User in Publishing

To preface, I have a background in consulting for eCommerce store owners and have also launched my own web successful web store (using Shopify). Shopify is my #1 recommended eCommerce solution for any online merchant that doesn't require an extensive...

Most Helpful Critical Review
James D.
User

Needed to add to many plugins to make it like professionals and the SEO was iffy. Even though it was nice designs a lot where very general to bring it to the next level.

SAP Hybris Commerce
Most Helpful Favorable Review
G2 User in Marketing and Advertising

I think from a business stand-point, its a great product for managing large amounts of inventory efficiently. The templating and hierarchy of the box pages is pretty straight forward. Also the flow seems to be on point for an e-commerce site.

Most Helpful Critical Review
Arvind T.
Consultant in Information Technology and Services

Measuring configuration vs. customization is not a trivial problem to solve. Most system integrators are not dialed into the roadmap of latest features. May be prohibitive to some medium size enterprises Accelerators are not fully baked and ready to use...

Salesforce B2C Commerce
Most Helpful Favorable Review
Thomas H.
Administrator in Cosmetics

Demandware allows us to run our eCommerce business with a small team but without limiting our capabilities. The platform has been extremely reliable (no downtime outside of scheduled maintenance) and scalable. We deal with massive spikes of traffic and...

Most Helpful Critical Review
Kevin D.
Consultant in Internet

If you are not a seasonal relevant product like apparel or beauty, this tool is not as flexible for you. For the business that we are in, we have the same product portfolio all year long. In order to run deals, we need to create new codes for the same...

Screenshots

 
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