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Compare Shopify and commercetools 
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At a Glance
Market Segments
Small-Business (80.2% of reviews)
Enterprise (38.5% of reviews)
Entry-Level Pricing
$29/ per month
Contact Us
Shopify
Star Rating
(4,859)4.4 out of 5
Market Segments
Small-Business (80.2% of reviews)
Pros & Cons
Entry-Level Pricing
$29/ per month
Browse all 3 pricing planscommercetools
Star Rating
(15)4.6 out of 5
Market Segments
Enterprise (38.5% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Shopify excels in ease of use with a score of 8.9, making it a preferred choice for small businesses. Reviewers mention that the intuitive interface allows for quick setup and management of online stores.
- Reviewers mention that commercetools shines in headless commerce capabilities, scoring 9.4 in product direction. Users appreciate the flexibility it offers for custom front-end development, allowing for a tailored shopping experience.
- G2 users highlight Shopify's strong support for payment processing, with a score of 8.9, noting that the platform provides a seamless checkout experience and a variety of payment options that cater to small businesses.
- Users on G2 report that commercetools offers superior data orchestration and customization features, scoring 8.4 and 8.3 respectively. Reviewers mention that this allows enterprises to create highly personalized shopping experiences that can adapt to changing market demands.
- Reviewers say that Shopify's automated tax calculation feature, scoring 9.0, simplifies compliance for small businesses, while commercetools also provides robust tax management but is more suited for larger enterprises with complex needs.
- Users report that while Shopify has a strong community and support system, scoring 8.4 in quality of support, commercetools outperforms with a score of 9.1, indicating a more responsive and knowledgeable support team for enterprise-level clients.
Pricing
Entry-Level Pricing
commercetools
commercetools Composable Commerce and Frontend
Contact Us
commercetools Frontend provides a complete tooling package for business users and developers to create, optimize and customize their digital storefronts at speed.
- https://commercetools.com/features/frontend
Free Trial
Shopify
No trial information availablecommercetools
Free Trial is available
Ratings
Meets Requirements
8.8
4,114
9.5
10
Ease of Use
8.9
4,139
9.2
10
Ease of Setup
8.8
2,430
9.4
8
Ease of Admin
8.9
2,279
8.8
7
Quality of Support
8.4
3,856
9.2
10
Has the product been a good partner in doing business?
8.8
2,236
9.3
7
Product Direction (% positive)
8.8
4,005
10.0
9
Features by Category
Headless Commerce
8.2
449
Not enough data
8.4
464
Not enough data
8.3
484
Not enough data
8.3
573
Not enough data
8.5
526
Not enough data
Generative AI
8.0
224
Not enough data
7.9
223
Not enough data
Agentic AI - E-Commerce Platforms
8.0
74
Not enough data
8.2
74
Not enough data
8.1
73
Not enough data
8.0
73
Not enough data
8.0
73
Not enough data
8.1
74
Not enough data
Merchandising/Marketing
8.6
3422
Not enough data
8.6
3469
Not enough data
8.3
3396
Not enough data
8.3
3352
Not enough data
8.4
3177
Not enough data
8.4
3112
Not enough data
8.2
3088
Feature Not Available
Product Catalog
8.6
3364
Not enough data
8.5
3312
Not enough data
8.5
3358
Not enough data
8.4
2726
Not enough data
Order Process
8.8
3442
Not enough data
8.6
3359
Not enough data
8.6
3316
Not enough data
8.9
3401
Not enough data
8.8
3390
Not enough data
8.5
3109
Not enough data
8.6
3181
Not enough data
8.5
2797
Not enough data
Multi-Channel Support
8.5
2983
Not enough data
8.8
3208
Not enough data
8.7
3012
Not enough data
8.5
3112
9.7
5
8.3
2439
Not enough data
8.4
2496
Not enough data
8.2
2309
Not enough data
Platform
8.3
2511
Not enough data
8.4
3178
Not enough data
8.6
3031
8.7
5
8.7
3163
Not enough data
8.5
3199
Not enough data
8.9
3167
Not enough data
8.4
2483
Not enough data
8.8
3089
Not enough data
8.4
2573
Not enough data
8.5
2539
Not enough data
8.7
2898
Not enough data
8.9
3188
Not enough data
Payment processing - Merchant of Record
8.6
28
Not enough data
8.6
27
Not enough data
8.6
27
Not enough data
8.5
26
Not enough data
8.3
26
Not enough data
8.0
27
Not enough data
Tax management - Merchant of Record
8.3
25
Not enough data
8.4
25
Not enough data
8.3
25
Not enough data
Security and Compliance - Merchant of Record
8.4
25
Not enough data
8.6
25
Not enough data
8.8
25
Not enough data
8.7
25
Not enough data
Administration - Merchant of Record
8.4
26
Not enough data
8.5
26
Not enough data
8.5
26
Not enough data
Categories
Categories
Shared Categories
Shopify and commercetools are categorized as E-Commerce Platforms
Reviews
Reviewers' Company Size
Shopify
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
commercetools
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
26.2%
Apparel & Fashion
8.9%
Marketing and Advertising
7.5%
Consumer Goods
5.4%
Information Technology and Services
3.4%
Other
48.6%
Information Technology and Services
30.8%
Retail
15.4%
Luxury Goods & Jewelry
7.7%
Health, Wellness and Fitness
7.7%
Consumer Goods
7.7%
Other
30.8%
Alternatives
Discussions
What are the features of Shopify?
5 Comments
MM
In word you can say shopify is your own "shop"Read more
What is Shopify used for?
5 Comments
PP
Shopify is an Ecommerce CMS platform where we can setup the store and sell our products.Read more
How can I change my store name in Shopify?
3 Comments
CH
Yes, you can change your stores name as long as you are not paying back a cash advance given by Shopify. If you’re currently in repayment you can’t change...Read more
commercetools has no discussions with answers
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