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Compare Shopify and commercebuild 
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At a Glance
Market Segments
Small-Business (80.2% of reviews)
Small-Business (66.7% of reviews)
Entry-Level Pricing
$29/ per month
No pricing available
Shopify
Star Rating
(4,904)4.4 out of 5
Market Segments
Small-Business (80.2% of reviews)
Pros & Cons
Entry-Level Pricing
$29/ per month
Browse all 3 pricing planscommercebuild
Star Rating
(23)4.6 out of 5
Market Segments
Small-Business (66.7% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about commercebuildSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Shopify excels in overall user satisfaction, boasting a significantly higher G2 Score compared to commercebuild. Users appreciate the platform's ease of use and intuitive setup process, with one reviewer noting how straightforward it is to take orders and set up payment gateways.
- Users say that Shopify's customer support is a standout feature, often highlighted for its quick response times and helpfulness. One user mentioned, "customer support is amazing and quick," which contributes to a more seamless experience for businesses.
- Reviewers mention that while commercebuild has a strong focus on customer service, with users praising the team's dedication and responsiveness, it lacks the same level of user engagement and volume of recent reviews as Shopify. This makes it harder to gauge the current user experience.
- According to verified reviews, Shopify offers a wider range of features that cater to small businesses, such as customizable templates and flexible payment options. Users have expressed satisfaction with the variety of tools available to enhance their online stores.
- Users highlight that commercebuild shines in its integration capabilities, particularly with systems like Sage X3, which some users found to be "awesome and incredibly quick." This can be a significant advantage for businesses needing robust backend support.
- Reviewers note that while both platforms have their strengths, Shopify's extensive user base and higher number of reviews provide a more reliable insight into its performance and user satisfaction, making it a safer choice for many small businesses.
Pricing
Entry-Level Pricing
commercebuild
No pricing availableFree Trial
Shopify
No trial information availablecommercebuild
No trial information availableRatings
Meets Requirements
8.8
4,128
8.1
16
Ease of Use
8.9
4,153
8.4
16
Ease of Setup
8.8
2,443
7.8
13
Ease of Admin
8.9
2,284
8.4
15
Quality of Support
8.4
3,869
9.7
15
Has the product been a good partner in doing business?
8.8
2,241
9.4
15
Product Direction (% positive)
8.8
4,018
9.1
13
Features by Category
Headless Commerce
8.2
450
Not enough data
8.4
465
Not enough data
8.3
485
Not enough data
8.3
574
Not enough data
8.5
526
Not enough data
Generative AI
8.0
224
Not enough data
7.9
223
Not enough data
Agentic AI - E-Commerce Platforms
8.0
74
Not enough data
8.2
74
Not enough data
8.1
73
Not enough data
8.0
73
Not enough data
8.0
73
Not enough data
8.1
74
Not enough data
Merchandising/Marketing
8.6
3431
7.1
7
8.6
3471
8.6
7
8.3
3399
7.4
7
8.3
3357
7.1
7
8.4
3179
6.7
5
8.4
3114
7.3
5
8.2
3089
6.9
6
Product Catalog
8.6
3369
8.6
7
8.5
3315
8.3
7
8.5
3360
8.1
7
8.4
2727
Not enough data
Order Process
8.8
3447
7.8
6
8.6
3361
8.3
5
8.6
3317
7.6
7
8.9
3405
8.1
7
8.8
3393
8.8
7
8.5
3111
Not enough data
8.6
3185
8.9
6
8.5
2798
Not enough data
Multi-Channel Support
8.5
2984
Not enough data
8.8
3210
7.6
7
8.7
3013
Not enough data
8.5
3115
9.3
5
8.3
2440
Not enough data
8.4
2497
Not enough data
8.2
2313
8.9
6
Platform
8.3
2513
Not enough data
8.4
3184
6.9
6
8.6
3035
7.3
5
8.7
3165
8.9
6
8.5
3202
6.7
7
8.9
3169
8.1
6
8.4
2484
Not enough data
8.8
3091
8.3
7
8.4
2574
Not enough data
8.5
2541
Not enough data
8.7
2900
8.6
7
8.9
3193
9.3
7
Payment processing - Merchant of Record
8.6
28
Not enough data
8.6
27
Not enough data
8.6
27
Not enough data
8.2
27
Not enough data
8.3
26
Not enough data
8.0
27
Not enough data
Tax management - Merchant of Record
8.3
25
Not enough data
8.4
25
Not enough data
8.3
25
Not enough data
Security and Compliance - Merchant of Record
8.4
25
Not enough data
8.6
25
Not enough data
8.8
25
Not enough data
8.7
25
Not enough data
Administration - Merchant of Record
8.3
27
Not enough data
8.5
26
Not enough data
8.5
26
Not enough data
Categories
Categories
Shared Categories
Shopify and commercebuild are categorized as E-Commerce Platforms
Reviews
Reviewers' Company Size
Shopify
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
commercebuild
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
26.1%
Apparel & Fashion
8.9%
Marketing and Advertising
7.5%
Consumer Goods
5.4%
Information Technology and Services
3.5%
Other
48.6%
Wholesale
23.8%
Retail
19.0%
Medical Devices
9.5%
Import and Export
9.5%
Consumer Goods
9.5%
Other
28.6%
Alternatives
Discussions
What are the features of Shopify?
5 Comments
MM
In word you can say shopify is your own "shop"Read more
What is Shopify used for?
5 Comments
PP
Shopify is an Ecommerce CMS platform where we can setup the store and sell our products.Read more
How can I change my store name in Shopify?
3 Comments
CH
Yes, you can change your stores name as long as you are not paying back a cash advance given by Shopify. If you’re currently in repayment you can’t change...Read more
commercebuild has no discussions with answers
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