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Compare Shopify and commercebuild 
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At a Glance
Market Segments
Small-Business (80.2% of reviews)
Small-Business (66.7% of reviews)
Entry-Level Pricing
$29/ per month
No pricing available
Shopify
Star Rating
(4,858)4.4 out of 5
Market Segments
Small-Business (80.2% of reviews)
Pros & Cons
Entry-Level Pricing
$29/ per month
Browse all 3 pricing planscommercebuild
Star Rating
(23)4.6 out of 5
Market Segments
Small-Business (66.7% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about commercebuildSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Shopify excels in its "Ease of Use" with a score of 8.9, making it a preferred choice for small businesses looking for a straightforward setup. In contrast, Commercebuild, while still user-friendly, has a slightly lower score of 8.4, indicating a steeper learning curve for some users.
- Reviewers mention that Shopify's "Quality of Support" is highly rated at 8.4, providing reliable assistance when needed. Conversely, Commercebuild shines in this area with an impressive score of 9.7, suggesting that users find their support team exceptionally responsive and helpful.
- G2 users highlight Shopify's "Storefront Design Tools" with a score of 8.6, which allows for a high degree of customization in creating visually appealing online stores. However, reviewers note that Commercebuild's tools are less robust, scoring only 7.1, which may limit design flexibility for some users.
- Users on G2 report that Shopify's "Checkout Process" is seamless, scoring 8.8, which enhances the customer experience. In contrast, Commercebuild's checkout process received a lower score of 7.8, indicating potential friction points that could affect conversion rates.
- Reviewers mention that Shopify's "Payment Processing" capabilities are strong, with a score of 8.9, ensuring a smooth transaction experience. Commercebuild, while still competent, scored 8.1, suggesting that there may be fewer options or features available for payment processing.
- Users say that Shopify's "Product Reviews" feature, scoring 8.3, is effective in building trust and encouraging purchases. On the other hand, Commercebuild's similar feature scored lower at 7.3, indicating that it may not be as impactful in leveraging customer feedback for sales.
Pricing
Entry-Level Pricing
commercebuild
No pricing availableFree Trial
Shopify
No trial information availablecommercebuild
No trial information availableRatings
Meets Requirements
8.8
4,112
8.1
16
Ease of Use
8.9
4,137
8.4
16
Ease of Setup
8.8
2,428
7.8
13
Ease of Admin
8.9
2,277
8.4
15
Quality of Support
8.4
3,854
9.7
15
Has the product been a good partner in doing business?
8.8
2,234
9.4
15
Product Direction (% positive)
8.8
4,003
9.1
13
Features by Category
Headless Commerce
8.2
449
Not enough data
8.4
464
Not enough data
8.3
484
Not enough data
8.3
573
Not enough data
8.5
526
Not enough data
Generative AI
8.0
224
Not enough data
7.9
223
Not enough data
Agentic AI - E-Commerce Platforms
8.0
74
Not enough data
8.2
74
Not enough data
8.1
73
Not enough data
8.0
73
Not enough data
8.0
73
Not enough data
8.1
74
Not enough data
Merchandising/Marketing
8.6
3421
7.1
7
8.6
3469
8.6
7
8.3
3396
7.4
7
8.3
3352
7.1
7
8.4
3177
6.7
5
8.4
3112
7.3
5
8.2
3088
6.9
6
Product Catalog
8.6
3364
8.6
7
8.5
3312
8.3
7
8.5
3358
8.1
7
8.4
2726
Not enough data
Order Process
8.8
3442
7.8
6
8.6
3359
8.3
5
8.6
3316
7.6
7
8.9
3400
8.1
7
8.8
3390
8.8
7
8.5
3109
Not enough data
8.6
3181
8.9
6
8.5
2797
Not enough data
Multi-Channel Support
8.5
2983
Not enough data
8.8
3208
7.6
7
8.7
3012
Not enough data
8.5
3112
9.3
5
8.3
2439
Not enough data
8.4
2496
Not enough data
8.2
2309
8.9
6
Platform
8.3
2511
Not enough data
8.4
3178
6.9
6
8.6
3030
7.3
5
8.7
3163
8.9
6
8.5
3199
6.7
7
8.9
3166
8.1
6
8.4
2483
Not enough data
8.8
3089
8.3
7
8.4
2573
Not enough data
8.5
2539
Not enough data
8.7
2898
8.6
7
8.9
3188
9.3
7
Payment processing - Merchant of Record
8.6
28
Not enough data
8.6
27
Not enough data
8.6
27
Not enough data
8.5
26
Not enough data
8.3
26
Not enough data
8.0
27
Not enough data
Tax management - Merchant of Record
8.3
25
Not enough data
8.4
25
Not enough data
8.3
25
Not enough data
Security and Compliance - Merchant of Record
8.4
25
Not enough data
8.6
25
Not enough data
8.8
25
Not enough data
8.7
25
Not enough data
Administration - Merchant of Record
8.4
26
Not enough data
8.5
26
Not enough data
8.5
26
Not enough data
Categories
Categories
Shared Categories
Shopify and commercebuild are categorized as E-Commerce Platforms
Reviews
Reviewers' Company Size
Shopify
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
commercebuild
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
26.2%
Apparel & Fashion
8.9%
Marketing and Advertising
7.5%
Consumer Goods
5.4%
Information Technology and Services
3.4%
Other
48.6%
Wholesale
23.8%
Retail
19.0%
Medical Devices
9.5%
Import and Export
9.5%
Consumer Goods
9.5%
Other
28.6%
Alternatives
Discussions
What are the features of Shopify?
5 Comments
MM
In word you can say shopify is your own "shop"Read more
What is Shopify used for?
5 Comments
PP
Shopify is an Ecommerce CMS platform where we can setup the store and sell our products.Read more
How can I change my store name in Shopify?
3 Comments
CH
Yes, you can change your stores name as long as you are not paying back a cash advance given by Shopify. If you’re currently in repayment you can’t change...Read more
commercebuild has no discussions with answers
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