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Compare Shopify Plus and Zoho Commerce 
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At a Glance
Market Segments
Small-Business (68.4% of reviews)
Small-Business (79.8% of reviews)
Entry-Level Pricing
No pricing available
Starting at $140.00 Per Month
Shopify Plus
Star Rating
(784)4.4 out of 5
Market Segments
Small-Business (68.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Shopify PlusZoho Commerce
Star Rating
(92)4.3 out of 5
Market Segments
Small-Business (79.8% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $140.00 Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Shopify Plus excels in its Checkout Process with a score of 8.6, making it easier for customers to complete their purchases, while Zoho Commerce has a slightly lower score of 8.2, indicating room for improvement in this area.
- Reviewers mention that Shopify Plus offers superior Storefront Design Tools with a score of 8.3, allowing for more customization and appealing designs, whereas Zoho Commerce scores 7.9, which may limit design flexibility for users.
- G2 users highlight Shopify Plus's robust Payment Processing capabilities, scoring 8.8, which ensures a seamless transaction experience, compared to Zoho Commerce's score of 8.5, which, while still strong, may not offer the same level of efficiency.
- Users on G2 indicate that Shopify Plus has a more effective Shipping Options feature, scoring 8.2, which provides various shipping methods, while Zoho Commerce's score of 7.9 suggests fewer options for users.
- Reviewers say that Shopify Plus shines in Multi-Channel Fulfillment with a score of 8.2, allowing businesses to manage orders across different platforms effectively, whereas Zoho Commerce's score of 7.5 indicates it may not be as comprehensive in this area.
- Users report that Shopify Plus has a more favorable Quality of Support rating at 8.4, which is crucial for businesses needing assistance, while Zoho Commerce's score of 8.5 is slightly higher, suggesting that both platforms provide good support, but Shopify Plus may have a slight edge in user experience.
Pricing
Entry-Level Pricing
Shopify Plus
No pricing availableZoho Commerce
ADVANCED
Starting at $140.00
Per Month
- Composite Items
- Price Lists for customer groups
- Mega menu
Free Trial
Shopify Plus
No trial information availableZoho Commerce
Free Trial is available
Ratings
Meets Requirements
8.5
618
8.0
62
Ease of Use
9.0
621
8.4
62
Ease of Setup
8.7
440
8.0
37
Ease of Admin
8.8
387
8.1
30
Quality of Support
8.4
603
8.3
63
Has the product been a good partner in doing business?
8.5
383
8.5
31
Product Direction (% positive)
8.8
597
9.1
54
Features by Category
Headless Commerce
7.8
247
Feature Not Available
7.9
261
8.1
30
7.9
250
8.2
31
8.2
280
8.1
39
8.2
270
8.1
37
Generative AI
7.4
213
7.6
13
7.6
207
7.4
13
Agentic AI - E-Commerce Platforms
7.0
27
Not enough data
7.4
28
Not enough data
7.6
27
Not enough data
7.4
28
Not enough data
7.5
27
Not enough data
7.7
27
Not enough data
Merchandising/Marketing
8.4
455
7.8
43
8.5
477
7.7
43
7.9
468
8.0
41
7.9
481
7.3
41
7.9
453
7.2
39
7.7
441
7.6
37
8.0
453
7.6
41
Product Catalog
8.4
468
8.3
42
8.3
459
8.2
39
8.1
451
8.3
42
7.8
380
Feature Not Available
Order Process
8.6
466
8.1
42
8.2
452
7.8
41
8.3
451
7.9
42
8.8
460
8.3
40
8.6
458
8.5
43
8.1
448
7.5
39
8.0
446
8.3
42
8.2
403
7.3
22
Multi-Channel Support
8.2
419
7.6
33
8.6
442
7.9
38
8.2
410
7.6
35
8.4
445
7.9
41
7.7
366
Feature Not Available
8.2
393
7.0
33
7.5
362
8.2
35
Platform
8.4
418
8.2
30
8.2
462
8.0
40
8.4
447
8.0
35
8.5
453
8.4
40
8.2
455
8.2
38
8.7
447
8.8
36
8.3
366
Feature Not Available
8.6
429
8.4
36
7.8
394
7.7
31
8.2
377
8.0
33
8.5
414
8.5
34
8.7
449
8.3
37
Reporting
8.1
79
Not enough data
7.6
72
Not enough data
Omnichannel Features
8.4
76
Not enough data
8.2
75
Not enough data
7.9
77
Not enough data
8.1
79
Not enough data
8.0
76
Not enough data
8.7
81
Not enough data
7.5
75
Not enough data
Categories
Categories
Shared Categories
Shopify Plus and Zoho Commerce are categorized as E-Commerce Platforms
Unique Categories
Shopify Plus is categorized as Omnichannel Commerce
Zoho Commerce has no unique categories
Reviews
Reviewers' Company Size
Shopify Plus
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho Commerce
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
21.2%
Apparel & Fashion
13.6%
Consumer Goods
7.4%
Information Technology and Services
5.8%
Health, Wellness and Fitness
5.1%
Other
46.9%
Retail
13.1%
Marketing and Advertising
9.5%
Information Technology and Services
8.3%
Apparel & Fashion
7.1%
Computer Software
6.0%
Other
56.0%
Alternatives
Discussions
What differentiates Shopify Plus?
2 Comments
RU
Smartstore is very refined in its methodology, which is the reason they've remembered all of the fundamental SEO procedures for each part. This makes them...Read more
How does Shopify plus work?
2 Comments
VK
Shopify Plus is an easy platform for building and managing an online store, where you can customize your design, add products, and set up payments. It helps...Read more
Who is Shopify Plus' target market?
1 Comment
Official Response from Shopify Plus
High-volume brands with online sales of about $80,000 USD per month. If you want to know whether Shopify Plus is the right platform for you, let us know by...Read more
What is Zoho Commerce?
2 Comments
HK
Zoho Commerce is a tool that businesses use to create and take care of their online stores. It helps make the online store look nice, manage products, handle...Read more
Zoho Commerce has no more discussions with answers
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