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Compare Shopify Plus and VTEX Commerce Platform 
At a Glance
Market Segments
Small-Business (69.1% of reviews)
Small-Business (44.4% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Shopify Plus
Star Rating
(812)4.4 out of 5
Market Segments
Small-Business (69.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Shopify PlusVTEX Commerce Platform
Star Rating
(35)4.5 out of 5
Market Segments
Small-Business (44.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about VTEX Commerce PlatformSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Shopify Plus excels in ease of setup and maintenance, with users highlighting its intuitive interface and extensive add-on features that help create a tailored store experience. In contrast, while VTEX Commerce Platform is noted for its well-segmented categories and ease of use, it may not match the same level of simplicity in initial setup.
- Users say that Shopify Plus offers robust scalability and reliability, making it a preferred choice for high-growth brands. They appreciate its advanced automation tools and multi-store capabilities, which are essential for expanding businesses. VTEX, while praised for its frontend development ease and template customization, may not provide the same level of scalability for larger enterprises.
- Reviewers mention that both platforms provide solid customer support, but Shopify Plus edges out with a slightly higher satisfaction score. Users appreciate the quick response times and helpful resources available, while VTEX users have noted its quick response and comprehensive reporting features, which enhance daily operations.
- According to verified reviews, VTEX Commerce Platform shines in recommendations and personalization, receiving high praise for its ability to tailor user experiences. However, Shopify Plus also offers effective personalization tools, albeit with a slightly lower score, indicating that while both platforms have strengths, VTEX may provide a more tailored approach.
- Users highlight that Shopify Plus has a wider array of themes and apps that facilitate building a successful online store, contributing to its higher G2 score. VTEX, on the other hand, is recognized for its comprehensive reports and ease of payment method implementation, which can be beneficial for users focused on operational efficiency.
- G2 reviewers note that while both platforms support mobile commerce, Shopify Plus offers a more seamless mobile experience, which is crucial for today’s consumers. VTEX users appreciate its mobile capabilities, but they may not find it as user-friendly as Shopify’s mobile interface.
Pricing
Entry-Level Pricing
Shopify Plus
No pricing availableVTEX Commerce Platform
No pricing availableFree Trial
Shopify Plus
No trial information availableVTEX Commerce Platform
No trial information availableRatings
Meets Requirements
8.6
637
8.6
25
Ease of Use
9.0
640
8.2
25
Ease of Setup
8.6
458
8.1
22
Ease of Admin
8.8
401
8.2
18
Quality of Support
8.4
622
8.1
24
Has the product been a good partner in doing business?
8.5
397
8.7
17
Product Direction (% positive)
8.9
615
9.5
23
Features by Category
Headless Commerce
7.8
255
7.9
7
7.9
269
7.9
8
7.9
258
7.7
8
8.2
288
7.9
8
8.1
278
8.1
8
Generative AI
7.4
221
Not enough data
7.6
215
Not enough data
Agentic AI - E-Commerce Platforms
7.0
28
Not enough data
7.3
29
Not enough data
7.5
28
Not enough data
7.4
29
Not enough data
7.4
28
Not enough data
7.6
28
Not enough data
Merchandising/Marketing
8.4
464
8.6
21
8.5
485
8.3
21
7.9
476
9.2
20
7.9
490
8.2
21
7.9
461
7.6
21
7.7
449
7.8
20
8.0
461
8.2
21
Product Catalog
8.4
477
8.3
21
8.3
467
8.5
21
8.1
459
8.0
21
7.8
389
8.4
16
Order Process
8.6
477
8.6
21
8.2
461
8.3
21
8.3
459
7.8
20
8.8
471
8.7
21
8.6
466
8.9
21
8.1
456
7.7
20
8.0
454
8.5
20
8.2
413
8.8
19
Multi-Channel Support
8.2
427
8.6
19
8.6
450
8.1
20
8.2
418
8.7
17
8.4
456
8.9
18
7.7
374
8.3
16
8.2
401
8.6
17
7.4
371
8.2
18
Platform
8.4
427
8.4
21
8.2
472
7.9
21
8.4
457
8.3
20
8.5
461
8.7
21
8.1
464
7.9
20
8.7
455
8.8
20
8.3
374
8.3
19
8.5
438
8.5
20
7.8
402
8.0
19
8.2
387
8.0
20
8.5
422
7.9
21
8.7
460
8.6
21
Reporting
8.0
80
Not enough data
7.6
73
Not enough data
Omnichannel Features
8.3
77
Not enough data
8.1
76
Not enough data
7.9
78
Not enough data
8.1
80
Not enough data
8.0
77
Not enough data
8.7
82
Not enough data
7.4
76
Not enough data
Categories
Categories
Shared Categories
Shopify Plus and VTEX Commerce Platform are categorized as E-Commerce Platforms
Unique Categories
Shopify Plus is categorized as Omnichannel Commerce
VTEX Commerce Platform has no unique categories
Reviews
Reviewers' Company Size
Shopify Plus
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
VTEX Commerce Platform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
21.5%
Apparel & Fashion
13.6%
Consumer Goods
7.5%
Information Technology and Services
5.6%
Health, Wellness and Fitness
5.1%
Other
46.7%
Retail
14.8%
Marketing and Advertising
11.1%
Cosmetics
7.4%
Telecommunications
3.7%
Supermarkets
3.7%
Other
59.3%
Alternatives
Discussions
What differentiates Shopify Plus?
2 Comments
RU
Smartstore is very refined in its methodology, which is the reason they've remembered all of the fundamental SEO procedures for each part. This makes them...Read more
How does Shopify plus work?
2 Comments
VK
Shopify Plus is an easy platform for building and managing an online store, where you can customize your design, add products, and set up payments. It helps...Read more
Who is Shopify Plus' target market?
1 Comment
Official Response from Shopify Plus
High-volume brands with online sales of about $80,000 USD per month. If you want to know whether Shopify Plus is the right platform for you, let us know by...Read more
VTEX Commerce Platform has no discussions with answers
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