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Compare Shopify Plus and commercetools 
Featured Products
At a Glance
Market Segments
Small-Business (69.1% of reviews)
Enterprise (38.5% of reviews)
Entry-Level Pricing
No pricing available
Contact Us
Shopify Plus
Star Rating
(820)4.4 out of 5
Market Segments
Small-Business (69.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Shopify Pluscommercetools
Star Rating
(15)4.6 out of 5
Market Segments
Enterprise (38.5% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Shopify Plus excels in handling high traffic and large order volumes, making it a reliable choice for businesses during peak sales periods. Users appreciate its scalability and the powerful automation tools, such as Shopify Flow, which streamline operations during high-traffic campaigns.
- Users say that commercetools stands out for its robust API capabilities, allowing for seamless integration and customization. Recent feedback highlights the platform's well-documented APIs and the ease of implementing custom fields, which can be a game-changer for businesses with specific needs.
- Reviewers mention that Shopify Plus offers a user-friendly experience, with many finding the application easy to navigate. This ease of use is particularly beneficial for small businesses looking to manage their e-commerce operations without extensive technical knowledge.
- According to verified reviews, commercetools shines in customer support, with users praising the responsive and helpful service they receive. This level of support can be crucial for enterprises that require quick resolutions to complex issues.
- Users highlight that while Shopify Plus provides extensive customization options, some find that it may not fully meet the unique workflow requirements of larger enterprises. This can lead to challenges in configuration for businesses with specific operational needs.
- G2 reviewers note that both platforms have their strengths, but Shopify Plus has a significantly larger user base and more recent reviews, indicating a higher level of overall satisfaction among its users compared to commercetools, which has fewer recent reviews and a smaller market presence.
Pricing
Entry-Level Pricing
Shopify Plus
No pricing availablecommercetools
commercetools Composable Commerce and Frontend
Contact Us
commercetools Frontend provides a complete tooling package for business users and developers to create, optimize and customize their digital storefronts at speed.
- https://commercetools.com/features/frontend
Free Trial
Shopify Plus
No trial information availablecommercetools
Free Trial is available
Ratings
Meets Requirements
8.6
637
9.5
10
Ease of Use
9.0
641
9.2
10
Ease of Setup
8.7
459
9.4
8
Ease of Admin
8.8
400
8.8
7
Quality of Support
8.4
622
9.2
10
Has the product been a good partner in doing business?
8.5
396
9.3
7
Product Direction (% positive)
8.9
615
10.0
9
Features by Category
Headless Commerce
7.7
254
Not enough data
7.9
268
Not enough data
7.9
257
Not enough data
8.2
287
Not enough data
8.1
277
Not enough data
Generative AI
7.4
220
Not enough data
7.6
214
Not enough data
Agentic AI - E-Commerce Platforms
7.0
28
Not enough data
7.3
29
Not enough data
7.5
28
Not enough data
7.4
29
Not enough data
7.4
28
Not enough data
7.6
28
Not enough data
Merchandising/Marketing
8.4
463
Not enough data
8.5
484
Not enough data
7.8
475
Not enough data
7.9
489
Not enough data
7.9
460
Not enough data
7.7
448
Not enough data
8.0
460
Feature Not Available
Product Catalog
8.4
476
Not enough data
8.3
466
Not enough data
8.1
458
Not enough data
7.7
388
Not enough data
Order Process
8.6
477
Not enough data
8.2
460
Not enough data
8.3
458
Not enough data
8.8
470
Not enough data
8.6
465
Not enough data
8.1
455
Not enough data
8.0
453
Not enough data
8.2
412
Not enough data
Multi-Channel Support
8.2
426
Not enough data
8.6
449
Not enough data
8.2
417
Not enough data
8.4
455
9.7
5
7.7
373
Not enough data
8.2
400
Not enough data
7.4
371
Not enough data
Platform
8.4
427
Not enough data
8.2
473
Not enough data
8.4
457
8.7
5
8.5
460
Not enough data
8.1
463
Not enough data
8.7
454
Not enough data
8.3
373
Not enough data
8.5
437
Not enough data
7.8
401
Not enough data
8.2
386
Not enough data
8.5
421
Not enough data
8.7
459
Not enough data
Reporting
8.0
80
Not enough data
7.6
73
Not enough data
Omnichannel Features
8.3
77
Not enough data
8.1
76
Not enough data
7.9
78
Not enough data
8.1
80
Not enough data
8.0
77
Not enough data
8.7
82
Not enough data
7.4
76
Not enough data
Categories
Categories
Shared Categories
Shopify Plus and commercetools are categorized as E-Commerce Platforms
Unique Categories
Shopify Plus is categorized as Omnichannel Commerce
commercetools has no unique categories
Reviews
Reviewers' Company Size
Shopify Plus
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
commercetools
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
21.3%
Apparel & Fashion
13.5%
Consumer Goods
7.5%
Information Technology and Services
5.6%
Health, Wellness and Fitness
5.1%
Other
46.9%
Information Technology and Services
30.8%
Retail
15.4%
Luxury Goods & Jewelry
7.7%
Health, Wellness and Fitness
7.7%
Consumer Goods
7.7%
Other
30.8%
Alternatives
Discussions
What differentiates Shopify Plus?
2 Comments
RU
Smartstore is very refined in its methodology, which is the reason they've remembered all of the fundamental SEO procedures for each part. This makes them...Read more
How does Shopify plus work?
2 Comments
VK
Shopify Plus is an easy platform for building and managing an online store, where you can customize your design, add products, and set up payments. It helps...Read more
Who is Shopify Plus' target market?
1 Comment
Official Response from Shopify Plus
High-volume brands with online sales of about $80,000 USD per month. If you want to know whether Shopify Plus is the right platform for you, let us know by...Read more
commercetools has no discussions with answers
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