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Compare Shopify Plus and commercetools 
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At a Glance
Market Segments
Small-Business (68.4% of reviews)
Enterprise (38.5% of reviews)
Entry-Level Pricing
No pricing available
Contact Us
Shopify Plus
Star Rating
(784)4.4 out of 5
Market Segments
Small-Business (68.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Shopify Pluscommercetools
Star Rating
(15)4.6 out of 5
Market Segments
Enterprise (38.5% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that commercetools excels in its headless commerce capabilities, with a strong focus on REST APIs and customization options, allowing for a more tailored e-commerce experience. In contrast, Shopify Plus users mention that while it offers a robust platform, it may not provide the same level of flexibility in decoupling front-end and back-end systems.
- Reviewers mention that commercetools has a higher rating for product direction, scoring a perfect 10.0, indicating strong confidence in its future development. Conversely, Shopify Plus users express some concerns about the pace of innovation, reflected in its lower score of 8.8.
- G2 users highlight that commercetools offers superior reporting and analytics tools, with a score of 8.0, which is crucial for data-driven decision-making. Shopify Plus, while still effective, has a slightly lower score in this area, with users noting that its reporting features could be more comprehensive.
- Users on G2 report that Shopify Plus shines in its ease of use and setup, scoring 9.0 and 8.6 respectively, making it a preferred choice for small businesses looking for a quick launch. In contrast, commercetools, while powerful, has a steeper learning curve, which some users find challenging.
- Reviewers mention that the quality of support for commercetools is rated highly at 9.1, with many users appreciating the responsiveness and expertise of the support team. Shopify Plus users, however, report mixed experiences, with a lower support quality score of 8.4, indicating room for improvement.
- Users say that Shopify Plus offers excellent omnichannel features, particularly in social media integration and mobile support, scoring 8.2 and 8.6 respectively. On the other hand, commercetools, while strong in e-commerce integration, does not match Shopify Plus in these specific areas, which may be a consideration for businesses focused on multi-channel strategies.
Pricing
Entry-Level Pricing
Shopify Plus
No pricing availablecommercetools
commercetools Composable Commerce and Frontend
Contact Us
commercetools Frontend provides a complete tooling package for business users and developers to create, optimize and customize their digital storefronts at speed.
- https://commercetools.com/features/frontend
Free Trial
Shopify Plus
No trial information availablecommercetools
Free Trial is available
Ratings
Meets Requirements
8.5
618
9.5
10
Ease of Use
9.0
621
9.2
10
Ease of Setup
8.7
440
9.4
8
Ease of Admin
8.8
387
8.8
7
Quality of Support
8.4
603
9.2
10
Has the product been a good partner in doing business?
8.5
383
9.3
7
Product Direction (% positive)
8.8
597
10.0
9
Features by Category
Headless Commerce
7.8
247
Not enough data
7.9
261
Not enough data
7.9
250
Not enough data
8.2
280
Not enough data
8.2
270
Not enough data
Generative AI
7.4
213
Not enough data
7.6
207
Not enough data
Agentic AI - E-Commerce Platforms
7.0
27
Not enough data
7.4
28
Not enough data
7.6
27
Not enough data
7.4
28
Not enough data
7.5
27
Not enough data
7.7
27
Not enough data
Merchandising/Marketing
8.4
455
Not enough data
8.5
477
Not enough data
7.9
468
Not enough data
7.9
481
Not enough data
7.9
453
Not enough data
7.7
441
Not enough data
8.0
453
Feature Not Available
Product Catalog
8.4
468
Not enough data
8.3
459
Not enough data
8.1
451
Not enough data
7.8
380
Not enough data
Order Process
8.6
466
Not enough data
8.2
452
Not enough data
8.3
451
Not enough data
8.8
460
Not enough data
8.6
458
Not enough data
8.1
448
Not enough data
8.0
446
Not enough data
8.2
403
Not enough data
Multi-Channel Support
8.2
419
Not enough data
8.6
442
Not enough data
8.2
410
Not enough data
8.4
445
9.7
5
7.7
366
Not enough data
8.2
393
Not enough data
7.5
362
Not enough data
Platform
8.4
418
Not enough data
8.2
462
Not enough data
8.4
447
8.7
5
8.5
453
Not enough data
8.2
455
Not enough data
8.7
447
Not enough data
8.3
366
Not enough data
8.6
429
Not enough data
7.8
394
Not enough data
8.2
377
Not enough data
8.5
414
Not enough data
8.7
449
Not enough data
Reporting
8.1
79
Not enough data
7.6
72
Not enough data
Omnichannel Features
8.4
76
Not enough data
8.2
75
Not enough data
7.9
77
Not enough data
8.1
79
Not enough data
8.0
76
Not enough data
8.7
81
Not enough data
7.5
75
Not enough data
Categories
Categories
Shared Categories
Shopify Plus and commercetools are categorized as E-Commerce Platforms
Unique Categories
Shopify Plus is categorized as Omnichannel Commerce
commercetools has no unique categories
Reviews
Reviewers' Company Size
Shopify Plus
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
commercetools
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
21.2%
Apparel & Fashion
13.6%
Consumer Goods
7.4%
Information Technology and Services
5.8%
Health, Wellness and Fitness
5.1%
Other
46.9%
Information Technology and Services
30.8%
Retail
15.4%
Luxury Goods & Jewelry
7.7%
Health, Wellness and Fitness
7.7%
Consumer Goods
7.7%
Other
30.8%
Alternatives
Discussions
What differentiates Shopify Plus?
2 Comments
RU
Smartstore is very refined in its methodology, which is the reason they've remembered all of the fundamental SEO procedures for each part. This makes them...Read more
How does Shopify plus work?
2 Comments
VK
Shopify Plus is an easy platform for building and managing an online store, where you can customize your design, add products, and set up payments. It helps...Read more
Who is Shopify Plus' target market?
1 Comment
Official Response from Shopify Plus
High-volume brands with online sales of about $80,000 USD per month. If you want to know whether Shopify Plus is the right platform for you, let us know by...Read more
commercetools has no discussions with answers
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