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Compare Shop-Ware and Tekmetric 
At a Glance
Market Segments
Small-Business (87.5% of reviews)
Small-Business (93.9% of reviews)
Entry-Level Pricing
No pricing available
$179.00 Per Month
Shop-Ware
Star Rating
(41)4.9 out of 5
Market Segments
Small-Business (87.5% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Shop-WareTekmetric
Star Rating
(458)4.9 out of 5
Market Segments
Small-Business (93.9% of reviews)
Pros & Cons
Entry-Level Pricing
$179.00 Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that while both Shop-Ware and Tekmetric have high star ratings, Tekmetric's overall user satisfaction is significantly higher, reflecting its strong market presence and reliability in the auto repair software space.
- Users say that Shop-Ware excels in ease of use, with many praising its intuitive navigation and digital features that eliminate paper waste. This makes it particularly appealing for small businesses looking for a straightforward solution.
- According to verified reviews, Tekmetric stands out for its comprehensive functionality, effectively managing invoicing, estimating, and parts ordering. Users appreciate how it organizes daily tasks and keeps customers informed, which enhances operational efficiency.
- Reviewers mention that Shop-Ware offers exceptional customer support, with users highlighting the platform's ease of communication and workflow control. This support is crucial for small businesses that may not have extensive IT resources.
- Users note that Tekmetric's regular updates based on client feedback demonstrate a commitment to continuous improvement, making it a smart choice for businesses that value adaptability and responsiveness in their software solutions.
- G2 reviewers highlight that while Shop-Ware has a strong focus on user experience, Tekmetric's broader feature set and recent user engagement suggest it may be better suited for businesses looking for a more robust management tool.
Pricing
Entry-Level Pricing
Shop-Ware
No pricing availableTekmetric
Start
$179.00
Per Month
Unlimited users, unlimited RO's, unlimited support, no hidden fees.
Choose flexible month-to-month billing or a discounted annual plan. No long-term contracts required.
- Unlimited Users
- Unlimited RO's
- Unlimited Digital Vehicle Inspections
Free Trial
Shop-Ware
Free Trial is available
Tekmetric
No trial information availableRatings
Meets Requirements
9.4
30
9.2
385
Ease of Use
9.8
30
9.4
398
Ease of Setup
8.7
13
9.4
313
Ease of Admin
9.5
13
9.5
185
Quality of Support
9.8
30
9.5
376
Has the product been a good partner in doing business?
9.6
13
9.8
187
Product Direction (% positive)
10.0
28
9.8
387
Features by Category
Operations Management - Auto Shop Management
Not enough data
9.0
183
Not enough data
8.4
182
Not enough data
9.3
185
Not enough data
9.1
183
Not enough data
8.8
179
Customer Relationship Management - Auto Shop Management
Not enough data
7.4
175
Not enough data
7.0
172
Not enough data
8.2
180
Financial Management - Auto Shop Management
Not enough data
9.1
181
Not enough data
9.4
181
Not enough data
9.5
187
Categories
Categories
Shared Categories
Shop-Ware and Tekmetric are categorized as Auto Repair and Auto Shop Management
Unique Categories
Shop-Ware has no unique categories
Tekmetric has no unique categories
Reviews
Reviewers' Company Size
Shop-Ware
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Tekmetric
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Automotive
95.0%
Telecommunications
2.5%
Internet
2.5%
‐
‐
Other
0.0%
Automotive
97.6%
Consumer Services
0.7%
Manufacturing
0.2%
Transportation/Trucking/Railroad
0.2%
Market Research
0.2%
Other
0.9%
Discussions
Non-Standard Vins
2 Comments
Official Response from Shop-Ware
Shop-Ware will decode the VIN for standard production vehicles built in 1982 or newer. If you need to add a car without a standard VIN, first click on the...Read more
Automated Alerts
1 Comment
Official Response from Shop-Ware
No, shops always control when a customer receives an update from Shop-Ware by using the “Share” button. Why? Because when shops control information, they can...Read more
CRM Integrations
1 Comment
Official Response from Shop-Ware
Shop-Ware has integrations with these CRM providers:
MyShopManager
Service Intelligence
MechanicAdvisor
Kukui
MechanicNet
Autotext.me
Throttle CRMRead more
What is Tekmetric used for?
1 Comment
KM
Mainly in auto body stores for parts ordering and customer informationRead more
Tekmetric has no more discussions with answers
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