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Compare Shop-Ware and Tekmetric 
At a Glance
Market Segments
Small-Business (87.5% of reviews)
Small-Business (94.0% of reviews)
Entry-Level Pricing
No pricing available
$179.00 Per Month
Shop-Ware
Star Rating
(41)4.9 out of 5
Market Segments
Small-Business (87.5% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Shop-WareTekmetric
Star Rating
(442)4.9 out of 5
Market Segments
Small-Business (94.0% of reviews)
Pros & Cons
Entry-Level Pricing
$179.00 Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Tekmetric stands out for its overall user satisfaction, boasting a significantly higher G2 Score compared to Shop-Ware. This suggests that users find Tekmetric to be a more reliable choice for their auto shop management needs.
- Users say that Shop-Ware excels in ease of use, with many praising its intuitive interface and quick learning curve. Reviewers highlight features like digital communication tools that enhance customer interactions, making it easy to share information without paper waste.
- According to verified reviews, Tekmetric's integration capabilities are a major plus, allowing users to seamlessly connect with parts suppliers and streamline ticket and estimate creation. This integration is noted as a significant improvement over previous systems that were described as clunky and prone to crashes.
- Reviewers mention that while both platforms offer strong customer support, Shop-Ware receives high marks for its tech support, with users appreciating the quick responses and helpful guidance during setup and ongoing use.
- Users highlight that Tekmetric's tech board features are particularly beneficial for mechanics, providing clear visibility of daily tasks. This feature, along with its robust estimate and inspection tools, enhances workflow efficiency and customer service.
- G2 reviewers note that while Shop-Ware has a smaller user base, it still meets the specific needs of small businesses effectively, with a focus on workflow control and customer communication. However, the lack of recent reviews suggests that Tekmetric may be more actively evolving to meet user demands.
Pricing
Entry-Level Pricing
Shop-Ware
No pricing availableTekmetric
Start
$179.00
Per Month
Unlimited users, unlimited RO's, unlimited support, no hidden fees.
Choose flexible month-to-month billing or a discounted annual plan. No long-term contracts required.
- Unlimited Users
- Unlimited RO's
- Unlimited Digital Vehicle Inspections
Free Trial
Shop-Ware
Free Trial is available
Tekmetric
No trial information availableRatings
Meets Requirements
9.4
30
9.2
379
Ease of Use
9.8
30
9.4
391
Ease of Setup
8.7
13
9.4
307
Ease of Admin
9.5
13
9.5
184
Quality of Support
9.8
30
9.5
370
Has the product been a good partner in doing business?
9.6
13
9.8
186
Product Direction (% positive)
10.0
28
9.8
380
Features by Category
Operations Management - Auto Shop Management
Not enough data
9.0
181
Not enough data
8.4
178
Not enough data
9.2
181
Not enough data
9.1
180
Not enough data
8.8
177
Customer Relationship Management - Auto Shop Management
Not enough data
7.4
173
Not enough data
7.0
170
Not enough data
8.2
177
Financial Management - Auto Shop Management
Not enough data
9.1
179
Not enough data
9.4
180
Not enough data
9.5
182
Categories
Categories
Shared Categories
Shop-Ware and Tekmetric are categorized as Auto Repair and Auto Shop Management
Unique Categories
Shop-Ware has no unique categories
Tekmetric has no unique categories
Reviews
Reviewers' Company Size
Shop-Ware
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Tekmetric
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Automotive
95.0%
Telecommunications
2.5%
Internet
2.5%
‐
‐
Other
0.0%
Automotive
97.8%
Consumer Services
0.7%
Manufacturing
0.2%
Transportation/Trucking/Railroad
0.2%
Market Research
0.2%
Other
0.7%
Discussions
Non-Standard Vins
2 Comments
Official Response from Shop-Ware
Shop-Ware will decode the VIN for standard production vehicles built in 1982 or newer. If you need to add a car without a standard VIN, first click on the...Read more
Automated Alerts
1 Comment
Official Response from Shop-Ware
No, shops always control when a customer receives an update from Shop-Ware by using the “Share” button. Why? Because when shops control information, they can...Read more
CRM Integrations
1 Comment
Official Response from Shop-Ware
Shop-Ware has integrations with these CRM providers:
MyShopManager
Service Intelligence
MechanicAdvisor
Kukui
MechanicNet
Autotext.me
Throttle CRMRead more
What is Tekmetric used for?
1 Comment
KM
Mainly in auto body stores for parts ordering and customer informationRead more
Tekmetric has no more discussions with answers
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