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# Shop-Ware vs Tekmetric Comparison - What are their main differences?

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Shop-WareTekmetric[+ Add Product](#)

Reviews

**Shop-Ware** [

4.9/5(41)

](https://www.g2.com/products/shop-ware/reviews#reviews)

**Tekmetric** [

4.9/5(526)

](https://www.g2.com/products/tekmetric/reviews#reviews)

Pricing

**Shop-Ware**
 **$279.00** Per Month · Startup

**Tekmetric**
 **$179.00** Per Month · Start

**Pricing Insights**
from reviews

Time to Implement

**Shop-Ware**
1 month

Based on 11 responses

**Tekmetric**
1 month

Based on 145 responses

Return on Investment

**Shop-Ware**
8 months

Based on 10 responses

**Tekmetric**
6 months2 months sooner

Based on 138 responses

Perceived Cost

**Shop-Ware**
$$$$$

**Tekmetric**
$$$$$

Average Discount

**Shop-Ware**
Not enough reviews yet

**Tekmetric**
10%

Pros & Cons

**Shop-Ware**
Not enough data

**Tekmetric**
[
Ease of Use (135)
](https://www.g2.com/products/tekmetric/reviews?filters%5Bsentiment_snippet%5D=1247651&qs=pros-and-cons#reviews)[
Integrations (53)
](https://www.g2.com/products/tekmetric/reviews?filters%5Bsentiment_snippet%5D=1246512&qs=pros-and-cons#reviews)[
Missing Features (30)
](https://www.g2.com/products/tekmetric/reviews?filters%5Bsentiment_snippet%5D=1247277&qs=pros-and-cons#reviews)[
Parts Management (22)
](https://www.g2.com/products/tekmetric/reviews?filters%5Bsentiment_snippet%5D=1247296&qs=pros-and-cons#reviews)

Integrations

**Shop-Ware**
Not enough data

**Tekmetric**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_38c66e7ac1a233e2fa83f0998137cc1d/alldata.jpeg "Product Avatar Image")

Alldata

](https://www.g2.com/products/alldata/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_3a4eea381f6870a5a85cb16591444185/autoflow-autoflow.jpg "Product Avatar Image")

AutoFlow

](https://www.g2.com/products/autoflow-autoflow/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_8aae81e3293d3e68171f1cf4640fee9b/autovitals.png "Product Avatar Image")

AutoVitals

](https://www.g2.com/products/autovitals/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_fc04577d86e19a241079e83fdc832498/back-office.png "Product Avatar Image")

Back Office

](https://www.g2.com/products/back-office/reviews)[
View all
](https://www.g2.com/products/tekmetric/integrations)

Screenshots

**Shop-Ware**
 ![Shop-Ware screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/156081/screenshot1.png)

**Tekmetric**
 ![Tekmetric screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1944585/1-v3---Job-Board---SMS%282%29.png)

Ratings

Meets Requirements

**Shop-Ware**

9.4

9.430

**Tekmetric**

9.2

9.2429

Ease of Use

**Shop-Ware**

9.8

9.830

**Tekmetric**

9.4

9.4442

Ease of Setup

**Shop-Ware**

8.7

8.713

**Tekmetric**

9.4

9.4357

Ease of Admin

**Shop-Ware**

9.5

9.513

**Tekmetric**

9.5

9.5206

Quality of Support

**Shop-Ware**

9.8

9.830

**Tekmetric**

9.5

9.5416

Has the product been a good partner in doing business?

**Shop-Ware**

9.6

9.613

**Tekmetric**

9.8

9.8208

Product Direction (% positive)

**Shop-Ware**

10.0

10.028

**Tekmetric**

9.8

9.8422

Features

Auto Shop Management[Hide 11 FeaturesShow 11 Features](javascript:void(0);)

Not enough data

8.7

245

Operations Management - Auto Shop Management

Appointment Scheduling

Not enough data

9.1(won by default)

201

Inventory Management

Not enough data

8.4(won by default)

199

Task Management

Not enough data

9.3(won by default)

211

Digital Vehicle Inspection (DVI)

Not enough data

9.2(won by default)

202

Employee Management

Not enough data

8.9(won by default)

189

Customer Relationship Management - Auto Shop Management

Automated Reminders

Not enough data

7.5(won by default)

182

Marketing

Not enough data

7.2(won by default)

181

CRM

Not enough data

8.4(won by default)

196

Financial Management - Auto Shop Management

Reports and Analytics

Not enough data

9.1(won by default)

198

Billing and Invoicing

Not enough data

9.4(won by default)

197

Estimating

Not enough data

9.5(won by default)

207

Show 1 feature category with incomplete data

Auto Repair[Hide 63 FeaturesShow 63 Features](javascript:void(0);)

Not enough data

Not enough data

Additional Functionality

Parts Management

Not enough data

Not enough data

SMS Messaging

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Scheduling

Not enough data

Not enough data

Customer Database

Not enough data

Not enough data

Inventory Management

Not enough data

Not enough data

Contact Database

Not enough data

Not enough data

Repair Tracking

Not enough data

Not enough data

Invoice Management

Not enough data

Not enough data

Appointment Management

Not enough data

Not enough data

Accounting

Not enough data

Not enough data

Service History

Not enough data

Not enough data

Electronic Payments

Not enough data

Not enough data

Vehicle Tracking

Not enough data

Feature Not Available

Activity Dashboard

Not enough data

Not enough data

Work Order Management

Not enough data

Not enough data

Transaction History

Not enough data

Not enough data

Generative AI

Not enough data

Feature Not Available

Maintenance Scheduling

Not enough data

Feature Not Available

Inspection Management

Not enough data

Not enough data

Inventory Control

Not enough data

Not enough data

Job Costing

Not enough data

Not enough data

Order Management

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

API

Not enough data

Not enough data

Employee Time Clock

Not enough data

Not enough data

VIN Decoder

Not enough data

Not enough data

Purchase Order Management

Not enough data

Not enough data

Labor Rates

Not enough data

Not enough data

Quotes/Estimates

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Payroll Management

Not enough data

Not enough data

Gift Card Management

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

QuickBooks Integration

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Cost Tracking

Not enough data

Not enough data

Multi-Location

Not enough data

Not enough data

Billing & Invoicing

Not enough data

Not enough data

AI Copilot

Not enough data

Feature Not Available

Progress Tracking

Not enough data

Not enough data

Time Tracking

Not enough data

Not enough data

Marketing Management

Not enough data

Not enough data

Appointment Scheduling

Not enough data

Not enough data

Customer History

Not enough data

Not enough data

Point of Sale (POS)

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Job Tracking

Not enough data

Not enough data

Labor Cost Reporting

Not enough data

Not enough data

VIN Lookup

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Prioritization

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Electronic Signature

Not enough data

Not enough data

Vehicle Information

Not enough data

Not enough data

Employee Scheduling

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Records Management

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Estimating

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![Shop-Ware](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_ae9af1a82e4b92717047a270a95f8ed9/shop-ware.png "Shop-Ware")](https://www.g2.com/products/shop-ware/reviews)

Shop-Ware

Small-Business(50 or fewer emp.)

87.5%

Mid-Market(51-1000 emp.)

7.5%

Enterprise(\> 1000 emp.)

5.0%

[![Tekmetric](https://images.g2crowd.com/uploads/product/hd_favicon/5ee9285bb4808dac54367783d145a0a6/tekmetric.svg "Tekmetric")](https://www.g2.com/products/tekmetric/reviews)

Tekmetric

Small-Business(50 or fewer emp.)

93.5%

Mid-Market(51-1000 emp.)

6.1%

Enterprise(\> 1000 emp.)

0.4%

Small-Business

(50 or fewer emp.)

87.5%

93.5%

Mid-Market

(51-1000 emp.)

7.5%

6.1%

Enterprise

(\> 1000 emp.)

5.0%

0.4%

Reviewers' Industry

[![Shop-Ware](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_ae9af1a82e4b92717047a270a95f8ed9/shop-ware.png "Shop-Ware")](https://www.g2.com/products/shop-ware/reviews)
Shop-Ware

Automotive

95.0%

Telecommunications

2.5%

Internet

2.5%

‐

‐

Other

0.0%

[![Tekmetric](https://images.g2crowd.com/uploads/product/hd_favicon/5ee9285bb4808dac54367783d145a0a6/tekmetric.svg "Tekmetric")](https://www.g2.com/products/tekmetric/reviews)
Tekmetric

Automotive

97.9%

Consumer Services

0.6%

Manufacturing

0.2%

Transportation/Trucking/Railroad

0.2%

Market Research

0.2%

Other

0.9%

FAQs

## Shop-Ware vs Tekmetric FAQs

Generated using AI

Last updated: August 14, 2026

### What is the difference between Shop-Ware vs Tekmetric?

Tekmetric and Shop-Ware both achieve a 4.9/5 G2 rating, but Tekmetric stands out for its higher review volume and reviewer-cited strengths in ease of use and integrations.

| [Shop-Ware](https://www.g2.com/products/shop-ware/reviews) | [Tekmetric](https://www.g2.com/products/tekmetric/reviews) |
| --- | --- |
| 4.9/5 (41 reviews) | 4.9/5 (496 reviews) |
| — | — |
| 8.7 | 9.4 |
| 9.8 | 9.5 |
| Modern, intuitive, easy to learn | Ease of use (135 all-time mentions), integrations, workflow streamlining |

### How do the pricing models of Shop-Ware and Tekmetric compare?

Tekmetric is rated higher for value with a stronger Price/Cost satisfaction score than Shop-Ware.

- **Shop-Ware:** Reviewers highlight Shop-Ware as a modern, intuitive, and easy-to-learn platform, with several noting it is less expensive than some alternatives.
- **Tekmetric:** Tekmetric is described as a premium product with a price point that is justified by time savings and higher authorization rates, and reviewers consistently cite satisfaction with its value.

### What are the best alternatives to Shop-Ware and Tekmetric?

The best alternatives to Shop-Ware and Tekmetric are AutoLeap, Shopmonkey, and no third alternative is supported in the data.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Shop-Ware](https://www.g2.com/products/shop-ware/reviews) | 4.9/5 (41 reviews) | — | Reviewers note Shop-Ware is less expensive than some alternatives | Modern, intuitive, easy to learn |
| [Tekmetric](https://www.g2.com/products/tekmetric/reviews) | 4.9/5 (496 reviews) | — | Tekmetric is described as a premium product with justified value | Ease of use (135 all-time mentions), integrations |
| [AutoLeap](https://www.g2.com/products/autoleap/reviews) | 4.8/5 (750 reviews) | Small-Business | — | — |
| [Shopmonkey](https://www.g2.com/products/shopmonkey/reviews) | 4.6/5 (410 reviews) | Small-Business | — | — |

### Which Auto Shop Management features should I prioritize when comparing Shop-Ware and Tekmetric?

Buyers comparing Shop-Ware and Tekmetric should prioritize ease of use, workflow management, integrations, customer communication, and reporting.

- **Ease of Use:** Shop-Ware scores 9.8; Tekmetric scores 9.4; Tekmetric has 135 all-time mentions for ease of use.
- **Workflow Management:** Shop-Ware reviewers highlight workflow control and real-time shop visibility; Tekmetric reviewers cite workflow streamlining (20 all-time mentions).
- **Integrations:** Tekmetric reviewers mention integrations with PartsTech (15 all-time mentions) and Back Office (4 all-time mentions); Shop-Ware reviewers note integrations with vendors and accounting tools.
- **Customer Communication:** Shop-Ware reviewers consistently praise digital communication features; Tekmetric has 26 all-time mentions for customer communication.
- **Reporting:** Shop-Ware reviewers value analytics and reporting; Tekmetric has 21 all-time mentions for reporting.

### What are the pros and cons of Shop-Ware vs Tekmetric?

Shop-Ware's headline strength is its modern, intuitive interface, while Tekmetric is most recognized for ease of use and integrations.

- **Shop-Ware strengths:** Modern, intuitive, easy to learn; praised for workflow control, digital communication, and cloud-based access.
- **Shop-Ware trade-offs:** Reviewers note areas for improvement in digital inspections, inventory tools, and reporting exports.
- **Tekmetric strengths:** Ease of use (135 all-time mentions), integrations (PartsTech, Back Office), workflow streamlining (20 all-time mentions), and reporting (21 all-time mentions); reviewers highlight time-saving, efficiency, and continuous improvement.
- **Tekmetric trade-offs:** Reviewers mention a desire for deeper custom reporting filters, more direct third-party integrations, and occasional workflow steps that could be streamlined.

### Is Shop-Ware or Tekmetric better for small businesses?

Tekmetric is the better fit for small businesses, with a larger review base and strong small-business sentiment.

- **Shop-Ware:** Reviewers from small businesses praise its ease of use and digital communication features.
- **Tekmetric:** Tekmetric is widely adopted by small businesses, with reviewers citing ease of setup, workflow streamlining, and integrations as key benefits for small shops.

### Which Auto Shop Management platform has better integrations?

Tekmetric is favored for integrations, with more reviewer-cited integrations and higher mention counts.

- **Shop-Ware:** Reviewers mention integrations with vendors and accounting tools, including Mitchell1 Pro-Demand and World Pac, with positive sentiment but no all-time mention counts above the publish floor.
- **Tekmetric:** PartsTech (15 all-time mentions), Back Office (4 all-time mentions); reviewers highlight integrations as a key strength.

### How do Shop-Ware and Tekmetric compare on customer support?

Shop-Ware and Tekmetric are rated nearly identically on Quality of Support, with Shop-Ware at 9.8 and Tekmetric at 9.5, a difference below the materiality threshold.

- **Shop-Ware:** Reviewers consistently praise responsive support, noting that support is available by email and phone, and that issues are addressed quickly.
- **Tekmetric:** Reviewers highlight helpful and quick customer support, attentive support teams, and positive experiences with onboarding and ongoing assistance.

### Which is easier to implement, Shop-Ware or Tekmetric?

Tekmetric scores higher on Ease of Setup with a 9.4 versus Shop-Ware's 8.7, a difference above the materiality threshold.

- **Shop-Ware:** Reviewers describe setup as straightforward, with ease of setup scores ranging from 4.0 to 7.0 in individual reviews, and note that the platform is easy to learn for new employees.
- **Tekmetric:** Reviewers consistently report quick and simple setup, often completed in under 15 minutes, and highlight the availability of training resources and support during implementation.

### Which product has better Marketing?

Tekmetric is stronger on Marketing, the most frequently mentioned feature across both products' reviews.

- **Shop-Ware:** Reviewers mention digital communication and customer transparency features, but no all-time mention count for marketing is supplied.
- **Tekmetric:** Reviewers cite the built-in marketing feature, with recent reviews highlighting text and email campaigns, customer follow-ups, and integration with shop workflow.

Alternatives

**Shop-Ware Alternatives**

 ![AutoLeap](https://images.g2crowd.com/uploads/product/hd_favicon/00f308c2f9a1412e74472ead4a9f1327/autoleap.svg "AutoLeap")

[
AutoLeap
](/products/autoleap/reviews)

 ![Shopmonkey](https://images.g2crowd.com/uploads/product/hd_favicon/6b6a173e7dd0cd21446c70176e2a46a0/shopmonkey.svg "Shopmonkey")

[
Shopmonkey
](/products/shopmonkey/reviews)

 ![Alldata](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_38c66e7ac1a233e2fa83f0998137cc1d/alldata.jpeg "Alldata")

[
Alldata
](/products/alldata/reviews)

 ![Fullbay](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_6f2910e9f782f218700029b1f538d9e3/fullbay.jpg "Fullbay")

[
Fullbay
](/products/fullbay/reviews)

**Tekmetric Alternatives**

 ![AutoLeap](https://images.g2crowd.com/uploads/product/hd_favicon/00f308c2f9a1412e74472ead4a9f1327/autoleap.svg "AutoLeap")

[
AutoLeap
](/products/autoleap/reviews)

 ![Shopmonkey](https://images.g2crowd.com/uploads/product/hd_favicon/6b6a173e7dd0cd21446c70176e2a46a0/shopmonkey.svg "Shopmonkey")

[
Shopmonkey
](/products/shopmonkey/reviews)

 ![Alldata](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_38c66e7ac1a233e2fa83f0998137cc1d/alldata.jpeg "Alldata")

[
Alldata
](/products/alldata/reviews)

 ![Fullbay](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_6f2910e9f782f218700029b1f538d9e3/fullbay.jpg "Fullbay")

[
Fullbay
](/products/fullbay/reviews)