Compare Shop-Ware and Shopmonkey 
At a Glance
Market Segments
Small-Business (87.5% of reviews)
Small-Business (97.5% of reviews)
Entry-Level Pricing
No pricing available
$475.00 5 User Licenses Per Month
Shop-Ware
Star Rating
(41)4.9 out of 5
Market Segments
Small-Business (87.5% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Shop-WareShopmonkey
Star Rating
(408)4.6 out of 5
Market Segments
Small-Business (97.5% of reviews)
Pros & Cons
Entry-Level Pricing
$475.00 5 User Licenses Per Month
Browse all 4 pricing plansShop-Ware vs Shopmonkey
When assessing the two solutions, reviewers found Shop-Ware easier to use and do business with overall. However, reviewers preferred the ease of set up with Shopmonkey, along with administration.
- Reviewers felt that Shop-Ware meets the needs of their business better than Shopmonkey.
- When comparing quality of ongoing product support, reviewers felt that Shop-Ware is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Shop-Ware over Shopmonkey.
Pricing
Entry-Level Pricing
Shop-Ware
No pricing availableShopmonkey
Genius
$475.00
5 User Licenses Per Month
Everything in Clever plus:
- Labor Guides
- Diagrams & Procedures
- Tire Ordering
Free Trial
Shop-Ware
Free Trial is available
Shopmonkey
No trial information availableRatings
Meets Requirements
9.4
30
8.6
355
Ease of Use
9.8
30
8.9
360
Ease of Setup
8.7
13
8.9
271
Ease of Admin
9.5
13
9.0
249
Quality of Support
9.8
30
8.9
346
Has the product been a good partner in doing business?
9.6
13
9.1
247
Product Direction (% positive)
10.0
28
9.2
352
Features by Category
Shop Management
Not enough data
9.2
107
Not enough data
7.5
103
Not enough data
8.0
101
Not enough data
9.0
106
Not enough data
8.9
102
Technician Tools
Not enough data
8.5
105
Not enough data
8.4
102
Not enough data
7.1
102
Customer Management
Not enough data
8.6
101
Not enough data
Feature Not Available
Operations Management - Auto Shop Management
Not enough data
8.4
21
Not enough data
6.3
21
Not enough data
8.4
22
Not enough data
8.0
22
Not enough data
6.3
21
Customer Relationship Management - Auto Shop Management
Not enough data
8.2
20
Not enough data
7.3
20
Not enough data
7.8
21
Financial Management - Auto Shop Management
Not enough data
7.2
21
Not enough data
7.9
21
Not enough data
8.9
21
Categories
Categories
Shared Categories
Shop-Ware and Shopmonkey are categorized as Auto Repair and Auto Shop Management
Reviews
Reviewers' Company Size
Shop-Ware
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Shopmonkey
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Automotive
95.0%
Telecommunications
2.5%
Internet
2.5%
‐
‐
Other
0.0%
Automotive
85.0%
Transportation/Trucking/Railroad
3.4%
Mechanical or Industrial Engineering
2.5%
Accounting
1.5%
Retail
1.2%
Other
6.4%
Discussions
Non-Standard Vins
2 Comments
Official Response from Shop-Ware
Shop-Ware will decode the VIN for standard production vehicles built in 1982 or newer. If you need to add a car without a standard VIN, first click on the...Read more
Automated Alerts
1 Comment
Official Response from Shop-Ware
No, shops always control when a customer receives an update from Shop-Ware by using the “Share” button. Why? Because when shops control information, they can...Read more
CRM Integrations
1 Comment
Official Response from Shop-Ware
Shop-Ware has integrations with these CRM providers:
MyShopManager
Service Intelligence
MechanicAdvisor
Kukui
MechanicNet
Autotext.me
Throttle CRMRead more
How soon can we create custom lead request forms/work request forms? Also, when looking at the Line Item Report, can we see parts by their names instead of their descriptions?
1 Comment
JA
Hi Ivey!
I'm Jenn with the Customer Success Team for Shopmonkey. Thanks for reaching out to us here on G2. We have an excellent support team standing by...Read more
Fleet billing
1 Comment
JA
Hi Chris,
This is Jenn from the Success Team. I've reached out to your account manager who will contact you regarding your question. Read more
Shopmonkey has no more discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
